Pinnacle EMS

Name

Pinnacle EMS

Legal name

Pinnacle EMS LLC

Website

https://gopinnacleems.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Non-Emergency Medical Transportation

NAICS

Ambulance Services (621910), Special Needs Transportation (485991)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Transportation Services (4700)

akta.pro primary industry

Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB)

akta.pro secondary industries

Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC), Facility-Based Patient Transport (Hospitals, SNFs, Dialysis Centers) (TLAFAKAG), Special Needs & Senior Transportation Services (TLAFAKAI)

Keywords

• Non-emergency medical transport
• Dialysis transportation services
• Advanced life support transport
• Event EMS standby
• Stretcher ambulance services

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Medical Transportation Services: Fee-for-service medical transportation billing for non-emergency patient transport including dialysis trips, hospital discharges, psychiatric transports, and long-distance interstate transports. Services are billed to insurance providers or private pay customers on a per-transport basis.
2. Event EMS Standby Services: On-site emergency medical standby services for events of all sizes, providing licensed EMTs and Paramedics with equipment for real-time emergency response and regulatory compliance.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Pinnacle EMS provides non-emergency medical transportation (NEMT) services through a fleet of more than 10 fully equipped stretcher ambulance units staffed by BLS- and ALS-certified personnel. Core services include recurring dialysis transport, hospital discharge transport, long-distance interstate transport, psychiatric (1013) transport, doctor's appointment transport, and Advanced Life Support (ALS) transport for ventilator and trach-dependent patients. The company also delivers on-site event EMS standby services for gatherings of all sizes up to 100,000+ attendees.

Product overview

Pinnacle EMS offers a unified non-emergency medical transportation service platform serving the Atlanta metro area and nationwide. The core offering is stretcher-based medical transport supplemented by Advanced Life Support (ALS) capabilities for complex patients. Services are delivered through a fleet of over 10 fully equipped units, with both Basic Life Support (BLS) and ALS-certified staff. The portfolio includes dialysis transportation, hospital discharges, long-distance interstate transports, psychiatric transports (1013), doctor's appointment transport, and event EMS standby services for gatherings of all sizes.

Differentiator

Problem solved

Functional benefit

Products and services

• Non-Emergency Medical Transport
• Dialysis Transportation
• Hospital Discharge Transport
• Long-Distance Transport
• Psychiatric Transport (1013)
• Doctor's Appointment Transport
• Advanced Life Support (ALS) Transport
• Event EMS Standby Services

Quantifiable outcome

• Over 10 fully equipped units available for rapid response and service scaling
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Falck USA: US arm of global ambulance operator Falck, providing emergency and non-emergency medical transportation across multiple states. Overlaps with Pinnacle on NEMT and event EMS in shared service territories.
• Modivcare (Logisticare): Largest US NEMT broker and Medicaid managed transportation provider. Functions as a payer-side intermediary that contracts with NEMT operators like Pinnacle — and increasingly competes via captive and tech-enabled networks.
• American Medical Response (AMR): The largest private ambulance provider in the US, offering emergency and non-emergency medical transport nationwide. Competes with Pinnacle for hospital and dialysis network contracts at a national scale Pinnacle cannot match.
• Global Medical Response: Parent company of AMR and Air Evac Lifeteam, providing ground and air medical transport across the US. Competes with Pinnacle for large hospital and dialysis network contracts via its broad portfolio.

Emerging players

• Veyo: Technology-enabled NEMT broker serving state Medicaid programs and health plans. Represents the digital-first competitive threat to traditional operator-led NEMT models like Pinnacle's.

Direct peers

• Superior Air-Ground Ambulance Service: Regional ambulance company operating across the Midwest and Mid-South offering ALS/BLS, critical care, and event medical services — directly comparable to Pinnacle's service mix and customer profile.
• Care Ambulance Service: Multi-state ambulance operator providing non-emergency, emergency, and critical care transport — overlapping with Pinnacle's ALS-capable NEMT and inter-facility discharge business.
• Acadian Ambulance Service: Family-owned regional ambulance and NEMT operator covering the Gulf South and Southeast US with ALS/BLS, helicopter, and event medical services — directly comparable to Pinnacle in service mix, geography, and ownership profile.

Others

• MTM Transit: Major NEMT broker managing Medicaid and Medicare transportation networks. Comparable ecosystem participant that sources and competes for the same healthcare transport demand Pinnacle serves.

Regional players

• SunStar Paramedics: Florida-based ambulance and event medical services provider. Comparable to Pinnacle in service mix (ALS/BLS, event standby, inter-facility transport), though operating primarily in Florida rather than Georgia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/pinnacleems

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pinnacle EMS