City of Greenville, Michigan

What City of Greenville, Michigan does

The City of Greenville, Michigan is a municipal government entity serving residents and businesses of Greenville in Montcalm County, Michigan, from its City Hall headquarters at 411 South Lafayette Street. As a political subdivision of the State of Michigan, the city delivers essential public services through 12+ departments including Public Safety, Public Services, Water, Wastewater Treatment Plant, Transportation & Parking, Assessing, Building/Planning/Zoning, Clerk, Code Enforcement, Engineering, Finance, and Recreation. Core service offerings include water and sewer utilities, wastewater treatment, garbage and recycling collection, public transit, parks and recreation, planning and zoning administration, code enforcement, and building permit issuance. The city is governed by an elected City Council with a City Manager serving as chief administrative officer.

The city's primary public-facing product is its official municipal website (greenvillemi.org), built on the Revize CMS platform, which functions as a hub-and-spoke gateway to department-specific service portals. Integrated with BSAOnline, the site supports online payment for property taxes, utility bills, FOIA fees, and ordinance violations; it also offers a Citizen Request Center for service requests and an Agendas & Minutes portal for public meeting documents. An E-Billing service for paperless utility billing is scheduled to take effect January 2026. Revenue is generated through five streams: property tax revenue, recurring utility billing (water, sewer, wastewater), permits and licenses (building, business, liquor, marijuana), service fees (garbage, recycling, transit, code enforcement), and transaction fees from online payments. Primary customer segments are city residents (households receiving municipal services) and local businesses (commercial enterprises requiring permits, licensing, and economic development support), with visitors and event organizers as a secondary segment. The city partners with the Greenville Chamber of Commerce for business development, the Flat River Community Library for community resources, 211 Services for social service referrals, and USPS for passport processing.

Name

City of Greenville, Michigan

Legal name

City of Greenville, Michigan

Website

https://greenvillemi.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The City of Greenville, Michigan is a municipal government entity providing essential public services — water, sewer, wastewater, public safety, recreation, transit, and zoning — to residents and businesses of Greenville, MI, through 12+ in-house departments and digital service portals.

Ownership category

akta.pro rank

Product category

Local Government Administration

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900)

akta.pro industry

PRIMARYBPAIACAG

Water Supply & Wastewater Utilities Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAF

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAE

Planning, Zoning, Permitting & Code Enforcement

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

Keywords

• Municipal government services
• Public utility services
• Local government administration
• Public safety services
• Community recreation services

Headquarters

HQ city

Greenville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Tax Revenue: Property taxes collected from residential and commercial properties within city limits to fund municipal operations and services
2. Utility Billing: Water, sewer, and wastewater treatment services billed to residents and businesses on a recurring basis
3. Permits and Licenses: Fees collected for building permits, business licenses, liquor licenses, marijuana licenses, and other regulatory permits
4. Service Fees: Fees for services including garbage and recycling, transit, code enforcement, and other municipal services
5. Property Tax Bills: Online payment processing for property tax bills through third-party payment platform

Pricing tiers

Distribution channels4 records

Marketing channels4 records

Core offering

The City of Greenville, Michigan is a municipal government entity that provides essential public services to residents and local businesses. Its core offerings include water and sewer utilities, wastewater treatment, garbage and recycling collection, public safety (police and fire), parks and recreation programs, public transit, building permits and zoning administration, and property tax administration. Services are delivered through City Hall, field operations, and an online portal that processes utility bills, property tax payments, FOIA fees, and ordinance violation payments via the BSAOnline platform.

Product overview

The City of Greenville, Michigan operates a unified municipal government website built on the Revize CMS platform, offering residents and businesses centralized access to city services. The primary offering is the municipal website itself, which serves as a gateway to multiple service modules including online payment processing (via BSAOnline), citizen request submission, meeting document repositories, recreation programs, public utilities management, and planning/zoning services. The site architecture follows a hub-and-spoke model where the main homepage provides quick links to department-specific portals, with departments including Assessing, Building/Planning/Zoning, Clerk, Code Enforcement, Engineering, Finance, Public Safety, Public Services, Transportation/Parking, and Treasurer.

Differentiator

Problem solved

Functional benefit

Products and services

• Water and Sewer Services Provision of treated water and sewer services to residential and commercial customers within Greenville city limits, billed on a monthly/quarterly basis through the Water Department.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• Chamber of CommercecoreGTM or Marketing PartnerThe Chamber of Commerce serves as a key partner for business development. The city links to the Chamber's business directory and collaborates on economic development initiatives. Chamber events and member services are promoted through the city's business portal.
• Flat River Community LibrarycoreStrategic or Co-development PartnerThe city maintains a partnership with the Flat River Community Library, providing links to library events and resources on the city website. The library serves as a key community resource for residents.
• 211 ServicesminorStrategic or Co-development PartnerThe city promotes 211 services as a resource for residents needing help with utilities, housing, food, clothing, transportation, health and social services. This statewide service connects residents with community resources.
• United States Postal Service (USPS)minorOthersThe city provides links to USPS passport services, indicating a working relationship for passport application processing.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• City of Belding, Michigan: Direct peer — neighboring small Montcalm-region/Ionia County Michigan city offering comparable water, sewer, and general municipal services.
• City of Alma, Michigan: Direct peer — small Michigan municipality providing the same core municipal utility, public safety, and planning/zoning services to a comparable population base.
• City of Stanton, Michigan: Direct peer — small Michigan municipal government in the same central-Michigan region, providing comparable utility and administrative services.
• City of Ionia, Michigan: Direct peer — another small Michigan city of comparable size operating its own water, sewer, public safety, and recreation services through a council-manager form of government.
• City of Lowell, Michigan: Direct peer — small Michigan municipality providing water, sewer, wastewater, and general municipal services to a comparable customer base.
• City of Hastings, Michigan: Direct peer — small Michigan city operating municipal utilities, public safety, and planning services through a council-manager structure analogous to Greenville.
• City of Portland, Michigan: Direct peer — small Michigan city in the same general region offering overlapping municipal utility, planning, and public-safety service lines.
• City of Mt. Pleasant, Michigan: Direct peer — small Michigan municipal government providing overlapping utility, public safety, transit, planning, and recreation services to a similar population.
• City of Rockford, Michigan: Direct peer — small Michigan municipality delivering water, sewer, recreation, and public-safety services with a comparable organizational footprint.
• City of Big Rapids, Michigan: Direct peer — similar-sized Michigan city operating municipal water, wastewater, public safety, and recreation departments with comparable revenue model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/city-of-greenville-michigan

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Greenville, Michigan