Guernsey Police

What Guernsey Police does

Guernsey Police is the statutory law enforcement agency for the Bailiwick of Guernsey, a Crown dependency comprising five islands (Guernsey, Alderney, Herm, Sark, and Lihou) with a combined population of approximately 63,000. Established in 1817, it is among the oldest police forces in the British Isles and operates as a department of the States of Guernsey government. The organisation delivers a full spectrum of policing services — 24/7 emergency response (999), non-emergency reporting (222222), criminal investigation, community policing, road safety, firearms licensing, victim and witness support, and oversight of police complaints — to all residents and visitors within its jurisdiction.

The force's operational structure includes specialised units such as the Criminal Investigation Department, High Tech Crime Unit, Public Protection Unit, Professional Standards Department, and Special Constables divisions. Service delivery rests on a JESCC emergency dispatch backbone, online self-serve reporting tools, an SMS service for deaf and hard-of-hearing users, and a network of community engagement programmes including the Neighbourhood Policing Team, Police and Community Together (PACT) initiative, and Community Advisory Groups. The organisation runs two specialised missing-persons protocols: the Herbert Protocol (adopted 2018 with Dementia Friendly Guernsey) and Philomena Protocol, both targeted at vulnerable-person response. Strategic direction is governed by the Bailiwick Law Enforcement (BLE) Digital Strategy 2022-24 and the Strategic Plan 2025-2028, which together emphasise digital modernisation, professional standards, and community engagement.

Guernsey Police is funded entirely through the States of Guernsey government budget via public taxation rather than commercial revenue generation. No fees are charged for emergency or standard law enforcement services; nominal administrative fees apply only to firearms and shotgun licensing (£10–£100 depending on certificate type and stage). The organisation employs approximately 150 officers, supplemented by special constables across three divisions (A, B, C), civilian staff, and a transferee recruitment programme drawing experienced officers from UK forces. Distribution is direct to the public through emergency and non-emergency telephony, in-person access at the St Peter Port headquarters, online self-serve channels, and proactive community-based policing. The agency is governed by the Police Complaints Commission for oversight, and the Law Officers of Guernsey handle criminal-conduct review of complaints.

Name

Guernsey Police

Legal name

Guernsey Police

Website

https://guernsey.police.uk

Company type

Private

Founded year

1817

Operating status

Operating

Headcount range

11–50 employees

Short description

Guernsey Police is the statutory law enforcement agency for the Bailiwick of Guernsey, a five-island Crown dependency of ~63,000 residents. Established in 1817, it delivers emergency response, criminal investigation, community policing, and firearms licensing under the States of Guernsey government.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (922120)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

Keywords

• Law enforcement services
• Emergency response services
• Community policing
• Firearms licensing
• Crime prevention services

Headquarters

HQ city

St Peter Port

HQ country

Guernsey

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Government Funding: As a public law enforcement agency, Guernsey Police is funded through the States of Guernsey government budget. The organization does not generate commercial revenue but provides essential public safety services to all residents and visitors of the Bailiwick.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Guernsey Police is the sole statutory law enforcement agency for the Bailiwick of Guernsey, providing 24/7 emergency response, criminal investigation, neighbourhood policing, firearms licensing, witness and victim support, missing person protocols, and community safety programs to all residents and visitors of the islands. Operational support spans specialisms including High Tech Crime, Criminal Investigation, Public Protection, Neighbourhood Policing, Bomb Disposal, Dog Section, and Special Constables, coordinated through the Joint Emergency Services Control Centre (JESCC).

Product overview

Guernsey Police operates as a unified police force providing comprehensive law enforcement services to the Bailiwick of Guernsey. The organization offers 24/7 emergency response services alongside various community-focused programs including the Herbert Protocol and Philomena Protocol for missing persons, Crime Prevention & Reduction Advice, Firearms Licensing, and the Police Ride Along Scheme for public engagement. Operational departments include Criminal Investigation Department, High Tech Crime Unit, Public Protection Unit, Professional Standards Department, and Special Constables divisions. Strategic services include the BLE Digital Strategy (2022-24) and Strategic Plan 2025-2028, supported by annual reporting. The force also operates recruitment programs including the Police Officer Transferee Program and Special Constables volunteer program. The organization focuses on community safety through initiatives like Police and Community Together (PACT) and Community Advisory Group meetings.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Emergency Response Service Round-the-clock emergency police response service for the Bailiwick of Guernsey, handling crimes in progress, risk of injury, and serious property damage via the 999 emergency line.
• Crime Prevention & Reduction Advice Information and guidance services to help community members prevent and reduce crime through various initiatives, safety campaigns, and the Crime Prevention Handbook.
• The Herbert Protocol National missing person scheme, adopted in 2018 in partnership with Dementia Friendly Guernsey, that helps locate vulnerable missing persons by pre-compiling vital information on at-risk individuals.
• Philomena Protocol Protocol for reporting and managing missing persons cases in Guernsey, working in conjunction with the Herbert Protocol for vulnerable individuals.
• Witness Statement Service Process for collecting witness statements for criminal justice proceedings, including court testimony support and victim notification services through the Guernsey Victim Support and Witness Service.
• Firearms Licensing Licensing authority service for firearm and shotgun certificates as well as firearms dealers within the Bailiwick, including security checks and storage facility inspections.
• Police Ride Along Scheme Opportunity for prospective police officers and members of the public aged 18+ to observe operational policing activities, including response duties, vulnerable person interactions, and custody procedures.
• Police and Community Together (PACT) Community partnership initiative launched in 2025 to foster collaboration between police and community members, with monthly target-setting meetings to address local policing concerns.
• Professional Standards Department Department handling complaints against police officers, including conduct investigations, informal resolution, formal investigation processes, and Police Complaints Commission oversight.
• Complaints Management Service Formal process for making complaints about police conduct, including multiple reporting channels (in person, post, telephone, email) and appeal procedures through the Police Complaints Commission.
• Community Safety Program Diversity and inclusion-focused community safety initiative working with statutory and voluntary organisations to prevent crimes including domestic abuse, harassment, and discrimination.
• Police Officer Transferee Program Recruitment program for experienced police officers from other forces to transfer to Guernsey Police, including relocation packages, competitive salaries, and career progression opportunities.
• Special Constables Program Volunteer special constables program with three divisions (A, B, C) providing additional policing capacity across the Bailiwick, including traffic control and specialist support.

Quantifiable outcome

• Recruitment success - 40% female and 60% male workforce
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Dementia Friendly GuernseycoreStrategic or Co-development Partner · 1 January 2018Partnership adopted in 2018 for the Herbert Protocol, a national missing person scheme that helps when a vulnerable person (such as someone living with dementia) goes missing. Carers and family members compile useful information through a form that can be handed to police to reduce time in gathering key information.
• Guernsey Victim Support and Witness ServicecoreStrategic or Co-development PartnerProvides free and confidential support to witnesses before trial, including court visits, emotional support, and updates on case outcomes. Contact: 01481 223000.
• CrimestopperscoreStrategic or Co-development PartnerAnonymous crime reporting service (0800 555 111) allowing members of the public to report crimes without providing their name.
• Guernsey Disability AllianceminorStrategic or Co-development PartnerOrganization supporting people with disabilities, providing referral pathway for victims with disabilities.
• LiberateminorStrategic or Co-development PartnerLGBT+ support organization in Guernsey, providing referral pathway for victims.
• Citizens Advice GuernseyminorStrategic or Co-development PartnerProvides advice services and referral pathways for individuals needing support.
• Police Complaints CommissioncoreImplementation/ SI/ Consulting PartnerIndependent oversight body established by Law to supervise certain complaints against police. Members are community members who have never been police officers and are not employed by the States.
• Law Officers (Guernsey)coreStrategic or Co-development PartnerReview complaints where allegations amount to criminal offences, deciding if there is sufficient evidence to prosecute.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Police Scotland: Scotland's single national police force. Comparable as a UK territorial police service, but operates at national scale. Useful reference for digital transformation, firearms licensing, and community engagement models.
• Civil Nuclear Constabulary: UK armed police force guarding civil nuclear sites. Adjacent UK policing peer with overlapping armed-response, firearms licensing, and protective-services capabilities, but a very different mandate and geography.
• Metropolitan Police Service: London's police force and the UK's largest constabulary. Comparable as a UK-style territorial police force, but operates at vastly greater scale and provides the model for many of Guernsey Police's procedures and transferee career paths.

Direct peers

• Isle of Man Constabulary: The police force of the Isle of Man, another small self-governing Crown dependency in the Irish Sea. Highly comparable as a small-jurisdiction constabulary with similar legal autonomy from the UK and analogous community policing scale.
• Gibraltar Police Service: The Royal Gibraltar Police serves a small British Overseas Territory of ~34,000 residents. Comparable as a compact British-style police force operating under constrained geographic boundaries with a mix of general and specialised duties.
• States of Alderney Police: Alderney, the third-largest island in the Bailiwick, has its own small constabulary. Most comparable as a sub-jurisdictional police force within the same Bailiwick Law Enforcement framework, though materially smaller than Guernsey Police.
• States of Jersey Police: The other Channel Islands constabulary serving Jersey's ~103,000 residents. Directly comparable as a small-island Crown dependency police force with similar jurisdiction, governance under a separate States government, and overlapping community policing mandate.

Others

• Crimestoppers (Crimestoppers Trust): UK-wide anonymous crime reporting charity. Not a competing force, but Guernsey Police lists Crimestoppers (0800 555 111) as a core reporting partner, making it an adjacent ecosystem participant rather than a peer force.
• States of Guernsey (Government): The parent government entity that funds Guernsey Police. Not a competitor but the sole principal-funder, governance owner, and strategic plan author (Strategic Plan 2025-2028 sits within the States' policy framework).

Regional players

• Dyfed-Powys Police: A small-to-mid-sized Welsh constabulary covering rural areas. Comparable in scale (roughly 1,000-1,500 officers) and rural/community-policing emphasis, but does not directly compete as it serves Wales rather than the Channel Islands.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/GuernseyPolice
• Facebookfacebook.com/BailiwickLawEnforcement
• LinkedInlinkedin.com/company/guernsey-police

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Guernsey Police