Fenham Hall Medical Group

What Fenham Hall Medical Group does

Fenham Hall Medical Group is an NHS-contracted general practitioner (GP) practice based at Fenham Hall Drive, Newcastle upon Tyne, serving registered patients in the NE2, NE4, and NE5 postcode areas of North East England. The practice operates 8:00 am to 6:30 pm, Monday through Saturday, delivering standard NHS primary care services including face-to-face and online consultations, repeat prescriptions, sick/fit notes, test results, cervical screening, and pregnancy care. It operates a Total Triage model where all patient requests are reviewed by GPs based on clinical urgency, with same-day telephone triage reserved for vulnerable patients (frail, elderly, palliative) and a 48-hour response standard for non-urgent requests.

The practice's digital infrastructure is built on third-party, NHS-aligned platforms rather than proprietary technology. Patients access the practice via the eConsult online consultation system (WebGP), available 8am-6:30pm, and through the NHS App for prescriptions and service access. The practice website provides health information, news updates, FAQs, and links to NHS Health A-Z. The technology stack is conventional NHS primary care tooling: vendor-provided eConsult, NHS App, and a WordPress-based website. There is no evidence of proprietary software development, API exposure, or custom integrations beyond standard NHS digital channels.

Commercially, the practice is funded through NHS England's primary care contracting framework (likely GMS, PMS, or APMS contract), with revenue derived from capitation payments per registered patient, Quality and Outcomes Framework (QOF) achievement, enhanced services, and reimbursement via the Local Community Primary Care Network. Services are free at the point of use to patients; the practice has no private pricing, no disclosed revenue, and no external shareholders. With 8 employees, the practice is a small, independent GP partnership operating within the structural and economic framework of the UK National Health Service.

Name

Fenham Hall Medical Group

Legal name

Fenham Hall Medical Group

Website

https://fenhamhallmedicalgroup.nhs.uk

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Fenham Hall Medical Group is an NHS-contracted GP practice in Newcastle upon Tyne serving registered patients in the NE2, NE4, and NE5 postcode areas with face-to-face consultations, eConsult online triage, prescriptions, and standard NHS primary care services.

Ownership category

akta.pro rank

Product category

Primary Healthcare / NHS General Practice

NAICS

Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Primary healthcare services
• General practitioner practice
• NHS GP appointments
• Online medical consultation
• Repeat prescription services

Headquarters

HQ city

Newcastle upon Tyne

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels2 records

Marketing channels2 records

Core offering

Fenham Hall Medical Group is an NHS general practitioner practice that delivers primary healthcare to residents of the NE2, NE4, and NE5 postcode areas of Newcastle upon Tyne. Its core offering combines in-person GP appointments, telephone triage, and digital access channels (eConsult online consultations, NHS App repeat prescriptions and results, sick/fit notes, test results, and new patient registration) under a total-triage clinical urgency framework, with services free at the point of use under the NHS.

Product overview

Fenham Hall Medical Group is an NHS GP practice offering a unified primary care service portfolio. The core offering combines in-person appointments with digital services including eConsult (online consultation system), Total Triage (clinical urgency-based request review), NHS App integration, prescription management, test results access, and sick/fit notes. These services work together to provide comprehensive NHS healthcare to patients in NE2, NE4, and NE5 postcode areas, with online systems available 8am-6:30pm and same-day telephone triage for vulnerable patients.

Differentiator

Problem solved

Functional benefit

Products and services

• eConsult Online Consultation Service Online consultation request system enabling patients to submit health concerns between 8am–6:30pm and receive self-help advice for common conditions plus GP review based on clinical urgency, with non-urgent requests responded to within 48 hours. Designed for registered patients of the practice in NE2, NE4, and NE5 postcodes.
• Total Triage Service Triage system in which all patient requests are submitted online and reviewed by a GP based on clinical urgency, with vulnerable patients (frail, unwell, elderly, palliative) accommodated via same-day telephone triage. Available to patients registered with the practice.
• GP Appointments NHS primary care appointments including face-to-face consultations, online consultations, and appointment management for patients in the NE2, NE4, and NE5 catchment areas.
• Repeat Prescription Service Repeat prescription ordering accessible through the NHS App, online, and in person, for registered patients of the practice.
• Sick (Fit) Notes Medical certification (fit notes) for patients who have been off work for more than 7 days, provided as a core NHS primary care service.
• Test Results Service Service for patients to access and understand their test results through the practice.
• New Patient Registration Registration service for new patients, welcoming everyone regardless of race, religion, nationality, age, ability, sexual orientation, or gender identity.
• Cervical Screening NHS cervical screening service offered to eligible registered patients as part of primary care provision.
• Pregnancy Care Pregnancy-related primary care support and advice provided as part of NHS general practice services.
• NHS App Integration Secure access to NHS services through the NHS App, downloadable via Google Play or App Store, or accessible via web browser, enabling patients to interact with the practice digitally.

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Operose Health (formerly The Practice Group): Major operator of NHS GP practices in England. Comparable as a multi-site NHS primary care provider operating under the same GMS/PMS contract framework.
• AT Medics: NHS GP practice operator managing multiple London-based practices. Comparable as an NHS primary care contractor leveraging digital tools and total triage models.
• Modality Partnership: Large NHS GP super-partnership operating multiple GP practices across England. Comparable as a fellow NHS GP contractor delivering primary care services to defined patient populations.
• Virgin Care (HCRG Care Group): Private provider of NHS community and primary care services. Comparable as an outsourced NHS primary care service operator with broader service portfolio.

Emerging players

• Push Doctor: UK-based digital GP consultation platform offering NHS and private appointments. Comparable as a virtual-first UK primary care provider serving NHS patients.
• Babylon Health (now eMed): Former UK digital health provider offering NHS GP at Hand service. Comparable as a digital-first primary care model serving NHS patients, though operating at much larger scale.
• Livio (formerly MyHealthcare Federation): UK digital GP service provider offering NHS and private video consultations. Comparable as a UK primary care digital platform competing for NHS digital-first contracts.

Others

• eConsult Health (formerly WebGP): Provider of the eConsult online consultation platform used by Fenham Hall Medical Group. Comparable as the technology enabler for digital triage in UK NHS GP practices.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/fenham-hall-medical-group

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fenham Hall Medical Group