What First Response Maintenance Solutions does

First Response Maintenance Solutions is a privately held Australian building and painting maintenance contractor established in 2017 and headquartered in Northgate, Brisbane, with additional offices in Sunshine Coast, Gold Coast, and Sydney. The company provides an all-in-one maintenance solution covering painting, electrical, plumbing, roofing, refurbishment, and general building maintenance for small-to-medium commercial properties across South East Queensland and Sydney.

The company targets five primary verticals: schools, hotels and hospitality, strata and body corporate, retirement and aged care, and commercial and retail (shopping centres), with health care and hospitals recently added as a sixth. Service delivery is conducted directly by licensed, insured, and police-checked in-house contractors, supplemented by subcontractors (a public sub-contractor application page is maintained). The company has 12 employees, with directors holding 35 years of combined building construction and maintenance experience and field staff averaging 15 years of experience — credentials used as the central marketing differentiator. Notable client engagements include time-critical tenancy works and a complete Coles-based shopping centre refurbishment for Lascorp Development Group in Gympie QLD, and facility upgrades for school OSHC programmes.

The business operates on a quote-based professional services model with no publicly disclosed pricing. Revenue is generated through project-based contracts and ongoing maintenance agreements. Marketing is conducted primarily through a HubSpot-hosted website, industry-specific blog content addressing each target vertical, and prominent customer testimonials. No proprietary technology platform, AI/ML capability, app, or API is disclosed; the offering is fundamentally a traditional trade-services business competing on staff experience, multi-trade capability, geographic coverage, and willingness to accept complex projects that competitors decline.

Name

First Response Maintenance Solutions

Legal name

First Response Maintenance Solutions

Website

https://firstresponsems.com.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

First Response Maintenance Solutions is an Australian building and painting maintenance contractor serving schools, hotels, strata, aged care, retail, and commercial properties across South East Queensland and Sydney via licensed in-house and subcontracted tradespeople.

Ownership category

akta.pro rank

Product category

Commercial Building Maintenance Services

NAICS

Repair and Maintenance (811), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (81131)

SIC

Services-Miscellaneous Repair Services (7600), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Renovation, Remodeling & Tenant Improvements (General Contracting) (IMAFAAAE)

akta.pro secondary industries

General Punch-List & Move-In/Move-Out Repairs (HSAGAAAO), Commercial HVAC Maintenance Agreements & PM Programs (HSAOAHAJ)

Keywords

• Commercial building maintenance
• Painting contractor services
• Facility maintenance programs
• Property refurbishment services
• Strata maintenance services

Headquarters

HQ city

Northgate

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Building Maintenance Services: Comprehensive building maintenance contracting services including painting, electrical, plumbing, roofing, and refurbishment work for commercial properties. Revenue is generated through project-based contracts and ongoing maintenance agreements with commercial clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

First Response Maintenance Solutions is a building and painting maintenance contracting company that provides painting, building maintenance, refurbishment, electrical, and roofing services directly to commercial property owners and managers. The company also delivers tailored maintenance programs for hospitality, shopping centres, schools, strata, and aged care facilities across South East Queensland and Sydney. Services are performed by licensed, insured, and police-verified in-house contractors and quoted on a project-by-project basis.

Product overview

First Response Maintenance Solutions is a service-based company offering an all-in-one building and painting maintenance solution for small-to-medium commercial properties. The portfolio consists of five core service offerings (Painting Services, Building Maintenance Services, Refurbishment Services, Electrical Services, and Roofing Services) supplemented by four industry-specific maintenance programs tailored for hotels/hospitality, shopping centres, schools, and strata/body corporate properties. Services are delivered through licensed, insured, and police-checked contractors who provide preventive maintenance, emergency repairs, and scheduled refurbishments. The company operates across South East Queensland (Sunshine Coast, Brisbane, Gold Coast) and Sydney.

Differentiator

Problem solved

Functional benefit

Products and services

• Painting Services Professional interior and exterior painting services for commercial buildings to protect surfaces and maintain aesthetics.
• Building Maintenance Services Comprehensive building maintenance programs including routine inspections, preventive maintenance, and repairs for commercial properties.
• Refurbishment Services Complete building refurbishment solutions including structural repairs, flooring, ceilings, walls, and amenity upgrades.
• Electrical Services Licensed electrical contractor services including safety systems, power systems, lighting, and emergency repairs.
• Roofing Services Roofing repairs, repaints, and replacements for commercial buildings to prevent water damage and maintain structural integrity.
• Hotel & Hospitality Maintenance Programs Tailored maintenance programs for hotels and hospitality businesses including preventive maintenance, rapid response repairs, and customisable maintenance packages.
• Shopping Centre & Commercial Maintenance Programs Comprehensive shopping centre and commercial maintenance programs covering electrical, plumbing, landscaping, fire safety, lifts, escalators, and parking.
• School Building Maintenance Maintenance services for schools including plumbing inspections, preventive maintenance, and emergency repairs scheduled around school holidays.
• Strata & Body Corporate Maintenance Building maintenance services for strata properties and body corporate, covering all common areas and building systems.
• Retirement & Aged Care Facility Maintenance Specialized maintenance services for retirement communities including painting, repairs, and accessibility-related maintenance.

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• BGIS: Global facility management and building maintenance provider with Australian operations serving commercial, retail, and aged care; competes for similar verticalised contracts at larger scale.
• Ventia: Large Australian infrastructure and facilities services provider offering maintenance, electrical, plumbing, and building services to commercial and government clients across Australia and New Zealand.
• Programmed: One of Australia's largest staffing, maintenance, and facility services providers, offering commercial property maintenance across trades — directly comparable scope to First Response but at national scale and with broader service lines.
• Downer Group: Large Australian infrastructure and facilities services provider with significant commercial property and building maintenance operations across Australia.
• Spotless Group: Major Australian facility management and maintenance services company serving commercial, retail, hospitality, and government clients; overlaps with First Response's verticals but operates at significantly larger national scale.

Direct peers

• St Hilliers Property Services: Australian property services contractor offering commercial maintenance, refurbishment, and fit-out across office, retail, and hospitality — directly comparable to First Response's commercial maintenance scope.
• Modus Projects: Australian commercial construction, refurbishment, and maintenance contractor serving retail, hospitality, and aged care — a closely comparable mid-market general contractor offering similar all-in-one trade services.
• ARA Electrical Services: Australian licensed electrical contractor offering commercial electrical, lighting, and maintenance services — overlaps with First Response's electrical trade offering and vertical client base.
• BC Group Australia: Australian building maintenance, refurbishment, and rectification contractor serving commercial, retail, and hospitality; comparable in scale and trade-coverage focus to First Response.

Regional players

• Fleetwood Building Solutions: Australian modular and building solutions provider with maintenance and refurbishment offerings, primarily in regional and remote markets — adjacent comparability to First Response's regional SEQ positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/first-response-maintenance-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about First Response Maintenance Solutions