Fisascat Cisl Nazionale

Name

Fisascat Cisl Nazionale

Legal name

Federazione Italiana Sindacati Addetti Servizi Commerciali Affini e del Turismo

Website

https://fisascat.it

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Trade Union Services

NAICS

Executive, Legislative, and Other General Government Support (921)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Labor, Social Protection & Occupational Safety Standards Cooperation (BPADANAM)

akta.pro secondary industries

Technical Committees, Working Groups & Expert Panels (BPADANAB), Transport Safety & Infrastructure Standards Cooperation (BPADANAK)

Keywords

• Trade union federation
• Collective bargaining services
• Worker representation
• Labor union membership
• Tertiary sector advocacy

Headquarters

HQ city

Roma

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Membership Dues: Trade union membership fees collected from workers in the tertiary, tourism and services sectors. Fees may be collected through direct payment, territorial registration, or employer salary deduction (deleghe).
2. AQuMT Annual Subscription: Association membership fee for Quadri and Managers of the tertiary sector. Annual subscription at 150 euros per year.
3. Member Services: Various services provided to members including fiscal assistance, legal support, welfare, and patronato services, some through affiliated CISL entities.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

Fisascat Cisl Nazionale is an Italian trade union federation representing workers in the commerce, tourism, and services (tertiary) sectors. It negotiates national collective labor agreements (CCNL), provides workplace representation through delegates (RSA/RSU), and delivers member services including fiscal assistance, legal support, welfare benefits through bilateral funds, and professional development via its digital platform and territorial offices across Italy.

Product overview

Fisascat Cisl Nazionale offers a unified digital platform for its members, centered on the Fisascat Per Te mobile application. This core product provides workers in commerce, tourism, and services sectors with real-time communications, exclusive services, and documentation access. Supporting services include the weekly TGLab video news program, specialized Fisascat Agenti services for commercial agents, and A.Qu.M.T. for managers and executives. The platform integrates tax assistance, contractual welfare, and patronage services through Inas, offering a comprehensive suite of member benefits.

Differentiator

Problem solved

Functional benefit

Brands

• A.Qu.M.T. Associazione di riferimento per i quadri e i manager del terziario - Association for middle and senior managers in the tertiary sector
• TGLab
• Progetto Terziario
• Laboratorio Terziario

Products and services

• Fisascat Per Te Mobile App

Quantifiable outcome

• Contracts covering over 4 million workers in private tertiary sector up for renewal 2026-2027
• +3 more outcomes

Named customers9 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

16 partnerships are on record, tiered core, major and moderate.

• UNI Global Union (Union Network International)coreStrategic or Co-development PartnerFisascat is affiliated to UNI, the largest global union organization with nearly 16 million members from 800 national union organizations in 140 countries. UNI Global Union represents service sector workers globally, formed in 2000 from the merger of four international federations (FIET, MEI, CI, IGF). UNI covers sectors including Post/Logistics, Commerce, Banking/Insurance, ICT, Media/Entertainment, Tourism, Cleaning/Facilities, Care, and Agriculture.
• EFFAT (European Federation of Food and Tourism)coreStrategic or Co-development PartnerEuropean trade union federation for agriculture, food and tourism workers, formed December 2000 from merger of SETA and EFA. EFFAT brings together 120 national unions from 35 European countries representing over 2.6 million workers. Through EFFAT, Fisascat participates in European social dialogue and promotes fair labor standards.
• UITA (IUF - International Union of Food Workers)coreStrategic or Co-development PartnerInternational union of food, agriculture, hotels, restaurants, tobacco and allied workers. Founded in 1920, UITA has over 10 million members in 120 countries with headquarters in Geneva. Affiliated to CISL Internazionale. UITA coordinates global union activities and promotes worker solidarity in food and tourism sectors.
• ITF (International Transport Workers' Federation)coreStrategic or Co-development PartnerGlobal union federation for transport workers with 4.5 million members from 624 unions in 142 countries. Fisascat collaborates with ITF for rights of tourist guides and transport sector workers. ITF fights for better working conditions, safety standards, and worker rights globally.
• ETLC (European Tourism Liaison Committee)majorStrategic or Co-development PartnerEuropean Tourism Liaison Committee founded in 1991 on proposal of Italian tourism unions to express unified union positions at European level on tourism. ETLC coordinates union actions and strategies at European level and promotes dialogue among European tourism unions.
• IndustriALL Global UnionmoderateStrategic or Co-development PartnerGlobal union representing 50 million workers in 140 countries across mining, energy and manufacturing sectors. Includes sectors such as metallurgy/electronics, mining, energy, chemicals, textile/apparel, paper, wood, rubber, construction materials, and public services. Fights for universal union rights, fair wages, and safe working conditions.
• CISL (Confederazione Italiana Sindacati Lavoratori)coreStrategic or Co-development PartnerParent confederation with over 4.5 million members. Founded on principles of freedom, justice, participation, responsibility, autonomy, faithful to democratic Catholicism and secular reformism values. CISL is present in every workplace and community across Italy.
• Fondo EstcoreOthersSupplementary health insurance fund for commerce, tourism, services and allied sectors. Provides integrated health coverage to workers covered by national collective contracts in represented sectors.
• QuAS (Cassa Assistenza Sanitaria Quadri)coreOthersHealth insurance fund specifically for managers (Quadri) providing supplementary health coverage beyond national health service.
• CADIPROFcoreOthersSupplementary health insurance fund for workers in professional studios/offices, providing integrated health coverage for this sector.
• FASTcoreOthersBilateral fund for additional worker support and services in represented sectors.
• INAS-Cisl (Istituto Nazionale di Assistenza Sociale)coreOthersNational social assistance institute providing support services to CISL union members including pension assistance, social benefits, and worker support.
• CAF-Cisl (Centro di Assistenza Fiscale)coreOthersFiscal assistance center providing tax return preparation (730, ISEE), IMU calculations, and tax compliance services to union members at reduced/union rates.
• AQuMT (Associazione Quadri e Manager del Terziario)majorOthersAssociation for Quadri and Managers of the tertiary sector. Provides specialized representation, professional development, and exclusive benefits. Membership at 150 euros/year. Affiliated to Fisascat Cisl for union representation.
• Iscos-Cisl (Istituto Sindacale per la Cooperazione)moderateOthersTrade union institute for international cooperation, part of CISL system, promoting development cooperation projects and international solidarity.
• TGLabmoderateOthersWeekly video news program (TG Lab) produced by Fisascat covering tertiary, tourism and services sector news. Available at tglab.it with weekly episodes.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Uiltucs UIL: Tourism, commerce and services federation of UIL, the third major Italian trade union confederation. Directly competes with Fisascat for the same CCNL coverage and worker representation in tertiary, tourism, and services.
• CISAL: Autonomous Italian trade union confederation with affiliated federations in commerce and services. Participates in collective bargaining for several CCNLs alongside Fisascat and the major federations, representing an alternative representational option for workers.
• Filcams CGIL: Commerce, tourism and services federation affiliated to CGIL, Italy's largest trade union confederation. Directly competes with Fisascat for workers in retail, tourism, and services sectors, and frequently co-signs the same CCNL national contracts.
• UGL - Unione Generale del Lavoro: Italian trade union confederation with a tertiary-sector federation (UGL Terziario) that directly competes with Fisascat, Filcams CGIL, and Uiltucs UIL for CCNL coverage and worker membership in commerce and services.

Broad incumbents

• CISL - Confederazione Italiana Sindacati Lavoratori: Parent confederation of Fisascat with over 4.5 million members across all sectors. Not a direct peer but the overarching umbrella that sets strategy, governs bilateral funds, and provides shared services including INAS, CAF, and Iscos.
• CGIL - Confederazione Generale Italiana del Lavoro: Italy's largest trade union confederation, parent of Filcams CGIL. Represents a broader multi-sector umbrella competing with CISL system in which Fisascat operates, sharing bargaining tables and political representation.
• UIL - Unione Italiana del Lavoro: Italian trade union confederation and parent of Uiltucs UIL. Operates as a multi-sector umbrella organization with parallel territorial structures, competing with CISL and CGIL for general worker representation across Italy.

Others

• UNI Global Union: Global service-sector union federation with ~16 million members in 140 countries and Fisascat's international affiliate. Comparable in providing union infrastructure across borders, though at a different scope and geographic level than a national federation.
• Fondo Est: Supplementary health insurance fund for commerce, tourism and services workers covered by Fisascat's CCNLs. Operates as part of the bilateral welfare system Fisascat helped establish, providing the integrated benefit package differentiating membership.
• INAS-Cisl: CISL's national social assistance institute providing pension, social benefit, and worker support services to Fisascat members. Affiliated service provider rather than competitor, but its scale reflects the CISL system's collective infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FisascatCisl75
• YouTubeyoutube.com/user/fisascatcisl
• Facebookfacebook.com/fisascat
• LinkedInlinkedin.com/company/fisascat-cisl-segreteria-nazionale

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fisascat Cisl Nazionale