Groupe Hospitalier Est Réunion

What Groupe Hospitalier Est Réunion does

Groupe Hospitalier Est Réunion (GHER) is a public hospital establishment (établissement public de santé) operating across two sites — the main site at Saint-Benoît (relocated in January 2012 to the Pôle Sanitaire de l'Est at Bras Madeleine) and a secondary site at Saint-André — in the eastern territory of La Réunion, France. It is designated as the pivot public hospital for an eastern catchment of approximately 130,000 inhabitants, with no competing public hospital in the area. Since January 2014, GHER has been under joint administrative direction (direction commune) with the Centre Hospitalier Universitaire (CHU) de La Réunion, sharing Lionel Calenge as Director General. The hospital delivers a comprehensive care pathway spanning emergency and critical care (24/7 urgences, SMUR, UHCD, USIP 12 lits), surgical services (6 operating rooms across orthopedics, visceral/digestive, ophthalmology, ambulatory), maternal-child health (level 2a maternity with ~1,400 deliveries/year, neonatology, kangaroo unit, pediatrics), chronic disease management (20-station hemodialysis, diabétologie with ~1,400 consultations/year, addictology), and a full geriatric filiere (court séjour 24 lits, SMR 30 lits, USLD 30 lits, memory clinic, mobile geriatric team). Additional capacity includes the PASS (Permanence d'Accès aux Soins de Santé) for uninsured patients and the EMSP mobile palliative care team created November 2023. The hospital has approximately 250+ MCO lits et places plus 84 geriatric lits across both sites.

Technically, GHER operates a Dossier Patient Informatisé (DPI) electronic patient record system for dematerialized care delivery and patient medical data management, alongside modern in-room amenities (multimedia screens, air conditioning) and specialized medical equipment (Alcon Centurion/Constellation for ophthalmology, Leica microscopes, ARK Visionix diagnostics, OCTOPUS visual field, Quantel Medical ultrasound, Keeler tonometry). The hospital employs more than 900 professionals including 100+ medical staff, with multilingual service delivery in French, Créole, English, and Sign Language.

GHER's revenue model is structurally defined by the French public health system. Income flows primarily through Assurance Maladie reimbursements, which cover 80% of standard hospitalization costs (rising to 100% for ALD, maternity from month 6, infants under 30 days, stays beyond 30 days, and procedures above €91), with the residual ticket modérateur typically absorbed by supplementary mutuelles or Complémentaire Santé Solidaire. Ancillary revenue is generated through the Confort+ pay-per-use multimedia service (€2-€5 per session depending on length of stay) and private room supplements. As a public establishment, GHER has no commercial customers and no pricing power; its go-to-market is service-led, accessible via emergency (24/7), scheduled specialist consultations, and direct admission, with active medical staff recruitment from mainland France and internationally supported by DOM salary premiums and relocation assistance.

Name

Groupe Hospitalier Est Réunion

Legal name

GROUPE HOSPITALIER EST REUNION

Website

https://gher-reunion.fr

Company type

Public

Founded year

1970

Operating status

Operating

Headcount range

101–250 employees

Short description

GHER is a public hospital establishment in eastern La Réunion operating across two sites (Saint-Benoît and Saint-André), serving as the designated pivot public hospital for approximately 130,000 inhabitants with comprehensive acute, chronic, geriatric, and maternal-child care, under joint direction with CHU de La Réunion since 2014.

Ownership category

akta.pro rank

Product category

Public Hospital Services

NAICS

General Medical and Surgical Hospitals (6221)

SIC

Services-Hospitals (8060)

akta.pro primary industry

Hospital Shared Services, GPOs & System Support Organizations (HLAFAAAO)

Keywords

• Public hospital services
• Emergency medical care
• Maternity healthcare
• Geriatric care services
• Hemodialysis treatment

Headquarters

HQ city

Saint-Benoît

HQ country

Réunion

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Public health insurance reimbursements (Assurance Maladie): The hospital generates revenue primarily through reimbursements from the French public health insurance system (Assurance Maladie). Hospitalization costs include a daily rate (forfait journalier), care costs, and accommodation fees, all billed through the French healthcare system. 80% of costs are covered by Assurance Maladie, with 20% (ticket modérateur) typically covered by supplementary health insurance.
2. Supplementary health insurance (mutuelles) and Complémentaire Santé Solidaire: Patients' supplementary health insurance (mutuelles) or Complémentaire Santé Solidaire (ex-CMU-C) may cover additional costs including the daily rate, accommodation supplements, and private room supplements.
3. Multimedia and comfort services (Confort+): Pay-per-use multimedia services including television, radio, internet, and telephone via in-room multimedia terminal. Billed by session duration: €2 for dialysis ≤4h, €3 for ambulatory ≤8h, €5 for 24h hospitalization.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Groupe Hospitalier Est Réunion (GHER) is a public hospital establishment (Établissement public de santé) operating across two sites (Saint-Benoît and Saint-André) in eastern Réunion Island, France. It delivers comprehensive acute, chronic, maternal, pediatric, geriatric, and emergency healthcare services to approximately 130,000 residents of the eastern territory, including a Level 2a maternity, multidisciplinary surgery, dialysis, addictionology, diabetology, palliative care, and a complete geriatric pathway.

Product overview

Groupe Hospitalier Est Réunion is a public hospital establishment offering comprehensive healthcare services across two sites (Saint-Benoît and Saint-André) in eastern Réunion Island. The hospital provides acute care (emergency, surgery, maternity, pediatrics), chronic disease management (diabetes, dialysis, addiction), geriatric care (acute, rehabilitation, long-term care), and specialized outpatient services. Key service lines include a Level 2a maternity unit, surgical departments (orthopedic, visceral, ophthalmologic), emergency/Critical care services, and healthcare access programs (PASS). The hospital operates approximately 250 beds and employs over 900 staff, including 100+ medical professionals. Technical infrastructure includes an Electronic Patient Record (DPI) system for care documentation.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgences et SMUR (Emergency and Mobile Emergency Care)

Quantifiable outcome

• Maternité level 2a: approximately 1,400 deliveries per year
• +5 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• EHPAD Les MoutardiersminorStrategic or Co-development Partner · 16 March 2015Cooperation convention signed on 16/03/2015 between the GHER geriatric filiere and EHPAD Les Moutardiers, facilitating elderly patient care coordination.
• EHPAD Village 3ème Âge (Saint-André)minorStrategic or Co-development Partner · 24 December 2014Cooperation convention signed on 24/12/2014 between the GHER geriatric filiere and EHPAD Village 3ème Âge and SSIAD of Saint-André, facilitating patient pathways between the hospital and nursing home.
• CHU de La RéunioncoreStrategic or Co-development Partner · 1 January 2014Since January 2014, the GHER has been under 'direction commune' (shared management direction) with CHU de La Réunion. The Director General of GHER is also the Director General of CHU de La Réunion. This partnership provides GHER with institutional support, shared medical resources, tumor board participation (RCP), and access to CHU technical platforms including robotic surgery.
• Groupement de Coopération Sanitaire PSER (Pôle Sanitaire de l'Est à Bras Madeleine)coreStrategic or Co-development PartnerGHER is located on the PSER site, enabling close collaboration with other healthcare members: a private radiology center (Centre d'Imagerie de Saint-Benoît), a private medical laboratory (Laboratoire Saint-Benoît), Clinique de la Paix (private rehabilitation clinic), and EPSMR (public mental health establishment).
• EHPAD HibiscusminorStrategic or Co-development PartnerCooperation convention with EHPAD Hibiscus (recently updated) for geriatric care coordination and patient pathway management.
• Centre d'Imagerie de Saint-Benoît (CIMSB)coreTechnology or IntegrationPrivate radiology center co-located on the PSER site. GHER provides its radiology contact number and refers patients for imaging services. Joint marketing through the GHER website.
• Laboratoire Saint-BenoîtcoreTechnology or IntegrationPrivate medical analysis laboratory co-located on the PSER site, integrated into the GHER patient pathway for blood tests and medical analyses.
• EPSMR (Établissement Public de Santé Mentale de La Réunion)minorStrategic or Co-development PartnerPartnership with EPSMR mobile gerontopsychiatry team and the Croix-Rouge Alzheimer's specialized team, coordinated through monthly multidisciplinary gerontological meetings with MAIA.
• MAIA (Méthode d'Action pour l'Intégration des services d'Aide et de soins)minorStrategic or Co-development PartnerPartnership through monthly multidisciplinary gerontological meetings (réunions mensuelles gérontologiques pluridisciplinaires) to coordinate care for elderly patients across the eastern territory.

Scale indicators10 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Groupe Hospitalier Sud Réunion (GHSR): Public hospital serving southern La Réunion (Saint-Pierre). Comparable mid-sized French overseas public hospital offering acute care, surgery, maternity, and emergency services under similar French public hospital governance and financing structures.
• Centre Hospitalier de Mayotte: French overseas public hospital serving Mayotte's population. Operates under identical French public hospital framework with similar challenges of geographic isolation, talent recruitment difficulty, and high chronic disease burden in a tropical overseas territory.
• CHU de La Réunion: University hospital center in Saint-Denis, La Réunion, and GHER's parent entity under direction commune since 2014. Both serve La Réunion's population with overlapping acute care, surgery, and specialty services, sharing the same Director General and access to advanced platforms.
• Centre Hospitalier Ouest Réunion (CHOR): Public hospital serving western La Réunion (Saint-Paul, Le Port). Operates the same public hospital model under French healthcare system governance, providing acute care, maternity, surgery, and emergency services to a comparable overseas population base.

Broad incumbents

• Centre Hospitalier de Cayenne (Andrée Rosemon): Reference hospital for French Guiana, a French overseas department. Comparable in serving an isolated tropical territory under French public hospital governance, providing acute care, surgery, and emergency services with similar demographic and disease burden challenges.
• Centre Hospitalier de Basse-Terre / CHU de Guadeloupe: Public hospital serving Guadeloupe, French overseas department. Comparable French overseas public hospital with similar acute care, maternity, and emergency services operating under the same regulatory framework and facing analogous geographic isolation and chronic disease burden.
• CHU de Martinique: University hospital center in Martinique, French overseas department. Comparable French overseas public hospital serving an island population with comprehensive acute care, teaching hospital status, and similar reliance on the French public health insurance reimbursement system.
• Centre Hospitalier Intercommunal de la Côte d'Opale (CHICO): Mid-sized French public hospital serving a defined coastal territory in northern France. Comparable in scale (~250+ beds, multi-site public hospital model, comprehensive acute and geriatric services) under identical French public hospital governance and financing structures.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/groupe-hospitalier-est-r%C3%A9union

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Groupe Hospitalier Est Réunion