深圳市飞鹤航空服务有限公司

What 深圳市飞鹤航空服务有限公司 does

Shenzhen Feihe Aviation Service Co., Ltd. (深圳市飞鹤航空服务有限公司) is a privately held Chinese B2B corporate travel management company founded in 2004 and headquartered in Shenzhen. Operating under the brand 飞鹤商旅 (Feihe Business Travel), the company runs a self-developed travel management SaaS platform that integrates big data, cloud computing, and AI to deliver end-to-end corporate travel booking (flights, hotels, train, ground transport) with workflow integration into enterprise OA, expense control, financial, and HR systems. Platform supply-side coverage includes 15+ airline NDC interfaces, 40 airline official website interfaces, roughly 2 million global hotels (with 5,000 self-signed properties and direct connections with 20 hotel groups), 30+ ride-hailing platforms, and integrations with major OTAs such as Meituan, eLong, Fliggy, and Expedia.

The company's customer base is concentrated in large Chinese enterprises, including SOEs, listed companies, government agencies, and large private groups. Disclosed scale metrics include 300+ listed company clients cumulatively served, 30+ China Fortune 500 customers, and 10+ World Fortune 500 customers. Case-study customers span FMCG, central enterprise groups, new-energy manufacturing, intelligent manufacturing, and equipment manufacturing, with at least one overseas-exposed manufacturer where cross-border travel is the dominant use case. The company operates dual R&D centers (Shenzhen and Changsha) and branch offices in Shanghai, Guangzhou, Chongqing, and Xiamen, with 100+ customer service staff providing 7×24 support. Channel relationships include longstanding core partnerships with China Southern, China Eastern, Air China (China International), Hainan, Shenzhen, Sichuan, Juneyao, Xiamen, Shandong, Hong Kong, Chengdu, Loong, Cathay Pacific, Turkish Airlines, ANA, Qatar Airways, Saudia, and others.

Revenue is generated primarily through transaction fees on booked travel products (flights, hotels, train, car services) under customized multi-year contracts for large enterprises, with a separate subscription/recurring SaaS revenue stream from lightweight TMC services for SME customers. Reported revenue milestones: 10亿+ CNY in 2018, 20亿+ CNY in 2024. In 2025 the company launched Hexin AI (鹤芯AI), an AI agent for autonomous business travel task management and voice-driven booking.

Name

深圳市飞鹤航空服务有限公司

Legal name

深圳市飞鹤航空服务有限公司

Website

https://feihe168.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Shenzhen Feihe Aviation Service is a B2B corporate travel management company operating the self-developed Feihe Business Travel SaaS platform. It serves 300+ listed Chinese enterprises, including 30+ China Fortune 500 firms, with integrated flight, hotel, train, and ground transport booking. Revenue exceeded 2 billion CNY in 2024.

Ownership category

akta.pro rank

Product category

Corporate Travel Management Software

NAICS

Travel Agencies (56151), Other Travel Arrangement and Reservation Services (56159)

akta.pro primary industry

Full-Service Corporate TMCs (End-to-End Managed Travel) (THAKACAA)

akta.pro secondary industries

Full-Service Corporate Travel Management Companies (Global/Regional TMCs) (THACAAAA), Managed Corporate Travel Programs (End-to-End TMC Services) (THAKAMAA)

Keywords

• Corporate travel management
• Business travel platform
• TMC services
• Enterprise travel SaaS
• Travel expense management

Headquarters

HQ city

深圳

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. 企业差旅服务: 为企业客户提供机票、酒店、火车、用车等差旅产品的一站式预订服务，通过聚合优势资源获取差价和服务费用
2. 系统服务费: 为中小企业客户提供轻量化差旅管理SaaS服务，收取系统使用或服务费用

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Shenzhen Feihe Aviation Services Co., Ltd. operates the Feihe Business Travel (飞鹤商旅) platform as a comprehensive one-stop corporate travel management company (TMC). It provides B2B enterprises with integrated booking for flights, hotels, trains, and car rentals, combined with end-to-end digital workflow management covering travel application, approval, booking, reimbursement, and accounting. The company serves central enterprises, state-owned enterprises, listed companies, and government departments primarily across China, with a self-developed SaaS travel management system augmented by a 24/7 customer service team and direct integrations with airline NDC interfaces, hotel groups, OTAs, ride-hailing platforms, and enterprise OA/HR/finance systems.

Product overview

深圳市飞鹤航空服务有限公司 operates the 飞鹤商旅 platform as a comprehensive one-stop corporate travel management platform (TMC). The platform consists of the core 飞鹤商旅 system with integrated mobile APP and PC management interfaces, supporting four main product lines: airline booking (with connections to 15+ NDC interfaces and 40 airline website interfaces), hotel booking (aggregating nearly 2 million hotels from 20 directly connected hotel groups and 30+ OTAs), train ticket booking (with 12306 integration), and car rental/ride-hailing services (aggregating 30+ platforms). Additional modules include BI data analytics for travel insights and the 2025-launched Hexin AI autonomous agent. The company positions itself as providing standardized, personalized, and customized travel services through technology-driven integration of travel management and expense control.

Differentiator

Problem solved

Functional benefit

Products and services

• Feihe Business Travel (飞鹤商旅) Corporate Travel Management Platform Self-developed corporate travel management SaaS platform providing one-stop integrated booking for flights, hotels, trains, and car rentals, combined with approval workflows, expense control integration, and BI data analytics. Targets large and mid-market enterprises in China with multi-year customized contracts.
• Feihe Business Travel Lightweight SaaS for SMEs Lightweight version of the Feihe Business Travel SaaS platform targeted at small and medium-sized enterprise customers, providing standardized travel product booking, approval workflows, and cost-controllable business travel management with mobile self-service booking capabilities.
• Hexin AI (鹤芯AI) AI Travel Agent AI intelligent agent launched in 2025 for autonomous business travel task management, providing AI voice booking for flight reservations, intelligent online modification/refund, and end-to-end AI-assisted automation of travel application, approval, booking, reimbursement, and accounting processes.

Quantifiable outcome

• 帮助某智能制造企业整体差旅费用比2024年节省约15%

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability5 records

Feature4 records

Partnerships

28 partnerships are on record, tiered core.

• 中国南方航空coreChannel Partner/ Reseller/ Distributor与南方航空建立深度合作关系，作为其重要渠道服务商和商旅合作伙伴，多次获得南方航空颁发的卓越贡献奖、荣耀合作奖、优选服务商等荣誉
• 中国东方航空coreChannel Partner/ Reseller/ Distributor与东方航空建立战略合作关系，作为其指定合作商旅管理服务商和最佳渠道服务商，在企业差旅服务领域深度合作
• 中国国际航空coreChannel Partner/ Reseller/ Distributor与国航建立商旅合作伙伴关系，2025年获得中国国航最佳商旅合作伙伴称号
• 海南航空coreChannel Partner/ Reseller/ Distributor与海南航空保持长期合作关系，2024年获最佳商旅服务商，2025年获最佳贡献奖
• 深圳航空coreChannel Partner/ Reseller/ Distributor与深圳航空建立合作关系，2020年获最佳合作伙伴，2022年获最佳合作伙伴
• 四川航空coreChannel Partner/ Reseller/ Distributor与四川航空建立合作关系，2024年获卓越合作伙伴，2025年获大客户合作金奖
• 吉祥航空coreChannel Partner/ Reseller/ Distributor与吉祥航空建立合作关系，2021年获最佳商旅服务商，2025年获最佳商旅服务商
• 厦门航空coreChannel Partner/ Reseller/ Distributor与厦门航空建立合作关系，2025年获优秀代理商
• 成都航空coreChannel Partner/ Reseller/ Distributor与成都航空建立合作关系，2023年获年度优秀奖
• 长龙航空coreChannel Partner/ Reseller/ Distributor与长龙航空建立合作关系，2025年获优秀合作伙伴和精诚合作奖
• 山东航空coreChannel Partner/ Reseller/ Distributor与山东航空建立合作关系，2020年获最佳代理商
• 中华航空coreChannel Partner/ Reseller/ Distributor与中华航空建立合作关系，2022年获优秀合作伙伴，2023年获绩优业者
• 香港航空coreChannel Partner/ Reseller/ Distributor与香港航空建立合作关系，2023年获最佳商旅伙伴
• 卡塔尔航空coreChannel Partner/ Reseller/ Distributor与卡塔尔航空建立合作关系，2023-2024年度、2024-2025年度连续获得杰出贡献奖
• 土耳其航空coreChannel Partner/ Reseller/ Distributor与土耳其航空建立合作关系，2023-2024年度获优秀合作伙伴
• 全日空航空coreChannel Partner/ Reseller/ Distributor与全日空航空建立合作关系，2025年获杰出贡献奖
• 哥伦比亚航空coreChannel Partner/ Reseller/ Distributor与哥伦比亚航空建立合作关系，2025年获最佳合作伙伴
• 国泰航空coreChannel Partner/ Reseller/ Distributor与国泰航空建立合作关系，2026年成为大湾区差旅管理服务指定合作商
• 长荣航空coreChannel Partner/ Reseller/ Distributor与长荣航空建立合作关系，2025年获优秀代理商
• 美团coreTechnology or Integration接入美团酒店平台资源，丰富酒店产品供应，2025年获美团优质合作伙伴
• 飞猪coreTechnology or Integration接入飞猪酒店平台资源，丰富酒店产品供应
• 艺龙coreTechnology or Integration接入艺龙酒店平台资源，丰富酒店产品供应
• ExpediacoreTechnology or Integration接入Expedia国际酒店平台资源，支持全球酒店预订
• 高德coreTechnology or Integration接入高德用车平台资源，支持企业用车预订服务
• 曹操出行coreTechnology or Integration接入曹操出行平台资源，支持专车、包车、接送机等企业用车场景
• 神州专车coreTechnology or Integration接入神州专车平台资源，满足企业商务出行需求
• 首汽约车coreTechnology or Integration接入首汽约车平台资源，丰富企业用车服务选择
• 20家酒店集团coreChannel Partner/ Reseller/ Distributor与20家酒店集团建立直连对接，实现协议酒店托管服务

Scale indicators17 records

Recent moves16 records

Expansion highlights6 records

Emerging players

• Navan (formerly TripActions): Tech-forward corporate travel and expense management platform with strong AI integration. Represents the AI-native disruptor model that could challenge traditional TMCs like Feihe for next-gen enterprise clients globally.
• TravelPerk: European-headquartered corporate travel platform with strong tech focus and growing Asia presence. Competes with Feihe for tech-forward enterprise clients, particularly mid-market international accounts seeking modern travel platforms.

Direct peers

• 同程商旅 (Tongcheng Business Travel): Business travel division of Tongcheng Travel Holdings, a major Chinese OTA and TMC. Competes directly with Feihe in the Chinese corporate travel market with integrated flight/hotel/train booking and expense workflows.
• 滴滴企业版 (Didi Enterprise): Corporate version of Didi Chuxing focused on enterprise ground transportation and car rental. Competes with Feihe's ride-hailing/transport module for corporate travel budgets, particularly in major Chinese cities.
• 携程商旅 (Trip.com Business Travel): Business travel arm of Trip.com Group, the largest Chinese TMC. Directly competes with Feihe across Chinese enterprise clients for corporate travel management, with overlapping SaaS platform and multi-product (flight/hotel/train) offerings.
• 春秋商旅 (Spring Business Travel): Corporate travel arm of Spring Group/Spring Airlines, one of China's major private carriers. Directly competes with Feihe on airline-led corporate travel offerings for Chinese SMEs and enterprise clients.

Broad incumbents

• Egencia: Corporate travel arm of Expedia Group offering technology-driven business travel solutions globally. Competes with Feihe in tech-enabled corporate travel, particularly for international segments and clients needing global hotel/flight content.
• American Express Global Business Travel (Amex GBT): Largest global TMC operating across 140+ countries. Serves multinational clients with end-to-end corporate travel and competes with Feihe for Chinese enterprises with significant outbound travel needs.
• CWT (Carlson Wagonlit Travel): Global corporate travel management company serving large multinational enterprises. Competes with Feihe for Chinese multinational clients with international travel needs and offers overlapping global account management capabilities.
• BCD Travel: Global corporate travel management company with operations across 100+ countries. Competes with Feihe for large enterprise clients, especially multinational accounts with significant China operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/%E6%B7%B1%E5%9C%B3%E5%B8%82%E9%A3%9E%E9%B9%A4%E8%88%AA%E7%A9%BA%E6%9C%8D%E5%8A%A1%E6%9C%89%E9%99%90%E5%85%AC%E5%8F%B8

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 深圳市飞鹤航空服务有限公司