Fenix - Humanitarian Legal Aid

What Fenix - Humanitarian Legal Aid does

Fenix - Humanitarian Legal Aid is a non-profit humanitarian legal aid organization founded in 2018, operating from offices in Mytilene (Lesvos) and Athens, Greece. It is structured as a Greek AMKE (civil non-profit) with a parallel US 501(c)(3) entity (Fenix, LTD, EIN 83-2692991), and is EN ISO 9001:2015 certified by TÜV AUSTRIA. The organization provides holistic, trauma-informed, and strength-based legal aid to asylum seekers and refugees in Greece, with particular specialization in highly vulnerable populations: SOGIESC asylum seekers, victims of torture and severe violence, individuals with medical or mental health challenges, and survivors of modern slavery and trafficking.

Fenix's service model integrates six interconnected service lines: Strategic Representation (legal advocacy at national and international levels), Legal Empowerment (rights education and interview preparation), LGBTQ+ Holistic Support (specialized SOGIESC services), Holistic Case Management (multi-disciplinary care planning combining legal, protection, and mental health professionals), Advocacy (policy engagement and evidence publication), and Capacity Bridging (training of other stakeholders). Since 2018 it has assisted over 5,000 asylum seekers from 31 countries, working alongside a coalition of Greek and international NGOs including the Greek Council for Refugees, Refugee Support Aegean, Legal Centre Lesvos, and HIAS Greece.

The organization is funded through donations and institutional grants, with no disclosed revenue figures. Governance is split between a Greek Board of Directors (including Co-Founder & Co-Director Amanda Munoz de Toro) and a US Board of Trustees (President Sangeetha Iengar, Treasurer Matthew Shroyer, Vice-President Andrew Tripp), with day-to-day operations led by Country Director Maaike Vledder. Fenix does not use pricing; all services are provided free of charge to beneficiaries.

Name

Fenix - Humanitarian Legal Aid

Legal name

Fenix Humanitarian Legal Aid AMKE

Website

https://fenixaid.org

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Fenix is a humanitarian legal aid non-profit founded in 2018, providing holistic, trauma-informed legal representation, mental health, and protection services to asylum seekers and refugees in Greece (Lesvos and Athens), with specializations in SOGIESC, torture, and trafficking cases.

Ownership category

akta.pro rank

Product category

Humanitarian Legal Aid

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Legal Services (8111)

akta.pro primary industry

Migrant & Refugee Legal Aid and Documentation Services (BPADAHAE)

akta.pro secondary industries

Asylum & Refugee Status Determination (RSD) Support (BPADAHAB), Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF), Refugee & Immigrant Support Services (BPAGAEAI), Immigrant & Refugee Rights Advocacy (BPAGAFAG), Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH)

Keywords

• Humanitarian legal aid
• Refugee legal representation
• Asylum legal services
• Human rights advocacy
• Trauma-informed support

Headquarters

HQ city

Mytilini

HQ country

Greece

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Distribution channels1 record

Marketing channels4 records

Core offering

Fenix delivers holistic, trauma-informed legal aid to refugees and asylum seekers in Greece, integrating legal representation, mental health support, protection coordination, and advocacy under a single multidisciplinary case management model. The organization also runs stakeholder capacity-bridging training and publishes human rights reporting. All services are provided free of charge to clients on Lesvos island and the Greek mainland, with a particular specialization in SOGIESC asylum claims and vulnerable populations such as torture survivors and trafficking survivors.

Product overview

Fenix - Humanitarian Legal Aid is a single, unified holistic legal aid service providing interconnected support to refugees and asylum seekers in Greece. The organization operates from a trauma-informed, person-centered philosophy, combining six integrated service areas: Strategic Representation (legal advocacy at national/international levels), Legal Empowerment (rights education and tools), LGBTQ+ Holistic Support (specialized services for SOGIESC clients), Holistic Case Management (multi-disciplinary care planning), Advocacy (systemic change work), and Capacity Bridging (stakeholder training). Since 2018, the organization has assisted over 5,000 refugees and asylum seekers from 31 countries, prioritizing people facing additional barriers including victims of torture, those with medical/mental health challenges, survivors of trafficking, and those persecuted based on SOGIESC.

Differentiator

Problem solved

Functional benefit

Products and services

• Strategic Representation Legal representation for vulnerable asylum seekers throughout their asylum process, including advocacy before national and international courts and bodies.
• Legal Empowerment
• LGBTQ+ Holistic Support
• Holistic Case Management
• Advocacy
• Capacity Bridging

Quantifiable outcome

• Over 5000 refugees and asylum seekers assisted since 2018 from 31 different countries

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

18 partnerships are on record, tiered core and minor.

• Network for Social Support of Refugees and MigrantscoreOthersCo-signatory organization in joint advocacy statements and legal cases supporting asylum seekers and shipwreck survivors in Greece
• Greek League for Human Rights (ΕλΕΔΑ)coreOthersCo-signatory in joint civil society statements and legal advocacy work
• Greek Council for Refugees (GCR)coreOthersPartner in legal cases, advocacy statements, and joint work supporting asylum seekers
• Refugee Support Aegean (RSA)coreOthersCollaborating organization in legal advocacy and support for refugees in the Aegean region
• Legal Centre LesvoscoreOthersPartner in legal support, advocacy work, and joint statements on Lesvos
• Initiative of Lawyers and Jurists for the shipwreck of PyloscoreOthersCoalition partner in legal representation for Pylos shipwreck survivors and victims
• I Have RightsminorOthersPartner organization providing services on Samos, co-signatory on cash assistance statements
• Mobile Info TeamminorOthersPartner in information provision and support services for migrants and asylum seekers
• Equal Legal Aid (ELA)minorOthersPartner in legal aid provision and advocacy work
• HIAS GreeceminorOthersPartner organization supporting refugees and asylum seekers
• INTERSOS HELLASminorOthersHumanitarian partner in joint advocacy statements
• Avocats Sans Frontières FranceminorOthersLegal aid partner in joint statements
• Human Rights Legal ProjectminorOthersPartner in legal support and human rights work
• Collective AidminorOthersAid organization partner in joint advocacy
• Boat Refugee FoundationminorOthersPartner supporting refugees arriving by sea
• Greek Forum of RefugeesminorOthersPartner in advocacy and support for refugees
• Vastria CCAC Co-signatory OrganizationsminorOthers25+ organizations including Aegean Migrant Solidarity, Legal Centre Lesvos, Equal Legal Aid, Samos Volunteers, and others calling for halt of Vastria CCAC construction
• Migration Ministry Bill Co-signatory OrganizationsminorOthers56+ Greek civil society organizations jointly opposing Migration Ministry bill provisions

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Equal Legal Aid (ELA): Athens-based legal aid NGO serving refugees and asylum seekers in Greece. Directly comparable legal services and target population; named Fenix partner.
• HIAS Greece: International Jewish refugee organization providing legal, protection, and integration services to asylum seekers in Greece. Directly comparable legal-aid and protection offering; listed Fenix partner.
• Mobile Info Team: Athens-based team providing up-to-date legal information and support to refugees and migrants in Greece. Directly comparable information-provision and rights-empowerment mission; named Fenix partner.
• Legal Centre Lesvos: Lesvos-based legal aid organization providing services to refugees and migrants arriving on the island. Overlaps with Fenix's primary Lesvos operations, legal representation mandate, and Greek asylum casework.
• Greek Council for Refugees (GCR): Long-established Greek NGO providing free legal aid and representation to asylum seekers and refugees in Greece. Directly comparable to Fenix in core legal aid mission and Greek operating geography, and a named co-litigation partner.
• Refugee Support Aegean (RSA): Greek and Aegean-focused legal and protection NGO supporting asylum seekers on the Eastern Aegean islands and mainland. Comparable to Fenix in legal aid focus, geographic footprint (Lesvos), and advocacy posture; a named Fenix partner.

Broad incumbents

• INTERSOS Hellas: Italian-founded humanitarian organization with Greek operations delivering protection and humanitarian assistance to migrants. Broader-than-Fenix scope but overlapping asylum-seeker protection and advocacy mandate; co-signatory partner.
• Avocats Sans Frontières: International legal aid NGO operating across multiple jurisdictions on migration and human rights. Comparable legal-aid methodology and asylum-rights focus; a co-signatory partner of Fenix in joint statements.

Emerging players

• I Have Rights: Smaller refugee-support NGO operating on Samos providing case management and advocacy. Adjacent geographic and service overlap with Fenix; named Fenix partner.
• Boat Refugee Foundation: Niche Aegean-focused NGO supporting sea arrivals and post-arrival aid on the Greek islands. Adjacent in mission (supporting boat arrivals) and geography; listed Fenix partner.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/FenixAid
• LinkedInlinkedin.com/company/fenix-humanitarian-legal-aid
• Instagraminstagram.com/fenixaid

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fenix - Humanitarian Legal Aid