Town of Georgetown

Name

Town of Georgetown

Legal name

Town of Georgetown

Website

https://georgetownma.gov

Company type

Public

Founded year

1839

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive and Legislative Offices, Combined (92114), Executive Offices (921110), Other General Government Support (921190)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Finance, Treasury, Budget & Procurement (BPAIACAC), City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Economic Development & Business Licensing (Local) (BPAIACAN), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal government services
• Public safety administration
• Property tax assessment
• Water and light utilities
• Community planning and zoning

Headquarters

HQ city

Georgetown

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales, Technology or R&D

Pricing tiers

Distribution channels3 records

Marketing channels6 records

Core offering

The Town of Georgetown delivers comprehensive municipal government services to approximately 8,000+ residents through 15+ departments, including public safety (Fire, Police), utilities (Water and Municipal Light Departments), property tax assessment and collection, planning, building inspection and permitting, library services, senior services, and parks and recreation. Services are funded primarily through a property tax levy of approximately $24.5 million on a $42 million total budget, with delivery supported by online portals for permits, tax payments, and utility bills. The town operates under a Town Meeting form of government giving voters direct authority over local decisions.

Product overview

The Town of Georgetown operates as a traditional New England municipal government, providing residents with a comprehensive suite of public services organized across multiple departments and elected/appointed boards. The town's service portfolio includes government administration (Town Administrator, Town Clerk, Town Accountant), public safety (Fire, Police), utility services (Water Department, Municipal Light Department), community services (Georgetown Peabody Library, Council on Aging, Parks & Recreation), planning and development services (Planning, Building Inspector), and civic participation mechanisms (Town Meeting, various boards and commissions). Online services include tax payment, building permits, and utility bill management through third-party payment platforms. The organization does not offer a commercial product or technology platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Municipal Government Services Core portfolio of municipal services delivered to Georgetown residents and businesses through 15+ town departments, including government administration (Town Administrator, Town Clerk, Town Accountant, Treasurer/Collector), public safety (Fire Department, Police Department), utility services (Water Department, Municipal Light Department), property tax assessment and collection (Assessor's Office), planning and zoning (Planning Department, Building Inspector, Conservation Commission, Zoning Board of Appeals), community services (Georgetown Peabody Library, Council on Aging, Parks & Recreation, Veterans' Services), and education (School Department). Services are funded primarily through property taxes and delivered through in-person offices and online portals.
• Georgetown Community TV (GCTV) Local cable access television station broadcasting town meetings, government proceedings, and community programming to Georgetown residents.
• Georgetown Connect Emergency Alert System Citizen alert and notification system for emergency communications and community updates, delivered to Georgetown residents via email and SMS.
• Water Department Utility Service Municipal water utility service operated by the Georgetown Water Department, providing drinking water supply, water mains, and related services to residents and businesses within Georgetown.
• Municipal Light Department Utility Service Municipal electric utility service operated by the Georgetown Municipal Light Department, providing electricity distribution to residents and businesses within the town's service territory and offering rebate programs for energy efficiency.
• Building Inspection and Permitting Building inspection and permitting service operated by the Georgetown Building Inspector, processing building permits, electrical permits, plumbing permits, and certificates of occupancy for construction projects within town.
• Planning Board Services Planning Board services including review of subdivisions, site plans, special permits, and zoning administration for development projects within Georgetown, supported by the Town Planner.
• Georgetown Peabody Library Services Public library services operated by the Georgetown Peabody Library, providing book lending, media, online resources, calendar of events, and community programming to town residents.
• Council on Aging Services Senior services operated by the Georgetown Council on Aging at the Senior Community Center, including health and wellness programs, outreach services, and transportation services for older residents.
• Parks and Recreation Programs Parks and recreation programs operated by the Georgetown Parks and Recreation Department, including field and park use permits and community recreational programming.
• Fire and Emergency Medical Services Fire suppression, emergency medical services, fire prevention, and training programs operated by the Georgetown Fire Department to protect town residents and property.
• Police Services Police services operated by the Georgetown Police Department, including patrol, investigations, and an anonymous tip line for residents.
• Highway Department Services Highway and road maintenance services operated by the Georgetown Highway Department, including road construction, snow removal, and infrastructure maintenance.
• Georgetown Housing Authority Services Affordable housing services operated by the Georgetown Housing Authority, providing housing management and related services to eligible residents.
• Camp Denison Conservation Area Conservation area operated by the Camp Denison Conservation Area Committee, providing open space and conservation land for passive public recreation and conservation purposes.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered minor, core and major.

• National GridminorStrategic or Co-development Partner · 1 January 2013License agreement signed in 2013 allowing public use of the powerline right-of-way for the Georgetown Recreational Path (Rail-Trail). The trail can be used in its current 'as is' condition for walking, running, biking, birding, dog walking on leash, and cross-country skiing.
• Massachusetts Department of Energy Resources - Green Communities ProgramcoreStrategic or Co-development PartnerTown received $140,000 Green Communities grant in 2021 and $199,999 grant in 2022 for energy efficiency projects. Program requires meeting energy reduction criteria.
• RevizecoreTechnology or IntegrationWebsite platform provider powering the official Town of Georgetown government website with content management system for all department pages.
• EPA and MA DEPcoreStrategic or Co-development PartnerPartnership for MS4 (Municipal Separate Storm Sewer System) compliance and stormwater management regulations. Town files annual reports under EPA and MA DEP oversight.
• Essex County Registry of DeedscoreTechnology or IntegrationRequired partnership for all Planning Board application signatures to be notarized and recorded. All signatures must be notarized Jurat through this registry.
• MA DOTmajorStrategic or Co-development PartnerWest Main Street reconstruction project (75% submittal). MA DOT project plans for road reconstruction and improvement.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/georgetownma
• LinkedInlinkedin.com/company/georgetown

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Georgetown