What Stadt Gevelsberg does

Stadt Gevelsberg is a municipal government entity (Kommune) under public law in the Ennepe-Ruhr-Kreis district of North Rhine-Westphalia, Germany, serving approximately 30,000-35,000 residents. As the local administrative authority, it delivers the full statutory scope of municipal services including citizen registration, family and senior services, education administration, urban planning, cultural programming, economic development, environmental protection, and waste/water management. Operations are led by Bürgermeister Claus Jacobi and organized across specialized departments including Finance (Herr Garske), Economic Development and City Marketing (Markus Marsurkewitz), Social Services, Public Order, and Technical Operations (Herr Weiss), with Frau Fichtner serving as Data Protection Officer.

The city's core digital product is the Rathausdirekt citizen service portal (rathausdirekt.gevelsberg.de), which provides 24/7 access to 148 administrative services organized by life situations (Lebenslagen). The technology stack is built on TYPO3 CMS with the citkoPortal web application (citkomm) for online forms and transactions, NOLIS smartForms for service requests, and Matomo open-source analytics with IP anonymization. Data is processed on servers in the SIT data center. Physical cultural infrastructure includes the 479-seat Aula im Schulzentrum West (offering Vario-Abo seasonal subscriptions), the Ennepebogen urban park (completed 2013 on a former industrial site), and the Bürgerhaus Alte Johanneskirche. The city is GDPR/DSGVO compliant and partially conforms to BITV 2.0 accessibility standards.

Revenue is generated through statutory municipal taxes (property tax/Grundsteuer, trade tax/Gewerbesteuer, dog tax/Hundesteuer), administrative fees for permits and certifications, and recurring service charges (waste, drainage/Entwässerungsgebühren, street cleaning). Commercial offerings include guided city tours (8-10 EUR per person) and cultural event ticketing via Reservix. Strategic partnerships include the EN-Agentur regional economic development agency and Pro City Gevelsberg city marketing association. The entity operates as a non-commercial public authority with no parent company, no subsidiaries, and no disclosed financial figures.

Name

Stadt Gevelsberg

Legal name

Stadt Gevelsberg

Website

https://gevelsberg.de

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

Stadt Gevelsberg is a German municipal government entity (Kommune) in North Rhine-Westphalia providing administrative services, cultural programming, economic development, and digital citizen services to approximately 30,000-35,000 residents through its Rathausdirekt online portal and physical city hall.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (921), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of General Economic Programs (92611)

SIC

Refuse Systems (4953), General Bldg Contractors - Nonresidential Bldgs (1540)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works / In-House Municipal Collection Operations (EUAIAAAF), Public Works General Contracting (IMAFAAAG)

Keywords

• Municipal administration services
• Citizen service portal
• Public sector governance
• Wastewater utility services
• Cultural program management

Headquarters

HQ city

Gevelsberg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Tax Revenue: Municipal taxes including property tax (Grundsteuer), trade tax (Gewerbesteuer), and dog tax (Hundesteuer). These constitute the primary source of municipal revenue.
2. Administrative Fees: Various administrative service fees charged for permits, registrations, certifications, and official documents.
3. Service Charges: Charges for utilities and municipal services including waste disposal, canal/drainage fees (Entwässerungsgebühren), and street cleaning/winter service fees.

Pricing tiers

Distribution channels3 records

Marketing channels4 records

Core offering

Stadt Gevelsberg is the municipal government entity for the city of Gevelsberg in North Rhine-Westphalia, Germany. It provides administrative services (registration, permits, certificates, tax collection), cultural programming, urban planning, social services, waste disposal and drainage utilities, and economic development support for local businesses. Services are delivered physically at the Rathaus and Bürgerbüro and digitally through the Rathausdirekt portal covering 148 administrative services.

Product overview

Stadt Gevelsberg operates a digital municipal service platform centered on its Citizen Service Portal (Rathausdirekt), which provides access to over 148 administrative services organized by life situations and online categories. The platform is complemented by a Cultural Program featuring events at the Aula Schulzentrum West, the Ennepebogen urban recreation park, guided city tours, and economic development services. Key digital services include online library access, kindergarten placement management, VHS course booking, and citizen registration services. The infrastructure is built on TYPO3 CMS with integrations for ticket sales (Reservix), web analytics (Matomo), and online form processing (NOLIS smartForms).

Differentiator

Problem solved

Functional benefit

Products and services

• Citizen Service Portal (Rathausdirekt) Comprehensive online citizen service portal providing access to over 148 administrative services, life situation guides (Lebenslagen), and online transactions for Gevelsberg residents and businesses. Available 24/7.
• Online Administrative Services (Online-Services) Digital administrative services catalog with 148 listed services covering registration, taxes, building, family, mobility, and business matters, with online transaction capabilities.
• Life Situations Portal (Lebenslagen) Guided navigation through administrative procedures organized by life events such as birth, marriage, employment, housing, and retirement.
• Cultural Program (Kulturprogramm) Seasonal cultural events including exhibitions, concerts, and theater performances held at Aula im Schulzentrum West (479 seats), offering Vario-Abo season ticket subscriptions covering 4-7 events. Discounts available for youth, students, volunteers, and welfare recipients.
• Ennepebogen Urban Park Urban park and event venue on the site of a former transformer station, featuring green spaces, wooden platforms, a beach area along the Ennepe river, climbing wall, and skate area.
• Stadtrundgang (City Tour) Guided city tours offered in two options: a longer route (2.5 hours, 10 EUR per person) covering upper Mittelstraße and lower Elberfelder Straße, and a shorter route (1.5 hours, 8 EUR per person) in the village area.
• Economic Development Services (Wirtschaftsförderung) Business support services including information on commercial properties, site selection, startup guidance, and coordination with the regional economic development agency (EN-Agentur) including monthly funding consultations.
• Digital Services (Digitale Dienste) Online services including Büchereiausweis (library card) application, OnleiheRuhr e-book lending, VHS course booking, KITAplaner kindergarten placement, and various registration services.

Quantifiable outcome

• 148 municipal services available
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature2 records

Partnerships

Three partnerships are on record, tiered core and minor.

• EN-Agentur (Wirtschaftsförderungsagentur Ennepe-Ruhr GmbH)coreStrategic or Co-development PartnerThe EN-Agentur is the regional economic development agency for the Ennepe-Ruhr-Kreis. Stadt Gevelsberg cooperates with EN-Agentur for business support, funding programs, site marketing, and economic development initiatives. The agency supports all 9 cities in the district with 324,000 residents. Joint activities include advising on federal and state funding programs, which are offered on the first Monday of each month at Gevelsberg city hall.
• Pro City Gevelsberg e.V.minorGTM or Marketing PartnerPro City Gevelsberg is the city marketing association that works closely with the municipal economic development office (Büro für Wirtschaftsförderung und Stadtmarketing) for city marketing and commercial district promotion activities.
• Landesbeauftragte für Datenschutz und Informationsfreiheit NRWminorOthersThe state data protection authority for North Rhine-Westphalia serves as the supervisory body for data protection compliance. Citizens may file complaints regarding data processing by Stadt Gevelsberg with this authority.

Scale indicators1 record

Recent moves6 records

Expansion highlights3 records

Others

• citkomm GmbH: Provider of the citkoPortal platform that Stadt Gevelsberg relies on for online forms, citizen portals, and transactional services. An enabling/ecosystem partner rather than a competing government; relevant for understanding the dependency and modernization path.
• EN-Agentur (Wirtschaftsförderungsagentur Ennepe-Ruhr GmbH): Regional economic development agency partnering with all 9 Ennepe-Ruhr-Kreis municipalities including Stadt Gevelsberg. Provides funding-program consultation, site marketing, and business support — enabling a shared service layer across peer municipalities.

Direct peers

• Stadt Ennepetal: Adjacent municipality within the Ennepe-Ruhr-Kreis district of NRW, Germany. Operates the same set of municipal services (registration, permits, economic development, cultural programming) for a similar small-town population (~30k), under the same Land NRW legal framework as Stadt Gevelsberg.
• Stadt Hattingen: Mid-size Ennepe-Ruhr-Kreis municipality (~55k residents) sharing the same district and economic development framework (EN-Agentur). Comparable in regulatory environment and service breadth, though somewhat larger in scale.
• Stadt Witten: Ennepe-Ruhr-Kreis member city with ~96k residents — a direct peer sharing the same district and economic-development infrastructure. Broader municipal scope but identical legal framework and citizen-service portfolio.
• Stadt Schwelm: Another Ennepe-Ruhr-Kreis municipality of directly comparable size (~28k residents) and service scope. Comparable in tax base, citizen-service offering, and regional partnership structure via EN-Agentur — making it one of the closest analogs to Stadt Gevelsberg.
• Stadt Sprockhövel: Smaller Ennepe-Ruhr-Kreis municipality serving ~25k residents with the same municipal service portfolio. Comparable in administrative scale, digital offering (likely rathausdirekt platform), and cultural/infrastructure programming.

Regional players

• Stadt Bochum: Large Kreisfreie Stadt in NRW (~365k residents) operating an extensive municipal administration including citizen portals comparable to rathausdirekt. Relevant for benchmarking digital service maturity and economic development programs at scale, though not a direct competitor for residents.

Broad incumbents

• Stadt Wuppertal: Major NRW city (~355k residents) and Kreisfreie Stadt with a much larger administration and budget. Comparable in legal/regulatory framework and core service categories, but at substantially greater scale — useful as an upper-bound reference.
• Stadt Hagen: Larger independent city in the adjacent region of NRW (~188k residents). Operates a much broader municipal service portfolio at greater scale; useful as a broader incumbent comparable for the upper trajectory of NRW city-administration services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/stadt-gevelsberg

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Gevelsberg