FAMAX Healthcare

What FAMAX Healthcare does

FAMAX Healthcare (legal entity: FAMAX HEALTHCARE) is a privately held medical tourism intermediary founded in 2013 and headquartered in Kağıthane, Istanbul, Turkey. The company coordinates end-to-end medical travel for international patients — primarily from CIS countries (Azerbaijan, Kazakhstan, Uzbekistan, Kyrgyzstan, Moldova, Russia) and more recently the Balkans — referring them to 11 partner hospitals in Istanbul that span JCI-accredited groups (Acıbadem, Memorial, Medical Park, Koç University, LIV, Hisar Intercontinental, NP Istanbul Brain, Medipol, Biruni, Yeni Yüzyıl University Gaziosmanpaşa, American Hospital). Its service portfolio covers 22 treatment categories including oncology, cardiac surgery, neurosurgery, orthopedics, obesity surgery, plastic surgery, hair transplantation, and dental treatments, with starting procedure prices ranging from $300 (dental) to $1,000 (neurosurgery, cardiac surgery).

The underlying technology is a multilingual web platform (Turkish, English, Russian) hosted at famax.org, supplemented by WhatsApp-based direct patient communication and a video consultation request form. FAMAX does not operate proprietary clinical software; its core asset is a multilingual coordinator team (Turkish, Russian, Kyrgyz, Kazakh, Uzbek, Turkmen, English) led by Chief Doctor İlkin Babayev (cardiologist) and Professor Ahmed Babayev (former 20-year chief doctor of the Azerbaijan Cardiology Research Institute). The company supplements digital outreach with physical outreach clinics in Uzbekistan (Nano Medical Tashkent, Nano Medikal Namangan) and Albania (Medliv Clinic), where Turkish professors examine patients locally and convert them into referrals for treatment in Turkey.

The revenue model is a zero-cost-to-patient, commission-based intermediary model. Patients pay nothing for consultation, hospital matching, or travel coordination; FAMAX earns commissions from partner hospitals upon successful referral, plus fees from ancillary services (VIP airport/hospital/hotel transfers, accommodation). Distribution is sales-led through digital marketing (website, Facebook, Instagram, LinkedIn, health-education blog), WhatsApp inbound (+90 539 509 00 00), influencer coverage in Kazakhstan, and in-person outreach clinics. The company is founder-controlled, bootstrapped (no disclosed funding), and operates with a 5-person core team plus a regional representative in Uzbekistan.

Name

FAMAX Healthcare

Legal name

FAMAX HEALTHCARE

Website

https://famax.org

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

FAMAX Healthcare is a private Istanbul-based medical tourism intermediary founded in 2013 that coordinates treatment for international patients — primarily from CIS countries — across 11 partner hospitals in Istanbul and 22 treatment categories, monetizing via hospital referral commissions.

Ownership category

akta.pro rank

Product category

Medical Tourism Services

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000)

akta.pro primary industry

Outbound Medical Tourism Facilitators (THAKAIAA)

Keywords

• Medical tourism coordination
• International patient referral
• Hospital partnership network
• Multilingual patient services
• Cross-border healthcare facilitation

Headquarters

HQ city

İstanbul

HQ country

Türkiye

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Hospital Referral Commission: FAMAX provides free services to patients (consultation, hospital search, medical travel arrangements) and generates revenue through commissions from partner hospitals when patients are referred for treatment
2. Ancillary Services Coordination: Revenue from organizing and coordinating supplementary services including VIP transfer (airport/hospital/hotel), accommodation arrangements at partner hotels near partner hospitals

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

FAMAX Healthcare is a medical tourism intermediary that connects international patients with 11 JCI-accredited partner hospitals in Istanbul across 22 treatment categories (oncology, cardiac surgery, neurosurgery, orthopedics, obesity surgery, hair transplantation, dental, etc.). The company provides free patient consultation, hospital and doctor matching, end-to-end treatment travel coordination, VIP transfers, accommodation, and post-treatment remote follow-up, with revenue generated through commissions from partner hospitals.

Product overview

FAMAX Healthcare operates as a medical tourism coordination platform connecting international patients with Turkish healthcare providers. The company was founded in 2013 and is headquartered in Istanbul, Turkey. Its core service is medical tourism coordination, offering multilingual medical coordinators who facilitate the entire patient journey—from initial consultation through treatment completion and follow-up care. The platform works with 11 partner hospitals in Istanbul including Acıbadem, Memorial, Medical Park, Koç University Hospital, and others. FAMAX offers 22 treatment categories spanning oncology, cardiac surgery, neurosurgery, orthopedics, obesity surgery, plastic surgery, hair transplantation, dental treatments, and more. Additional services include video consultation requests, accommodation arrangement, VIP transfer services, and 24/7 patient support.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Tourism Coordination Services End-to-end coordination service that connects international patients with Turkish partner hospitals, including free initial consultation, hospital and doctor matching, treatment planning, travel and accommodation arrangements, and post-treatment remote follow-up. The service is provided free to patients and funded via commissions from partner hospitals.
• 22 Medical Treatment Categories Comprehensive portfolio of medical treatments coordinated through partner hospitals in Istanbul, including oncology, cardiac surgery, neurosurgery, orthopedics, obesity surgery, plastic surgery, hair transplantation, dental treatments, IVF, and more. Each treatment is delivered via partner hospitals with FAMAX managing patient referral, hospital/doctor selection, and coordination.
• Accommodation & Transfer Organization Coordination of VIP transfer services (airport, hospital, hotel) and accommodation arrangements at partner hotels near partner hospitals, providing logistical support for international patients during their treatment journey in Istanbul.

Quantifiable outcome

• 400+ patients examined in 4 days of Tashkent outreach clinic (October 2022)
• +3 more outcomes

Named customers15 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Yeni Yüzyıl Üniversitesi Gaziosmanpaşa Hastanesi (Yeni Yüzyıl University Gaziosmanpaşa Hospital)coreStrategic or Co-development PartnerJCI-accredited university hospital in Gaziosmanpaşa, Istanbul. Partner since 2014 when the private hospital became part of Yeni Yüzyıl University Medical Faculty. Specialties include cardiovascular surgery, organ transplantation, plastic surgery, physical therapy, dermatology, hair transplantation, eye surgery, microsurgery, and hand surgery. Offers 12 operating rooms, 350 beds, and JCI accreditation since 2017.
• NP İstanbul Beyin Hastanesi (NP Istanbul Brain Hospital)coreStrategic or Co-development PartnerFirst private neuropsychiatric hospital in Turkey and second in Europe. One of few JCI-certified neuropsychiatric hospitals in Europe. Specialties include neurology, pediatric neurology, psychiatry, and alcohol/drug addiction treatment. Features Class A operating room and Turkey's first 1A Ultra Clean operating room equipment.
• Memorial Sağlık Grubu (Memorial Health Group)coreStrategic or Co-development PartnerFirst hospital in Turkey and 21st in the world to receive JCI accreditation. Features IVF and genetics, cardiovascular surgery, robotic surgery, cardiology, and organ transplantation. Part of IHH Healthcare Berhad network.
• Medipol Üniversitesi Hastanesi (Medipol University Hospital)coreStrategic or Co-development PartnerMedical institution functioning since 1987 with 6,500 m2 dedicated area. Specialties include oncology, general surgery, cardiovascular surgery, cardiology, arrhythmology, nuclear medicine, and radiation oncology. Features 20 ICU beds, 6 operating rooms, and well-equipped NICU serving the Marmara region.
• Medical Park Hastanesi (Medical Park Hospital)coreStrategic or Co-development PartnerServes patients in 24 hospitals across 15 provinces in Turkey since 1993. Offers high-quality diagnostic and treatment services in three JCI-accredited hospitals. Specialties include oncology, bone marrow transplantation, obstetrics, radiation oncology, and eye surgery.
• LİV Hastanesi (LIV Hospital)coreStrategic or Co-development PartnerTurkish hospital network created by MLP Health Services. LIV Hospital Ulus opened in 2012 and operates in 6 different regions. Uses cutting-edge technology with world-class medical infrastructure. Specialties include neurology, cardiovascular surgery, neurosurgery, and general surgery.
• Koç Üniversite Hastanesi (Koç University Hospital)coreStrategic or Co-development PartnerOpened September 2014 in Topkapı, Istanbul. Located on 220,000 square meter medical sciences campus with medical faculty, nursing school, research labs, and advanced training simulation center. Specialties include general surgery, gastroenterology, transplantology, and orthopedics.
• Hisar Intercontinental Hastanesi (Hisar Intercontinental Hospital)coreStrategic or Co-development PartnerJCI-accredited hospital operational since 2005. 35,000 m2 facility with 8 floors. Features 53 medical departments from orthopedics to cardiology, oncology to hematology, neurology to internal medicine. Offers 212 bed capacity, 7 operating rooms, 53 polyclinics, 33-bed ICU, and 2,200 m2 social waiting areas.
• Acıbadem Sağlık Grubu (Acıbadem Healthcare Group)coreStrategic or Co-development PartnerWorld-renowned healthcare group with operations in Turkey, Bulgaria, and beyond. Part of IHH Healthcare Berhad since 2012. Currently operates 22 hospitals and 18 medical centers in 5 countries. Specialties include pediatric hematology, neurosurgery, general surgery, urology, cardiovascular surgery, orthopedics, microsurgery, radiation oncology, and check-ups.
• Biruni Üniversite Hastanesi (Biruni University Hospital)minorStrategic or Co-development PartnerUniversity hospital opened in 2016 with 153-bed capacity on 10 floors. Features 63 ICU beds including 5 coronary, 26 regular, 32 newborn, and 6 operating rooms. Over 500 staff including 70+ doctors. Specialties include check-ups, urology, cardiology, endocrinology, and ENT.
• Amerikan Hastanesi (American Hospital)minorStrategic or Co-development PartnerPart of Vehbi Koç Foundation with 100 years of knowledge and experience. Combines latest technology with quality healthcare services. Specialties include oncology, hematology, general surgery, gastroenterology, urology, and orthopedics.
• Nano Medical (Tashkent, Uzbekistan)coreStrategic or Co-development PartnerPartner clinic in Tashkent, Uzbekistan where FAMAX organizes outreach clinics with Turkish professors. Located at Intermed Innovation. Led by Dr. Nasyrkhodzhaev Yahya Bakhodirovich. Regular polyclinics conducted with Turkish specialists for patient examination and joint patient management.
• Nano Medikal (Namangan, Uzbekistan)minorStrategic or Co-development PartnerPartner clinic in Namangan, Uzbekistan for outreach clinics organized by FAMAX with Turkish professors. Part of FAMAX's Central Asian expansion strategy.
• Medliv Clinic (Albania)minorStrategic or Co-development PartnerPartner clinic in Albania where FAMAX organizes outreach clinics. Featured with Prof. Dr. Deniz Konya for examinations in Albania.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Booking Health: Medical tourism facilitator that arranges treatment at foreign hospitals for international patients, including a strong focus on patients from CIS and Eastern Europe seeking care in Germany, Turkey, and other destinations. Directly comparable intermediary business model to FAMAX.
• MediGlobus: Medical tourism facilitator serving patients from CIS countries (Ukraine, Russia, Kazakhstan) seeking treatment abroad, particularly in Turkey, Israel, Germany, and South Korea. Comparable referral/coordination model targeting the same patient geography.
• A-Medical: Azerbaijan-based medical tourism agency that sends patients from CIS countries to Turkey and other destinations, with multilingual Azerbaijani/Russian coordination. Closest head-to-head competitor given overlapping origin markets and destination hospitals.
• Medigo: Berlin-based medical travel platform (acquired by AXA) that books treatments at partner clinics worldwide, including Turkey. Comparable aggregator/intermediary model for international patients seeking treatment abroad.
• Clinics on Call: Medical tourism platform connecting international patients with clinics and hospitals abroad, with strong presence in CIS markets and Turkey-based partner hospitals. Comparable intermediary role, multilingual coordination, and free-to-patient business model.

Broad incumbents

• Medical Tourism Corporation: Long-standing US-based medical tourism facilitator operating across many destinations and specialties globally. Comparable intermediary business model at greater scale and broader geographic scope than FAMAX.
• Acıbadem Healthcare Group: Major Turkish hospital group (part of IHH Healthcare) and one of FAMAX's core partner hospitals; also runs its own international patient program targeting the same CIS and Middle Eastern patients. Represents both a supply-side partner and a potential disintermediation threat.
• Memorial Health Group: Turkey's first JCI-accredited hospital group and a FAMAX partner; operates dedicated international patient services competing for the same outbound CIS patients. Comparable destination-side player with internal patient coordination.
• Treatment Abroad: UK-based medical tourism directory and facilitator with broader geographic and specialty coverage than FAMAX. Comparable referral model, though it sits more upstream as a directory than as a hands-on coordinator.

Regional players

• Medipol Hospital International Patient Center: FAMAX partner Medipol University Hospital runs its own international patient center in Istanbul serving the same CIS corridor. Comparable destination-side regional incumbent with in-house medical tourism coordination that could substitute for FAMAX's intermediary role.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/famaxmedical
• LinkedInlinkedin.com/company/famax-healthcare
• Instagraminstagram.com/famaxhealthcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FAMAX Healthcare