Gregg County Sheriff's Office

What Gregg County Sheriff's Office does

The Gregg County Sheriff's Office is an elected government law enforcement agency headquartered at 101 E. Methvin St., Suite 559, Longview, Texas, serving the unincorporated areas of Gregg County and partnered municipalities. The agency provides comprehensive public safety services to a population of over 120,000 residents, including first-response patrol, criminal investigations, jail operations, civil process serving, emergency management, fire marshal services, courthouse security, warrant execution and extradition, and airport public safety at East Texas Regional Airport. Sheriff Maxey Cerliano, the 20th person to hold the office (serving since 2001), leads a multi-division structure that also encompasses specialized units such as a joint SWAT team, a mounted patrol unit, a reserve unit of approximately 40 volunteer peace officers, and community programs including D.A.R.E. and Crime Stoppers.

The agency operates a technology stack anchored by a Joint Emergency Operations Center shared with the City of Longview, a self-contained Mobile Command Post, an NCIC-based inmate communications platform supporting messaging, video visitation, and phone services, and an inmate trust fund account system with barcoded armbands. SWAT capabilities include a Lenco Bearcat, MRAP armored vehicles, and a Matilda Tactical Robot shared with Longview and Kilgore Police Departments. The Civil Division processes over 5,000 legal documents annually, including lawsuits, subpoenas, writs, and court orders.

The business model is taxpayer-funded as a government entity, with no commercial sales motion; services are publicly provided to county residents. Ancillary fee-based revenue streams are limited to inmate communications (domestic calls $0.25/minute, international $0.50/minute, messaging $0.25/message, picture messages $0.35/picture, video visits $0.30/minute) and civil division service fees per a published schedule. Distribution is direct through emergency response, in-person jail facilities, the NCIC online portal, and mail-based civil process serving.

Name

Gregg County Sheriff's Office

Legal name

Gregg County Sheriff's Office

Website

https://greggcountytxsheriff.org

Company type

Private

Founded year

1873

Operating status

Operating

Headcount range

51–100 employees

Short description

The Gregg County Sheriff's Office is an elected Texas law enforcement agency serving over 120,000 residents with patrol, jail, civil, SWAT, and emergency management services. It operates three jail facilities and a joint SWAT team shared with Longview and Kilgore Police Departments.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (922120), Police Protection (92212), Correctional Institutions (922140), Correctional Institutions (92214)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

State/Provincial Corrections, Probation & Parole Administration (BPAIABAF), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Forensic & Correctional Behavioral Health Services (HLAFACAM)

Keywords

• Law enforcement services
• Jail operations
• Civil process serving
• Emergency management
• Crime prevention programs

Headquarters

HQ city

Longview

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Taxpayer Funding: The Gregg County Sheriff's Office operates as a government agency funded through taxpayer dollars. The office provides law enforcement services, jail operations, civil process serving, and emergency management for unincorporated areas of Gregg County and partnered municipalities.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Gregg County Sheriff's Office provides comprehensive law enforcement, jail operations, civil process serving, and emergency management services to residents of Gregg County, Texas, and partnered municipalities. Services are delivered through specialized divisions including Patrol, Criminal Investigations, SWAT, Jail Division, Civil Division, Fire Marshal, Airport Public Safety, Mounted Unit, and Reserve Unit, covering emergency response, crime prevention, fugitive apprehension, inmate housing and communications, and community outreach programs such as D.A.R.E. and Crime Stoppers.

Product overview

Gregg County Sheriff's Office is a law enforcement government agency, not a technology product company. The office provides a unified portfolio of law enforcement and public safety services organized into multiple operational divisions. Core functions include jail division services (inmate housing, visitation, phone/messaging, and commissary), patrol and criminal investigations, SWAT, emergency management, warrant services, civil processing, courthouse security, fire marshal, mounted and reserve units, and airport public safety. Community programs include Crime Stoppers (anonymous reporting) and D.A.R.E. education. The office serves a population of over 120,000 residents in Gregg County, Texas, under Sheriff Maxey Cerliano, the 20th sheriff.

Differentiator

Problem solved

Functional benefit

Products and services

• Patrol Division Services

Quantifiable outcome

• Serves 120,000+ residents across Gregg County
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Longview Police DepartmentcoreStrategic or Co-development PartnerJoint SWAT Team partnership where Gregg County Sheriff's Office partners with Longview Police Department and Kilgore Police Department to operate the Longview SWAT Team. The team responds to barricade, hostage, suicide situations, and high risk warrant service. Shared tactical resources include Lenco Bearcat, MRAP armored vehicles, and Matilda Tactical Robot.
• Kilgore Police DepartmentcoreStrategic or Co-development PartnerJoint SWAT Team partnership where Gregg County Sheriff's Office partners with Longview Police Department and Kilgore Police Department to operate the Longview SWAT Team.
• Sabine Independent School DistrictminorStrategic or Co-development PartnerPartnership with Sabine ISD to provide a full-time school resource officer. Corporal John Fulgham teaches fifth grade classes the fundamental concepts of the D.A.R.E. Program and provides a safe learning environment for students.
• Transportation Security Administration (TSA)coreStrategic or Co-development PartnerSheriff's staff cooperates with TSA to provide a safe environment for travelers at the East Texas Regional Airport.
• Federal Aviation Administration (FAA)coreStrategic or Co-development PartnerSheriff's staff cooperates with the federal Aviation Administration to provide safety and regulatory compliance at the East Texas Regional Airport.
• Crime Stoppers Board of DirectorscoreStrategic or Co-development PartnerGregg County Crime Stoppers is a partnership between law enforcement and the community guided by an appointed Board of Directors. Provides a mechanism for citizens to report criminal activity anonymously with financial rewards for credible information.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Texas Department of Public Safety: State-level law enforcement agency that provides state police, communications, and sex-offender registry services that Gregg County deputies interface with; broader-incumbent reference for Texas law enforcement ecosystem.
• Dallas County Sheriff's Office: Major urban Texas sheriff's office running parallel division structure (Patrol, Jail, Civil, Criminal Investigations); broader-incumbent reference for large-county sheriff operations.
• Harris County Sheriff's Office: Texas's largest county sheriff's office; operates patrol, jail, civil, and specialized divisions at metropolitan scale, providing a broader-incumbent reference for service-line structure.
• Tarrant County Sheriff's Office: Large North Texas sheriff's office operating full law-enforcement, corrections, and civil-process portfolios — comparable in functional scope at a larger scale.

Direct peers

• Smith County Sheriff's Office: Neighboring East Texas county sheriff's office serving Tyler/Smith County with similar division structure (Patrol, Jail, Civil, CID, SWAT); most directly comparable peer in scope, jurisdiction size, and operating model.
• Harrison County Sheriff's Office: Adjacent East Texas county sheriff's office covering Marshall/Harrison County; comparable in scale, division structure, and East Texas regional context.
• Longview Police Department: Primary municipal law enforcement partner for Gregg County in the City of Longview; co-operates the Joint SWAT Team and the Joint Emergency Operations Center with the Sheriff's Office, and shares the same service geography.
• Kilgore Police Department: Municipal police department that partners with the Sheriff's Office on the Joint SWAT Team and shares the Gregg County service area; directly comparable in size, scope, and inter-agency arrangement.
• Rusk County Sheriff's Office: Neighbor East Texas county sheriff's office (Henderson, TX); serves a comparable rural/mixed population with similar law enforcement, jail, and civil-process responsibilities.

Others

• Sheriffs' Association of Texas: Industry/advocacy association representing Texas sheriffs; not a direct competitor but a peer organization that aggregates training, policy, and inter-agency coordination across the state's sheriff offices.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/gregg-county-sheriff's-office

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gregg County Sheriff's Office