Face to Face Germantown
- Company typePrivate
- Founded1984
- HeadquartersPhiladelphia, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Face to Face Germantown does
Face to Face Germantown is a 501(c)(3) nonprofit human services organization founded on May 13, 1984 by members of St. Vincent de Paul Roman Catholic Church in the Germantown neighborhood of Philadelphia. Incorporated as an independent entity in 1997, the organization delivers a co-located, one-stop-shop bundle of free services to low-income individuals, families, and people experiencing homelessness. Core programs include a Dining Room serving farm-fresh organic meals four to five days per week, a Health Center providing medical screenings and mental health counseling, a Legal Center handling social security disability, housing, vital documents, and criminal pardons, a Social Services Center for utility and benefits assistance, an Educational Equity Program supporting children from preschool through college, and ancillary services including a Washeteria (hot showers and clothing), an Art Program, and a Computer Lab. The organization served approximately 2,200 people in the most recent year referenced, with documented outcomes such as a 75% success rate on initial disability benefit applications versus a 29% national average without representation.
Face to Face Germantown firmographics
Firmographics- Name
- Face to Face Germantown
- Legal name
- Face to Face Germantown Hospitality, Mutuality, Transformation
- Website
- https://facetofacegermantown.org
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Face to Face Germantown industry classification
Industry- Product category
- Human Services Nonprofit
- NAICS
- Community Food and Housing, and Emergency and Other Relief Services (6242), Individual and Family Services (6241)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC)
- akta.pro secondary industry
- Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)
Keywords
Where Face to Face Germantown is headquartered
LocationHeadquarters
- HQ city
- Philadelphia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Face to Face Germantown business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Individual Donations: Individual donors contribute to the organization through one-time and recurring donations. The organization accepts donations via its website and has a monthly giving program.
- Event Fundraising: Revenue generated from events including Turkey Trot registrations, sponsorships, Spring Celebration auction, and other community fundraising events.
- Corporate and Foundation Grants: The organization receives grants and major gifts from foundations and corporations, including a $5 million capital campaign for building renovations.
- In-Kind Donations: Food donations from organizations like Carversville Farm Foundation, Office of Supportive Housing, and individual volunteers who prepare casseroles. Also clothing and toiletries donations.
Go-to-market motion2 records
Distribution channels1 record
Marketing channels6 records
Face to Face Germantown product offering
Product offeringCore offering
Face to Face Germantown is a 501(c)(3) nonprofit human services organization that provides free meals, legal assistance, physical and mental health support, social services, educational equity programs, and Washeteria (shower and clothing) services to low-income individuals, families, and people experiencing homelessness in the Germantown neighborhood of Philadelphia. The organization operates as a one-stop-shop with co-located programs serving approximately 2,200 people annually, funded entirely through donations, grants, and fundraising events.
Product overview
Face to Face is a non-profit 501(c)(3) human services organization offering a comprehensive One Stop Shop of free services to individuals and families experiencing poverty in Germantown, Philadelphia. The organization operates multiple core programs including a Dining Room that serves hot meals made from organic ingredients, a Health Center providing medical and mental health services, a Legal Center offering free legal assistance including housing, benefits, and vital documents, and a Social Services Center helping with utility assistance, housing, and benefits applications. Additional programs include an Educational Equity Program supporting families from preschool through college, a Washeteria for hot showers and clothing, an Art Program for creative expression, and a Computer Lab for internet access. The organization serves approximately 2,200 people annually and has been a reliable presence in Germantown for over 40 years, operating from its founding philosophy of hospitality, mutuality, and transformation.
Differentiator
Problem solved
Functional benefit
Products and services
- Dining Room Provides hot, nourishing meals made from farm-fresh, organic ingredients served in a hospitable environment that fosters community connection. Guests can sit, relax, read, enjoy coffee, and socialize. Also offers a weekly choice produce market with seasonal fresh options free of charge.
- Health Center Provides health and wellness screenings focused on consequences of poverty such as asthma, hypertension, diabetes, severe foot issues, and stress. Offers mental health support including individual, couple, and family counseling, stress management, and meditation groups.
- Legal Center Provides free legal services including social security disability, commutations, birth certificates, power of attorney/advanced directives/wills, consumer issues, and housing-related legal matters through its Housing Stabilization Initiative (HSI) representing both tenants and homeowners.
- Social Services Center Provides assistance with utility and housing assistance, application for benefits, non-driver identification, rent rebate, and includes a Housing Navigator who assists clients with apartment tours, landlord meetings, and budget development.
- Educational Equity Program Works to ensure families living in poverty have resources to manage their child's educational experiences from Kindergarten through High School and college. Employs three strategies: engaging families of preschool children to build trust, developing relationships with area schools, and connecting families to meals and social, health, and legal services.
- Washeteria Provides a hot private shower and toiletries along with a new set of clothes for those in need, available Monday, Thursday, Friday, and Saturday.
- Art Program Weekly art workshop held on Fridays where guests can work at their own level under the direction of experienced art teachers, designed to help participants express their creativity and build self-esteem.
- Computer Lab Provides computer access for guests who do not have internet access for checking email or searching for employment opportunities, available on Fridays.
Quantifiable outcome
- Served 2,200 people annually
- +1 more outcomes
Companies that use Face to Face Germantown
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Face to Face Germantown technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Face to Face Germantown partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered major, core, foundational and minor.
- Carversville Farm FoundationmajorBucks County farm donates 100% of its high-quality harvest to Face to Face and other organizations feeding people in poverty. Face to Face was featured in Philadelphia Inquirer and New York Times coverage of Carversville Farm Foundation's food donation program.
- First United Church of Germantown (FUMCOG)coreDuring the 2017 building renovation, Face to Face temporarily moved programs to FUMCOG's space at 6001 Germantown Avenue, just two blocks from the main building. FUMCOG offered their facilities to enable Face to Face to continue serving the community during construction.
- Elfant Wissahickon Realtors and Martin Elfant Inc.majorReal estate partnership raised $30,000 for Face to Face over 12 months through the 2014 Anti-Poverty Initiative. Partners included Elfant Wissahickon, Martin Elfant Inc., Class Abstract, Northwest Abstract, and Direct Mortgage Loan Co. Funds were distributed over three years through the Building Community Initiative.
- The Endeleo ProjectcorePartnership focused on educational programs for Face to Face. Endeleo, a New Jersey-based nonprofit, works on fundraising and program development to support summer programs, afterschool programs, and educational outcomes tracking for children ages 6-12 served by Face to Face.
- St. Vincent de Paul Roman Catholic ChurchfoundationalThe organization was founded by members of St. Vincent de Paul Roman Catholic Church who began cooking hot meals for food-insecure neighbors. The church provided the initial space and foundation for Face to Face's mission of serving the Germantown community.
- Chestnut Hill CollegeminorVenue partner for Spring Celebration events. College hosts the annual spring celebration and silent auction fundraiser.
- Upper Dublin Sports CenterminorVenue partner for Pickleball Party event held on September 27, 2025 at 680 Tennis Ave., Ambler.
Scale indicators7 records
Recent moves8 records
Expansion highlights5 records
Face to Face Germantown competitors and assessment
Company assessmentDirect peers
- Philabundance: Philadelphia region food bank distributing meals across the Delaware Valley. Directly comparable food-security mission and donor/ volunteer-driven funding model, though operating at much larger scale.
- Bethesda Project: Philadelphia nonprofit serving people experiencing homelessness with shelter, housing, and support services. Directly comparable population served and service mix in the same Philadelphia market.
- Share Food Program: Philadelphia-region nonprofit distributing food through a network of pantries and member organizations. Directly comparable food-security mission serving low-income households in the same metro.
- Broad Street Ministry: Philadelphia-based nonprofit serving individuals experiencing poverty and homelessness with co-located meals, social services, and hospitality programming. Directly comparable in mission, geography, and integrated one-stop-shop service model.
- MANNA (Metropolitan Area Neighborhood Nutrition Alliance): Philadelphia nonprofit providing medically tailored meals and nutrition services to individuals facing serious illness. Comparable meals-program focus, donor-funded model, and Philadelphia footprint.
- Project HOME: Philadelphia nonprofit addressing homelessness and poverty through housing, healthcare, education, and employment programs. Highly comparable comprehensive services model targeting similar low-income Philadelphia populations.
Broad incumbents
- Catholic Social Services of Philadelphia: Archdiocese-affiliated social services network providing adoption, foster care, housing, and emergency assistance across the Philadelphia region. Broader incumbent with overlapping humanitarian service lines but wider geographic and programmatic scope.
- Salvation Army Greater Philadelphia: National faith-based nonprofit with a substantial Philadelphia-area operation providing meals, shelter, and social services. Compares on meals and emergency-relief programming but operates at national scale and broader scope.
Emerging players
- Benefits Data Trust: Philadelphia nonprofit helping low-income individuals apply for public benefits. Comparable benefits-application capability within Face to Face's Social Services Center but focused specifically on benefits navigation rather than full social services.
- SeniorLAW Center: Philadelphia-based legal services nonprofit serving low-income seniors. Comparable legal-aid specialty component and overlapping Philadelphia legal services footprint; less comprehensive than Face to Face's multi-service model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks7 records
Key highlights7 records
Customer concentration
Face to Face Germantown social profiles
Digital presenceFace to Face Germantown financial estimates
Financial estimateRevenue estimate
Valuation estimate
Face to Face Germantown leadership team
Management profileNumber of profiles
Profiles14 records
Face to Face Germantown funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Face to Face Germantown M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Face to Face Germantown
What does Face to Face Germantown do?
Face to Face Germantown is a 501(c)(3) nonprofit human services organization that provides free meals, legal assistance, physical and mental health support, social services, educational equity programs, and Washeteria (shower and clothing) services to low-income individuals, families, and people experiencing homelessness in the Germantown neighborhood of Philadelphia. The organization operates as a one-stop-shop with co-located programs serving approximately 2,200 people annually, funded entirely through donations, grants, and fundraising events.
Is Face to Face Germantown a public or private company?
Face to Face Germantown is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Face to Face Germantown founded?
Face to Face Germantown was founded in 1984. It employs 11 to 50 people.
Where is Face to Face Germantown based?
Face to Face Germantown is headquartered in Philadelphia, United States, in the North America region.
How does Face to Face Germantown make money?
Four revenue lines are on record. Individual Donations are the primary driver. The others are event Fundraising, corporate and Foundation Grants and in-Kind Donations.
Who are Face to Face Germantown's main competitors?
Direct peers on record are Philabundance, Bethesda Project, Share Food Program, Broad Street Ministry, MANNA (Metropolitan Area Neighborhood Nutrition Alliance) and Project HOME. Broad incumbents are Catholic Social Services of Philadelphia and Salvation Army Greater Philadelphia. Emerging players are Benefits Data Trust and SeniorLAW Center.
Does Face to Face Germantown have an API?
No public API is recorded for Face to Face Germantown.
What industry is Face to Face Germantown in?
Face to Face Germantown's product category is Human Services Nonprofit. Its primary akta.pro industry code is BPAGAAAC, Emergency Shelter, Camp Management & Non-Food Items (NFI), with a secondary code of HLAFAGAN, Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics). Its NAICS code is 6242 and its SIC code is 8300.