Ayuntamiento De Santa Coloma De Gramenet

What Ayuntamiento De Santa Coloma De Gramenet does

Ajuntament de Santa Coloma de Gramenet is the democratically elected municipal government (city council) serving the city of Santa Coloma de Gramenet in the Barcelona metropolitan area of Catalonia, Spain. The entity provides the full statutory scope of municipal services — citizen attention, urban planning, environmental management, education, culture, sports, social services, economic development, and public safety — to a resident population of 119,000+. It is currently led by Mayor (L'alcaldessa) Mireia González and organizes operations across six specialized municipal areas: Citizen Attention and Open Government; Culture, Sports, Cooperation and Tourism; Education, Training and Employment; Services to People; Economic Activity and Treasury; and Urban Planning, Housing and Environment.

Service delivery runs through a hybrid physical-and-digital infrastructure. The municipality's website is built on the TYPO3 content management system and is complemented by an integrated suite of digital platforms: the Seu Electrònica (Electronic Headquarters) for administrative procedures and transparency, the Carpeta Ciutadana (Citizen Folder) for personalized document and record access, Tràmits Online for processing administrative requests, the Cita Prèvia prior-appointment system, and Grameticket, a digital ticketing and queue management layer delivered through a partnership with WeTown. The Ajuntament Informa portal serves as the official municipal news and communications channel, supported by an active social media presence across X, Facebook, Instagram, YouTube, and SlideShare.

As a public administration, the entity does not operate a commercial revenue model. Funding is derived from local taxes — principally the property tax (IBI), the recently introduced waste-collection tax (taxa de residus), and other local levies — supplemented by European Union funds (Fons Europeus) and fees for specific administrative procedures and services. Service distribution is direct to citizens with no commercial intermediaries, and the entity holds exclusive territorial authority over municipal service provision within the city boundaries.

Name

Ayuntamiento De Santa Coloma De Gramenet

Legal name

Ajuntament de Santa Coloma de Gramenet

Website

https://grame.net

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

Ajuntament de Santa Coloma de Gramenet is the municipal government serving 119,000+ residents of Santa Coloma de Gramenet in the Barcelona metropolitan area, delivering statutory municipal services across six areas through physical offices and a TYPO3-based digital citizen-services platform.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (9211), Executive Offices (92111), Other General Government Support (92119)

SIC

Services-Management Services (8741), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE), City Clerk/Records, Elections & Civic Engagement (BPAIACAB)

Keywords

• Municipal government services
• Public administration
• Citizen services
• Electronic administration
• Local government

Headquarters

HQ city

Santa Coloma de Gramenet

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Local Taxes: Revenue from municipal taxes including property tax (IBI), waste collection tax (taxa de residus), and other local levies collected from citizens and businesses
2. European Funds: European Union funding through various programs including Fons Europeus for municipal development projects
3. Service Fees: Fees for specific municipal services including certifications, permits, and administrative procedures

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

The Ajuntament de Santa Coloma de Gramenet is the democratically elected municipal government of the city of Santa Coloma de Gramenet in the Barcelona metropolitan area. It delivers a comprehensive range of public administration services to its 119,000+ residents, spanning citizen attention, urban planning and housing, environmental management, education and training, culture, sports and tourism, social services, economic activity, and treasury. Service delivery combines in-person municipal offices with digital channels including the electronic headquarters (Seu electrònica), citizen folder, online procedures, prior appointment, and electronic invoicing.

Product overview

The Ayuntamiento de Santa Coloma de Gramenet operates a multi-channel municipal services ecosystem consisting of a central government website and several interconnected digital service portals. The core offering includes the Seu Electrònica (Electronic Headquarters) platform for administrative procedures, supported by the Carpeta Ciutadana (Citizen Folder) for document management and Tràmits Online for processing requests. Grameticket provides event and service ticketing through an external platform, while Ajuntament Informa serves as the municipal news and communications channel. The platform also integrates participation mechanisms, district council offices, and transparency services.

Differentiator

Problem solved

Functional benefit

Products and services

• Seu Electrònica (Electronic Headquarters) Digital administrative platform enabling citizens to submit electronic procedures, access transparency information, view the electronic announcements board (Tauler d'anuncis), schedule prior appointments (Cita prèvia), submit complaints and suggestions (Queixes i suggeriments), and process electronic invoicing (Factura electrònica). Designed for residents and businesses of Santa Coloma de Gramenet needing to interact with municipal administration.
• Carpeta Ciutadana (Citizen Folder) Personalized citizen portal that allows residents to access personal documents, administrative records, and municipal procedures online. Provides a single point of digital access to manage interactions with the city council.
• Tràmits Online (Online Procedures) Online procedures portal offering digital access to municipal administrative services including residency certificates (Volants de padró), complaints and suggestions, and personal requests. Enables citizens to complete administrative procedures remotely without visiting municipal offices.
• Grameticket Digital ticketing and queue management system for municipal services and events, managed through the WeTown external portal platform. Enables citizens to obtain digital tickets for accessing municipal services.
• Ajuntament Informa (Municipal News Portal) Official municipal news portal publishing current information about city services, events, initiatives, and local government announcements for residents of Santa Coloma de Gramenet.
• OMIC (Consumer Information Office) Municipal consumer protection and information service providing support to local residents and businesses on commercial matters, licensing, and consumer relations.

Named customers1 record

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ajuntament de Mataró: Maresme county capital and mid-sized Catalan coastal municipality operating comparable eGovernment channels, citizen engagement mechanisms, and statutory municipal services under shared Catalan regional administration.
• Ajuntament de Sabadell: Catalan municipal government in the Vallès Occidental area operating comparable digital citizen services and municipal functions under the same regional governance regime. Similar mid-sized municipality profile.
• Ajuntament de Badalona: Adjacent municipality in the Barcelona metropolitan area (Barcelona province) operating as a municipal government with similar statutory responsibilities, digital service infrastructure, and citizen-facing eGovernment channels. Closest geographic and demographic peer to Santa Coloma de Gramenet.
• Ajuntament de L'Hospitalet de Llobregat: Second-largest city in Catalonia and a Barcelona metro municipality of comparable density and demographic profile. Operates similar municipal services including Seu Electrònica, Carpeta Ciutadana, and online procedure platforms — a directly comparable local government entity.
• Ajuntament de Terrassa: Catalan municipal government (Vallès Occidental) of larger scale, operating similar eGovernment infrastructure (Seu Electrònica, Carpeta Ciutadana, Tràmits Online) under the same Generalitat de Catalunya regulatory framework. Comparable in scope and service structure.
• Ajuntament de Barcelona: Barcelona metropolitan area city council — the largest municipal government in the same region, providing directly comparable municipal services (electronic headquarters, citizen folder, online procedures, transparency portal) to a much larger population. Most directly comparable peer given shared governance structure, Catalan regional context, and eGovernment model.
• Ajuntament de Sant Adrià de Besòs: Immediate geographic neighbor of Santa Coloma de Gramenet within the Besòs river corridor. Operates as a small Barcelona metro municipality with directly comparable statutory functions, citizen services, and Catalonia-regional governance framework.

Broad incumbents

• Diputació de Barcelona: Barcelona provincial council providing overarching municipal support, technical assistance, and shared digital services to the smaller municipalities within the province — including those municipalities adjacent to and including Santa Coloma de Gramenet. A broader incumbent that supplies shared infrastructure to municipal peers.
• Generalitat de Catalunya: Catalan regional government exercising direct administrative oversight over municipal entities including Santa Coloma de Gramenet. Provides policy frameworks, EU-funding channels, and shared digital infrastructure that the municipality operates within.

Others

• WeTown: Technology partner providing the Grameticket digital ticketing and queue management platform used by Santa Coloma de Gramenet (and likely other municipalities). Comparable as an ecosystem participant rather than a competitor — useful reference for understanding the underlying vendor ecosystem serving municipal eGovernment.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/scgramenet
• YouTubeyoutube.com/user/CanalGramenet
• Facebookfacebook.com/PasionPorSantako
• Instagraminstagram.com/santakoigers
• LinkedInlinkedin.com/company/ayuntamiento-de-santa-coloma-de-gramenet

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ayuntamiento De Santa Coloma De Gramenet