Le CLIC Gérontonomie Clermont Métropole

What Le CLIC Gérontonomie Clermont Métropole does

Le CLIC Gérontonomie Clermont Métropole is a non-profit association governed by French Law 1901, headquartered at 30 boulevard Berthelot in Clermont-Ferrand. It operates as a public-interest coordination body (guichet unique) for gerontological services in the Clermont Auvergne Métropole area, serving seniors aged 60 and over (approximately 74,205 residents as of 2016 in the territory), their families, home care professionals, and partner establishments such as EHPAD, USLD, Résidences Autonomie, day care centres, and SAAD providers across the Puy-de-Dôme department. Founded in January 2007 as the CLIC de l'agglomération clermontoise and rebranded in 2020, the organization is led by a team of seven staff headed by Director Catherine Mercier and is funded primarily by the Conseil Départemental du Puy-de-Dôme, CNSA (Section IV), and CARSAT Auvergne.

The association delivers three interconnected missions: (1) the CLIC information and coordination hub for seniors and families, distributed through a network of 21 Lieux Information Seniors (LIS) embedded in municipal CCAS offices and town halls across Clermont Auvergne Métropole, handling approximately 10,000 requests per year; (2) the ViaTrajectoire Grand Age mandate, providing departmental-level coordination of the ViaTrajectoire software platform (operated regionally by ARS Auvergne-Rhône-Alpes) for EHPAD admission dossiers across Puy-de-Dôme; and (3) the ERMA (Espace Ressources pour les Métiers de l'Autonomie) programme, operated in partnership with ITSRA, which runs approximately six annual thematic meetings and a documentation centre supporting home care professionals and informal caregivers. The association maintains a territorial observatory, prevention guides, downloadable partner listings, and mapping resources.

All services are free for end-users, in line with the association's stated values of neutrality and non-discrimination. The organization does not develop proprietary technology; its core technology posture is integration with the regional ViaTrajectoire platform combined with its own documentation, observatory, and partner-listing databases. Revenue mechanics are entirely public co-financing under the French medico-social framework, with the Conseil Départemental du Puy-de-Dôme holding exclusive piloting authority since the 2004 decentralization law. The MAIA coordination mission historically led by the CLIC was transferred in 2022 to the new DAC 63 dispositif.

Name

Le CLIC Gérontonomie Clermont Métropole

Legal name

CLIC Gérontonomie Clermont Métropole

Website

https://gerontonomie.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

Le CLIC Gérontonomie Clermont Métropole is a French non-profit association providing gerontological coordination services for seniors 60+ and families across Clermont Auvergne Métropole, via a CLIC information hub, a 21-site LIS municipal network, the departmental ViaTrajectoire EHPAD admissions platform, and ERMA home-care professional development.

Ownership category

akta.pro rank

Product category

Gerontological Coordination Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Multi-Campus / Regional CCRC Networks (HLADAEAF)

akta.pro secondary industry

Single-Site CCRCs (HLADAEAE)

Keywords

• Gerontological coordination services
• Senior information services
• Elderly care coordination
• Home care professional support
• Nursing home admission management

Headquarters

HQ city

Clermont-Ferrand

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Public funding (co-financement public): As a non-profit association under French law (Loi 1901), the CLIC Gérontonomie is co-financed by public funds. Originally co-funded by the State (État) and the Conseil Général du Puy-de-Dôme. Since the decentralization law of 2004 (law of 13 August 2004), the department has held exclusive oversight. Funding also comes from the CNSA (Caisse Nationale de Solidarité pour l'Autonomie) through the Section IV managed by the Conseil Départemental du Puy-de-Dôme, and from CARSAT Auvergne. The association's activities are free for users.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Le CLIC Gérontonomie Clermont Métropole is a non-profit association (Loi 1901) that serves as the single CLIC coordinating gerontological services across Clermont Auvergne Métropole, with a network of 21 Lieux Information Seniors (LIS) embedded in municipal CCAS offices processing approximately 10,000 senior requests per year. It runs three interconnected missions: the CLIC information and coordination hub for seniors and families, the ViaTrajectoire Grand Age digital platform for managing EHPAD admission dossiers across the entire Puy-de-Dôme department, and the ERMA (Espace Ressources pour les Métiers de l'Autonomie) resource center supporting home care professionals through thematic meetings and documentation. All services are free of charge and financed by public funds from the Conseil Départemental du Puy-de-Dôme, CNSA, and CARSAT Auvergne.

Product overview

Le CLIC Gérontonomie Clermont Métropole operates as a non-profit association (Loi 1901) providing gerontological coordination services on the Clermont Métropole territory. The organization offers three interconnected services: (1) the CLIC mission as a single-window information and coordination hub for seniors and families, (2) the ViaTrajectoire Grand Age digital platform for managing nursing home placement requests across the Puy-de-Dôme department, and (3) the ERMA (Espace Ressources pour les Métiers de l'Autonomie) resource center supporting home care professionals. These services are complemented by a network of 21 Lieux Information Seniors (LIS) for proximity reception, a documentation center with prevention guides and territorial data, and mapping resources for healthcare network visualization. The organization does not develop commercial software products but facilitates access to the government-operated ViaTrajectoire platform.

Differentiator

Problem solved

Functional benefit

Products and services

• CLIC (Centre Local d'Information et de Coordination)
• ViaTrajectoire Grand Age

Quantifiable outcome

• The LIS network handles approximately 10,000 requests per year from seniors and families
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• ITSRA (Institut de Travail Social de Région Auvergne)coreStrategic or Co-development PartnerThe ERMA (Espace Ressources pour les Métiers de l'Autonomie) programme is operated in partnership between CLIC Gérontonomie and ITSRA. This partnership enables ERMA to offer not only meetings and documentation but also information and pathways toward qualifying training in the home care sector. ITSRA provides the training dimension while the CLIC provides the coordination and operational delivery.
• CCAS of Clermont Auvergne Métropole municipalitiescoreChannel Partner/ Reseller/ Distributor21 municipal CCAS offices (Centres Communaux d'Action Sociale) across Clermont Auvergne Métropole are partnered with the CLIC as Lieux Information Seniors (LIS). They provide front-line reception of seniors under a formal convention. The CCAS ensure direct public contact while the CLIC provides coordination, documentation, training support, and quarterly reporting.
• Conseil Départemental du Puy-de-DômecoreOthersThe primary institutional overseer and funder. Since the decentralization law of 2004, the Conseil Départemental holds exclusive piloting of CLIC activities. It mandates the ViaTrajectoire mission to the association and funds the ERMA through CNSA Section IV delegation. The department also provides territorial oversight.
• CARSAT AuvergnecoreOthersCARSAT Auvergne (Caisse d'Assurance Retraite et de la Santé au Travail) is a key institutional partner that co-funds CLIC actions and prevention programmes. The association's prevention actions are deployed in coordination with CARSAT guidelines, and CARSAT is listed as a partner on the homepage footer alongside the Conseil Départemental.
• ARS Auvergne-Rhône-Alpes (Agence Régionale de Santé)coreOthersThe regional health agency drives the ViaTrajectoire system at the regional level and is referenced as the body that, together with the Conseil Départemental, mandated the use of ViaTrajectoire across Auvergne-Rhône-Alpes from 2019. The ARS provides the medico-social platform infrastructure.
• CNSA (Caisse Nationale de Solidarité pour l'Autonomie)coreOthersThe national solidarity fund for loss of autonomy delegates the Section IV (personnes âgées) funding to the Conseil Départemental du Puy-de-Dôme, which in turn funds the ERMA and CLIC activities. CNSA is referenced on the homepage as an institutional partner and links to its website are maintained.
• DAC 63 (Dispositif d'Appui à la Coordination du Puy-de-Dôme)minorStrategic or Co-development PartnerThe DAC 63, created in July 2022, succeeded the MAIA method as the coordination body for complex situations (all ages and all pathologies). The CLIC's history notes that the MAIA was previously piloted by the CLIC of the Clermont agglomeration, with CCAS de Clermont-Ferrand handling case management. The DAC now covers this coordination role.
• CCAS Clermont-FerrandminorStrategic or Co-development PartnerCCAS de Clermont-Ferrand was historically designated as the body carrying case management (gestion de cas) under the MAIA method piloted by the CLIC. While the MAIA has been succeeded by DAC 63, the CCAS remains a key local institutional partner within the LIS network.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• CCAS de Lyon (Centre Communal d'Action Sociale): Municipal social action center for the city of Lyon, providing information, orientation, and elderly support services to seniors in metropolitan Lyon. Comparable because CCAS offices serve as the same kind of frontline LIS-equivalent reception points that the CLIC Gérontonomie coordinates across Clermont Auvergne Métropole.

Broad incumbents

• Croix-Rouge française: Major French humanitarian NGO operating home help, EHPAD, and senior support services across France. Comparable because it delivers and coordinates elderly support services across regional territories, often in partnership with departmental authorities and CNSA.
• UNA France (Union Nationale de l'Aide, des Soins et des Services aux Domiciles): National federation representing home care, assistance, and personal services providers in France. Comparable because UNA's member network operates the SAAD and SSIAD services that the CLIC references and coordinates through ERMA and its LIS network.
• France Assos Santé: National umbrella representing approved health-oriented associations in France, including senior and disability organizations. Comparable because it coordinates patient/user associations across French health and medico-social ecosystems, similar to the CLIC's coordination role for elderly residents.
• ADMR (Association du service à domicile): National federation providing home care and support services to elderly and dependent persons across France. Comparable because both organizations serve the same elderly population with coordination, support, and home-care-related services, though ADMR directly delivers services whereas the CLIC coordinates them.

Others

• DAC 63 (Dispositif d'Appui à la Coordination du Puy-de-Dôme): Departmental coordination device that succeeded the MAIA method previously piloted by the CLIC. Comparable because it operates an adjacent coordination mandate for complex medico-social situations across Puy-de-Dôme, overlapping with the CLIC's historical scope and representing the structural institutional successor.

Emerging players

• France Alzheimer: National association supporting people with Alzheimer's disease and their families through information, orientation, training, and care pathways. Comparable because it operates an information/coordination function for elderly persons with cognitive loss — the same population that flows through the CLIC's ViaTrajectoire and ERMA channels.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/clic-agglomeration-clermontoise

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Le CLIC Gérontonomie Clermont Métropole