Full Assistance S.R.L.

What Full Assistance S.R.L. does

Full Assistance S.R.L. is a Bolivian private limited company (S.R.L.) headquartered in Santa Cruz that operates as a digital innovation and business assistance provider, founded in 2012 with 51 employees. The company serves insurance companies, insurance brokers, and general business enterprises across Latin America, offering a combined portfolio of proprietary cloud software, digital services, contact center operations, and insurance-specific field assistance. Its technology stack centers on three proprietary cloud/SaaS products: SIRIUS HCM (a Human Resources management platform covering payroll, time tracking, tax deductions, performance evaluation, and digital pay slips), IRIDIUM DMS (an enterprise process control and document management solution with graphical workflow design, metadata-based digitization, access control, and version management), and the Sistema de Prevención de Ganancias Ilícitas (a configurable anti-fraud and risk-detection tool targeted at insurance carriers and brokers). The company also maintains its own mobile application development capabilities for Android and iOS, and an intelligent contact center infrastructure with intelligent call routing, real-time agent monitoring, and unlimited recording.

The company's business model blends subscription-style SaaS licensing for its proprietary products with professional services revenue from web design, digital marketing, custom software development, and contact center operations. Field-based insurance assistance — including pre-risk vehicle inspection, medical audit, accident claims prosecution (procuraduría de siniestros), and crane/roadside assistance supported by a vehicle tracking system — represents a distinct operational services revenue stream. Pricing is quote-based and not publicly disclosed; the company indicates multi-year contracts are typical. Customer acquisition relies on a direct sales-led motion through the corporate website contact form, complemented by a Google-accredited digital marketing team running paid search/SEM, organic social presence on Facebook and Instagram, and SEO-driven content on the website.

Full Assistance positions itself as a one-stop-shop partner for digital transformation and operational assistance in the insurance and broader enterprise markets. While it has no disclosed institutional investors, M&A activity, patents, or formal certifications, the integrated service-and-product model and the niche specialization in insurance fraud, claims, and field assistance suggest a defensible but regionally contained niche position. Revenue, ARR, customer logos, and growth rates are not publicly disclosed, which limits external benchmarking of scale and momentum.

Name

Full Assistance S.R.L.

Legal name

Full Assistance S.R.L.

Website

https://full-assistance.net

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Full Assistance S.R.L. is a Bolivian B2B provider of proprietary cloud SaaS (SIRIUS HCM, IRIDIUM DMS, anti-fraud tools), digital services, contact center operations, and insurance-specific field assistance serving insurance carriers, brokers, and general enterprises across Latin America.

Ownership category

akta.pro rank

Product category

Insurance Technology and Assistance Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Management Consulting Services (54161)

SIC

Services-Computer Programming Services (7371), Services-Prepackaged Software (7372), Services-Management Consulting Services (8742)

akta.pro primary industry

Integration, API & Middleware Consulting (BPAHAEAJ)

akta.pro secondary industry

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

Keywords

• Software development
• Digital marketing
• Contact center services
• Insurance assistance
• Business consulting

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Technology & Digital Services: Revenue generated from web design, digital marketing, mobile app development, and custom software development services, including ERP, CRM, and document digitization systems implementation with ongoing technical support and maintenance.
2. SaaS/Cloud Products (SIRIUS HCM, IRIDIUM DMS): Subscription-based cloud computing solutions for HR management and document/process management, likely with recurring revenue model based on SaaS licensing.
3. Contact Center Services: Inbound and outbound call center services including customer experience management, telemarketing, debt collection, surveys, market research, and customer retention services operating 24/7.
4. Insurance Assistance Services: Pre-risk vehicle inspection services, medical audits, accident attorney/prosecution services, and roadside assistance (crane and mechanical support) primarily serving insurance companies.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Full Assistance S.R.L. is a Bolivian digital innovation partner that develops proprietary software products (SIRIUS HCM, IRIDIUM DMS, and an Anti-Money Laundering prevention system) and delivers a broad portfolio of business services including web design, digital marketing, app and software development, contact center operations, vehicle inspection, medical audit, attorney services, roadside/crane assistance, and general consultancy.

Product overview

Full Assistance S.R.L. is a digital innovation partner offering a portfolio of three core cloud-based software products (SIRIUS HCM, IRIDIUM DMS, and Sistema de Prevención de Ganancias Ilícitas) alongside technology services (web design, digital marketing, app development, software development), assistance services (contact center, vehicle inspection, medical audit, attorney services, crane/roadside assistance), and consultancy services (physical wellbeing, corporate responsibility).

Differentiator

Problem solved

Functional benefit

Brands

• SIRIUS HCM: Cloud Computing solution for managing all processes related to Human Resources administration, including payroll automation, time tracking, tax deductions, social benefits management, employee portal, productivity milestones, workforce planning, performance evaluation, and automated vacation/leave management.
• IRIDIUM DMS

Products and services

• SIRIUS HCM Human Capital Management software product developed by the company for workforce administration.
• IRIDIUM DMS Document Management System software developed by the company for managing business documents.
• Sistema de Prevención de Ganancias Ilícitas Anti-Money Laundering / illicit gains prevention system developed by the company for compliance purposes.
• Contact Center Services Outsourced contact center / customer support operations delivered by Full Assistance S.R.L. for client companies.
• Vehicle Inspection Services Field vehicle inspection services typically performed in support of insurance claims handling.
• Medical Audit Services Medical audit services delivered in support of insurance claim adjudication.
• Attorney / Legal Services Attorney services supporting client legal and insurance-related matters.
• Crane and Roadside Assistance Crane and roadside assistance services supporting insurance claims and fleet support operations.
• Web Design and Digital Marketing Web design and digital marketing services delivered to client businesses.
• App and Software Development Custom mobile application and bespoke software development services for client businesses.
• General Consultancy General business and technology consultancy services.

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Market position

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/fullassistance
• LinkedInlinkedin.com/company/full-assistance-s-r-l

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Full Assistance S.R.L.