Intercom - Grupo de Intercambio Comercial

Name

Intercom - Grupo de Intercambio Comercial

Legal name

Intercom Logistics

Website

https://grupointercom.com.mx

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

International Freight Forwarding and Logistics Services

NAICS

Freight Transportation Arrangement (488510), General Freight Trucking, Long-Distance (48412)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Intermodal Network Operators & Marketing Companies (IMCs) (TLADAFAF)

akta.pro secondary industries

Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG), Project Cargo & Oversize Intermodal (Specialized Flatcar/Heavy Lift) (TLADAFAJ), Intermodal Drayage & Cartage (First/Last Mile) (TLADAFAC), Intermodal Freight Brokerage (Rail-Truck) (TLADAMAD)

Keywords

• International freight forwarding
• Ocean and air freight
• Customs brokerage services
• Cross-border logistics
• Project cargo handling

Headquarters

HQ city

Ciudad de México (CDMX)

HQ country

Mexico

HQ region

Latin America

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Freight Forwarding Services: International transport services including air freight, ocean freight (LCL and FCL), and inland transportation. Revenue generated through service fees for cargo movement, customs brokerage, and specialized logistics solutions such as project cargo for oversized equipment.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels2 records

Core offering

Intercom Logistics is a Mexican freight forwarding company that provides international and domestic logistics services for importers and exporters. Its core offerings include LCL and FCL ocean freight, air freight, international land transportation (LTL and FTL), customs brokerage, cargo insurance, project cargo handling, and warehousing and distribution, supported by a network of 10 offices across Mexico and the USA and partnerships with United Shipping and Globalink networks.

Differentiator

Problem solved

Functional benefit

Products and services

• LCL & FCL Ocean Transportation Efficient ocean freight solutions for both containerized (FCL) and consolidated (LCL) cargo, offering global coverage and coordinated logistics to ensure secure deliveries for importers and exporters worldwide.
• Air Freight Fast and reliable air freight services designed for time-sensitive shipments, ensuring speed, security, and global reach through a trusted logistics network for businesses requiring urgent cargo delivery.
• International Land Transportation LTL (Less Than Truckload) and FTL (Full Truckload) cross-border ground transportation across Mexico, the US, and Canada with reliable, on-time delivery for businesses moving goods across North American borders.
• Customs Brokerage Customs procedures for the movement of goods in import and export operations, ensuring full regulatory compliance with Mexican and international trade regulations for businesses engaged in cross-border trade.
• Cargo Insurance Cargo insurance solutions that protect shipments throughout the entire logistics process against unforeseen damage or loss, providing risk mitigation for businesses shipping goods internationally.
• Project Cargo Specialized logistics for the safe and efficient handling of oversized equipment and special shipments, ideal for industrial projects and complex operations requiring specialized transport solutions.
• Domestic Transportation (LTL & FTL) Reliable domestic transport for both Less Than Truckload (LTL) and Full Truckload (FTL) shipments with flexible, on-time, nationwide coverage within Mexico.
• Transportation and Distribution Goods reception, storage, inventory control, order preparation, shipping coordination, and final delivery to customers as an integrated domestic distribution service.
• Warehousing & Distribution Strategically located US warehousing facilities providing storage, inventory management, and last-mile distribution services for businesses needing a US-based logistics presence.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core.

• United ShippingcoreStrategic or Co-development Partner · 1 January 1990Since 1990, Intercom Logistics has been the Mexican partner of United Shipping, an international network of logistics companies. Through this partnership, they have representation in 90+ countries and 200+ cities across 5 continents, enabling comprehensive global logistics coverage.
• GlobalinkcoreStrategic or Co-development Partner · 1 January 1990Since 1990, Intercom Logistics has partnered with Globalink as their Mexican representative in this international logistics network. This alliance provides global coverage and enables them to offer reliable services with competitive costs in the international market.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Agility Logistics: Global logistics provider with strong presence in emerging markets including Mexico. Competes directly on freight forwarding, customs brokerage, and project cargo services.
• CEVA Logistics: Global 3PL providing freight forwarding, contract logistics, and supply chain solutions across the Americas. Overlaps with Intercom's ocean, air, ground, and warehousing/distribution offerings.
• DHL Global Forwarding: Air, ocean, and road freight forwarding arm of Deutsche Post DHL with major Mexican operations and customs brokerage. Offers the same end-to-end international forwarding services as Intercom, but at significantly greater scale.
• Kuehne+Nagel: One of the world's largest freight forwarders with deep air, ocean, and overland capabilities and a strong Mexico/US-Mexico presence. Directly comparable to Intercom across the same multi-modal service portfolio and customer base of importers/exporters.
• Expeditors International: US-headquartered global freight forwarder offering air, ocean, and ground services with customs brokerage. Comparable customer base of international importers/exporters and similar multi-modal forwarder model.
• Kintetsu World Express: Global forwarding and logistics provider with strong Americas operations. Provides air, ocean, and ground forwarding comparable to Intercom's multi-modal offer.
• Kerry Logistics: Asia-based global freight forwarder with growing Americas presence. Offers comparable international forwarding, customs, and project cargo services to enterprise customers.
• DB Schenker: Global freight forwarder and logistics provider with significant presence in Mexico and the Americas. Competes with Intercom on air, ocean, land, and customs brokerage services for enterprise cross-border shippers.

Regional players

• Estafeta: Mexican logistics and parcel company offering domestic and international shipping, warehousing, and freight services. Most directly comparable Mexican-headquartered peer for domestic and cross-border customers.

Broad incumbents

• C.H. Robinson: Largest North American freight broker and 3PL with global forwarding capabilities. Comparable on cross-border US-Mexico trucking and intermodal, but operates a much broader asset-light platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/intercom-grupo-de-intercambio-comercial

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intercom - Grupo de Intercambio Comercial