Pemerintah Daerah Kabupaten Garut

What Pemerintah Daerah Kabupaten Garut does

Pemerintah Daerah Kabupaten Garut is the regional government of Garut Regency, an administrative subdivision of West Java Province (Jawa Barat), Indonesia, established in 1813 and currently led by Bupati Abdul Syakur Amin under the 2025-2029 administration with the vision 'Garut Hebat, Garut Bermartabat.' The entity operates a multi-platform digital government service ecosystem spanning 42 districts (Kecamatan) and multiple SKPDs (regional government organizations) including Dinas Komunikasi dan Informatika, Dinas Kesehatan, RSUD Dr. Slamet (regional hospital), and Perumda Air Minum Tirta Intan (regional water utility). Its technology stack comprises citizen-facing platforms — LAPOR (complaints), Sijempol (licensing), Pasti Oke mobile app (population services), Garut Satu Data (open data), SiDOBRAK (asset management), WBS (whistleblowing), CCTV monitoring, and Radio Intan — alongside internal administration systems such as E-Kinerja, SIMASN, and E-Cuti integrated with national platforms (BKN, LKPP, BPJS Kesehatan, BMKG, JDIH).

The entity operates under Indonesia's decentralization framework and is funded through the regional budget (APBD) sourced from regional taxes and central government transfers (DAU, DAK, DBH). It holds an exclusive statutory mandate over public administration, licensing, healthcare, education, infrastructure, tourism, agriculture, and social services within its jurisdiction. The 'customer base' is effectively the entire citizenry and business community of Garut Regency, served through a hybrid physical-digital distribution model combining in-person service counters at district and village levels with web, mobile, and social media channels (Facebook, Twitter/X, Instagram, YouTube, WhatsApp).

Strategic posture is defined by digital modernization of citizen services, integration with national government systems, and healthcare infrastructure expansion (notably the Rotinsulu Clinic-to-hospital conversion under a Kementerian Kesehatan partnership). The entity is not a commercial enterprise; revenue, EBITDA, and market-share metrics do not apply, and its growth is bounded by APBD fiscal cycles and the statutory boundaries of its regency jurisdiction.

Name

Pemerintah Daerah Kabupaten Garut

Legal name

Pemerintah Daerah Kabupaten Garut

Website

https://garutkab.go.id

Company type

Private

Founded year

1813

Operating status

Operating

Headcount range

101–250 employees

Short description

Pemerintah Daerah Kabupaten Garut is the regional government of Garut Regency in West Java, Indonesia, providing public administration, licensing, healthcare, education, and social services to citizens across 42 districts through a digital ecosystem of citizen-facing platforms and internal administration systems integrated with national government infrastructure.

Ownership category

akta.pro rank

Product category

Government Administration Services

NAICS

Public Administration (92), Executive, Legislative, and Other General Government Support (921), Executive and Legislative Offices, Combined (92114)

SIC

Services-Social Services (8300)

akta.pro primary industry

Governor/Executive Office & Cabinet Administration (BPAIABAA)

akta.pro secondary industry

Public Affairs & Government Relations (MPAAADAE)

Keywords

• Public administration services
• Government digital services
• Citizen service portal
• Licensing and permits
• Regional government operations

Headquarters

HQ city

Garut

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels4 records

Marketing channels4 records

Core offering

Pemerintah Daerah Kabupaten Garut delivers regional government administration services to citizens of Garut Regency in West Java, Indonesia. The core offering encompasses public administration services including business licensing (Sijempol), population services (Pasti Oke mobile app), complaint reporting (LAPOR), open data access (Garut Satu Data), e-procurement, health insurance services, and tourism promotion through a multi-platform digital ecosystem. The entity operates 42 districts through various SKPD government agencies under the leadership of the elected Bupati (Regent).

Product overview

Pemerintah Daerah Kabupaten Garut operates a multi-platform digital government service ecosystem consisting of public-facing citizen services and internal government administration systems. The public-facing services include complaint reporting (LAPOR), legal documentation (JDIH), e-procurement (LPSE, SiRUP), business permits (Sijempol), population services (Pasti Oke mobile app), food price monitoring (SIPANGAN, Harga Pangan), health insurance services (P-Care BPJS), and hospital information. The government also maintains open data (Garut Satu Data), regional asset management (SiDOBRAK), and anti-corruption reporting (WBS). Internal systems include employee performance (E-Kinerja), civil servant management (SIMASN), and leave management (E-Cuti). Infrastructure includes CCTV monitoring and Radio Intan for public communication.

Differentiator

Problem solved

Functional benefit

Brands

• Garut Satu Data: One Data System - Data integration and visualization platform for government data management
• Pasti Oke
• Sijempol
• Radio Intan
• LAPOR
• SiDOBRAK

Products and services

• LAPOR Public Complaint Reporting System Online complaint reporting system that allows citizens to submit complaints and feedback to the local government.
• Sijempol Business Licensing Service Online business permit and licensing service platform for businesses in Garut Regency.
• Pasti Oke Population Services Mobile Application Mobile application for population services including ID cards, family cards, and other civil registration services.
• Garut Satu Data Open Data Platform One data platform providing public access to regional data, statistics, and visualizations.
• SiDOBRAK Regional Asset Management Dashboard Dashboard system for regional government asset optimization and management.
• WBS Whistleblowing System Whistleblowing system for reporting corruption or misuse of government authority.
• CCTV Public Monitoring System Real-time traffic and public area monitoring system through CCTV cameras throughout Garut Regency.
• Radio Intan Government Radio Station Official regional radio station of Garut Regency for public information dissemination.
• LPSE Electronic Procurement Service Electronic procurement service platform for government procurement processes.
• JDIH Legal Documentation Network Legal documentation and information network providing access to regional laws and regulations.
• Harga Pangan Food Price Monitoring System Food price information and monitoring system managed by the Trade and Industry Office.
• Garut Virtual Tour Tourism Service Virtual tour platform for tourism destinations in Garut Regency including Cangkuang, Karacak Valley, Makam Godog, Cibereum, Batulempar, and Cihanyawar.
• RSUD Dr. Slamet Regional Hospital Service Tariffs Information portal for hospital service tariffs at Dr. Slamet Regional Hospital.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Six partnerships are on record, tiered core and minor.

• BMKG (Badan Meteorologi, Klimatologi, dan Geofisika)coreStrategic or Co-development PartnerCollaboration with BMKG for earthquake mitigation programs (Sekolah Lapang Gempacabm) and weather forecasting services. Provides real-time weather information integration on the government website.
• Kementerian Kesehatan RI (Ministry of Health)coreStrategic or Co-development PartnerPartnership with Kemenkes for healthcare facility development, including acceleration of Rotinsulu Clinic development into a hospital. Implements national health programs including KITA SEHAT transformation.
• BKN (Badan Kepegawaian Negara)minorStrategic or Co-development PartnerIntegration with BKN for E-Kinerja employee performance system and civil servant management
• LKPP (Lembaga Kebijakan Pengadaan Barang/Jasa Pemerintah)minorStrategic or Co-development PartnerConnected through SiRUP (Sistem Informasi Rencana Umum Pengadaan) for government procurement information system
• BPJS KesehatanminorStrategic or Co-development PartnerP-Care integration for national health insurance claim processing and healthcare service management
• JDIH (Jaringan Dokumentasi dan Informasi Hukum)minorStrategic or Co-development PartnerLegal documentation and information network for regional government legal documents

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pemerintah Kabupaten Bogor: Larger West Java regency with comparable structure of executive-led SKPD agencies, integrated digital public services (LAPOR-style complaints, licensing systems, open data), serving a similarly diverse citizen base.
• Pemerintah Kabupaten Sumedang: West Java regency comparable in scope and governance structure, also operates digital licensing, complaint, and open-data platforms funded through APBD.
• Pemerintah Kabupaten Bandung: Sibling regency government in West Java, similar population size and operational scope, comparable SKPD structure and digital service portfolio including licensing, complaint handling, and open data platforms.
• Pemerintah Kabupaten Tasikmalaya: Neighboring West Java regency with comparable rural-urban mix, similar digital government ecosystem (licensing, complaints, data platforms), and APBD-funded operating model.
• Pemerintah Kabupaten Cianjur: Adjacent regency with similar administrative scale, agricultural-economic base, and recently elevated disaster-risk profile that shapes infrastructure and digital service priorities in parallel ways to Garut.

Regional players

• Pemerintah Kota Bandung: City government in the same West Java province with comparable digital citizen services (complaints, licensing, open data) but serving an urban population rather than Garut's mixed rural-regency profile.
• Pemerintah Provinsi Jawa Barat: Provincial-level government that exercises administrative oversight over Garut Regency and operates its own broader digital service portfolio (including the LPSE platform that Garut uses) at a wider jurisdictional scale.

Broad incumbents

• Kementerian Dalam Negeri Republik Indonesia: National Ministry of Home Affairs sets the SPBE policy framework, regulates regency governance structure, and administers the DAU/DAK transfers that fund Garut's operations — a broader incumbent shaping the entity's operating environment.

Market position

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/pemkab_garut
• YouTubeyoutube.com/channel/UCaqI99yUtWOcakSRYUEVAEQ/playlists
• Facebookfacebook.com/DiskominfoGRT
• Instagraminstagram.com/garutkab_official
• LinkedInlinkedin.com/company/garutkab

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Pemerintah Daerah Kabupaten Garut