株式会社エクステック

What 株式会社エクステック does

株式会社エクステック (EXTECH) is a Japanese IT services company founded in 1997 and headquartered in Osaka with a Tokyo office. The company operates across three business lines: system integration (SI) building custom business systems for Japanese SMB clients, proprietary software products built on open-source foundations, and IT engineering services that provide system maintenance and engineer staffing. Core verticals served include staffing agencies, installment sales operators, childcare facilities, and eldercare providers.

The proprietary software portfolio centers on OSS-based, self-hostable products: QuickRelaze (a CRM/SFA pre-released in September 2025), Dropia (a file-transfer system pre-released in December 2025), Membuddy (a membership management tool pre-released in September 2024), Quick App Designer (a no-code mobile app builder), and CareSign (eldercare support software). Notable technical positioning is that customers retain source code under a dual-license model, with optional paid "assist" subscription plans layered on top of freely usable base software.

The revenue model mixes project-based SI fees, recurring subscription assist plans (QuickRelaze assist tiers priced 5,000–50,000 JPY/month), one-time plus subscription pricing for Quick App Designer (400,000–800,000 JPY initial + 19,800–29,800 JPY/month), freemium funnels for newer products, and engineer staffing margins. Go-to-market is direct-to-SMB in Japan with no disclosed enterprise logos, channel partnerships, or international presence.

Name

株式会社エクステック

Legal name

株式会社エクステック

Website

https://extech.co.jp

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

株式会社エクステック (EXTECH) is a Japanese IT services company founded in 1997, headquartered in Osaka, that delivers custom system integration, IT engineering staffing, and a portfolio of OSS-based proprietary software (CRM/SFA, no-code mobile apps, file transfer, eldercare support) to Japanese SMB customers.

Ownership category

akta.pro rank

Product category

Business Software / IT Services

NAICS

Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

akta.pro secondary industry

Enterprise Integration, iPaaS & Middleware Services (API/EDI) (BPAEAGAH)

Keywords

• Custom system development
• Open-source CRM software
• No-code mobile apps
• System integration services
• IT engineering services

Headquarters

HQ city

Osaka

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. System Integration (SI): Custom system development services for staffing agency core systems, installment sales membership systems, cloud migration, exam scoring systems, childcare facility management systems, and other business systems. Revenue generated through project-based professional services engagements.
2. Proprietary Software Products: Self-developed products including QuickRelaze (CRM/SFA), Dropia (file transfer), Membuddy (membership management), Quick App Designer, and CareSign. Revenue generated through assist/support plan subscriptions (monthly/annual), one-time licensing for Quick App Designer (initial + monthly), and per-incident support requests.
3. IT Engineering Services: Engineering services including system development/maintenance takeover support and engineer staffing/support services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

株式会社エクステック (EXTECH) provides three integrated service lines: (1) custom System Integration (SI) for staffing agencies, installment sales, exam scoring, childcare, and eldercare operations; (2) proprietary OSS-based software products including QuickRelaze (CRM/SFA), Dropia (file transfer), Membuddy (membership management), Quick App Designer (no-code app builder), and CareSign (eldercare support); and (3) IT engineering services such as system development/maintenance takeover and engineer staffing.

Differentiator

Problem solved

Functional benefit

Products and services

• QuickRelaze (クイックリレイズ) Open-source CRM/SFA platform offering customer management, sales management, marketing, inquiry management, project management, email integration, and no-code module expansion. Built on OSS with no license fees, self-hostable, customizable, and available free of charge with optional paid assist/support plans. Targets Japanese businesses moving from Excel-based customer management.
• Dropia (ドロッピア) Secure file transfer system offering large file transfer capabilities for business use.
• Membuddy (メンバディ) Membership management system product for managing member data and related operations.
• Quick App Designer (クイックアプリデザイナー)

Quantifiable outcome

• QuickRelaze has no license or usage fees (OSS-based, self-hostable)
• +1 more outcomes

Segments2 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability4 records

Feature6 records

Partnerships

One partnership is on record.

• シンキングリード株式会社 (Thinking Reed Co., Ltd.)coreChannel Partner/ Reseller/ Distributor · 8 August 2025EXTECH is an officially certified partner of Thinking Reed, distributing and supporting their products. This partnership enables EXTECH to resell Thinking Reed's software through its own sales channel and provide implementation services to Japanese customers.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Sansan: Sansan provides business card digitization, CRM, and contact management SaaS targeting Japanese businesses — the same SMB-focused CRM/customer data management space where QuickRelaze competes. Both firms emphasize contact-to-customer-record digitization, Japanese-language UX, and SMB sales-led GTM.
• Cybozu: Cybozu's Kintone is a leading Japanese no-code/low-code business application platform — directly competing with Quick App Designer in the no-code custom app builder category. Both serve Japanese SMBs that need to build custom internal/operational apps without dedicated developers.
• Money Forward: Money Forward offers a broad SaaS suite (accounting, HR, CRM-adjacent) to Japanese SMBs, sharing EXTECH's vertical go-to-market and subscription-based monetization. Both target Japanese SMB operational digitization with freemium/assist-plan style onboarding.
• Future Corporation: Future Corporation is a Japanese IT consulting and SI firm with strong focus on Microsoft/Dynamics and custom system development — a closer-scale peer to EXTECH in the Japanese mid-market SI space.

Broad incumbents

• NTT Data: NTT Data is the largest Japanese system integrator and competes with EXTECH's SI business for enterprise custom development, cloud migration, and packaged software implementation work.
• BIPROGY: BIPROGY (formerly Nihon Unisys) is a major Japanese SI and IT services firm serving enterprises across verticals — competing directly with EXTECH's System Integration business for custom development projects.
• Salesforce Japan: Salesforce is the global CRM/SFA incumbent operating in Japan, competing with QuickRelaze for Japanese CRM/SFA budgets. It represents the large, well-funded incumbent against which EXTECH's OSS, no-fee positioning must differentiate.
• HubSpot Japan: HubSpot operates a global CRM/SFA/Marketing Hub platform in Japan, competing with QuickRelaze for SMB and mid-market CRM/SFA spend. It represents the freemium-led global CRM peer against which EXTECH's OSS positioning must win.

Emerging players

• freee: freee provides cloud accounting and HR/payroll SaaS for Japanese SMBs and freelancers, sharing the same target customer and freemium-led growth motion as EXTECH's QuickRelaze and Assist Plan approach.

Others

• Thinking Reed: Thinking Reed is EXTECH's official certified partner; the firm resells and implements Thinking Reed's software products. Comparable because of adjacent product portfolio and shared Japanese SMB customer base, though operating as channel partner rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/%E6%A0%AA%E5%BC%8F%E4%BC%9A%E7%A4%BE%E3%82%A8%E3%82%AF%E3%82%B9%E3%83%86%E3%83%83%E3%82%AF

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 株式会社エクステック