Greenwood City Hall

What Greenwood City Hall does

Greenwood City Hall is the municipal government of the City of Greenwood, Arkansas, serving approximately 9,397 residents (fifth largest municipality in the Fort Smith, Arkansas-Oklahoma MSA) across an array of essential services: water and wastewater utilities (a 907,000 gallons-per-day treatment plant and 34+ miles of sewer), fire and police (Fire Department holds an ISO Class 2 rating), parks and recreation (Bell Park, amphitheater, splash pad, sports courts, trails), street maintenance, trash/recycling, animal control, planning and zoning, building inspection, district court, and economic development. The city operates from its headquarters at 30 Bell Road with a multi-departmental footprint including fire stations, a wastewater maintenance shop, parks facilities, and the Vache Grasse Golf Course.

The underlying technology layer is the TEKConnectGov SaaS platform, deployed as four citizen-facing portals: a Citizen Service Request portal for resident concerns, a Permit Portal for building permit applications/inspections/payments (launched 2026-01-06), a Business Payment Portal for privilege licenses and A&P tax (launched 2025-04-14), and an Events & Recreation Portal for parks program registration. The platform is operated by the vendor (not in-house) and functions primarily as a self-service transaction and workflow layer rather than a proprietary technology stack. Additional supporting infrastructure includes a 750 kW solar power plant (commissioned 2021-11-30 via Scenic Hill Solar partnership) and a website developed by Jamell Digital. No public API, SDK, MCP, mobile app, or AI/ML capabilities are documented.

Revenue is generated through a diversified mix of municipal revenue streams: property and privilege taxes (including the 1% A&P tax on dining and 3% on lodging adopted in 2008), recurring monthly utility billing for water/wastewater with sanitation bundled in (via CARDS contract), transaction-based fees for building permits, business licenses, animal registration ($15 online, $25 micro-chipping), and parks/recreation fees (pavilion rental from $50-$1,900, summer day camps at $90 per camper). The go-to-market is direct-to-resident and direct-to-local-business with no external channels, and customer segments are residents/households, local businesses (primary), and visitors/tourists. The city is governed by elected officials led by Mayor Doug Kinslow and is funded entirely through taxes, service fees, and municipal revenues with no parent company, private ownership, or venture backing.

Name

Greenwood City Hall

Legal name

City of Greenwood, Arkansas

Website

https://greenwoodar.org

Company type

Private

Founded year

1851

Operating status

Operating

Headcount range

1–10 employees

Short description

The City of Greenwood, Arkansas municipal government serving approximately 9,397 residents with water, wastewater, fire, police, parks, streets, permitting, and animal services, operating the TEKConnectGov online portal platform for permits, licensing, business payments, and citizen service requests.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Utilities (221), Fire Protection (922160)

SIC

Water Supply (4941), Sanitary Services (4950), Electric, Gas & Sanitary Services (4900)

akta.pro industry

PRIMARYBPAIACAA

Mayor/City Manager & General Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAG

Water Supply & Wastewater Utilities Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAI

Parks, Recreation & Cultural Services

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIALAD

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance)

Business & Public Services/Public Sector & Government Administration/Transportation & Infrastructure Agencies (Roads, Transit, Public Works)

Keywords

• Municipal government services
• Water wastewater utilities
• Public safety services
• Parks recreation facilities
• Permits licensing administration

Headquarters

HQ city

Greenwood

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property and Privilege Taxes: Business privilege licenses and municipal taxes collected from businesses operating within the City of Greenwood, including A&P tax on dining and lodging
2. Utility Services Revenue: Water and wastewater services billed to residents and businesses through monthly utility bills
3. Parks and Recreation Fees: Rental fees for event venues (Ed Wilkinson Pavilion), summer day camps, and facility reservations
4. Permits and Licenses: Building permits, business licenses, and various municipal permits required for construction and business operations
5. Animal Registration Fees: Pet registration and licensing fees for dogs, cats, wolves, wolf hybrids, and ferrets

Pricing tiers

Distribution channels5 records

Marketing channels6 records

Core offering

Greenwood City Hall is the municipal government of Greenwood, Arkansas, providing essential government services to residents and businesses. Core offerings include water and wastewater utilities, fire and police protection, parks and recreation programs, animal control, street and sanitation services, planning and development, building inspections, and business licensing, with online access via the TEKConnectGov platform.

Product overview

Greenwood City Hall operates as a municipal government offering a suite of digital services through the TEKConnectGov platform and dedicated department portals. The primary digital offerings include the TEKConnectGov Citizen Service Portal for service requests, the TEKConnectGov Permit Portal for building permits and inspections, the TEKConnectGov Business Payment Portal for business licenses and A&P tax payments, and the TEKConnectGov Events & Recreation Portal for parks programs. These online services complement traditional municipal operations including water and wastewater utilities, parks and recreation facilities, animal services, fire and police protection, and planning and development services. The city has invested in modernizing citizen-facing services through these online platforms while maintaining core infrastructure services.

Differentiator

Problem solved

Functional benefit

Products and services

• TEKConnectGov Citizen Service Portal Online portal for citizens to submit service requests, concerns, and comments to city officials.
• TEKConnectGov Permit Portal Online system for creating permit applications, scheduling inspections, and reviewing/paying building permits.
• TEKConnectGov Business Payment Portal Online portal facilitating payments for Privilege (Business) Licenses, A&P Tax Payments, and other business-related services.
• TEKConnectGov Events & Recreation Portal Online portal for browsing and registering for Parks and Recreation events and activities.
• Water Services Municipal water distribution services including billing, new service requests, and account management for Greenwood residents.
• Wastewater Treatment Services Wastewater treatment and collection services operating an Extended Aeration Activated Sludge treatment plant treating approximately 907,000 gallons per day.
• Parks & Recreation Municipal parks system including Bell Park, trails, amphitheater, splash pad, sports courts, and recreational programs including summer day camps and festivals.
• Animal Services Animal control enforcement, stray animal apprehension, animal complaint resolution, and pet registration services operated by the Police Department.
• Fire Department Services Fire protection, hazardous materials response, fire prevention, and basic life support emergency medical services with ISO Class 2 rating.
• Police Department Services Municipal law enforcement including patrol, investigations, K-9 unit, school resource officers, and animal control services.
• Planning & Development Services Comprehensive city planning, zoning administration, subdivision regulation, building code enforcement, and permit issuance services.

Quantifiable outcome

• 98% of City's governmental electricity supplied by solar power plant
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and major.

• Scenic Hill SolarcoreStrategic or Co-development Partner · 30 November 2021The City of Greenwood partnered with Scenic Hill Solar to develop two solar power plants. The first 750 kW solar power plant supplies electricity for 98% of the City's governmental operations in the Arkansas Valley Electric Cooperative service territory. Located on city-owned land bordering the wastewater treatment facility at 606 Jayhawker Lane. This partnership reduces electricity costs for taxpayers while improving the environment.
• TEKConnectGovcoreTechnology or IntegrationThe City of Greenwood uses TEKConnectGov for creating permit applications, scheduling inspections, reviewing and paying permits, and business-related payments including privilege licenses and A&P tax payments. Also used for citizen service requests and event registrations.
• Arkansas Office of Outdoor RecreationmajorGTM or Marketing PartnerArkansas Office of Outdoor Recreation provided a $494,500 matching grant for the Greenwood Inclusive Playground project. This partnership enables the city to build an accessible playground for children of all abilities.
• Farmers BankmajorGTM or Marketing PartnerFarmers Bank contributed $100,000 to the Greenwood Inclusive Playground project. Also serves as a donation location for the Michael Lejong Lake Trail Fund.
• Central Arkansas Recycling and Disposal Services (CARDS)coreChannel Partner/ Reseller/ DistributorThe City of Greenwood has a contract with Central Arkansas Recycling and Disposal Services to provide trash pickup services for residents within city limits. Sanitation charges are included in water bills.
• South Sebastian County Historical SocietyGTM or Marketing PartnerThe South Sebastian County Historical Society maintains and operates the Old Jail Museum and Vineyard Cabin historical sites. They accept donations for memorial additions and manage visitor appointments for these heritage sites.
• Unlimited Play PlaygroundsmajorStrategic or Co-development PartnerPartner in the Greenwood Inclusive Playground project, contributing to the design and construction of an accessible playground for children of all abilities.
• Greenwood Adaptive Playground ProjectmajorGTM or Marketing PartnerCommunity partner organization involved in the Greenwood Inclusive Playground project.

Scale indicators7 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• City of Clarksville, Arkansas: Clarksville, AR is the closest demographic peer — a small Arkansas municipality with a comparable population base providing water, wastewater, streets, parks, and fire/police services. Both cities sit in Arkansas river-valley markets of similar scale.
• City of Barling, Arkansas: Barling, AR is a small Sebastian County neighbor of Greenwood offering an analogous municipal services portfolio; it provides a directly comparable operating model for a Fort Smith MSA suburb.
• City of Heber Springs, Arkansas: Heber Springs is a similar-population Arkansas city with a comparable service portfolio (utilities, parks, public safety), useful as a peer for benchmarking small-city municipal operations.
• City of Ozark, Arkansas: Ozark, AR is a comparable small Arkansas municipality along the Arkansas River providing the same general municipal services including water, sewer, parks, and public safety. Comparable in scope and regional economy.
• City of Mena, Arkansas: Mena, AR is a similar-sized Arkansas municipality delivering the same basket of municipal services (water/wastewater, parks, fire, police, streets), making it a strong demographic and operational peer.
• City of Alma, Arkansas: Alma, AR is a neighboring Crawford County municipality of similar size, providing the same core municipal services (water, wastewater, streets, parks, police, fire). Useful as a same-region operating-cost and service-mix benchmark.

Broad incumbents

• City of Fort Smith, Arkansas: Fort Smith is the regional anchor of the Fort Smith MSA in which Greenwood sits, offering an overlapping but much broader municipal service portfolio; relevant as a regional-incumbent comparable.
• City of Russellville, Arkansas: Russellville is a larger Arkansas municipal government in the same state providing a broader version of the same municipal service portfolio; relevant as an in-state incumbent comparable.

Regional players

• City of Van Buren, Arkansas: Van Buren is a larger but nearby Arkansas River Valley municipality providing overlapping services; useful as a regional comparable rather than a direct scale peer.

Others

• TEKConnectGov (Granicus / Socrata-style civic platform): TEKConnectGov is the technology vendor that powers Greenwood's online permitting, inspection, business-payment, and citizen-service-request portals; relevant as the enabling technology peer for digital municipal service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCNc2Kty45uskijReC6fwR5Q
• Facebookfacebook.com/greenwoodar
• LinkedInlinkedin.com/company/greenwood-city-hall

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Greenwood City Hall