FIX 'N' CHIPS
Australian mobile surface repair franchise fixing chips, dents, and scratches on bathroom, kitchen, flooring, aluminium, and brick surfaces via ~20 exclusive franchise territories across four states.
- Company typePrivate
- Founded2000
- Headquarters—
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What FIX 'N' CHIPS does
FIX 'N' CHIPS is an Australian mobile surface repair franchise specialising in chips, dents, and scratches across bathroom, kitchen, flooring, cabinetry, aluminium, and brick surfaces. The company was founded in 2000 in Geelong as South Coast Acrylic Repairs, rebranded in 2005, and converted to a franchise model in 2013 under Managing Director Tom Summons. Technicians apply a proprietary 7-step repair process with colour and texture matching — including marble veins and wood grain — and notably do not sand or grind engineered stone, avoiding silicosis dust exposure.\n\nThe franchise operates roughly 20 exclusive service territories across Victoria, Queensland, Tasmania, and the Northern Territory, delivering on-site repairs within a 48-hour turnaround window, typically completing a job in 1-2 hours with a 12-month warranty. Pricing is quote-based after a free photo submission, with no call-out fee. The customer base is split between direct-to-homeowner work (acquired via website, Google reviews at 4.8/5, and word-of-mouth) and enterprise accounts with volume builders, custom builders, real estate networks, retailers, and property managers.\n\nThe business operates as a private Australian franchise system and is a member of the Franchise Council of Australia, having reached finalist status in the 2018 Franchisor Business of the Year awards. Revenue and headcount are not publicly disclosed, and the company has no disclosed funding rounds, subsidiaries, or parent entity.
FIX 'N' CHIPS firmographics
Firmographics- Name
- FIX 'N' CHIPS
- Legal name
- FIX 'N' CHIPS
- Website
- https://fixnchips.com.au
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Australian mobile surface repair franchise fixing chips, dents, and scratches on bathroom, kitchen, flooring, aluminium, and brick surfaces via ~20 exclusive franchise territories across four states.
- Ownership category
- akta.pro rank
FIX 'N' CHIPS industry classification
Industry- Product category
- Mobile Surface Repair Services
- NAICS
- Other Personal and Household Goods Repair and Maintenance (81149), Personal and Household Goods Repair and Maintenance (8114)
- SIC
- Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Stone Repair (Chips, Cracks, Fills) (HSAGAGAH)
- akta.pro secondary industry
- Patch, Surface Prep & Small-Area Repair (Holes, Dents, Touch-Ups) (HSAGAAAD)
Keywords
FIX 'N' CHIPS business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Chip, Dent, and Scratch Repair Services: Per-job repair services for residential and commercial customers. Pricing based on quote after photo assessment. Typical repairs take 1-2 hours per chip. 12-month warranty offered on repairs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free quote for all repair enquiries |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
FIX 'N' CHIPS product offering
Product offeringCore offering
FIX 'N' CHIPS provides mobile chip, dent, and scratch repair services for residential and commercial surfaces including bathroom and kitchen benchtops, tiles, basins, baths, shower bases, cabinets, flooring, aluminium window frames/doors/gutters, and house bricks. Services are delivered on-site by local franchisees using a proprietary 7-step repair process with colour and texture matching, including silicosis-safe engineered stone repair. Repairs typically take 1-2 hours per chip with a 12-month warranty offered.
Product overview
FIX 'N' CHIPS is a mobile chip, dent, and scratch repair service operating as a franchise business model. The company provides specialized surface repair services for residential and commercial properties across Australia, covering bathroom (tiles, benchtops, basins, baths/shower bases, cabinets), kitchen (tiles, benchtops, cabinets), flooring (engineered and laminate floorboards), aluminium (window frames, doors, gutters), and brick surfaces. The service operates through a franchise network where local franchisees come to customers' homes to repair damage using market-leading solutions and colour matching techniques. Founded in 2000 (as South Coast Acrylic Repairs) and renamed FIX 'N' CHIPS in 2005, the company expanded into franchising in 2013 and currently services Victoria, Queensland, and Tasmania.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Saves customers hundreds of dollars compared to full replacement costs
- +1 more outcomes
Companies that use FIX 'N' CHIPS
Customer profileNamed customers9 records
Segments6 records
Ideal customer profiles3 records
FIX 'N' CHIPS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
FIX 'N' CHIPS partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Franchise Council of AustraliamoderateFIX 'N' CHIPS is a member of the Franchise Council of Australia. The business transitioned to franchise model in 2013 to address unmet demand for chip repair services across Australia.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
FIX 'N' CHIPS competitors and assessment
Company assessmentOthers
- Jim's Building Inspections: Australian franchise network under the Jim's Group umbrella. While not a direct surface repair competitor, comparable franchise distribution model serving residential property customers across Australia.
Direct peers
- Surface Repair Specialists: UK-based franchise and direct operation offering mobile chip, scratch, and surface repair services for bathrooms, kitchens, and worktops. Highly comparable mobile service model and customer profile to FIX 'N' CHIPS.
- Bath Doctor: UK mobile chip and crack repair service for baths, showers, and sinks. Direct comparability on service delivery (mobile, on-site chip repair) and customer base (homeowners, property managers).
- Surface Savers: US mobile surface repair franchise repairing chips, cracks, and scratches in bathtubs, countertops, and tile. Closely aligned service offering and franchise distribution model.
Broad incumbents
- Miracle Method: Largest US refinishing franchise network, offering bathtub, tile, and countertop refinishing. Overlaps with FIX 'N' CHIPS in surface restoration, but operates at significantly larger scale and broader geographic footprint.
- Re-Bath: US bathroom remodelling franchise that includes surface refinishing and repair as part of its offering. Comparable in adjacent bathroom surface services but broader scope than chip-only repair.
Regional players
- Tubman: Australian bath and shower repair specialist serving Melbourne and surrounding areas. Comparable regional service footprint and surface repair niche.
- Bath Resurfacing: Australian-based bath and tile resurfacing service. Comparable Australian geographic focus and surface repair category, though broader refinishing rather than chip-specific repair.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
FIX 'N' CHIPS social profiles
Digital presenceFIX 'N' CHIPS financial estimates
Financial estimateRevenue estimate
Valuation estimate
FIX 'N' CHIPS leadership team
Management profileNumber of profiles
Profiles1 record
FIX 'N' CHIPS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FIX 'N' CHIPS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FIX 'N' CHIPS
What does FIX 'N' CHIPS do?
FIX 'N' CHIPS provides mobile chip, dent, and scratch repair services for residential and commercial surfaces including bathroom and kitchen benchtops, tiles, basins, baths, shower bases, cabinets, flooring, aluminium window frames/doors/gutters, and house bricks. Services are delivered on-site by local franchisees using a proprietary 7-step repair process with colour and texture matching, including silicosis-safe engineered stone repair. Repairs typically take 1-2 hours per chip with a 12-month warranty offered.
Is FIX 'N' CHIPS a public or private company?
FIX 'N' CHIPS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was FIX 'N' CHIPS founded?
FIX 'N' CHIPS was founded in 2000. It employs 1 to 10 people.
How does FIX 'N' CHIPS make money?
One revenue line is on record: chip, Dent, and Scratch Repair Services.
Who are FIX 'N' CHIPS's main competitors?
Jim's Building Inspections is listed as an others. Direct peers are Surface Repair Specialists, Bath Doctor and Surface Savers. Broad incumbents are Miracle Method and Re-Bath. Regional players are Tubman and Bath Resurfacing.
Does FIX 'N' CHIPS have an API?
No public API is recorded for FIX 'N' CHIPS.
What industry is FIX 'N' CHIPS in?
FIX 'N' CHIPS's product category is Mobile Surface Repair Services. Its primary akta.pro industry code is HSAGAGAH, Stone Repair (Chips, Cracks, Fills), with a secondary code of HSAGAAAD, Patch, Surface Prep & Small-Area Repair (Holes, Dents, Touch-Ups). Its NAICS code is 81149 and its SIC code is 7600.