MSA FRANCHE-COMTÉ

What MSA FRANCHE-COMTÉ does

MSA Franche-Comté is a regional branch of the Mutualité Sociale Agricole (MSA), the French public social security organization exclusively mandated to administer social protection for the agricultural sector. Operating from its headquarters at 13 avenue Elisée Cusenier in Besançon and additional agency locations in Foucherans and Pontarlier, it serves the four departments of Franche-Comté (Doubs, Jura, Haute-Saône, and Territoire de Belfort), providing health insurance, family allowances, retirement pensions, occupational health and safety, and social solidarity services to farmers, agricultural employees, employers, their families, and the healthcare professionals who serve them.

The organization's digital service platform centers on Mon espace privé, a secure member portal authenticated via FranceConnect, complemented by the Ma MSA et moi mobile application and the Chatbot SAM virtual assistant. Specialized services include LANTICHUTE, an online fall prevention tool deployed across Ehpad nursing homes and résidences autonomie in partnership with IsoPrevention; Espace pro Ameli integration providing healthcare professionals with third-party payment and reimbursement access; and tiers-payant généralisé, a generalized third-party payment arrangement with complementary health insurers (Agrica, Anips, Crédit Agricole, Eovi mutuelle, Mutualia) covering over one million insured persons across both the social security and complementary shares. Employer-facing services include Tesa+ for simplified agricultural hiring and DSN mandatory social declarations integrated with the national net-entreprises.fr platform. Outreach initiatives include the annual Educ'Tour (9th edition held January 2025) bringing approximately 100 health students into rural territories, and the 24/7 Agri'écoute psychological support hotline (09 69 39 29 19). Digital accessibility is managed under RGAA compliance and the 2005-102 law framework.

MSA Franche-Comté operates under a contribution-based funding model with mandatory social contributions from agricultural employers and workers, rather than commercial pricing. As a public body within the CCMSA (Caisse Centrale de la MSA) network, revenue is not publicly disclosed. Strategic partnerships span institutional health authorities (ARS BFC), academic institutions (Université de Franche-Comté), sector-specific associations (ASEPT, AFDET, Pôle Fédératif de Recherche et de Formation en Santé Publique), and complementary health insurers, supporting its mission to combat rural healthcare deserts and address agricultural sector-specific risks including drought, wildfires, heat waves, and farmer psychological distress.

Name

MSA FRANCHE-COMTÉ

Legal name

MSA de Franche-Comté

Website

https://franchecomte.msa.fr

Company type

Public

Founded year

1947

Operating status

Operating

Headcount range

11–50 employees

Short description

MSA Franche-Comté is the regional French public social security caisse for the agricultural regime in the Franche-Comté region (Doubs, Jura, Haute-Saône, Territoire de Belfort), administering health, family, retirement, and occupational services to farmers, agricultural employees, employers, and their families.

Ownership category

akta.pro rank

Product category

Agricultural Social Security Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Income Support & Cash Assistance Programs (BPAIAKAE)

akta.pro secondary industry

Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH)

Keywords

• Agricultural social security
• Health insurance mutual
• Family benefits administration
• Retirement pension services
• Rural healthcare support

Headquarters

HQ city

Besançon, Bourgogne-Franche-Comté

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Distribution channels6 records

Marketing channels7 records

Core offering

MSA Franche-Comté is the regional branch of the Mutualité Sociale Agricole that provides mandatory social protection for the agricultural community in the Franche-Comté region, encompassing health insurance with generalized third-party payment, family benefits, retirement pensions, occupational health and safety services, employer declarations (DSN, Tesa+), agricultural crisis support, and 24/7 psychological support. Services are delivered through physical agencies in Besançon, Foucherans, and Pontarlier, the Mon espace privé online portal, the Ma MSA et moi mobile app, and the SAM chatbot, with specialized offerings including LANTICHUTE fall prevention for care facilities and the Educ'Tour rural health outreach program.

Product overview

MSA Franche-Comté operates as a regional branch of the Mutualité Sociale Agricole (agricultural social mutual), providing a comprehensive digital service ecosystem for agricultural workers, employers, families, and health professionals in the Franche-Comté region. The core offering centers on Mon espace privé, a secure member portal integrated with FranceConnect identity services, supplemented by the Ma MSA et moi mobile application and Chatbot SAM for automated assistance. Healthcare-focused services include LANTICHUTE (fall prevention for nursing homes), Espace pro Ameli (health professional portal), and the extended tiers-payant généralisé third-party payment system covering over one million members. Employment-related services include Tesa+ for simplified agricultural employment management and DSN for mandatory social declarations. Outreach programs such as Éduc'Tour and the 24/7 Agri'écoute psychological support line round out the service portfolio, all unified under a digital accessibility framework aligned with RGAA standards.

Differentiator

Problem solved

Functional benefit

Brands

• Agri'écoute: Service d'écoute et de soutien psychologique accessible 24h/24 et 7j/7 pour les agriculteurs en détresse
• Ma MSA et moi
• LANTICHUTE
• SAM

Products and services

• Mon espace privé Secure online member portal enabling agricultural workers, employers, and their families in Franche-Comté to access their social security data, perform administrative procedures, submit documents, and manage their MSA benefits including health, family, retirement, and agricultural crisis support services.
• Ma MSA et moi Mobile Application Mobile application providing MSA members with on-the-go access to their accounts, document management, benefit tracking, and personalized MSA services on iOS and Android smartphones and tablets.
• Chatbot SAM AI-powered virtual assistant chatbot providing 24/7 automated responses and guidance to MSA members navigating services, procedures, and frequently asked questions.
• LANTICHUTE Fall Prevention Service Online fall prevention service for Ehpad (nursing homes) and résidences autonomie (senior independent living residences) that enables care facility staff to record resident falls, evaluate individual and environmental risk factors, and implement individualized prevention plans to reduce fall recurrence.
• Tiers-payant généralisé (Generalized Third-Party Payment) Extended third-party payment service enabling agricultural members to benefit from third-party payment covering both the social security share and complementary health insurance share, covering over 1 million insured persons through partner organizations including Agrica, Anips, Crédit Agricole, Eovi mutuelle, and Mutualia.
• Agri'écoute Psychological Support Hotline 24/7 psychological support hotline and chat service for farmers, agricultural workers, and their families in distress, providing listening support, individual and group accompaniment, and crisis intervention.
• Tesa+ (Titre Emploi Service Agricole +) Simplified agricultural employment service enabling agricultural employers to handle hiring declarations, social declarations, and payroll management for agricultural employees through a streamlined process.
• DSN (Déclaration Sociale Nominative) Mandatory nominative social declaration system enabling agricultural employers to transmit employee data electronically to MSA and other social security organizations in compliance with French labor regulations.
• Espace pro Ameli (Health Professional Portal) Partner portal for health professionals providing single-point access to Compte PS for third-party payment consultation, historic reimbursements, treating physician declarations, work stoppage notices, and electronic care protocols for MSA-insured patients, accessed via Assurance Maladie identifier or CPS card with SESAM-VITALE reader.
• Éduc'Tour Rural Health Outreach Program Annual health student outreach program bringing together approximately 100 students from University of Franche-Comté health institutes with rural healthcare professionals to discover realities of rural healthcare practice and co-construct rural health projects, combating medical desert issues in the Franche-Comté region.
• Soutien agri' Crisis Support Platform Crisis support platform for agricultural workers facing disasters including wildfires, drought, heat waves, and market crises, providing access to financial aid, social benefits, replacement services, and psychological support resources.

Quantifiable outcome

• Over 1 million people benefit from generalized third-party payment services through MSA partner complementary health organizations
• +2 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Agence Régionale de Santé Bourgogne-Franche-Comté (ARS BFC)coreStrategic or Co-development Partner · 1 January 2025ARS BFC is a key institutional partner supporting MSA Franche-Comté's rural health initiatives including Educ'Tour and Contrats Locaux de Santé programs. The partnership aims to improve healthcare access in rural territories and combat medical deserts through coordinated regional health policy implementation.
• Association de Santé, d'Education et de Prévention sur les Territoires (ASEPT)coreStrategic or Co-development Partner · 1 January 2025ASEPT Bourgogne/Franche-Comté co-organizes the Educ'Tour initiative and supports health prevention actions on rural territories. Located at MSA Franche-Comté headquarters (13 avenue Elisée Cusenier, Besançon), ASEPT brings expertise in health education and prevention programming for rural populations.
• Association Française pour le Développement de l'Éducation Thérapeutique (AFDET)coreStrategic or Co-development Partner · 1 January 2025AFDET organizes the interprofessional seminar 'Apprendre à travailler ensemble' (Learn to Work Together) as part of the Educ'Tour program, bringing together health students from diverse disciplines (medicine, nursing, physiotherapy, psychology, midwifery, social work, speech therapy) to collaboratively design rural health projects.
• Université de Franche-ComtéminorStrategic or Co-development Partner · 1 January 2025The University of Franche-Comté, through its health training institutes and UFR Santé in Besançon, collaborates on the Educ'Tour program by engaging health students and academic faculty in rural health practice exposure and innovation projects.
• Pôle Fédératif de Recherche et de Formation en Santé PubliqueminorStrategic or Co-development Partner · 1 January 2025Partners with MSA and AFDET on the interprofessional seminar component of Educ'Tour, contributing academic research and public health training expertise to the student project development process.
• AgricacoreChannel Partner/ Reseller/ Distributor · 1 January 2025Agrica is one of the complementary health insurance partners enabling MSA to offer generalized third-party payment services (tiers-payant généralisé) covering both the social security share and complementary insurance share for over 1 million agricultural members.
• AnipscoreChannel Partner/ Reseller/ Distributor · 1 January 2025Anips provides complementary health insurance coverage enabling MSA's generalized third-party payment service for agricultural members, facilitating seamless healthcare access without upfront payment for policyholders.
• Crédit AgricolecoreChannel Partner/ Reseller/ Distributor · 1 January 2025Crédit Agricole offers complementary health insurance through MSA's generalized third-party payment network, serving agricultural members who hold banking relationships with the institution and benefit from integrated social protection products.
• Eovi mutuellecoreChannel Partner/ Reseller/ Distributor · 1 January 2025Eovi mutuelle provides mutual health insurance coverage as part of MSA's generalized third-party payment ecosystem, enabling agricultural members to access healthcare without out-of-pocket expenses at the point of service.
• MutualiacoreChannel Partner/ Reseller/ Distributor · 1 January 2025Mutualia participates in MSA's generalized third-party payment network, providing complementary health coverage for agricultural members and enabling seamless claim processing across the social security and complementary insurance shares.
• Contrats Locaux de Santé des Pays Graylois, Vosges Saônoises et Vesoul-Val de SaônecoreStrategic or Co-development Partner · 1 January 2025Local Health Contracts in three rural territories of Franche-Comté are key partners in Educ'Tour, providing the operational framework for student immersion, professional exchanges, and rural health project co-construction, with support from local health animators.
• Espace pro Ameli (Caisse Nationale d'Assurance Maladie)coreTechnology or Integration · 1 January 2025MSA partners with the national Ameli Espace pro platform to provide health professionals with single-point access to their Compte PS for third-party payment queries, reimbursement history, and online services for MSA patients. MSA-specific services include patient reimbursement history, treating physician declarations, work stoppage declarations, and ALD care protocol management.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MSA Bourgogne (Caisse Régionale Bourgogne): Sibling regional MSA branch administering the same agricultural social security mandate in the Bourgogne region. Shares virtually identical service portfolio, digital platforms, and statutory role, and co-organizes Educ'Tour initiatives with MSA Franche-Comté, making it the closest operational peer.
• CCMSA (Caisse Centrale de la Mutualité Sociale Agricole): National headquarters and federation of the MSA network, including MSA Franche-Comté. Sets policy, IT standards, and national service frameworks (Mon espace privé, Ma MSA et moi, Chatbot SAM) that regional caisses implement, functioning as both parent and peer coordination body.
• MSA Picardie: Another regional MSA branch delivering the same agricultural social security services under the unified MSA framework. Operates across Somme, Aisne, and Oise with comparable service range, digital ecosystem, and elective representation model.
• MSA Auvergne: Regional MSA branch delivering equivalent agricultural social security services across the Auvergne departments. Comparable operating model, employer/employee services, and rural health outreach programs make it a directly comparable peer.

Regional players

• MSA Languedoc-Roussillon: Another direct peer MSA branch delivering the same statutory services in the Occitanie region. While same national framework, geographic and demographic differences (Mediterranean agriculture vs. Franche-Comté livestock/dairy profile) limit direct comparability but mirror operational structure.

Broad incumbents

• CAF (Caisse d'Allocations Familiales): French family benefits agency administering family allowances, housing aid, RSA, and prime d'activité — services MSA Franche-Comté also delivers for its agricultural population. Shares member-facing delivery model, FranceConnect integration, and core beneficiary services.
• URSSAF: French social contributions collection agency covering employers across all regimes. Comparable in mandate type (mandatory social contribution collection), compliance enforcement, and DSN integration, though broader scope beyond agriculture.
• CPAM (Caisse Primaire d'Assurance Maladie) - Régime Général: General regime French health insurance body serving the non-agricultural population. Overlaps significantly on health insurance administration, third-party payment (tiers payant), Espace pro Ameli platform use, and benefits navigation, but MSA serves a distinct statutory population (agricultural).

Others

• Agrica: Complementary agricultural social protection group (retirement, health, prévoyance) for the agricultural sector and partner of MSA Franche-Comté in the tiers-payant généralisé network. Comparable target population and partial service overlap on complementary health and retirement.

Emerging players

• Groupama: Leading mutual insurance group historically rooted in agricultural insurance for French farmers. Operates as a complementary insurance and risk-prevention provider, overlapping with MSA on farmer insurance needs but commercially rather than statutorily.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MSAFRANCHECOMTE
• YouTubeyoutube.com/@msa-fc
• Facebookfr-fr.facebook.com/mymsa
• LinkedInlinkedin.com/company/msa-franche-comt%C3%A9

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MSA FRANCHE-COMTÉ