What Club Rehab does

Fairmont Orchid is a luxury oceanfront resort on 32 acres along the Kohala Coast of Hawai'i Island (1 North Kaniku Drive), operating since 1970 within Accor's global luxury hotel portfolio. The property offers 540 guest rooms and 54 suites — including 45 Fairmont Gold rooms on an exclusive concierge floor — alongside 10+ dining venues (Brown's Beach House, AAA Four Diamond; Binchotan Bar & Grill; Hale Kai; Orchid Court; Brown's Deli; Luana Lounge; Kahakai Bar; Kahakai Cruiser; In-Room Dining; Hawai'iloa Lū'au), the Spa Without Walls (8 outdoor thatched hales, 6 oceanfront cabanas, 3 indoor treatment rooms, fitness center), a 45-hole Mauna Lani championship golf course, an 8-court Hawai'i Tennis Center with pickleball, a 10,000 sq ft oceanfront pool, and 110,000 sq ft of flexible indoor/outdoor event space across 21 venues for up to 1,500 attendees.

The business model is a multi-revenue-stream luxury resort operation. Revenue is generated from room accommodations (with $50/night resort fee, $40 self-park, $60 valet), food & beverage across multiple outlets, spa and wellness, meetings and events (corporate groups, weddings, banquets), recreation (golf, tennis, beach/ocean activities, pool cabanas/daybeds), and on-site retail. Go-to-market spans direct booking (website, toll-free, Accor All App), enterprise field sales (national accounts, regional Asian sales, leisure/event sales managers), travel advisor partnerships, OpenTable for F&B reservations, and ResortPass for non-guest activity bookings.

The customer base is diversified across affluent leisure travelers (primary), families, couples/honeymooners, corporate groups, and wedding parties. The property has completed a multi-million dollar renovation in 2025-2026, refreshed its executive leadership, and operates a sustainability program that includes the Ākoʻakoʻa Reef Restoration Program, Green Key Global certification, and on-site beekeeping — anchoring its premium positioning and ESG credentials within the competitive Hawai'i luxury resort market.

Name

Club Rehab

Legal name

Fairmont Orchid

Website

https://fairmontorchid.com

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

Fairmont Orchid is a luxury 594-key oceanfront resort on Hawai'i's Kohala Coast, operated under Accor, offering rooms, 10+ dining outlets, a Spa Without Walls, 45-hole golf, event space for 1,500, and wedding services to affluent leisure, family, couple, and corporate-group travelers.

Ownership category

akta.pro rank

Product category

Luxury Resort Hotels

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Beachfront & Island Luxury Resorts (THAGACAA)

akta.pro secondary industries

Resort Convention Hotels (THAGALAC), Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)

Keywords

• Luxury resort hotels
• Oceanfront hospitality
• Spa and wellness
• Destination weddings
• Corporate event venues

Headquarters

HQ city

Kohala Coast

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Room Accommodations: Revenue from 540 guest rooms and 54 suites across various categories including Fairmont Gold luxury tier with 45 rooms/suites offering VIP concierge services, private lounge access, and exclusive amenities.
2. Food & Beverage: Multiple dining venues including Brown's Beach House (AAA Four Diamond), Binchotan Bar & Grill, Hale Kai, Orchid Court, Brown's Deli, Luana Lounge, Kahakai Bar, private dining experiences, in-room dining, and Hawai'iloa Lū'au. Revenue from daily breakfast service, lunch, dinner, cocktails, and special events.
3. Spa & Wellness: Spa Without Walls offering 8 outdoor thatched hales, 6 private oceanfront cabanas, 3 indoor treatment rooms, and fitness center. Hawaiian-inspired treatments using local botanicals, volcanic lava rocks, and traditional wellness techniques.
4. Meetings & Events: 110,000 square feet of flexible indoor and outdoor meeting space across 21 unique venues accommodating up to 1,500 attendees. Services include corporate events, weddings, special occasions, banquet catering, and audio/visual services.
5. Recreation & Activities: Beach and ocean activities (canoe adventures, snorkeling, paddleboarding, fishing), 10,000 sq ft pool with cabanas, 8-court Hawai'i Tennis Center, Mauna Lani Golf (45-hole championship course), and cultural experiences including hula lessons, lei making, and garden tours.
6. Retail: On-site retail shops including Fairmont Store, Niu Beach Boutique, Kohala Sunglass Co., Orchid Jewelers, Live Well Hawaii, and Pacific Dream Photography.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Fairmont Orchid is a luxury oceanfront resort on 32 acres along Pauoa Bay on Hawai'i Island's Kohala Coast, offering 540 guest rooms and 54 suites across multiple categories (including the Fairmont Gold luxury tier), 10 dining venues, an award-winning Spa Without Walls, championship golf, tennis, beach and ocean activities, and 110,000 sq ft of meeting and event space. The resort also provides full-service wedding planning, cultural programming, and on-site retail.

Product overview

Fairmont Orchid is a luxury oceanfront resort on Hawaii Island's Kohala Coast offering a comprehensive hospitality experience. The property features 540 guest rooms and 54 suites across standard and Fairmont Gold categories, complemented by 10 distinct dining venues including Brown's Beach House (AAA Four Diamond), Binchotan Bar & Grill, Hale Kai, Orchid Court, Brown's Deli, Luana Lounge, Kahakai Bar, Kahakai Cruiser food truck, and In-Room Dining. Wellness offerings include the award-winning Spa Without Walls with outdoor hales and oceanfront cabanas, plus a 1,700 sq ft fitness center with yoga and fitness classes. Recreational amenities encompass a 10,000 sq ft oceanfront pool, Mauna Lani 45-hole championship golf course, 8-court Hawaii Tennis Center with pickleball, and diverse beach and ocean activities including canoe adventures and snorkeling. The resort also offers extensive meeting and event services with 110,000 sq ft of flexible indoor/outdoor space for up to 1,500 guests, full wedding planning, and banquet catering.

Differentiator

Problem solved

Functional benefit

Products and services

• Fairmont Garden View Room Standard guest room with tropical garden and waterfall views from private lanai, featuring 1 King or 2 Queen beds for up to 4 people.
• Partial Ocean View Room Guest room offering partial ocean views from a private lanai.
• Ocean View Room Guest room with angled ocean view from a private lanai.
• Deluxe Ocean View Room Deluxe angled ocean view room on floors 4 and higher with private lanai.
• Oceanfront Room Guest room with full ocean view from private lanai, located on floors 1-5.
• One Bedroom Suite Garden View Suite with expansive views of lush tropical gardens, featuring 1 King with Queen Sofabed.
• One Bedroom Suite Ocean View Suite with angled ocean views from the lanai, featuring 1 King or 2 Queen with Queen Sofabed.
• Oceanfront Suite Suite with panoramic ocean views, featuring 1 King or 2 Queen and Queen Sofabed.
• Presidential Suite (North and South Tower) Top-floor luxurious oceanfront suite with full ocean views and Fairmont Gold privileges, available in both North and South Tower configurations.
• Fairmont Gold Exclusive concierge floor experience offering 45 luxury rooms and suites with VIP access, personal concierge, and private lounge serving complimentary breakfast, afternoon tea, evening cocktails, and canapes.
• Brown's Beach House AAA Four Diamond signature restaurant perched above Pauoa Bay featuring Hawaiian Island-inspired cuisine, live Hawaiian music, and sunset panoramas. Open daily 5:30 p.m. - 8:30 p.m.
• Binchotan: Bar & Grill Asian-Pacific inspired restaurant featuring innovative sushi rolls, grilled entrees, house-made desserts, and curated wine, sake, and cocktail selection. Open daily 5:00 p.m. - 9:00 p.m.
• Hale Kai Restaurant Beachside pool restaurant offering fresh made-to-order Hawaiian favorites served from a thatched-roof hut. Open daily 11:30 a.m. - 9:00 p.m.
• Orchid Court Breakfast restaurant featuring made-to-order omelet station, classic dishes, Hawaiian go-tos, fresh pastries, and seasonal fresh fruit. Open daily 6:30 a.m. - 10:30 a.m.
• Brown's Deli Full-service deli offering island-style snacks, beverages, meals to-go, gourmet sandwiches, smoothies, coffee, and shave ice. Open daily 5:00 a.m. - 4:00 p.m.
• Luana Lounge Lobby-level lounge offering Asian-inspired bar bites and island cocktails. Beverage service 5:00 p.m. - 11:00 p.m., Food service 5:00 p.m. - 10:00 p.m.
• Kahakai Bar Open-air thatched roof bar steps from the ocean offering handcrafted cocktails and island fare. Open daily 11:00 a.m. - 7:00 p.m.
• Kahakai Cruiser Beachside food truck at Pauoa Bay offering tacos including blackened ono, jackfruit al pastor, and kiawe brisket birria.
• In-Room Dining Private dining service offering signature gourmet dishes delivered to guest rooms or suites. Breakfast 6:30 a.m. - 10:30 a.m., Dinner 5:30 p.m. - 11:00 p.m.
• Hawaiʻiloa Lūʻau Traditional Hawaiian luau experience featuring a feast, hula performances, Samoan fire knife dancing, and hosted bar at the Plantation Estate. Held every Saturday.
• Private Dining Intimate private dining experiences at Knoll, The Pointe, and Milo Garden venues offering ocean views and personalized service for romantic dinners and celebrations.
• Spa Without Walls Award-winning spa featuring 8 outdoor thatched hales, 6 private oceanfront cabanas, and 3 indoor treatment rooms offering Hawaiian-inspired treatments using local botanicals including passionfruit, coconut oil, Kona coffee, and volcanic lava rocks.
• Fitness Center & Yoga 1,700 sq ft fitness center with Technogym equipment offering seaside yoga, Vinyasa Flow, Pilates, aqua aerobics, and sound bath sessions.
• Mauna Lani Golf Award-winning 45-hole championship golf course featuring North Course, South Course, and 9-hole Wikiwiki Course with ocean views along the Kohala Coast.
• Hawai'i Tennis Center 8-court full-service tennis facility with lights for evening play, stadium court, and 4 pickleball courts offering lessons, clinics, and match arrangements.
• Beach & Ocean Activities Water activities including morning canoe experience, snorkeling adventures, outrigger canoe tours, stand up paddleboarding, surf lessons, shoreline fishing, and Pauoa Bay coral restoration experiences.
• Hawaiian Culture Activities Cultural experiences including hula lessons, lei making, coconut frond weaving, botanical garden tours, storytelling, Hawaiian language basics, and torch lighting ceremonies.
• Pool & Cabanas 10,000 square foot oceanfront pool with private cabanas and daybeds. Offers beach walk, beach point, pool deck, poolside family and adult hale, and oceanfront hale rental options.
• Wedding Services Full-service wedding planning including oceanfront ceremony and reception venues, elopement packages, cultural ceremonies, and dedicated wedding coordinator.
• Meeting & Event Venues 110,000 sq ft of flexible indoor and outdoor event space including Grande Ballroom, Plantation Estate, Plaza Ballroom, and beach venues accommodating up to 1,500 attendees.
• Banquet Menu & Catering Customizable banquet menus featuring local organic and sustainable ingredients with breakfast, breaks, lunch, dinner, and bar packages for events.

Quantifiable outcome

• #1 Resort in Hawai'i - Condé Nast Traveler 2025 Readers' Choice Awards
• +2 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

Twelve partnerships are on record, tiered community, core, operational and parent company.

• The Food Basket, Hawai'i Island's Food BankcommunityOthersFairmont Orchid supports The Food Basket through sponsorship of 'Ohana Food Drops, providing fresh produce, pantry staples, and essential items to families across Hawai'i Island.
• The Kohala CentercoreStrategic or Co-development PartnerPartnership with The Kohala Center to protect coral reef ecosystem in Pauoa Bay. Ensures protection of reef ecosystem vital to global food supply, storm surge protection, and coastal economies.
• Āko'ako'a Reef Restoration ProgramcoreStrategic or Co-development PartnerFirst hotel in Hawai'i to host and support the ʻĀkoʻakoʻa Reef Restoration Program. Efforts to protect, preserve, and revitalize coral reefs of West Hawai'i including Pauoa Bay through coral propagation and community stewardship.
• Waikōloa Dry Forest InitiativecommunityOthersPartnership for tree planting initiatives. Sponsored tree giveaway in honor of Earth Day and planted 1,000 trees to help rebuild a self-sustaining, native-dominant forest.
• EncoreoperationalTechnology or IntegrationAudio/visual services partner for meetings and events. Encore provides technical coordination, smart technology, and successful meeting solutions through a single point of contact.
• Mauna Lani GolfcoreStrategic or Co-development PartnerAccess to award-winning 45-hole championship Mauna Lani Golf Course. Features North Course, South Course, and 9-hole Wikiwiki Course with panoramic ocean and mountain views.
• Hawai'i Tennis CenteroperationalStrategic or Co-development Partner8-court full-service tennis facility with lights for evening play, stadium court, 4 pickleball courts, and pro shop. Located adjacent to resort.
• Pacific Dream PhotographyoperationalGTM or Marketing PartnerComplimentary 45-minute photography session for guests. Photo sessions available for purchase. Email: [email protected], Phone: +1-808-887-7341.
• Ainahua FloralsoperationalOthersLocal florist providing floral enhancements for private dining and events. Offerings include floral centerpieces, lei, floral crowns, and table decorations.
• Blue HawaiianoperationalGTM or Marketing PartnerConcierge services partner for guest activities and island experiences. Concierge available 7am-7pm at lobby.
• Accorparent companyOthersFairmont Orchid is part of Accor's global luxury hotel portfolio. Distribution through Accor All App and all.accor.com booking platform.
• Ban-NixoperationalOthersAccessible guest transportation provider. Contact: +1-808-987-5957 (mobile) or +1-808-885-1925 (store). Additional fees apply.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Halekulani: Iconic luxury resort on Oahu's Waikiki with strong cultural programming, fine dining, and spa — directly comparable in authentic Hawaiian cultural positioning and luxury leisure target guest.
• The Ritz-Carlton, Kapalua: Marriott Bonvoy luxury flagship in Hawaii offering comparable oceanfront accommodations, F&B, golf, and event venues; competes for mainland luxury travelers and destination weddings across the islands.
• Andaz Maui at Wailea Resort: Hyatt luxury lifestyle resort on Maui with similar design-forward oceanfront luxury positioning, multiple dining outlets, and event capabilities — competes for mainland luxury and destination wedding share.
• Four Seasons Resort Hualalai: Ultra-luxury resort on the Kona-Kohala Coast with similar oceanfront luxury positioning, residential villas, golf, and spa; the primary top-tier luxury competitor on Big Island for leisure and group travel.
• Mauna Lani, Auberge Resorts Collection: Adjacent luxury resort on the Kohala Coast sharing the Mauna Lani master-planned community, including the 45-hole golf course that Fairmont Orchid guests access. Directly competes for luxury leisure, wedding, and MICE demand on Big Island.
• St. Regis Princeville Resort: Marriott Bonvoy luxury flagship on Kauai's North Shore offering oceanfront luxury accommodations, event space, and cultural programming — comparable luxury leisure and destination wedding competitor.

Broad incumbents

• Waikoloa Beach Marriott Resort & Spa: Adjacent large-scale resort on the Kohala Coast providing comparable oceanfront amenities, golf, and meetings capacity; competes for group bookings and family leisure at a slightly lower price point.
• Grand Hyatt Kauai Resort & Spa: Large-scale Hawaii luxury resort on a neighboring island with comparable F&B, spa, golf, and event scale; competes for similar mainland luxury leisure and group demand from a broader distribution base.

Emerging players

• 1 Hotel Hanalei Bay: Recently opened luxury sustainability-focused resort on Kauai with strong ESG credentials comparable to Fairmont Orchid's Green Key positioning; competes for sustainability-driven luxury leisure travelers.
• Aulani, A Disney Resort & Spa: Family-focused Ko Olina resort on Oahu with comparable oceanfront amenities, F&B variety, spa, and meeting space — competes for family luxury leisure segment with strong group/MICE capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/fairmontorchid
• YouTubeyoutube.com/@FairmontOrchid
• Facebookfacebook.com/FairmontOrchid
• LinkedInlinkedin.com/company/club-rehab
• Instagraminstagram.com/fairmontorchid
• Pinterestpinterest.com/fairmontorchid

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Club Rehab