Global Service Srl - Recupero Crediti

What Global Service Srl - Recupero Crediti does

Global Service S.r.l. is an Italian credit management and debt recovery firm founded in 2004 and headquartered in Villanova Mondovì, in the Cuneo province of Piedmont. The company serves Italian small and medium-sized enterprises (PMI), professionals, and B2B counterparties primarily in Northwest Italy, with a service portfolio that spans the full credit lifecycle: commercial information and creditworthiness assessments (Informazioni Commerciali), out-of-court debt recovery (Recupero Crediti Stragiudiziale), pre-legal asset investigation (Assistenza Pre Legale), and ongoing invoice management via its proprietary BillBook platform. Services are delivered through direct B2B engagement, with licensed personnel conducting phone outreach, home visits, and structured mediation aimed at recovering commercial debts while preserving creditor-debtor relationships.

The company's primary digital asset is BillBook, a proprietary credit management platform positioned as an outsourced credit manager for SMBs. BillBook automates invoice control through a five-phase process — initial email reminder, follow-up at agreed deadlines, telephone contact, additional contact for ongoing situations, and final client review — and is offered both as a recurring subscription service and an entry point into the firm's higher-touch debt recovery engagements. The platform is purpose-built rather than a standalone SaaS product: no public API, SDK, or third-party integrations are documented, and the technology stack appears oriented toward internal process automation and client-facing workflow management rather than platform extensibility.

Global Service generates revenue primarily through professional services engagements on a case-by-case basis, with pricing influenced by successful recovery outcomes, supplemented by recurring BillBook subscriptions. The firm does not publicly disclose pricing but offers special terms for claims under €500 (no opening fees, with negative closure reports enabling tax-deductible write-offs). Operations are gated by two regulatory licenses — Article 115 T.U.L.P.S. authorization from the Questura di Cuneo (granted 11.02.2010) and an investigative license from the Prefettura di Cuneo (13.06.2013) — required to conduct debt recovery and commercial information services in Italy. The company is founder-owned (Valentina Isoardi and Claudio Gastaldi), privately held with €10,000 share capital (the statutory minimum for an Italian s.r.l.), and operates without external institutional funding or acquisition history.

Name

Global Service Srl - Recupero Crediti

Legal name

Global Service s.r.l.

Website

https://globalservice-srl.it

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Global Service S.r.l. is an Italian credit management firm, founded in 2004, providing out-of-court debt recovery, commercial information services, pre-legal asset investigation, and the BillBook invoice management platform to SMBs and B2B clients in Northwest Italy.

Ownership category

akta.pro rank

Product category

Debt Collection Services

NAICS

Repossession Services (561491)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

International & Cross-Border Collections (FSAKAJAO)

Keywords

• Credit management services
• Debt recovery
• Commercial information
• Pre-legal assistance
• Invoice management

Headquarters

HQ city

Villanova Mondovì

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Recupero Crediti Stragiudiziale: Out-of-court debt recovery services for commercial credits. The company acts as an intermediary between creditor and debtor, employing mediation-based approaches to recover outstanding debts while preserving business relationships. Services include registration, initial written communication, telephone contact, home visits, and verification of protests.
2. Informazioni Commerciali: Commercial information and creditworthiness assessment services. Provides business intelligence on potential partners and clients through public registries (chamber registrations, protests, balances, etc.) and on-site evaluations conducted by trained personnel with nearly 20 years of experience.
3. Assistenza Pre Legale: Pre-legal assistance services providing detailed asset investigations to determine debtor's financial situation before initiating legal proceedings. Identifies movable and immovable properties, income sources, and participations to enable targeted legal action.
4. BillBook Platform: Digital credit management and invoice control platform offered as a service to businesses for systematic monitoring of payment deadlines and automated reminder processes.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Global Service Srl is an Italian company founded in 2004 in Villanova Mondovì (Cuneo) that specializes in debt recovery (recupero crediti) and credit management for businesses and professionals. The firm provides a full suite of credit-related services including debt collection, commercial/investigative information reports, pre-legal assistance, and a proprietary digital credit management platform called BillBook.

Product overview

Global Service Srl is a credit management company offering a portfolio of interconnected services. The core offering consists of BillBook (a digital credit management platform for invoice deadline monitoring and automated payment reminders), Recupero Crediti (extrajudicial debt collection), Informazioni Commerciali (commercial credit risk assessments), and Assistenza Pre Legale (pre-legal debtor asset investigation). BillBook acts as the entry-level digital tool for credit management, while the other services address the full lifecycle from risk assessment through collection and legal escalation.

Differentiator

Problem solved

Functional benefit

Brands

• BillBook: A digital credit management platform/service that handles invoice control, payment monitoring, and debtor communication. Functions as a credit manager tool for businesses.

Products and services

• Recupero Crediti (Debt Recovery) Professional debt collection service handling outstanding receivables on behalf of Italian businesses and professionals, with a structured approach aimed at recovering credits while preserving customer relationships.
• Informazioni Commerciali (Commercial Information) Investigative and commercial intelligence reports on businesses and individuals, used to assess the creditworthiness and reliability of counterparties before extending credit or pursuing recovery.
• Assistenza Pre Legale (Pre-Legal Assistance) Pre-legal support service that assists clients in the stages preceding formal legal proceedings, including formal notices, negotiation, and preparation of legal documentation for credit recovery.
• BillBook Proprietary digital platform providing businesses and professionals with tools to manage invoices, monitor receivables, and oversee the credit management workflow on a subscription basis.

Quantifiable outcome

• Gestione di pratiche di importo inferiore a € 500,00 SENZA SPESE di APERTURA - No opening fees for low-value claims under €500

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Convenzionati Avvocati (Partner Attorneys)coreImplementation/ SI/ Consulting PartnerNetwork of affiliated attorneys providing legal support for clients proceeding to judicial debt recovery after unsuccessful out-of-court collection attempts.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• MB Credit Solutions: Italian credit servicing and NPL management company. Comparable as a provider of credit management and debt recovery services in Italy, with broader product scope than Global Service.
• Cerved: Leading Italian business information, credit management, and debt recovery provider, now part of ION Group. Highly comparable in offering commercial information, credit assessment, and receivables management to Italian enterprises.
• Gextra: Italian debt-recovery and credit-management firm. Directly comparable in providing extrajudicial collections, commercial information, and credit-risk services primarily to Italian SMBs.
• Creditreform Italia: Italian arm of the German Creditreform network, providing business information, credit ratings, and collection services. Directly comparable in commercial information and debt collection offerings for Italian businesses.
• EOS Italia: Subsidiary of the international EOS Group providing debt collection and receivables management in Italy. Comparable as a licensed debt-recovery operator serving Italian creditors with both extrajudicial and judicial recovery services.
• Kruk Italia: International debt purchaser with operations in Italy. Comparable as a participant in the Italian debt-recovery and NPL market, though operating at much larger scale and as a debt buyer rather than primarily an agency.
• CRIF: Major Italian credit-information bureau and credit management services provider. Directly comparable as a provider of commercial information, credit scoring, and debt-recovery services to Italian businesses, operating at significantly larger scale than Global Service.

Broad incumbents

• Ifis Npl Investing: Italian bank-backed NPL investor and servicer (Banca Ifis). Comparable in the broader Italian receivables and credit-management market, with much larger balance sheet and national footprint than Global Service.
• Prelios Credit Servicing: Major Italian credit servicing and NPL platform. Comparable in the broader receivables-management and credit-servicing space but operating at significantly larger scale as part of a publicly listed group.
• Securitisation Services (ex-Italfondiario): Italian credit servicing and NPL management firm. Comparable in providing specialized credit-servicing and recovery services in Italy, operating as a larger incumbent in the same market category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/global-service-srl-recupero-crediti

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Global Service Srl - Recupero Crediti