CLAU CENTRE DE SERVEIS SL

What CLAU CENTRE DE SERVEIS SL does

CLAU CENTRE DE SERVEIS SL is a Reus, Spain-based private limited company (Sociedad Limitada) operating as the coordination entity of Grup Clau, a multi-trade service group founded in 1994. The company centralizes administrative, technical, and operational management of building maintenance, repairs, and renovation services for insurance companies, property administrators, and individual clients across the Tarragona province of Catalonia. Its core differentiator is the integration of three trade specialties—aluminium and glass (ARG Aluminis i Vidres), carpentry (La Fusteria), and construction (CBR Construccions)—under a single service coordination hub with a dedicated 24/7 call center (Unitat de Sinistres Greus / USG) that handles major insurance claims such as fires and floods.

The business model is professional services and managed services, with revenue generated through quote-based engagements for building maintenance, renovation projects, and emergency response. The GTM motion is sales-led and enterprise-focused, with the company working as a preferred service provider to nine named insurance carriers (including Allianz, SegurCaixa, Generali, Caser, Helvetia, Nationale Nederlanden, Inter-Partner Assistance, RACC, and Sigma), government entities (Ajuntament de Reus, Diputació de Tarragona, Generalitat de Catalunya), and selected hospitality and education clients. Distribution is primarily direct via phone-driven quote requests and on-site delivery using 100% own qualified personnel (no third-party subcontractor model). No public pricing is disclosed.

The company references AI-adapted technology for claims management within its USG call center, but no further technical detail is provided. There are no patents, no published product launches, no funding rounds, no M&A activity, and no disclosed revenue figures. Ownership appears to be private and family/management-held, with senior leadership including Lluís Aragonès Delgado de Torres (Gerència) and Mari Carmen Capitán Torres (Adjunta a gerència). The company maintains an active digital presence across corporate website, Facebook, Instagram, and LinkedIn, showcasing project case studies.

Name

CLAU CENTRE DE SERVEIS SL

Legal name

CLAU Centre de Serveis SL

Website

https://grupclau.cat

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

CLAU CENTRE DE SERVEIS SL is the Reus, Spain-based coordination entity of Grup Clau, founded in 1994, providing integrated administrative, technical, and operational management of maintenance, repairs, and renovations for insurance companies, property administrators, government, and individual clients across the Tarragona province.

Ownership category

akta.pro rank

Headquarters

HQ city

Reus

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Maintenance and Repair Services: Provides ongoing maintenance, repairs, and renovation services to insurance companies, property administrators, and individual customers. Services include aluminium and glass work, carpentry, and general construction reforms.
2. Insurance Claims Management: Administrative, technical, and operational management of insurance claims for partner insurance companies, including coordination of emergency response and major incident handling through the USG unit.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

CLAU CENTRE DE SERVEIS SL is the coordination entity of Grup Clau, providing integrated administrative, technical, and operational management of repairs, maintenance, and renovations for insurance companies, property administrators, and individual clients across the Tarragona province. It operates a dedicated call center with a Specialized Serious Claims Unit (USG) for 24/7 emergency management of major insurance incidents such as fires and floods. The offering is delivered through in-house teams across four divisions covering aluminium/glass, carpentry, and construction.

Product overview

CLAU CENTRE DE SERVEIS SL operates as part of Grup Clau, a comprehensive service group established since 1994 serving the Tarragona region. The company's portfolio consists of four main service lines: (1) CLAU Centre de Serveis - the core coordination hub providing administrative, technical and operational management for insurance companies, property managers and individual clients, featuring a dedicated call center with Serious Claims Unit (USG) for critical incidents; (2) ARG Aluminis i Vidres - aluminum and glass fabrication, installation and maintenance services; (3) La Fusteria - carpentry services with custom manufacturing capabilities; and (4) CBR Construccions - new construction, renovation and rehabilitation services. The group also provides general maintenance, repairs, and 24/7 emergency response services.

Differentiator

Problem solved

Functional benefit

Brands

• CBR Construccions: Company specialized in new construction, renovations, and rehabilitation offering integral service for new build projects and reforms.
• ARG Aluminis i Vidres
• La Fusteria

Products and services

• CLAU Centre de Serveis (Service Coordination Hub with USG)

Quantifiable outcome

• 30+ years of experience since 1994
• +1 more outcomes

Named customers16 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Polygon Group: Polygon is a global property damage restoration and claims-handling group serving insurance carriers and property owners. Directly comparable to Grup Clau's insurance-led claims coordination, multi-trade repair execution, and 24/7 emergency response model, though at much larger scale.
• Belfor: Belfor is the global leader in property restoration for the insurance industry, executing fire, water, and storm damage repairs. It mirrors Grup Clau's combination of multi-trade repair delivery with insurance-claims coordination and emergency response.
• Servpro: Servpro is a US-based franchise network specializing in fire and water damage restoration for insurance carriers and property owners. Highly comparable in service mix (emergency response, repair coordination) though geographically distinct.

Broad incumbents

• Sedgwick: Sedgwick is a global provider of claims management, loss adjusting, and managed repair services for insurance carriers. Overlaps with Grup Clau's insurance claims coordination and multi-trade repair execution, but at enterprise scale with proprietary claims technology.
• ISS A/S: ISS is a global facility services provider covering maintenance, cleaning, and workplace support across multiple industries. Overlaps with Grup Clau's facilities support and multi-trade maintenance offering but operates at vastly larger scale globally.
• Crawford & Company: Crawford is a global claims management and adjusting services firm for insurers. Comparable to Grup Clau's CLAU Centre de Serveis coordination role and USG unit, but operates at vastly greater scale and breadth across the claims lifecycle.

Regional players

• Clece: Clece is a leading Spanish facilities services and maintenance provider across public and private sectors. Comparable in the building maintenance and integrated multi-service model targeting administrations and enterprises within Spain.
• Eulen Servicios Generales: Eulen is a major Spanish multi-service facility management company offering cleaning, maintenance, security, and auxiliary services. Comparable to Grup Clau's integrated service delivery model across government and commercial clients in Spain.
• RACC Serveis: RACC is a Catalonia-based motor and home assistance services organization that coordinates emergency repair and claims services for members and insurers. Directly relevant as both a Grup Clau customer and a regional peer providing claims coordination.
• Antunav Sistemas: Antunav is a Spanish regional multi-trade services and construction firm with comparable building maintenance and renovation activities. Comparable regional positioning and integrated service delivery to Grup Clau within Spain.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks2 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ConstruccionsCBR
• LinkedInlinkedin.com/company/clau-centre-de-serveis-sl
• Instagraminstagram.com/grup_clau

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CLAU CENTRE DE SERVEIS SL