Fédération des centres d'action bénévole du Québec (FCABQ)

What Fédération des centres d'action bénévole du Québec (FCABQ) does

Fédération des centres d'action bénévole du Québec (FCABQ) is a Montreal-based non-profit federation founded in 1972 that represents 114 volunteer action centres (Centres d'action bénévole, or CABs) across nearly all regions of Quebec. It serves as the only provincial coordinating body for the volunteer sector, advocating for volunteerism with the Quebec government, supporting member CABs through training, governance frameworks, and publications, and channelling approximately 35,000 volunteers toward roughly 6,000 community organizations and institutions each year.

FCABQ's core digital asset is Jebénévole.ca, a volunteer-matching platform originally launched in 2008 by the Regroupement des Centres d'action bénévole de l'Outaouais and now administered by FCABQ province-wide. The platform is a two-sided marketplace connecting individuals seeking volunteer opportunities with organizations posting positions, supported by search and filter functionality. The federation also operates the Centre d'expertise training directory, the SécuriCAB safety program, the Bénévol'Action newsletter, and the flagship annual Semaine de l'action bénévole (Volunteer Action Week), which in 2026 reached its 52nd edition. Recent governance outputs include the 2025 Cadre de référence for volunteer accompaniment-transport (ATB) services.

The business model is that of a member-driven non-profit organization. FCABQ does not sell commercial products or services; it is sustained through membership fees from CABs, government support, and partnership contributions. Leadership consists of President Pascale Rioux, DG Michel Alexandre Cauchon, and a board representing Quebec's administrative regions, with only 5 employees at the central federation office. Technology is web-based and modest in scope — there is no disclosed AI/ML capability, no public API, and no app — and the organization's differentiation rests on its unique province-wide mandate rather than proprietary technology.

Name

Fédération des centres d'action bénévole du Québec (FCABQ)

Legal name

Fédération des centres d'action bénévole du Québec (FCABQ)

Website

https://fcabq.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

1–10 employees

Short description

FCABQ is a Montreal-based non-profit federation founded in 1972 that represents 114 volunteer action centres across Quebec, coordinating the Jebénévole.ca matching platform, training, advocacy, and the annual Semaine de l'action bénévole serving ~35,000 volunteers and ~6,000 community organizations.

Ownership category

akta.pro rank

Product category

Volunteer Coordination Services

NAICS

Civic and Social Organizations (813410), Business, Professional, Labor, Political, and Similar Organizations (8139), Social Advocacy Organizations (8133)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

International & Local Implementing NGOs (HLAJAKAD)

akta.pro secondary industry

Disaster Relief & Humanitarian Aid Volunteering (EDAIAGAF)

Keywords

• Volunteer matching services
• Nonprofit federation services
• Volunteer training programs
• Community advocacy coordination
• Member association services

Headquarters

HQ city

Montréal, Québec

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Distribution channels2 records

Marketing channels5 records

Core offering

FCABQ is a non-profit provincial federation that coordinates 114 volunteer action centres (CABs) across nearly all regions of Quebec. It operates the Jebenevole.ca online volunteer matching platform, delivers training and professional development through its Centre d'expertise, runs the annual Semaine de l'action bénévole awareness campaign, and produces reference frameworks and publications supporting volunteer management and governance.

Product overview

FCABQ operates a portfolio of interconnected programs centered on volunteer mobilization and support across Quebec. Its primary digital product is Jebénévole.ca, a provincial volunteer-matching platform launched in 2008 that connects organizations with volunteers. Supporting this platform, FCABQ offers the Centre d'expertise (training directory), which aggregates training programs from member CABs in areas such as volunteer management, elder accompaniment, and communication. FCABQ also runs the annual Semaine de l'action bénévole (now in its 52nd edition), a major awareness and recognition campaign, and administers SécuriCAB, a safety-related initiative. Publications such as the Cadre de référence ATB (2025) provide governance frameworks for member organizations.

Differentiator

Problem solved

Functional benefit

Brands

• Jebenevole.ca: Provincial volunteer matching platform administered by FCABQ that connects volunteer-seeking individuals with organizations offering volunteer opportunities across Quebec.
• Bénévol'Action
• SécuriCAB
• Centre d'expertise

Products and services

• Jebenevole.ca The only provincial volunteer-matching platform in Quebec, administered by FCABQ. It connects organizations seeking volunteers with individuals looking to contribute, offering search tools and filters to facilitate matching between organizations and volunteers across Quebec.
• SécuriCAB A safety-related program or initiative offered under the FCABQ umbrella, with its own dedicated website (securicab.org). Provides safety-related resources and support to member volunteer action centres and the broader volunteer community in Quebec.
• Centre d'expertise / Centre de formation A training directory compiled by FCABQ member volunteer action centres (CABs), offering training programs for staff and volunteers of organizations across Quebec. Training topics include communication techniques, leadership skills, elder accompaniment, and volunteer management. Delivered by region through member CABs.
• Semaine de l'action bénévole FCABQ's flagship annual campaign celebrating and promoting volunteering across Quebec. Now in its 52nd edition (2026), held annually in April. FCABQ produces the promotional campaign including slogan, visuals, promotional articles, and informational tools for all those interested in volunteer action. The initiative began in 1972 with the Association des centres de bénévolat du Québec.
• Cadre de référence — Accompagnement-transport bénévole (ATB) A reference framework for volunteer accompaniment and transportation services, updated in 2025. Provides governance and operational guidelines for CABs offering ATB services to seniors and vulnerable populations in Quebec.

Quantifiable outcome

• Supports nearly 35,000 volunteers serving approximately 6,000 organizations and institutions through its network of 114 centers

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• CosmodomecoreStrategic or Co-development Partner · 21 April 2026FCABQ collaborated with the Cosmodome to create campaign visuals for the 'Mission bénévolat' Volunteer Action Week 2026. The partnership utilized the Cosmodome's immersive facilities to produce high-quality content for the campaign, exemplifying concrete actions and meaningful alliances for a more solidarity-based society.
• ViGlobminorOthers

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Points of Light: US-based nonprofit focused on galvanizing volunteer service and civic engagement, operating national programs and recognition campaigns. Comparable to FCABQ in its role as a volunteerism advocate and campaign organizer (akin to Volunteer Action Week).
• Volunteer Canada: Canada's national voice for volunteerism, providing research, policy advocacy, and national volunteer engagement programs. Comparable to FCABQ in mission (promoting and supporting volunteer action), but operates at a national scale rather than Quebec-only.

Direct peers

• VolunteerMatch: One of the largest volunteer-matching platforms in North America, connecting individuals with nonprofit opportunities. Directly comparable to FCABQ's Jebénévole.ca platform in product category and target users (organizations seeking volunteers and individuals seeking opportunities).
• Idealist: Global nonprofit and volunteer-matching platform connecting individuals with opportunities at NGOs and social enterprises. Operates in the same online volunteer-matching category as Jebénévole.ca, though at international scale.
• Centraide / United Way (Quebec): Federation of regional United Way offices operating across Quebec, funding and coordinating community services. Comparable to FCABQ as a federation of regional nonprofit/community organizations with province-wide coordination, advocacy, and awareness campaigns.

Emerging players

• DoSomething.org: US-based nonprofit mobilizing young people around volunteer campaigns and social impact opportunities. Overlaps with FCABQ's mission of promoting volunteer participation and running national-scale awareness campaigns, but targets a youth demographic.

Regional players

• 211 Ontario: Province-wide information and referral service in Ontario connecting residents with community, social, health, and government services. Comparable in being a province-wide referral platform serving community organizations, though broader in scope than volunteer-only matching.
• Volunteer MBC: Regional volunteer center serving the Mississauga, Brampton, and Caledon area in Ontario. Comparable to FCABQ as a regional volunteer-matching and coordination body, but operating in a different Canadian province.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/fcabq
• LinkedInlinkedin.com/company/f%C3%A9d%C3%A9ration-des-centres-d'action-b%C3%A9n%C3%A9vole-du-qu%C3%A9bec-fcabq-

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Fédération des centres d'action bénévole du Québec (FCABQ)