Greater Lenox Ambulance Service, Inc.

What Greater Lenox Ambulance Service, Inc. does

Greater Lenox Ambulance Service, Inc. is a non-profit emergency medical services (EMS) organization founded in 1972 and headquartered in Canastota, New York. The organization operates two Advanced Life Support (ALS)-equipped ambulances on a 24/7 basis, providing emergency response and medical transport to residents of Lenox and Lincoln townships — including the villages of Canastota, Wampsville, and Clockville. It operates on a hybrid paid-staff and volunteer model, governed by a member-elected Board of Directors, and currently lists 16 employees. Call routing is coordinated through the Madison County Emergency Dispatch Center, with primary transport destination at Oneida Healthcare Center.

Revenue is generated through a combination of patient transport fees and an annual household membership subscription that provides immunity from out-of-pocket ambulance billing. The service line has expanded beyond 911 emergency response to include community event medical support, while explicit non-participation in interfacility transfers differentiates the service from larger commercial operators. Recruitment messaging emphasizes competitive paramedic compensation ($60K annual), free Continuing Medical Education, and a non-transfer operating model, reflecting a community-embedded service orientation rather than a high-volume commercial posture.

Name

Greater Lenox Ambulance Service, Inc.

Legal name

Greater Lenox Ambulance Service, Inc.

Website

https://greaterlenox.com

Company type

Private

Founded year

1972

Operating status

Operating

Short description

Greater Lenox Ambulance Service, Inc. is a non-profit EMS provider in Canastota, New York, operating two 24/7 ALS ambulances serving Lenox and Lincoln townships via a hybrid paid-and-volunteer model funded by transport fees and household memberships.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Ambulance Services (621910)

SIC

Services-Health Services (8000), Transportation Services (4700)

akta.pro primary industry

Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

akta.pro secondary industry

Community Paramedicine & Mobile Integrated Healthcare (MIH/CP) Programs (HLAFANAI)

Keywords

• Emergency medical services
• Advanced life support
• Ambulance transport
• Basic life support
• 911 emergency response

Headquarters

HQ city

Canastota

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Emergency Medical Transport Services: Revenue generated from emergency ambulance transports and Basic/Advanced Life Support services provided to patients in the service area. Patients are transported to area hospitals including Oneida Healthcare Center.
2. Membership Program: Community residents can become members of the ambulance service. Members aged 15 or older can join and serve on committees and the Board of Directors. Membership likely provides fee-based coverage or subscription benefits to subscribers in the service area.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Greater Lenox Ambulance Service provides 24/7 Basic and Advanced Life Support (BLS/ALS) emergency medical response and patient transport to residents of Lenox and Lincoln townships in Madison County, New York, using two ALS-equipped ambulances dispatched through Madison County Emergency Dispatch Center. The organization supplements its core emergency services with community event medical support and a volunteer membership program that engages residents aged 15+ in committees and Board of Directors governance.

Product overview

Greater Lenox Ambulance Service, Inc. is an emergency medical services (EMS) organization that operates as a hybrid paid/volunteer model. The company provides a unified suite of basic and advanced life support ambulance services available 24/7 from its Canastota, NY headquarters, operating two ALS-equipped ambulances. The core service portfolio centers on emergency medical response and patient transport, supplemented by community event medical support services and a volunteer membership program. Services are centrally dispatched through the Madison County Emergency Dispatch Center and primarily transport patients to Oneida Healthcare Center.

Differentiator

Problem solved

Functional benefit

Products and services

• Basic Life Support Services Basic life support emergency medical services available 24 hours a day, 7 days a week to residents of Lenox and Lincoln townships in New York State. Includes pre-hospital care and emergency response delivered by trained EMTs.
• Advanced Life Support Services Advanced life support services provided using two ALS-equipped ambulances, staffed around the clock with paramedics and emergency medical technicians. Provides higher-level pre-hospital interventions for critical patients.
• Patient Transport Services Transport of patients to all area hospitals, with primary transport to Oneida Healthcare Center located in Oneida, NY. Provides emergency transport for both BLS and ALS patients.
• Community Event Medical Support Medical staffing and support for community events including EMT-only crews, ALS ambulances, and BLS ambulances, with option for vehicle show-and-tell displays. Available for events such as football games, fishing derbies, and road races.
• Volunteer/Membership Program Volunteer opportunities for individuals age 15 or older to participate in emergency response calls and serve on organizational committees including the Board of Directors. Members provide the community-driven backbone of the organization.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• American Medical Response (AMR): National private ambulance and EMS provider with significant presence across New York State. Comparable as a 911 emergency transport provider, though at much larger scale and with a paid (non-volunteer) operating model.
• Cataldo Ambulance Service: Massachusetts-based private ambulance service providing ALS/BLS 911 response and interfacility transport across multiple communities. Comparable in core emergency medical services, though larger in scale and broader in service offerings.
• Rural/Metro Corporation (now part of AMR): Historical ambulance industry incumbent providing municipal 911 and interfacility transport across multiple states. Relevant broad comparable as a 911 EMS provider at scale, with different volunteer model.
• Falck USA: International medical transportation and emergency services provider with U.S. operations. Comparable as a large-scale ALS/BLS ambulance operator serving municipal contracts, though operating globally and without the community volunteer component.

Direct peers

• Empress EMS: New York-based ALS/BLS ambulance service operating in the Hudson Valley and broader upstate region. Directly comparable as a regional 911 EMS provider offering both emergency transport and community-based service programs.
• Mohawk Ambulance Service: Upstate New York ALS ambulance provider serving Albany and surrounding counties. Directly comparable in providing 24/7 ALS emergency transport to local hospitals within a defined geographic service area.
• Greater Baldwinsville Ambulance Corps: Central New York volunteer/hybrid ambulance corps serving the Baldwinsville area. Highly comparable as a small-town EMS provider using a hybrid paid/volunteer model with community membership and governance structures.
• Northern Area Volunteer Ambulance Corps (NAVAC): Volunteer ambulance corps serving northern Onondaga County in upstate New York. Directly comparable hybrid paid/volunteer EMS model serving a defined township geography in the same upstate NY region.

Regional players

• Hunter Ambulance: Long-standing upstate New York ambulance service operating primarily in the Hudson Valley region. Comparable as an EMS provider with 911 response and patient transport services, though operating in a different geographic market.
• TLC Emergency Medical Services: Northeast-based ambulance service operating across multiple counties in New York and Connecticut. Comparable as a multi-community 911 EMS provider with both ALS and BLS capability, though in a different geographic footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Greater Lenox Ambulance Service, Inc.