Franklin County Sheriff's Office

What Franklin County Sheriff's Office does

Franklin County Sheriff's Office (FCSO) is the elected constitutional law enforcement agency serving Franklin County, Florida, headquartered at 270 State Road 65, Eastpoint. The agency operates under Sheriff A.J. "Tony" Smith with approximately 85 employees and volunteers, and is organized into divisions including Patrol, Detention, Dispatch, Special Investigations, School Resource, Victim Advocate, Public Records, Domestic Violence, and Care Coordinator (substance abuse). FCSO delivers 24/7 law enforcement, 911 dispatch, correctional operations, criminal investigations, victim advocacy, and community-based programs such as the SAFE Program special needs registry and the Youth Fund–backed Charity Fund (established July 2018, with over $750,000 disbursed to date).

The agency's technology stack is built on standard government tools: Versaterm CommunityConnect for citizen messaging, the FCSO Mobile App (iOS/Android) for news, alerts, crime tips, and officer commendations, the Livescan digital fingerprinting system integrated with the ACCESS Background Check System, and a 911 dispatch platform. Partnerships with Florida Sheriff's Association, Refuge House, Florida Coalition Against Domestic Violence, Florida Legal Services, Big Bend Victim Assistance Coalition, Apalachee Center, and FDLE extend service delivery into victim advocacy, mental health, and state-level data access.

FCSO is funded primarily through the Franklin County government budget as a public agency, with modest fee-generating streams (public records request fees, $50 Firearms Safety Class, background check fees) and a separately funded 501(c)(3) Charity Fund that accepts online donations via Square. The commercial "revenue" framework is not applicable; the go-to-market is a 24/7 service-delivery model through walk-in, phone, online portal, and mobile app channels, with event-driven community engagement via town halls, community events, and social media (Facebook).

Name

Franklin County Sheriff's Office

Legal name

Franklin County Sheriff's Office

Website

https://franklinsheriff.com

Company type

Public

Operating status

Operating

Headcount range

1–10 employees

Short description

Franklin County Sheriff's Office is the elected constitutional law enforcement agency for Franklin County, Florida, providing 24/7 patrol, detention, 911 dispatch, investigations, victim advocacy, and community programs to its residents and visitors.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (922120), Justice, Public Order, and Safety Activities (9221)

SIC

Services-Social Services (8300)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Local Public Health & Human Services Administration (BPAIACAK), Correctional/Detention Facility Health Departments (HLAJAAAH)

Keywords

• Law enforcement services
• Public safety
• Emergency dispatch
• Victim advocacy
• Community policing

Headquarters

HQ city

Eastpoint

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Government Funding: Public funding through county government budget for law enforcement services
2. Emergency Services: 911 emergency dispatch services funded by county and state government
3. Public Records Fees: Fees for public records requests, with charges for extensive use of information technology resources or clerical assistance
4. Firearms Safety Class: $50 per class for firearms safety training, proceeds benefit Youth Fund
5. Background Check Services: Livescan fingerprinting services through ACCESS Background Check System

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Franklin County Sheriff's Office is a public law enforcement agency that delivers 24/7 patrol, criminal investigations, detention, 911 dispatch, victim advocacy, and school resource deputy services to the residents and visitors of Franklin County, Florida. It also administers specialized citizen programs including the SAFE Program registry for individuals with special needs, background checks via Livescan, public records request processing, the FCSO Mobile App for community alerts and tips, and a Charity Fund that has disbursed over $750,000 in community assistance since 2018.

Product overview

The Franklin County Sheriff's Office operates as a county law enforcement agency providing comprehensive public safety services. The organization offers a unified portfolio combining traditional law enforcement operations (patrol, detention, special investigations, dispatch) with community-focused digital services. Key products include the FCSO Mobile App providing citizen access to arrests, alerts, and tip reporting; the SAFE Program registry for special needs individuals; Video Visitation and Inmate Commissary services; Background Check/Livescan services; Victim Advocate and CARE Coordinator programs for community support; and various community engagement events. The agency maintains divisions for Patrol, Detention, Dispatch, Special Investigations, School Resource, Victim Advocate, Public Records, Domestic Violence, and Care Coordinator functions.

Differentiator

Problem solved

Functional benefit

Products and services

• FCSO Mobile App
• SAFE Program Registry
• Background Checks / Livescan Services
• Video Visitation Service
• Inmate Commissary Deposit Service
• Charity Fund
• Victim Advocate Services
• CARE Coordinator Program
• Anonymous Crime Tips Service
• Public Records Request Service
• School Resource Deputy Program
• Firearms Safety Class

Quantifiable outcome

• Over $750,000 in community charitable assistance distributed since 2018

Named customers3 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Florida Sheriff's AssociationcoreStrategic or Co-development PartnerProfessional association providing training, resources, and standards for Florida sheriff's offices. FCSO participates in FSA training programs including the Commanders Academy.
• VersatermcoreTechnology or IntegrationProvider of CommunityConnect messaging platform used by FCSO for emergency communications and community notifications.
• Refuge HousecoreStrategic or Co-development PartnerShelter and assistance provider for victims of domestic violence and sexual assault. Available 24 hours via hotline (850) 681-2111.
• Florida Coalition Against Domestic ViolencecoreStrategic or Co-development PartnerState coalition providing advocacy, education, training, and support to domestic violence center programs. Hotline: 1-800-500-1119.
• Florida Legal Services, Inc.minorStrategic or Co-development PartnerProvides attorneys to answer survivors' legal questions regarding injunctions, divorce, custody, housing, immigration and other civil legal matters at no cost.
• Big Bend Victim Assistance CoalitionminorStrategic or Co-development PartnerCoalition coordinating and promoting advocacy efforts on behalf of all victims of crime. FCSO actively participates in victim's needs advocacy at legislative level.
• Apalachee CenterminorStrategic or Co-development PartnerMental health services provider serving Franklin County area for victim referrals and support services.

Scale indicators2 records

Recent moves12 records

Expansion highlights5 records

Others

• Florida Sheriff's Association: Statewide professional association of which FCSO is a participating member (Commanders Academy, training, legislative advocacy). Industry-body peer rather than operating competitor.
• Versaterm: Vendor providing CommunityConnect messaging platform integrated into FCSO operations. Ecosystem/technology peer rather than operating peer.
• Refuge House: Domestic violence shelter and assistance provider partnered with FCSO for victim advocacy. Adjacent service provider rather than direct law enforcement peer.

Regional players

• Leon County Sheriff's Office (FL): Nearby larger Florida county sheriff's office (Tallahassee metro area) — regional peer with overlapping service portfolio at larger scale.
• Bay County Sheriff's Office (FL): Neighboring panhandle Florida county sheriff's office with broader resource base. Regional peer rather than direct small-county peer.

Direct peers

• Wakulla County Sheriff's Office: Neighboring Florida panhandle county sheriff's office referenced in FCSO management bios (Chief Deputy Carroll previously served there). Closest comparable peer in geography, county size, and operational structure.
• Liberty County Sheriff's Office (FL): Small rural Florida panhandle county sheriff's office with comparable headcount scale and budget constraints. Most directly comparable small-county Florida peer.
• Calhoun County Sheriff's Office (FL): Small rural Florida panhandle county sheriff's office with overlapping service mix (patrol, detention, dispatch) and similar resource constraints to FCSO.
• Gulf County Sheriff's Office: Adjacent small coastal Florida county sheriff's office with similar population, rural-coastal operating profile, and small sworn-staff footprint. Direct operational peer to FCSO.

Broad incumbents

• Pinellas County Sheriff's Office (FL): Large Florida sheriff's office operating the same statutory role at substantially greater scale. Comparable in mandate and services, not in size; useful benchmark for program ambition.

Market position

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/FL.FCSO
• LinkedInlinkedin.com/company/franklin-county-sheriff-s-office

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Franklin County Sheriff's Office