Franklin County Sheriff's Office
Franklin County Sheriff's Office is the elected constitutional law enforcement agency for Franklin County, Florida, providing 24/7 patrol, detention, 911 dispatch, investigations, victim advocacy, and community programs to its residents and visitors.
- Company typePublic
- Founded-
- HeadquartersEastpoint, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Franklin County Sheriff's Office does
Franklin County Sheriff's Office (FCSO) is the elected constitutional law enforcement agency serving Franklin County, Florida, headquartered at 270 State Road 65, Eastpoint. The agency operates under Sheriff A.J. "Tony" Smith with approximately 85 employees and volunteers, and is organized into divisions including Patrol, Detention, Dispatch, Special Investigations, School Resource, Victim Advocate, Public Records, Domestic Violence, and Care Coordinator (substance abuse). FCSO delivers 24/7 law enforcement, 911 dispatch, correctional operations, criminal investigations, victim advocacy, and community-based programs such as the SAFE Program special needs registry and the Youth Fund–backed Charity Fund (established July 2018, with over $750,000 disbursed to date).
The agency's technology stack is built on standard government tools: Versaterm CommunityConnect for citizen messaging, the FCSO Mobile App (iOS/Android) for news, alerts, crime tips, and officer commendations, the Livescan digital fingerprinting system integrated with the ACCESS Background Check System, and a 911 dispatch platform. Partnerships with Florida Sheriff's Association, Refuge House, Florida Coalition Against Domestic Violence, Florida Legal Services, Big Bend Victim Assistance Coalition, Apalachee Center, and FDLE extend service delivery into victim advocacy, mental health, and state-level data access.
FCSO is funded primarily through the Franklin County government budget as a public agency, with modest fee-generating streams (public records request fees, $50 Firearms Safety Class, background check fees) and a separately funded 501(c)(3) Charity Fund that accepts online donations via Square. The commercial "revenue" framework is not applicable; the go-to-market is a 24/7 service-delivery model through walk-in, phone, online portal, and mobile app channels, with event-driven community engagement via town halls, community events, and social media (Facebook).
Franklin County Sheriff's Office firmographics
Firmographics- Name
- Franklin County Sheriff's Office
- Legal name
- Franklin County Sheriff's Office
- Website
- https://franklinsheriff.com
- Company type
- Public
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Franklin County Sheriff's Office is the elected constitutional law enforcement agency for Franklin County, Florida, providing 24/7 patrol, detention, 911 dispatch, investigations, victim advocacy, and community programs to its residents and visitors.
- Ownership category
- akta.pro rank
Franklin County Sheriff's Office industry classification
Industry- Product category
- Law Enforcement Services
- NAICS
- Police Protection (922120), Justice, Public Order, and Safety Activities (9221)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Police Services (Patrol, Response & Community Policing) (BPAIAGAA)
- akta.pro secondary industries
- City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Local Public Health & Human Services Administration (BPAIACAK), Correctional/Detention Facility Health Departments (HLAJAAAH)
Keywords
Where Franklin County Sheriff's Office is headquartered
LocationHeadquarters
- HQ city
- Eastpoint
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Franklin County Sheriff's Office business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Government Funding: Public funding through county government budget for law enforcement services
- Emergency Services: 911 emergency dispatch services funded by county and state government
- Public Records Fees: Fees for public records requests, with charges for extensive use of information technology resources or clerical assistance
- Firearms Safety Class: $50 per class for firearms safety training, proceeds benefit Youth Fund
- Background Check Services: Livescan fingerprinting services through ACCESS Background Check System
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Firearms Safety Class - $50 per person |
| Transaction based/ take rate | Pay-as-you-go | Background Checks through ACCESS system |
| Transaction based/ take rate | Pay-as-you-go | Public Records Requests |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Franklin County Sheriff's Office product offering
Product offeringCore offering
Franklin County Sheriff's Office is a public law enforcement agency that delivers 24/7 patrol, criminal investigations, detention, 911 dispatch, victim advocacy, and school resource deputy services to the residents and visitors of Franklin County, Florida. It also administers specialized citizen programs including the SAFE Program registry for individuals with special needs, background checks via Livescan, public records request processing, the FCSO Mobile App for community alerts and tips, and a Charity Fund that has disbursed over $750,000 in community assistance since 2018.
Product overview
The Franklin County Sheriff's Office operates as a county law enforcement agency providing comprehensive public safety services. The organization offers a unified portfolio combining traditional law enforcement operations (patrol, detention, special investigations, dispatch) with community-focused digital services. Key products include the FCSO Mobile App providing citizen access to arrests, alerts, and tip reporting; the SAFE Program registry for special needs individuals; Video Visitation and Inmate Commissary services; Background Check/Livescan services; Victim Advocate and CARE Coordinator programs for community support; and various community engagement events. The agency maintains divisions for Patrol, Detention, Dispatch, Special Investigations, School Resource, Victim Advocate, Public Records, Domestic Violence, and Care Coordinator functions.
Differentiator
Problem solved
Functional benefit
Products and services
- FCSO Mobile App
- SAFE Program Registry
- Background Checks / Livescan Services
- Video Visitation Service
- Inmate Commissary Deposit Service
- Charity Fund
- Victim Advocate Services
- CARE Coordinator Program
- Anonymous Crime Tips Service
- Public Records Request Service
- School Resource Deputy Program
- Firearms Safety Class
Quantifiable outcome
- Over $750,000 in community charitable assistance distributed since 2018
Companies that use Franklin County Sheriff's Office
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles5 records
Franklin County Sheriff's Office technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature2 records
Franklin County Sheriff's Office partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Florida Sheriff's AssociationcoreProfessional association providing training, resources, and standards for Florida sheriff's offices. FCSO participates in FSA training programs including the Commanders Academy.
- VersatermcoreProvider of CommunityConnect messaging platform used by FCSO for emergency communications and community notifications.
- Refuge HousecoreShelter and assistance provider for victims of domestic violence and sexual assault. Available 24 hours via hotline (850) 681-2111.
- Florida Coalition Against Domestic ViolencecoreState coalition providing advocacy, education, training, and support to domestic violence center programs. Hotline: 1-800-500-1119.
- Florida Legal Services, Inc.minorProvides attorneys to answer survivors' legal questions regarding injunctions, divorce, custody, housing, immigration and other civil legal matters at no cost.
- Big Bend Victim Assistance CoalitionminorCoalition coordinating and promoting advocacy efforts on behalf of all victims of crime. FCSO actively participates in victim's needs advocacy at legislative level.
- Apalachee CenterminorMental health services provider serving Franklin County area for victim referrals and support services.
Scale indicators2 records
Recent moves12 records
Expansion highlights5 records
Franklin County Sheriff's Office competitors and assessment
Company assessmentOthers
- Florida Sheriff's Association: Statewide professional association of which FCSO is a participating member (Commanders Academy, training, legislative advocacy). Industry-body peer rather than operating competitor.
- Versaterm: Vendor providing CommunityConnect messaging platform integrated into FCSO operations. Ecosystem/technology peer rather than operating peer.
- Refuge House: Domestic violence shelter and assistance provider partnered with FCSO for victim advocacy. Adjacent service provider rather than direct law enforcement peer.
Regional players
- Leon County Sheriff's Office (FL): Nearby larger Florida county sheriff's office (Tallahassee metro area) — regional peer with overlapping service portfolio at larger scale.
- Bay County Sheriff's Office (FL): Neighboring panhandle Florida county sheriff's office with broader resource base. Regional peer rather than direct small-county peer.
Direct peers
- Wakulla County Sheriff's Office: Neighboring Florida panhandle county sheriff's office referenced in FCSO management bios (Chief Deputy Carroll previously served there). Closest comparable peer in geography, county size, and operational structure.
- Liberty County Sheriff's Office (FL): Small rural Florida panhandle county sheriff's office with comparable headcount scale and budget constraints. Most directly comparable small-county Florida peer.
- Calhoun County Sheriff's Office (FL): Small rural Florida panhandle county sheriff's office with overlapping service mix (patrol, detention, dispatch) and similar resource constraints to FCSO.
- Gulf County Sheriff's Office: Adjacent small coastal Florida county sheriff's office with similar population, rural-coastal operating profile, and small sworn-staff footprint. Direct operational peer to FCSO.
Broad incumbents
- Pinellas County Sheriff's Office (FL): Large Florida sheriff's office operating the same statutory role at substantially greater scale. Comparable in mandate and services, not in size; useful benchmark for program ambition.
Market position
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Franklin County Sheriff's Office social profiles
Digital presenceFranklin County Sheriff's Office financial estimates
Financial estimateRevenue estimate
Valuation estimate
Franklin County Sheriff's Office leadership team
Management profileNumber of profiles
Profiles17 records
Franklin County Sheriff's Office funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Franklin County Sheriff's Office M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Franklin County Sheriff's Office
What does Franklin County Sheriff's Office do?
Franklin County Sheriff's Office is a public law enforcement agency that delivers 24/7 patrol, criminal investigations, detention, 911 dispatch, victim advocacy, and school resource deputy services to the residents and visitors of Franklin County, Florida. It also administers specialized citizen programs including the SAFE Program registry for individuals with special needs, background checks via Livescan, public records request processing, the FCSO Mobile App for community alerts and tips, and a Charity Fund that has disbursed over $750,000 in community assistance since 2018.
Is Franklin County Sheriff's Office a public or private company?
Franklin County Sheriff's Office is a public company. It is classified as state government owned and is currently operating.
When was Franklin County Sheriff's Office founded?
Franklin County Sheriff's Office was founded in -1. It employs 1 to 10 people.
Where is Franklin County Sheriff's Office based?
Franklin County Sheriff's Office is headquartered in Eastpoint, United States, in the North America region.
How does Franklin County Sheriff's Office make money?
Five revenue lines are on record. Government Funding is the primary driver. The others are emergency Services, public Records Fees, firearms Safety Class and background Check Services.
Who are Franklin County Sheriff's Office's main competitors?
Others on record are Florida Sheriff's Association, Versaterm and Refuge House. Regional players are Leon County Sheriff's Office (FL) and Bay County Sheriff's Office (FL). Direct peers are Wakulla County Sheriff's Office, Liberty County Sheriff's Office (FL), Calhoun County Sheriff's Office (FL) and Gulf County Sheriff's Office. Pinellas County Sheriff's Office (FL) is listed as a broad incumbent.
Does Franklin County Sheriff's Office have an API?
No public API is recorded for Franklin County Sheriff's Office.
What industry is Franklin County Sheriff's Office in?
Franklin County Sheriff's Office's product category is Law Enforcement Services. Its primary akta.pro industry code is BPAIAGAA, Police Services (Patrol, Response & Community Policing), with a secondary code of BPAIACAB, City Clerk/Records, Elections & Civic Engagement. Its NAICS code is 922120 and its SIC code is 8300.