Guichet CPTS

What Guichet CPTS does

Guichet CPTS Occitanie is a publicly funded regional accompaniment platform established on 14 March 2019 through a tripartite convention between ARS Occitanie (the Regional Health Agency), Assurance Maladie (French National Health Insurance), and the ten Regional Unions of Health Professionals (URPS) of Occitanie. The organisation supports the development and deployment of Communautés Professionnelles Territoriales de Santé (CPTS) — territorial coalitions of healthcare professionals coordinating care across a defined geographic area — across the 13 departments of the Occitanie region in southern France. It is headquartered at 9 rue Matabiau, Toulouse, and operates without commercial pricing.

The platform is delivered through a web-based portal (guichet-cpts-occitanie.org) organised around two main lifecycles: CPTS en construction (templates, guides, association-creation documents, and budget frameworks for new CPTS) and CPTS en déploiement (RGPD compliance, financial management, cybersecurity, HR governance, and partnership conventions for active CPTS). Supporting modules include Cartographie des projets (regional mapping of CPTS status), Numérique en santé (digital health accompaniment with dedicated correspondents Cyril Klein and Camille Touchais), Info-conseils (19 numbered thematic publications), Études et contributions (research and dashboards including emergency-department analysis by department), Groupement Employeur (employer-grouping services originally via GEIO, now via ASOE), and a 14-topic FAQ. Distribution is primarily self-serve via the website, supplemented by webinars, social media channels, and direct correspondent support.

The business model is fully publicly funded: financing flows from FIR (Fonds d'Intervention Régional) credits for project formalisation time and CPAM financing within tripartite contracts, renewed in a new convention on 10 January 2023. The organisation mobilises more than 30 trained collaborators and field experts through the GEIO/ASOE inter-URPS employer group created in April 2021. Customer segments are healthcare professionals (physicians, nurses, physiotherapists, speech therapists, pharmacists, dentists, midwives, orthoptists, podiatrists, biologists) either initiating a CPTS or operating an established one; ten named CPTS are documented across Ariège, Aude, Gard, Haute-Garonne, Gers, Hérault, Lot, Lozère, Pyrénées-Orientales, and Tarn-et-Garonne. Direction of publication is held by Jean-Christophe Calmes representing URPS Médecin d'Occitanie.

Name

Guichet CPTS

Legal name

Guichet CPTS Occitanie

Website

https://guichet-cpts-occitanie.org

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Guichet CPTS Occitanie is a publicly funded regional platform, headquartered in Toulouse, that provides tools, templates, and expert accompaniment to help healthcare professionals establish and operate Communautés Professionnelles Territoriales de Santé across the 13 departments of the Occitanie region.

Ownership category

akta.pro rank

Product category

Healthcare Coordination Services

NAICS

Other Management Consulting Services (541618), Professional, Scientific, and Technical Services (54)

SIC

Services-Health Services (8000), Services-Prepackaged Software (7372), Services-Management Consulting Services (8742)

akta.pro primary industry

Public–Private Partnerships (PPPs) for Global Health (HLAJAOAD)

Keywords

• Healthcare coordination
• Territorial health communities
• Healthcare professional support
• Primary care collaboration
• Public health resources

Headquarters

HQ city

Toulouse

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Public Funding: The organization is funded through a convention between ARS Occitanie, Assurance Maladie, and the URPS d'Occitanie. The initial convention was signed on March 14, 2019, and renewed on January 10, 2023. Financing includes FIR credits for time dedicated to project formalization and CPAM financing within the tripartite contract framework.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Guichet CPTS Occitanie is a publicly funded regional coordination portal that provides healthcare professionals with tools, templates, guides, and expert accompaniment to build and deploy Communautés Professionnelles Territoriales de Santé (CPTS) across the 13 departments of the Occitanie region in France. The platform delivers web-based resources, thematic publications, regional project cartography, digital health support, and an employer grouping service for shared staffing of CPTS coordination.

Product overview

Guichet CPTS Occitanie is a coordination portal offering a unified platform for developing Communautés Professionnelles Territoriales de Santé (CPTS) in the Occitanie region. The core offering consists of the Guichet CPTS Occitanie Portal, which provides access to specialized modules: CPTS en construction (resources for project initiation), CPTS en déploiement (deployment support), Cartographie des projets (regional mapping), Numérique en santé (digital health support), Info-conseils (thematic guidance publications), Études et contributions (research and analysis), Groupement Employeur (staffing services), and Foire aux questions (FAQ). The platform is mission-driven, focusing on four strategic axes: promoting CPTS, accompanying professionals, supporting implementation, and evaluating the deployment.

Differentiator

Problem solved

Functional benefit

Products and services

• Guichet CPTS Occitanie Portal Web-based coordination portal providing tools, resources, and guidance for healthcare professionals to build and deploy Communautés Professionnelles Territoriales de Santé (CPTS) in the Occitanie region of France.
• CPTS en construction (CPTS in Construction Resource Center)

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered major, core and moderate.

• GEIO (Groupement d'Employeurs Inter-URPS d'Occitanie)majorStrategic or Co-development Partner · 1 April 2021Employer Group created by URPS in April 2021 to support CPTS deployment dynamics. Facilitated definition of necessary resources for pilot and coordination projects, simplified recruitment, and managed administrative procedures. Made available more than 30 trained collaborators and expert professionals.
• ARS OccitaniecoreStrategic or Co-development Partner · 14 March 2019Regional Health Agency of Occitanie - Key partner in the strategic convention signed on March 14, 2019, and renewed on January 10, 2023. ARS facilitates project elaboration, provides advice, shares data and cartographies, and ensures coherence with other territorial projects.
• Assurance MaladiecoreStrategic or Co-development Partner · 14 March 2019French National Health Insurance - Strategic partner in the convention for CPTS deployment. Provides tripartite contracts with ARS and CPTS, and financing for CPTS operations.
• URPS d'Occitanie (Regional Unions of Health Professionals)coreStrategic or Co-development PartnerRegional unions representing all health professions in Occitanie including: URPS Biologistes, Chirurgiens Dentistes, Infirmiers Libéraux, Masseur Kinésithérapeutes, Médecins, Orthophonistes, Orthoptistes, Pédicures Podologues, Pharmaciens, and Sages-Femmes. These unions developed the tools and resources provided by Guichet CPTS.
• ASOE (Appui Santé Occitanie Emplois)majorStrategic or Co-development PartnerAssociation that received the transfer of GEIO activities to perpetuate and expand the service offer. Part of the Fédération des Acteurs de la Coordination en Santé which includes Dispositifs d'Appui à la Coordination (DAC).
• Fédération des Acteurs de la Coordination en SantémoderateStrategic or Co-development PartnerFederation bringing together coordination support devices (DAC) and sharing common objectives with the employer group activities for coordinated health exercise.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Others

• Fédération Française des Maisons et Pôles de Santé (FFMPS): National federation representing maisons de santé and pôles de santé structures across France. Operates in the adjacent space of organizing coordinated primary care delivery, with similar accompaniment and resource-sharing functions as Guichet CPTS but for a different primary care organizational model.
• Fédération des Acteurs de la Coordination en Santé: Federation grouping Dispositifs d'Appui à la Coordination (DAC) and other coordination actors with shared objectives around coordinated health practice. ASOE (Guichet CPTS spin-off) is a member, making this an ecosystem/parent-like organization.

Emerging players

• Maiia (Cegedim): French practice management and telehealth platform serving healthcare professionals with agenda, teleconsultation, and patient management tools. Comparable to Guichet CPTS as a digital tool provider for healthcare professionals but commercially oriented.
• Appui Santé Occitanie Emplois (ASOE): Association that received the transfer of GEIO activities in 2021 to perpetuate and expand the staffing service offer for CPTS in Occitanie. A direct spin-off entity carrying forward the Guichet CPTS employer grouping function under the Fédération des Acteurs de la Coordination en Santé.

Broad incumbents

• Doctolib: Leading French health tech platform offering appointment booking, telehealth, and practice management software to healthcare professionals. Operates in the same digital health for professionals category as Guichet CPTS's digital accompaniment offering but at commercial scale.
• Santé Publique France: National public health agency providing surveillance, studies, and health promotion resources across France. Comparable in producing regional studies, dashboards, and epidemiological analyses used by CPTS, similar to Guichet CPTS's Études et contributions publications.
• Agence du Numérique en Santé (ANS): National digital health agency that sets interoperability, RGPD, and cybersecurity standards for healthcare digital systems in France. Directly comparable to Guichet CPTS's Numérique en santé module which provides CPTS with digital health accompaniment aligned to ANS frameworks.
• Ameli (Assurance Maladie): National health insurance platform providing public-facing health services and the REZONE CPTS diagnostic tool used by Guichet CPTS users. As a core partner of the tripartite convention, it shares the public health coordination mandate at national scale.

Direct peers

• eSanté Occitanie (GRADeS Occitanie): Regional digital health group (Groupement Régional d'Appui au Développement de la e-Santé) operating in the same Occitanie region. Provides digital health tooling and interoperability support to healthcare professionals, overlapping with Guichet CPTS's digital accompaniment mission.

Regional players

• ARS Île-de-France: Regional Health Agency serving the Île-de-France region under the same ARS national framework as ARS Occitanie. Comparable as a regional public health authority that would be a natural counterpart for CPTS support in its own region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/guichet-cpts
• Facebookfacebook.com/guichetcptsoccitanie
• TikToktiktok.com/@guichetcptsoccitanie

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Guichet CPTS