Family Support Network of Central Carolina

What Family Support Network of Central Carolina does

Family Support Network of Central Carolina (FSNCC) is a 501(c)(3) nonprofit organization founded in 1990 and headquartered at 1200 N Elm St, Greensboro, North Carolina, serving families in Guilford County and surrounding counties (Alamance, Caswell, Randolph, Rockingham). Its mission is to provide support, education, and caring connections to families who have a child with a disability, special healthcare needs, or who have experienced a NICU stay. Core programs include the NICU Support Program, Disability Support Program, Parent Mentor Program (matching families with trained volunteer parent mentors who have lived experience), Parent Groups (including Dads Group, Moms Group, Gateway Circle of Parents, Rare Diagnosis Moms Group, and Black Parents Group), and Sibshops (a social support program for siblings in grades 1-6). All services are confidential and delivered at no cost to families.

The organization delivers its services through direct in-hospital presence at NICUs (Cone Health Women's and Children's Center in Greensboro, and since March 2023 at Alamance Regional Medical Center's Special Care Nursery), community-based support groups, a Home Visitor program, and recurring community events such as the annual UNITE Greensboro Festival (500+ attendees, 30+ participating organizations) and the Party for a Purpose peer-to-peer fundraising campaign. FSNCC maintains a Resource Guide featuring 50+ partner agencies, a Summer Camp Directory, and Stories of Strength / Stories of Joy narrative content, supported by a website, MailChimp newsletter, and active Facebook/Instagram presence. Key institutional partners include Cone Health and Guilford County Partnership for Children (Smart Start), and the organization is affiliated with the statewide Family Support Network of NC.

FSNCC operates with approximately 11 employees and is led by Executive Director Meagan Patillo (appointed March 2024) and Director of Development and Community Outreach Dania Ermentrout (hired 2025), under Board Chair Jeremy Deaver. Revenue is generated entirely through charitable contributions — individual donations processed via the fee-free Zeffy platform, corporate sponsorships for the UNITE Festival and Party for a Purpose, institutional grants from healthcare and early-childhood partners, and peer-to-peer community fundraising. The organization is not a technology company and does not publicly disclose financial figures.

Name

Family Support Network of Central Carolina

Legal name

Family Support Network of Central Carolina

Website

https://fsncc.org

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Family Support Network of Central Carolina is a 501(c)(3) nonprofit in Greensboro, NC serving 700+ NICU and disability families annually in Guilford and surrounding counties. It delivers free peer-mentorship, support groups, and Sibshops programs via hospital partnerships with Cone Health and community-based events.

Ownership category

akta.pro rank

Product category

Family Support Services

NAICS

Individual and Family Services (6241), Child and Youth Services (624110)

SIC

Services-Social Services (8300)

akta.pro primary industry

Preterm/NICU-Transition Newborn Care (NCS) (HSAAACAF)

akta.pro secondary industry

Postpartum Newborn Care & Parent Education (NCS) (HSAAACAA)

Keywords

• NICU family support
• Disability support services
• Peer mentorship programs
• Nonprofit social services
• Sibling support programs

Headquarters

HQ city

Greensboro

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Individual Donations: Tax-deductible donations from individuals are processed through Zeffy, a nonprofit payment processor with zero fees, ensuring 100% of donations reach the organization. The organization also accepts checks by mail.
2. Corporate Sponsorships: Business sponsorships at the Party for a Purpose campaign and UNITE Festival provide revenue while offering businesses visibility with families and community partners.
3. Grants and Institutional Funding: The organization receives support from key institutional partners including Cone Health and Guilford County Partnership for Children, which enables sustained program delivery.
4. Peer-to-Peer Fundraising: Party for a Purpose campaign invites individual hosts to raise funds by turning any gathering (birthday party, cookout, game night, workplace fundraiser) into a fundraising opportunity, with custom fundraising pages and FSNCC-provided materials.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

FSNCC is a 501(c)(3) nonprofit that provides free, confidential peer support, education, and caring connections to families with children who have disabilities, special healthcare needs, or who have experienced a NICU stay. Services are delivered through hospital-based presence at the Cone Health NICU, one-on-one parent mentor matching, support groups, sibling programs (Sibshops), and community events across Guilford County and surrounding counties in North Carolina. The organization supports 700+ families annually and has been operating since 1990.

Product overview

Family Support Network of Central Carolina is a nonprofit service organization providing a portfolio of free, confidential programs to families with children who have disabilities, special healthcare needs, or have experienced a NICU stay. The core offerings include the NICU Support Program, Disability Support Program, Sibshops Program, Parent Mentor Program, and Parent Groups. The organization also hosts the annual UNITE Greensboro Festival for community connection and inclusion, and runs the Party for a Purpose peer-to-peer fundraising campaign. Complementary resources include the Resource Guide (featuring 50+ partner agencies) and Summer Camp Directory for families. All services are offered at no cost to families in Guilford and surrounding counties.

Differentiator

Problem solved

Functional benefit

Products and services

• NICU Support Program
• Disability Support Program
• Sibshops
• Parent Mentor Program
• Parent Support Groups Free, in-person community-based support groups for parents of children with disabilities, special healthcare needs, or NICU experience, providing ongoing peer community and shared learning.

Quantifiable outcome

• 700+ families served annually through programs and support services
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered expanding, core and supporting.

• Alamance Regional Medical Center (Cone Health)expandingStrategic or Co-development Partner · 1 March 2023FSNCC is expanding its reach to Cone Health's Special Care Nursery at Alamance Regional Medical Center, delivering Admission Bags (receiving blankets, bonding butterflies, board books, FSNCC information) and tummy time quilts, taggie blankets, and Safe Sleep/Parent Wellness materials to families.
• Cone HealthcoreStrategic or Co-development PartnerCone Health is a key institutional partner providing hospital-based collaboration. FSNCC staff maintain an in-hospital presence at the Cone Health Women's and Children's Center NICU, and the organization acknowledges Cone Health as a critical partner enabling service delivery to NICU families.
• Guilford County Partnership for ChildrencoreStrategic or Co-development PartnerGuilford County Partnership for Children (Smart Start) is a key institutional partner supporting FSNCC's mission. The partnership enables collaborative efforts to support children prenatal to age five and their families across Guilford County.
• Family Support Network of NCcoreStrategic or Co-development PartnerFamily Support Network of NC is a statewide network partner that FSNCC is affiliated with, enabling access to broader resources, training, and coordination across North Carolina's family support network.
• Downtown GreensborosupportingGTM or Marketing PartnerDowntown Greensboro co-hosts the annual UNITE Festival with FSNCC, contributing to event planning, venue support (LeBauer Park), and community outreach for the inclusion-focused community event.
• Greensboro Parks and Rec (Adaptive and Inclusive Recreation)supportingGTM or Marketing PartnerGreensboro Parks and Rec co-hosts the UNITE Festival with FSNCC, providing venue access at LeBauer Park and contributing to the inclusive recreation-focused programming of the event.
• Greensboro Downtown Parks, Inc.supportingGTM or Marketing PartnerGreensboro Downtown Parks, Inc. co-hosts the UNITE Festival with FSNCC, contributing to the downtown park venue and community engagement for the annual inclusion festival.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• March of Dimes: Large national organization addressing maternal and infant health, including NICU family support, prematurity research, and family advocacy. Overlaps with FSNCC's NICU Support Program but operates at far greater scale and scope.
• Children's Miracle Network Hospitals: Large national network raising funds for children's hospitals, including NICU and pediatric specialty care. Broadly comparable target population and hospital partnership model, though at much larger scale.

Direct peers

• Graham's Foundation: National nonprofit supporting parents of premature infants through NICU care packages, peer mentor matching, and ongoing support. Highly comparable in NICU family support services and parent-mentor model.
• Family Support Network of North Carolina: The statewide parent network of which FSNCC is a regional affiliate. Operates the same NICU and disability family-support mission across North Carolina, with shared brand, training resources, and program model.
• Parent to Parent USA: National network of Parent to Parent programs providing peer support to families of children with disabilities or special healthcare needs. Directly comparable to FSNCC's Parent Mentor Program and Disability Support Program.
• Sibling Support Project: Creator of the Sibshops model that FSNCC directly operates. National organization providing training, resources, and a community of practice for Sibshops facilitators serving siblings of children with disabilities or health needs.
• Hand to Hold: National nonprofit providing peer-to-peer support, education, and resources to NICU families. Highly comparable mission and program structure (parent mentors, hospital partnerships, peer support groups) to FSNCC's NICU Support Program.
• Family Voices: National family-led organization supporting children and youth with special healthcare needs through peer support, advocacy, and family navigation—directly parallel to FSNCC's Disability Support Program.
• NICU Parent Network: Collaborative of NICU parent support organizations providing peer support training, advocacy resources, and best-practice sharing. Directly comparable peer-support network serving NICU families like FSNCC.

Regional players

• Exceptional Children's Assistance Center (ECAC): North Carolina-based parent training and information center supporting families of children with disabilities. Operates in the same state and serves overlapping populations, with comparable parent-support and resource-navigation services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/FSNCC
• Instagraminstagram.com/fsn_cc
• LinkedInlinkedin.com/company/fsncc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Support Network of Central Carolina