Family Doctor
Family Doctor (Семейный доктор) is a Moscow-based private healthcare network operating 18 multidisciplinary medical centers and a 76-bed hospital, serving individuals, families and corporate clients across 60+ specialties via clinics, digital tools, surgery, and annual contracts.
- Company typePrivate
- Founded2001
- HeadquartersMoscow, Russia
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Family Doctor does
Family Doctor (Семейный доктор) is a Moscow-based private multidisciplinary healthcare network operating 18 medical centers across all districts of the city, founded in 2001 and structured as a Russian joint-stock company (АО «Семейный доктор»). The network comprises 16 general polyclinics serving adults and children, a 76-bed inpatient Hospital Center at Bakuninskaya 1-3, and specialized centers covering ophthalmology (with ZEISS VisuMax laser equipment for ReLEx SMILE and Femto Super LASIK), gastroenterology, mammology, mental health, dentistry, plastic and cosmetic surgery, and bariatric surgery. The network delivers care across 60+ medical specialties, supported by in-house diagnostic capabilities (MRI, CT, ultrasound, X-ray, mammography, endoscopy, colonoscopy, ECG, EEG) and a centralized laboratory. Digital infrastructure includes a unified electronic medical record system accessible across all clinics, a centralized appointment booking system reachable via website, call center and mobile apps (iOS, Android, Huawei, RuStore), and an online personal account portal.
The company generates revenue through a hybrid model combining fee-for-service consultations and procedures, annual subscription contracts (Optima, Maximum and Premium tiers offering 15-28% discounts), inpatient surgical services, diagnostic testing, corporate health programs, IV therapy/wellness protocols, and 24/7 emergency ambulance and home-visit services. Patient acquisition relies on geographic proximity across Moscow districts, a multi-channel digital presence (Telegram, VK, YouTube, Yandex.Dzen, podcasts), patient reviews and brand reputation built over 25 years. The primary customer base consists of individual adults and children enrolled in family service contracts, supplemented by corporate clients, bariatric surgery candidates, and emergency care users. Bariatric outcomes are highlighted as a clinical differentiator: 80-90% reduction or elimination of obesity-related comorbidities and 30-60 kg average weight loss within the first year post-surgery.
Family Doctor operates exclusively within Moscow with no disclosed geographic expansion plans, no external PE/VC or strategic investor backing, and no public funding history. Technology investment is concentrated in clinical equipment, EMR interoperability and mobile booking rather than AI/ML capabilities. Notable partnerships include ZEISS for ophthalmology equipment. The company reports 159 employees and serves as a vertically integrated outpatient-to-inpatient private healthcare platform in Russia's most affluent metropolitan market.
Family Doctor firmographics
Firmographics- Name
- Family Doctor
- Legal name
- АО «Семейный доктор»
- Website
- https://fdoctor.ru
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Family Doctor (Семейный доктор) is a Moscow-based private healthcare network operating 18 multidisciplinary medical centers and a 76-bed hospital, serving individuals, families and corporate clients across 60+ specialties via clinics, digital tools, surgery, and annual contracts.
- Ownership category
- akta.pro rank
Family Doctor industry classification
Industry- Product category
- Multi-Specialty Medical Clinics
- NAICS
- Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Hospitals (8060)
- akta.pro primary industry
- Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL)
- akta.pro secondary industries
- Ophthalmic Specialty Hospitals (HLAFAHAJ), Radiology Imaging Centers (X-ray/CT/MRI/Ultrasound) (HLAFAKAA)
Keywords
Where Family Doctor is headquartered
LocationHeadquarters
- HQ city
- Moscow
- HQ country
- Russia
- HQ region
- Europe
Offices27 records
Markets served
Family Doctor business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain, Others
Revenue model
- Outpatient consultations and procedures: Fee-for-service model for individual doctor visits across 60+ medical specialties including primary care, specialists, diagnostics, and minor procedures.
- Annual service contracts: Year-long medical service programs (annual contracts) providing unlimited or discounted access to specified services for individuals and families. Includes Optima, Maximum, and Premium tiers.
- Surgical and hospital services: Inpatient surgical procedures including bariatric surgery, joint replacement, cardiac surgery, ophthalmology, and general surgery. Hospital center with 76 beds in comfortable single and double rooms.
- Diagnostic services: Laboratory tests, imaging (ultrasound, MRI, CT, X-ray, mammography), endoscopy, and health screening programs.
- Corporate health programs: Annual service contracts for corporate clients covering employee health assessments, routine care, and wellness programs.
- IV therapy and wellness: Intravenous vitamin and mineral therapy programs including detox, beauty, energy, and targeted health protocols.
- Emergency and home visit services: 24/7 ambulance service and doctor home visits for urgent care needs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Laparoscopic gastric resection surgery |
| One time/ perpetual license | Pay-as-you-go | Laparoscopic gastric bypass |
| One time/ perpetual license | Pay-as-you-go | Intragastric balloon placement |
| Unit Pricing | Pay-as-you-go | Women's health program |
| Subscription | Multi-year contract | Extended bariatric support program |
| Subscription | Annual | Annual service contracts |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
Family Doctor product offering
Product offeringCore offering
Family Doctor operates a network of 18 multidisciplinary medical centers across Moscow, providing outpatient consultations across 60+ medical specialties, advanced diagnostics (MRI, CT, ultrasound, X-ray, mammography, endoscopy, laboratory), inpatient and outpatient surgical procedures at a 76-bed Hospital Center, bariatric surgery, ophthalmology with ZEISS laser equipment, and 24/7 emergency and home-visit services. The network sells annual subscription-based health programs for individuals and families, one-time fee-for-service visits and procedures, and corporate health contracts for employee coverage.
Product overview
Family Doctor is a network of 16 multi-profile outpatient clinics and one hospital center in Moscow, offering comprehensive medical services across 60+ specialties. The core offering consists of outpatient polyclinics providing primary care, specialty consultations, and diagnostic services (laboratory, imaging including MRI, CT, ultrasound, X-ray, mammography, endoscopy). The network operates specialized centers for gastroenterology, ophthalmology with laser surgery, mammology, plastic/cosmetic surgery, dentistry, pediatrics, mental health, and bariatric surgery. Supporting digital products include a mobile application (iOS/Android/Huawei) and personal account portal for accessing medical records and scheduling. Service programs include annual healthcare contracts (Optimum/Maximum/Premium tiers), pregnancy management, and express diagnostic check-up packages. IV therapy and wellness programs round out the consumer-facing offerings.
Differentiator
Problem solved
Functional benefit
Brands
- СОВА (Совет Осознанного Выбора): Association of doctors in professional clubs helping patients find doctors according to their understanding of modern medicine
- Госпитальный центр
- IV-терапия
Products and services
- Multi-Profile Polyclinics (16 outpatient clinics)
Quantifiable outcome
- 80-90% of bariatric surgery patients experience significant reduction or elimination of obesity complications (diabetes, sleep apnea, hypertension, arthritis, high cholesterol)
- +2 more outcomes
Companies that use Family Doctor
Customer profileSegments4 records
Ideal customer profiles4 records
Family Doctor technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Family Doctor partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights5 records
Family Doctor competitors and assessment
Company assessmentRegional players
- MedCenterService (Медцентрсервис): Moscow-focused private multi-specialty clinic network offering outpatient services, gynecology, and diagnostics. Comparable mid-market competitor for family and individual patients in the same districts.
Direct peers
- K+31 Clinic: Premium Moscow private multi-specialty clinic with hospital and diagnostic capabilities. Direct competitor in the upper-mid Moscow segment with overlapping specialty centers and annual contract programs.
- Medsi (Медси): Largest private multi-specialty clinic network in Russia with polyclinics, hospitals, and pediatric centers across Moscow and other cities. Closest direct competitor in scale, multi-specialty breadth, and mixed outpatient/inpatient model.
- Mother and Child (Мать и дитя): Russia's leading private women's health and pediatrics network with hospitals and clinics in Moscow and other cities. Comparable on women's-health, obstetrics, and family-care service lines Family Doctor also offers.
- Klinika Semeynaya (Семейная клиника): Family-focused multi-specialty private clinic network in Moscow with polyclinics, pediatrics, and surgical services. Highly comparable 'family doctor' positioning and Moscow district coverage.
- SM-Clinic (СМ-Клиника): Moscow-headquartered multi-specialty private clinic network with polyclinics, a hospital center, and adult/pediatric services. Direct competitor on multi-profile outpatient model and Moscow geographic focus.
- European Medical Center (EMC): Premium Moscow private hospital and polyclinic network offering multi-specialty care, advanced surgery, and oncology. Comparable integrated outpatient-plus-inpatient model with overlapping specialty centers and corporate-patient base.
- Meditsina (Клинический госпиталь на Яузе / сеть Медицина): Moscow multi-specialty private clinic and hospital network offering diagnostics, surgery, and outpatient care. Comparable in integrated polyclinic-plus-hospital model and breadth of adult specialties.
Broad incumbents
- Invitro (Инвитро): Russia's largest private diagnostics/laboratory network. Comparable on the diagnostic-testing and laboratory service line that Family Doctor also operates in-house.
Emerging players
- Helix Laboratory (Хеликс): Large Russian private medical laboratory and diagnostics chain with strong consumer brand. Adjacent peer competing for diagnostic-test wallet share that Family Doctor seeks to capture inside its network.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Family Doctor social profiles
Digital presenceFamily Doctor financial estimates
Financial estimateRevenue estimate
Valuation estimate
Family Doctor leadership team
Management profileNumber of profiles
Profiles13 records
Family Doctor subsidiaries and ownership
Company hierarchySubsidiaries28 records
Family Doctor funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Family Doctor M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Family Doctor
What does Family Doctor do?
Family Doctor operates a network of 18 multidisciplinary medical centers across Moscow, providing outpatient consultations across 60+ medical specialties, advanced diagnostics (MRI, CT, ultrasound, X-ray, mammography, endoscopy, laboratory), inpatient and outpatient surgical procedures at a 76-bed Hospital Center, bariatric surgery, ophthalmology with ZEISS laser equipment, and 24/7 emergency and home-visit services. The network sells annual subscription-based health programs for individuals and families, one-time fee-for-service visits and procedures, and corporate health contracts for employee coverage.
Is Family Doctor a public or private company?
Family Doctor is a private company. It is classified as unknown and is currently operating.
When was Family Doctor founded?
Family Doctor was founded in 2001. It employs 101 to 250 people.
Where is Family Doctor based?
Family Doctor is headquartered in Moscow, Russia, in the Europe region.
How does Family Doctor make money?
Seven revenue lines are on record. Outpatient consultations and procedures are the primary driver. The others are annual service contracts, surgical and hospital services, diagnostic services, corporate health programs, IV therapy and wellness and emergency and home visit services.
Who are Family Doctor's main competitors?
MedCenterService (Медцентрсервис) is listed as a regional player. Direct peers are K+31 Clinic, Medsi (Медси), Mother and Child (Мать и дитя), Klinika Semeynaya (Семейная клиника), SM-Clinic (СМ-Клиника), European Medical Center (EMC) and Meditsina (Клинический госпиталь на Яузе / сеть Медицина). Invitro (Инвитро) is listed as a broad incumbent. Helix Laboratory (Хеликс) is listed as an emerging player.
Does Family Doctor have an API?
No public API is recorded for Family Doctor.
What industry is Family Doctor in?
Family Doctor's product category is Multi-Specialty Medical Clinics. Its primary akta.pro industry code is HLAFAAAL, Hospital-Owned Physician Networks & Medical Groups, with a secondary code of HLAFAHAJ, Ophthalmic Specialty Hospitals. Its NAICS code is 62111 and its SIC code is 8011.