First Facilities Management Ltd

What First Facilities Management Ltd does

First Facilities Management Ltd is a privately held UK facilities management and building services provider founded in 2012 and headquartered in Milton Keynes. The company operates as a single integrated service platform spanning five modules: facilities management (property maintenance, cleaning, security, energy efficiency, space optimisation), refurbishments (space planning, interior renovation, furniture installation, technology integration), small works (commercial upgrades and exterior projects), M&E (mechanical and electrical services including HVAC, plumbing, ventilation, electrical design, automation), and commercial furniture supply and installation. The offering is designed to allow clients to handle design, build, and maintenance phases through a single provider.

The company serves both public and private sector clients across the UK, with a notable concentration in the premium automotive dealership vertical (Land Rover, Porsche, BMW, Mercedes-Benz, Sytner Group, LSH Auto, The Car Shop) alongside other customers such as Howdens, Kirkby Diamond, Marshall Group, and The Parks Trust. With only 7 in-house employees, the operating model relies on a small core team for sales, scoping, and project management, with delivery executed through a curated network of trusted subcontractors. The GTM is a direct enterprise field sales motion supported by a website quote request system, phone outreach, and case-study-led content marketing.

Revenue is generated through quote-based multi-year managed services contracts plus project-based professional services for refurbishments, small works, M&E, and furniture. Pricing is bespoke and not publicly disclosed. No revenue figures, no funding history, no M&A activity, no senior leadership disclosures, and no proprietary technology or AI capabilities are present in the available data. The company operates as a profitable, founder-led services firm with ongoing national expansion from its Milton Keynes base.

Name

First Facilities Management Ltd

Legal name

First Facilities Management Ltd

Website

https://firstfm.co.uk

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

First Facilities Management Ltd is a privately held UK facilities management and building services provider based in Milton Keynes, offering integrated FM, refurbishment, M&E, small works, and furniture services to public and private sector clients, with a notable concentration in the premium automotive dealership vertical.

Ownership category

akta.pro rank

Product category

Facilities Management

NAICS

Facilities Support Services (561210)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Grounds, Landscaping & Exterior Services (BPABAAAD)

akta.pro secondary industries

Space & Occupancy Services (Move/Add/Change, Seating, Wayfinding) (IMAIALAF), Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)

Keywords

• Facilities management
• Building maintenance services
• Mechanical and electrical services
• Office refurbishment services
• Commercial furniture supply

Headquarters

HQ city

Milton Keynes

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Facilities Management Services: Comprehensive facilities management outsourcing services including property maintenance, cleaning, security, energy efficiency, and space optimisation. Revenue generated through service contracts with public and private sector clients.
2. Refurbishments: Office refurbishment services including space planning, interior renovation, furniture installation, technology integration, and sustainable solutions. One-time project-based revenue.
3. Small Works Division: Small-scale construction and renovation projects including commercial upgrades and exterior projects. Project-based revenue.
4. M&E Services: Mechanical and electrical solutions including HVAC, plumbing, ventilation, electrical design/installation, automation and control systems. Revenue generated through service contracts and project work.
5. Commercial Furniture: Supply and installation of commercial furniture for offices, restaurants, hotels, healthcare, and education sectors. Product sales revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

First Facilities Management Ltd provides specialist building and facilities management outsourcing services to public and private sector businesses across the UK. The company delivers five integrated service lines: Facilities Management (property maintenance, cleaning, security, energy efficiency, space optimisation), Refurbishments (space planning, interior renovation, furniture and fixtures, technology integration), Small Works Division (small-scale construction and exterior projects), M&E (HVAC, plumbing, ventilation, electrical, automation and control systems), and commercial Furniture supply and installation.

Product overview

First Facilities Management Ltd operates as a single integrated facilities management platform offering five core service modules: Facilities Management (property maintenance, cleaning, security, energy efficiency, space optimisation), Refurbishments (office redesign and renovation), Small Works Division (small-scale construction projects), M&E (mechanical and electrical services), and Furniture (commercial furniture supply and installation). These services are designed to work together as a comprehensive building management solution, enabling customers to handle design, build, and maintenance phases through one provider.

Differentiator

Problem solved

Functional benefit

Products and services

• Facilities Management Comprehensive facilities management services covering property maintenance, cleaning services, security and surveillance, energy efficiency solutions, and space optimisation for businesses across various industries in the UK public and private sectors.
• Refurbishments Office refurbishment services including space planning and design, interior renovation, furniture and fixtures installation, technology integration, and sustainable design solutions for commercial offices in the UK.
• Small Works Division Small-scale construction and renovation projects including commercial upgrades and exterior projects such as deck construction and landscaping for UK commercial properties.
• M&E (Mechanical and Electrical) Mechanical and electrical solutions covering HVAC systems, plumbing, ventilation, electrical design and installation, energy efficiency, and automation and control systems for UK commercial facilities.
• Commercial Furniture Commercial furniture solutions including office furniture, restaurant furniture, hotel furniture, healthcare furniture, and education furniture with customisation options for UK businesses across multiple sectors.

Quantifiable outcome

• Future-proofing facilities for 20+ years (e.g., commercial plant room upgrade project)

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Serco Group: UK-listed public-sector-focused outsourcing group providing facilities management, maintenance and operational services — comparable to FirstFM's public-sector FM work but at significantly larger scale and contract complexity.
• Sodexo: Global integrated FM, food services and workplace experience provider with significant UK presence across corporate, education and public-sector accounts — overlaps with FirstFM on IFM, cleaning and workplace services but operates at much greater scale and breadth.
• Compass Group: Global contract foodservice and support services group with UK FM capabilities — overlaps with FirstFM on facilities support and workplace services as part of a broader portfolio aimed at enterprise and institutional clients.
• Elior UK: UK contract caterer and facilities services provider serving workplaces, education and healthcare — adjacent to FirstFM's workplace and facilities services positioning within UK enterprise and institutional accounts.
• Allied Universal: Global security and facility services provider (combining former G4S UK FM) delivering integrated FM, security and building services to UK commercial and public-sector clients — overlaps with FirstFM's security and FM stack at much broader scale.

Direct peers

• Atalian Servest: UK-focused integrated FM and building services contractor delivering cleaning, maintenance, security and M&E services to commercial portfolios — directly comparable in service mix and UK enterprise/mid-market positioning to FirstFM.
• Mitie Group: UK-listed integrated facilities management provider offering property maintenance, cleaning, security, energy and project services to commercial and public-sector clients — directly comparable to FirstFM's full FM, refurbishment and M&E stack and its UK enterprise customer base.
• Bidvest Noonan: UK and Ireland facilities services provider (cleaning, security, maintenance, M&E) serving commercial, retail and public-sector customers — directly comparable to FirstFM's IFM offering and customer verticals including property and automotive-adjacent accounts.

Others

• CBRE Group: Global commercial real estate services firm whose UK facility management and project management businesses overlap with FirstFM's refurbishment and FM services, though CBRE operates at the top of the enterprise market as an outsourced property manager.
• Cushman & Wakefield: Global real estate services firm with UK facilities management and project & development services — comparable to FirstFM in serving commercial occupiers with integrated FM and workplace services, though at significantly larger scale and broader scope.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/first-facilities-management

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about First Facilities Management Ltd