Eyefinity/OfficeMate

What Eyefinity/OfficeMate does

Eyefinity, Inc., doing business as Eyefinity/OfficeMate, is a U.S. healthcare technology company that provides cloud-based practice management software and electronic health records (EHR) solutions specifically for optometry and ophthalmology practices. The company's product portfolio includes legacy OfficeMate (practice management) and ExamWRITER (EHR), as well as the newer unified platform Eyefinity Encompass, which combines scheduling, billing, EHR, and patient engagement into a single environment. Eyefinity Encompass Version 15 (released around 2023–2024) introduced a new technology engine with improved performance, easier updates, and automatic security and regulatory updates. The platform is complemented by add-on modules such as EncompassMessage, EncompassScribe, and EncompassPay, along with features including integrated scheduling, streamlined billing, order management, image management, exam templates/protocols, patient engagement, analytics, and digital marketing services.

The business operates on a software subscription model with annual billing and quote-based enterprise pricing, distributed through a sales-led motion targeting eye care practices. Customers access the software via a dedicated portal, with software support available Monday through Friday, 6:00 a.m. – 5:00 p.m. (PST). Eyefinity's distribution is reinforced by deep integration with the VSP insurance network, enabling bulk VSP authorizations and claims processing for VSP-affiliated providers. Regulatory resources cover MIPS, ICD-10, 21st Century Cures, FTC Ruling, and FHIR connectivity, and the platform is positioned for HIPAA-compliant handling of patient health information. Eyefinity is a wholly-owned subsidiary of VSP Vision Care (VSP Global), a major vision care insurance and services organization, and operates exclusively in the United States. The company is privately held with no disclosed venture or institutional ownership beyond VSP.

Name

Eyefinity/OfficeMate

Legal name

Eyefinity, Inc.

Website

https://eyefinityofficemate.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Eyefinity, Inc. (Eyefinity/OfficeMate) provides cloud-based practice management and EHR software, including OfficeMate, ExamWRITER, and the Eyefinity Encompass platform, to optometry and ophthalmology practices across the United States as a wholly-owned subsidiary of VSP Vision Care.

Ownership category

akta.pro rank

Product category

Optometry Practice Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)

Keywords

• Optometry practice management
• Electronic health records
• Eye care software
• Healthcare billing software
• Medical scheduling software

Headquarters

HQ city

Not specified

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscription: Practice management and EHR software subscriptions for eye care practices, likely with annual or multi-year contract billing cycles

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Eyefinity/OfficeMate provides cloud-based practice management software and Electronic Health Records (EHR) for optometry and ophthalmology practices. Its core offerings include OfficeMate (practice management for scheduling, billing, and order management), ExamWRITER (EHR for clinical documentation), and the unified Eyefinity Encompass platform that integrates scheduling, billing, EHR, patient engagement, and VSP insurance authorizations with automatic security and regulatory updates. Supporting add-ons include EncompassMessage, EncompassScribe, EncompassPay, PatientNavigator, Image Management, Analytics, and Digital Marketing Services.

Product overview

Eyefinity/OfficeMate offers a unified platform-plus-modules architecture for eyecare practice management. The core offerings include OfficeMate (practice management software) and ExamWRITER (EHR/Electronic Health Records), which integrate for end-to-end practice operations. Eyefinity Encompass represents the newer unified platform combining practice management and EHR capabilities. The product suite includes add-on modules such as EncompassMessage (messaging), EncompassScribe (clinical documentation), and EncompassPay (payments), along with features like Integrated Scheduling, Streamlined Billing, Efficient Order Management, Exam Templates, VSP Integration, Image Management, PatientNavigator, Patient Engagement, Analytics, and Digital Marketing Services. Legacy products include AcuityLogic (visual acuity testing) and eWebExtra (web services).

Differentiator

Problem solved

Functional benefit

Brands

• Eyefinity Encompass: Comprehensive practice management and EHR platform integrating scheduling, billing, EHR, and patient engagement features
• EncompassMessage
• EncompassScribe
• EncompassPay
• Eyefinity PatientNavigator
• Eyefinity Digital Marketing Services

Products and services

• Eyefinity Encompass Unified practice management and EHR platform for eye care practices that integrates scheduling, billing, EHR, patient engagement, and VSP insurance authorizations with automatic security and regulatory updates.
• OfficeMate Practice management software for eye care practices including scheduling, billing, and order management, used by optometrists and ophthalmologists. Version 15 features a new engine with improved performance and easier updates.
• ExamWRITER Electronic Health Records (EHR) system for eye care clinical documentation, integrated with OfficeMate practice management software, used by optometrists and ophthalmologists.
• Eyefinity Digital Marketing Services Digital marketing services including SEO and website management for eye care practices, designed to help optometry and ophthalmology practices attract and retain patients.
• AcuityLogic Visual acuity testing solution used for eye exams within eye care practices.
• eWebExtra Patient engagement and web services tool for eye care practices.

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• VSP VisioncoreStrategic or Co-development PartnerVSP Vision is the parent company of Eyefinity. Eyefinity products integrate with VSP insurance networks for bulk authorizations and insurance processing. This is a core strategic partnership within the VSP family of companies including VSPOnline, Marchon, Altair, VSP Optics, and VSP Ventures.

Recent moves5 records

Expansion highlights5 records

Direct peers

• RevolutionEHR: Cloud-based EHR and practice management software built specifically for optometrists and ophthalmologists — the closest direct competitor to Eyefinity's OfficeMate/ExamWRITER and Encompass offerings in eye-care vertical SaaS.
• LiquidEHR: Eye-care-specific EHR/practice management platform targeting independent optometry practices, competing head-to-head with Eyefinity Encompass on cloud delivery and clinical workflow specialization.
• Crystal Practice Management: Optometry-focused practice management and EHR solution with optical dispensary integration, competing in the same small/mid-practice segment as Eyefinity's OfficeMate/Encompass.
• MaximEyes (First Insight): Optometry-specific practice management and EHR suite (MaximEyes) with exam documentation, image management, and patient engagement modules that overlap directly with Eyefinity's product architecture.
• My Vision Express: Integrated EHR and practice management software for optometrists, offering patient scheduling, billing, and optical ordering comparable to OfficeMate's core capabilities.
• Compulink Healthcare Solutions: Provider of Advantage practice management and EHR software tailored for ophthalmology and optometry, with specialty exam templates and optical retail workflows comparable to Eyefinity's feature set.

Emerging players

• DrChrono: Cloud-native, mobile-first practice management and EHR platform serving small ambulatory practices, including optometry — competing with Eyefinity on modern UX and subscription pricing in the SMB segment.
• Kareo (Tebra): Cloud practice management and EHR suite targeting independent practices; while not eye-care-specific, it competes for the same small-practice budgets and integrates with optical workflows.

Broad incumbents

• athenahealth: Large ambulatory EHR and practice management platform serving many specialties; provides comparable scheduling, billing, and EHR capabilities that ambulatory eye care practices may substitute for Eyefinity at the high end of the market.
• NextGen Healthcare: Ambulatory EHR and practice management vendor with specialty templates including optometry, representing broader-suite competition for eye care practices evaluating alternatives to Eyefinity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/eyefinity-officemate

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eyefinity/OfficeMate