Roskilde Familiecenter

What Roskilde Familiecenter does

Roskilde Familiecenter (legally operating as "Roskilde Familie og Ungecenter," or RFUC, and previously known as "Roskilde Familiecenter") is a municipal family and youth support institution owned and operated by Roskilde Kommune (Roskilde Municipality) in Denmark. The center delivers a continuum of publicly funded social services to particularly vulnerable children, youth, and families within the municipality, organized into four operating departments: Familiekontakten (family therapy, group courses, and consultations), Ungekontakten (individual and group support for youth aged 13-23 with social, psychological, and behavioral challenges), Samværskontakten (supervised and supported visitation for children placed outside the home and their biological families, serving roughly 50-60 families), and Døgnkontakten / Roskilde Ungehjem (a 24-hour residential institution for youth aged 13-22 with capacity for 8 placements). A fifth offering, Åben Anonym Rådgivning (Open Anonymous Counseling), provides free, referral-free counseling to families with children and youth aged 0-23.

The center's service delivery is grounded in a set of evidence-based pedagogical approaches that constitute its core "technology": mentalization-based pedagogy, metacognitive thinking, the narrative approach, Non-Violent Resistance (NVR), and Low Arousal / conflict de-escalation. These methods are applied by a multi-disciplinary team that includes family therapists, psychologists, visitation consultants, contact persons, outreach staff, substance abuse consultants, and educators. Operational infrastructure consists of two physical sites in Roskilde (Rådhusbuen 3 for Familiekontakten, Samværskontakten, Ungekontakten, and the Open Counseling; Kastelsvej 2 for Døgnkontakten), secure Digital Post email channels for confidential communications, and a FrontDeskSuite online booking system for anonymous counseling appointments.

Roskilde Familiecenter operates as a non-commercial government service with no traditional revenue model. All services are publicly funded through the municipal budget of Roskilde Kommune and provided free of charge to referred families, with the exception of Open Anonymous Counseling which is openly accessible without referral. The center does generate a partial cross-revenue stream by selling residential placements at Roskilde Ungehjem to other Danish municipalities on an inter-municipal basis. Distribution is split between a referral-gated channel (Børn og Unge social workers and case managers feeding Familiekontakten, Ungekontakten, and Døgnkontakten) and a direct-access channel for Open Anonymous Counseling. The center serves only residents within Roskilde Kommune's catchment area, within the Capital Region of Denmark, and is led by Centerleder Michal Ingvald Engstrand.

Name

Roskilde Familiecenter

Legal name

Roskilde Familie og Ungecenter

Website

https://familiecenter.roskilde.dk

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Roskilde Familiecenter (Roskilde Familie og Ungecenter) is a municipal institution under Roskilde Kommune in Denmark that delivers publicly funded counseling, therapy, residential care, and visitation services to vulnerable children, youth, and families in Roskilde Municipality.

Ownership category

akta.pro rank

Product category

Municipal Child and Youth Welfare Services

NAICS

Child and Youth Services (62411), Other Individual and Family Services (624190), Other Residential Care Facilities (6239)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Live-In Care (Single Caregiver, 24-Hour Presence) (HSABAHAB)

akta.pro secondary industries

Family Caregiver Relief & Coaching (Respite-Integrated) (HSABAGAJ), Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD) (HSABAIAF)

Keywords

• Family counseling services
• Youth residential care
• Child welfare services
• Supervised visitation services
• Municipal social services

Headquarters

HQ city

Roskilde

HQ country

Denmark

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Distribution channels3 records

Marketing channels4 records

Core offering

Roskilde Familiecenter (legally Roskilde Familie og Ungecenter) is a municipal family and youth center under Roskilde Kommune that provides counseling, treatment, supervision, and 24-hour residential care for vulnerable children, youth, and families. The center operates four departments: Familiekontakten (family therapy and group courses), Ungekontakten (youth support for ages 13-23), Samværskontakten (supervised visitation for children placed outside the home), and Døgnkontakten/Roskilde Ungehjem (24-hour residential care for 8 youth aged 13-22). It also offers Åben Anonym Rådgivning (Open Anonymous Counseling) for families with children aged 0-23, accessible without prior referral.

Product overview

Roskilde Familie og Ungecenter is a municipal family and youth support center in Roskilde Municipality offering multiple interconnected services. The center is organized into four main departments: Familiekontakten (Family Contact) providing family therapy and group courses; Ungekontakten (Youth Contact) offering support for youth with social and emotional challenges; Samværskontakten (Visitation Contact) facilitating supervised and supported visitation services for children placed outside their homes; and Døgnkontakten/Roskilde Ungehjem (24-hour Contact/Youth Home) providing residential care for vulnerable youth. Additionally, Åben Anonym Rådgivning (Open Anonymous Counseling) offers free, confidential guidance without referral requirements.

Differentiator

Problem solved

Functional benefit

Brands

• Roskilde Ungehjem: 24-hour residential institution for vulnerable youth aged 13-22
• Ventilen
• Åben Anonym Rådgivning

Products and services

• Familiekontakten (Family Contact) Family support department providing family therapy courses, group courses for children, youth, and parents, and consultations for families in Roskilde Municipality with concerns about children's wellbeing. Offers counseling, guidance, and treatment services for children, young people, and families.
• Ungekontakten (Youth Contact) Youth support department for young people aged 13-23 with social, psychological, behavioral, and emotional challenges. Provides contact persons, group courses, and individual support to establish normal daily routines and stable footing in communities, school, education, employment, and leisure activities.
• Samværskontakten (Visitation Contact) Visitation support department serving approximately 50-60 families with children placed outside their homes. Offers supervised visitation, supported visitation, visitation with conditions, mediating cooperation talks, and preparation of 'Barnets Bog' (The Child's Book).
• Døgnkontakten, Roskilde Ungehjem (24-Hour Contact, Roskilde Youth Home) 24-hour residential institution for vulnerable youth aged 13-22 with specialized and structured round-the-clock care, including the 'Ventilen' preventive supported housing initiative for at-risk youth. Capacity of 8 young people. Accepts inter-municipal placements from other Danish municipalities.
• Åben Anonym Rådgivning (Open Anonymous Counseling) Open anonymous counseling service for families with children and youth aged 0-23 and for young people themselves. Provides free professional counseling on family conflicts, developmental issues, and related challenges without prior referral or registration of personal information. Bookable via Front Desk Suite online booking or phone on Thursdays 14:00-18:00 at Rådhusbuen 3, 4000 Roskilde.

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Scale indicators3 records

Expansion highlights4 records

Others

• Socialstyrelsen: The Danish Social Services Agency is the national regulator and knowledge center for social services including child welfare. Relevant as the oversight body that conducts inspections like the Driftsorienteret Tilsyn at Roskilde Ungehjem and as a reference point for the regulatory framework within which the center operates.

Broad incumbents

• Mødrehjælpen: Denmark's largest private/nonprofit organization supporting vulnerable families, children, and youth. Operates residential facilities and counseling services that overlap with Roskilde Familie og Ungecenter's offerings, particularly in residential care and family support.
• Frelsens Hær's Sociale Arbejde (Salvation Army Denmark Social Work): Operates residential youth facilities and family support programs across Denmark, providing comparable services to vulnerable children, youth, and families in a similar operating model and target demographic.

Direct peers

• Aalborg Kommunes Børn og Unge: Aalborg Municipality's Children and Youth services offer family counseling, youth support, and intervention services for vulnerable families and youth, closely matching the operational model of Roskilde Familie og Ungecenter.
• Københavns Kommune Børne- og Ungdomsforvaltningen: Copenhagen Municipality's Children and Youth Administration provides a comparable suite of family counseling, youth support, visitation services, and residential care for vulnerable children and youth. Operates the same Danish municipal social services model as Roskilde Familie og Ungecenter but at much larger scale.
• Den Selvejende Institution Skovgården: Private residential institution for vulnerable youth with behavioral and psychological challenges, providing round-the-clock care and pedagogical support similar to Roskilde Ungehjem's Døgnkontakten service.
• Odense Kommunes Børn og Unge: Odense Municipality's Children and Youth department operates a similar municipal family and youth support center model, providing counseling, supervised visitation, and residential care for vulnerable young people in the Region of Southern Denmark.
• Aarhus Kommunes Børn og Unge: Aarhus Municipality's Children and Youth division delivers municipal family support, youth counseling, and child welfare services structurally analogous to Roskilde Familie og Ungecenter. Comparable in service scope and target demographic (children and youth aged 0-23).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/roskilde-familiecenter

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Roskilde Familiecenter