Frauennotruf

What Frauennotruf does

Hilfe für Frauen in Not e.V., operating under the public-facing brands Frauennotruf Flensburg and Frauenhaus Flensburg, is a registered nonprofit association (eingetragener Verein) founded on 25 November 1985 in Flensburg, Schleswig-Holstein, Germany. It delivers free, confidential counseling, crisis intervention, and shelter services to women and girls (FLINTA*) aged 16 and older who have experienced domestic or sexualized violence, alongside support for their relatives and coordination with regional institutions. The core operational assets are a 12-room women's shelter (Frauenhaus) providing 24/7 accommodation and a specialized counseling center (Frauennotruf) at Nikolaikirchhof 5, Flensburg, with approximately six staff plus a four-member volunteer board. A supplementary online counseling channel, 'text us!', runs on AYGOnet GmbH's encrypted messaging platform, enabling anonymous access without email or personal data, with an emergency exit feature. The organization also hosts the KIK Netzwerk Schleswig-Holstein, a state-level cooperation and intervention network against domestic violence linking justice, police, healthcare, social services, and schools.

The business model is a nonprofit funding stack rather than a commercial revenue model. Services are provided free of charge to all clients, with no fee-based tiers. Income is generated through three streams: public subsidies (Öffentliche Zuschüsse) from government sources as foundational support; membership fees with a minimum of €3 per month for voting and supporting members; and individual donations, including a dedicated emergency social fund (Schnelle Hilfe) for survivors in financial distress. The association holds gemeinnützig (charitable) status and can issue tax-deductible donation receipts. Distribution is direct: 24/7 crisis phone line, scheduled in-person counseling at the Flensburg site, secure online chat, and institutional referrals through the KIK network. Marketing and outreach rely on community presence, public events, the 16-day activism campaign, and the 40th anniversary celebration program in November 2025 rather than paid advertising.

The technology footprint is deliberately minimal and privacy-centric. The organization does not operate a mobile app and has no API, SDK, or MCP integration. Its single material technology dependency is AYGOnet GmbH's online counseling software, with a GDPR-compliant data processing agreement (AVV, Art. 28) and data stored on servers in Germany. Data protection is overseen via the Landesverband Frauenberatung (LFSH) e.V. umbrella organization, which provides the data protection officer. There are no patents, trademarks, or AI/ML capabilities disclosed; the platform's value lies in anonymity, encryption, and an emergency exit function rather than intelligent automation.

Name

Frauennotruf

Legal name

Hilfe für Frauen in Not e.V.

Website

https://fin-flensburg.de

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

1–10 employees

Short description

Frauennotruf Flensburg is a German nonprofit association (est. 1985) providing free, confidential shelter, counseling, and crisis support for women and girls (FLINTA*, 16+) experiencing domestic or sexual violence in the Flensburg/Schleswig-Holstein region, supplemented by secure online counseling and the KIK institutional coordination network.

Ownership category

akta.pro rank

Product category

Domestic Violence Support Services

NAICS

Community Housing Services (62422), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Women's shelter services
• Domestic violence counseling
• Crisis intervention hotline
• Online trauma counseling
• Sexual violence support

Headquarters

HQ city

Flensburg

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Public Funding (Öffentliche Zuschüsse): Base funding from government sources providing foundational support for operations
2. Membership Fees: Members pay monthly dues (minimum 3 EUR/month) as either voting members or supporting members
3. Donations: Individual donations supporting the organization and its programs, including a social emergency fund for direct assistance to survivors

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Hilfe für Frauen in Not e.V. (operating as Frauennotruf Flensburg) provides free, confidential crisis intervention, shelter accommodation, and specialized counseling for women and girls (FLINTA*, aged 16+) who have experienced domestic or sexualized violence. Its core offerings are the 24/7 Frauenhaus women's shelter with 12 rooms for women and children, the Frauennotruf telephone and in-person counseling center, the secure "text us!" online counseling platform, the KIK-Netzwerk institutional coordination network, and group programs alongside an emergency social relief fund.

Product overview

Frauennotruf Flensburg operates as a two-part social service organization under the association 'Hilfe für Frauen in Not e.V.'. Its core offerings are the autonomous Frauenhaus (women's shelter) providing 24/7 accommodation for battered women and their children, and the Frauennotruf specialized counseling center for women* and girls* aged 16+ experiencing sexualized or domestic violence. The Frauennotruf is supplemented by the secure online counseling tool 'text us!' powered by AYGOnet, the KIK-Netzwerk coordination network for institutional cooperation against domestic violence, regular group offerings (creative room, theater project, women's breakfast, open groups), Angehörigenberatung for relatives and friends of survivors, a Partnerschaftsgewalt-Awareness program, a Schnelle Hilfe emergency social fund for financial crisis relief, and a membership/donation program. All core services — shelter, hotline counseling, and online counseling — are free, confidential, and available to FLINTA* persons regardless of nationality, religion, or identity.

Differentiator

Problem solved

Functional benefit

Products and services

• Frauenhaus (Women's Shelter) Autonomous women's shelter providing 24/7 protection and accommodation for women and their children fleeing domestic violence. The shelter has 12 rooms including offices, a living room, 2 children's rooms, 8 bedrooms, a communal kitchen, 2 bathrooms, and utility rooms. Residents pay no rent but contribute to a shared food budget.
• Frauennotruf (Women's Crisis Counseling Center)

Quantifiable outcome

• Confidential, free counseling available daily 10:00-12:00 and Tue/Thu 14:00-16:00, with callback service outside hours

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Partnerships

Eight partnerships are on record, tiered core and minor.

• AYGOnet GmbHcoreTechnology or IntegrationTechnology partner providing the secure online counseling platform (text us!) enabling anonymous, encrypted messaging between counselors and survivors. Data stored on AYGOnet servers in Germany under strict data protection. Contractual data processing agreement (AVV) ensures GDPR compliance.
• KIK Netzwerk Schleswig-HolsteincoreStrategic or Co-development PartnerCooperation and Intervention Network against domestic violence in Schleswig-Holstein. Coordinates work between justice, police, general social services, women's shelters, men's counseling, child and youth services, migration services, healthcare, and other institutions. Led by regional coordinators with state-level coordination through the Ministry of Justice.
• Museumsberg FlensburgminorOthersHosting the exhibition 'UNTERSCHÄTZT! STARKE FRAUEN DER KÜNSTLERKOLONIE EKENSUND' (Sep 2025-Mar 2026) and the matinee concert by Duo Lyrique as part of the 40th anniversary celebrations.
• Robbe & Berking MuseumminorOthersHosting the art exhibition 'FRAUEN. LEISE. LAUT. KRAFTVOLL' (Nov 1-15, 2025) featuring artists from Flensburg and Schleswig-Holstein, and the reading by Christina Clemm on November 12, 2025.
• Theaterwerkstatt Pilkentafel gGmbHminorOthersHosting the dance performance 'ID: YOUR GIRLFRIENDS' (Nov 6-8, 2025) and the theater piece 'DER URSPRUNG DER WELT' (Nov 20-22, 2025) as part of the 40th anniversary program.
• Stadtbibliothek FlensburgminorOthersHosting a book display on violence against women (Orange Day, Nov 20-27, 2025) and a reading by Rebekka Endler on November 27, 2025.
• Europa-Universität Flensburg (EUF)minorOthersStudents from the university created artwork for exhibition at Flensburg City Hall (Nov 19-29, 2025) as part of the 40th anniversary celebrations, developed through the seminar 'Schnittstellen' (course leadership: Werner Fütterer).
• Landesverband Frauenberatung (LFSH) e.V.coreOthersState-level umbrella organization for women's counseling centers in Schleswig-Holstein. Provides data protection officer services for the organization.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Caritas Deutschland: Catholic welfare association providing a broad portfolio of social services including women's shelters and violence-support programs. Comparable through shelter operations and public funding mix, though within a much larger diversified organization.
• Bundesverband Frauenberatungsstellen und Frauennotrufe (bff): Federal umbrella association for women's counseling centers and women's crisis hotlines in Germany. Comparable through shared service model, advocacy role, and member-organization structure; represents a federation of peers like Flensburg's Frauennotruf.
• Diakonie Deutschland: Protestant welfare federation running a network of women's shelters (Frauenhaus) and counseling services across Germany. Operates the same shelter-plus-counseling service model at scale that Frauennotruf Flensburg delivers locally.
• AWO (Arbeiterwohlfahrt): Large German welfare organization operating numerous women's shelters, counseling centers, and crisis services nationwide. Direct overlap on women's shelter operations, but at much greater scale and as part of a broader social services portfolio.

Direct peers

• Wildwasser Berlin: Specialized counseling and advocacy organization for women and girls affected by sexualized violence. Closely comparable mission and service mix (counseling, crisis intervention, anonymous access) to the Frauennotruf counseling center.
• Frauenhaus Berlin: Autonomous women's shelter in Berlin providing 24/7 crisis accommodation and counseling for women and children fleeing domestic violence. Operates the same Frauenhaus + Frauennotruf dual model as Flensburg, serving as a direct urban-comparable peer.

Others

• Landesverband Frauenberatung Schleswig-Holstein (LFSH) e.V. State-level umbrella association for women's counseling centers in Schleswig-Holstein. Frauennotruf Flensburg is a member and LFSH provides its data protection officer, making this the closest governance/ecosystem peer in the same regional network.
• AYGOnet GmbH: Technology partner providing the secure, encrypted online counseling platform ('text us!') used by Frauennotruf. Adjacent enabler rather than a competitor — the platform is what allows Frauennotruf to deliver anonymous online counseling in a privacy-compliant way.

Regional players

• ZARA Zivilcourage und Anti-Rassismus-Arbeit: Austrian civil courage and anti-racism hotline offering confidential counseling and reporting. Comparable through anonymous, multi-channel (phone, online) crisis support infrastructure, though focused on a different geography and a partially distinct mission.
• Frauennotruf Hannover: Regional women's crisis hotline and counseling center in Lower Saxony offering telephone counseling, in-person sessions, and online chat for women affected by sexualized and domestic violence. Identical service model to Flensburg's Frauennotruf but in a different German region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/frauennotruf

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Frauennotruf