Village of Gurnee

What Village of Gurnee does

The Village of Gurnee is an Illinois Municipal Corporation incorporated in 1928 and located in Lake County in northern Chicagoland. It functions as the local government for a community anchored by major regional attractions including Six Flags Great America, Gurnee Mills, and Great Wolf Lodge, serving a population of roughly 30,000 residents, over 1,000 registered businesses, and millions of annual visitors. Core functional offerings span public safety (three fire stations, a police station with mall substation, 24/7 dispatch), public works (roads, water/sewer oversight, snow and ice control, leaf collection, stormwater management), community development (building permits, code enforcement, business licensing), and community programs (events, citizen police academy, youth leadership, senior services). Utility operations are delivered via partnerships: water supply through Central Lake County Joint Action Water Agency (CLCJAWA), wastewater treatment through North Shore Water Reclamation District, and exclusive waste/recycling/yard waste collection through Lakeshore Recycling Systems (LRS).

The Village runs a portfolio of resident-facing digital services built on third-party and in-house platforms. These include the OneStop online permitting portal for code violations, building permits, and property records; an ArcGIS-based Interactive Resident Guide; an online utility billing and water/sewer account management system; the Regroup multi-channel emergency alert system (phone, text, email, mobile app); a Collector Solutions police ticket payment portal; a BuyCrash.com accident report service; and a FOIA request portal. Communications reach residents and businesses via email listserves, press releases, and social media on Facebook, Twitter, YouTube, and NextDoor.

The Village's revenue model is that of a typical Illinois municipality — taxes (property, sales, hotel/restaurant), utility fees, permits and licenses, fines, and intergovernmental transfers — none of which are publicly itemized on the Village website. Pricing signals are granular: a 2026 landscape waste subscription at $151.42 per season, a $3.19 sticker program, FOIA copy fees of $0.15 per page beyond 50 free pages, and standard water/sewer billing. Customer segments are hybrid: residents (primary), businesses, and visitors, served through in-person Village Hall, phone, mail, 24-hour night deposit, and 24/7 online self-service channels. Governance rests with Mayor Thomas Hood, Clerk Andy Harris, and Trustees Cheryl Ross, Greg Garner, Liliana Ware, Karen Thorstenson, Kevin Woodside, and Quin O'Brien.

Name

Village of Gurnee

Legal name

Village of Gurnee

Website

https://gurnee.il.us

Company type

Private

Founded year

1928

Operating status

Operating

Headcount range

101–250 employees

Short description

The Village of Gurnee is an Illinois municipal corporation serving roughly 30,000 residents, 1,000+ businesses, and millions of annual visitors with police, fire, public works, water/sewer oversight, permitting, and emergency alerts, delivered via a network of stations and online portals anchored by intergovernmental and franchise partnerships.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Administration of Housing Programs, Urban Planning, and Community Development (9251), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industry

Detention, Retention & Storage Systems (Ponds, Tanks, Vaults) (EUANAEAD)

Keywords

• Municipal government services
• Public safety services
• Water and sewer utilities
• Waste collection services
• Community development programs

Headquarters

HQ city

Gurnee

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Pricing tiers

Distribution channels5 records

Marketing channels7 records

Core offering

The Village of Gurnee is a municipal government providing essential public services to its residents and businesses, including police and fire protection, water and sewer utilities, waste collection and recycling, building permits, business licensing, code enforcement, snow and ice control, leaf collection, and community programs. Services are delivered through in-person village facilities, online self-service portals, phone support, and emergency notification systems.

Product overview

Village of Gurnee is a municipal government offering a portfolio of resident-facing digital services. The core service offering consists of online portals for utility billing, code enforcement, building permits, FOIA requests, and emergency alerts. These systems are built as separate web applications accessible through the village website, with some services requiring separate accounts (eservice.gurnee.il.us for utility and business license payments, OneStop for code violations, and dedicated portals for FOIA and service requests). The village uses third-party platforms for specialized functions including BuyCrash.com for accident reports and Collector Solutions for police ticket processing.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Utility Billing Portal

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Lakeshore Recycling Systems (LRS)coreChannel Partner/ Reseller/ DistributorLRS is the Village's exclusive contractor for waste collection services including garbage, recycling, and yard waste under a franchise hauling agreement. They provide weekly collection services, brush/branch collection, leaf collection, and food scrap composting programs.
• SWALCO (Solid Waste Agency of Lake County)coreStrategic or Co-development PartnerSWALCO provides various recycling programs including clothing and textiles recycling, sharps disposal, Reuse-A-Shoe collection, and household chemical waste collections in partnership with the Village.
• Lake County Health DepartmentminorStrategic or Co-development PartnerIntergovernmental agreement for rabies control program. Lake County handles pet registration tags sold through veterinary facilities.
• American Legion Post 771minorStrategic or Co-development PartnerPartnership for the Hometown Heroes Banner Program honoring military service members from the Village of Gurnee.
• Lake County Forest Preserve DistrictminorStrategic or Co-development PartnerChristmas trees donated to LCFP are chipped and used for trails and landscaping at forest preserves throughout Lake County.
• North Shore Water Reclamation DistrictcoreStrategic or Co-development PartnerWastewater treatment services for the Village of Gurnee. Contact: (847) 623-6060 for sewage services.
• Gurnee Park DistrictcoreStrategic or Co-development PartnerCommunity partner providing parks, recreation facilities, and programs. Located at 4374 Old Grand Avenue, (847) 623-7788.
• Warren-Newport Public LibraryminorStrategic or Co-development PartnerCommunity partner library located at 224 N. O'Plaine Road, Gurnee, IL 60031, (847) 244-5150.
• Warren TownshipminorStrategic or Co-development PartnerCommunity partner providing township services including road maintenance for unincorporated residents and waste collection referral.
• Warren-Waukegan Fire Protection DistrictminorStrategic or Co-development PartnerJoint fire protection services for areas outside Gurnee's corporate limits.
• Gurnee Chamber of CommercecoreChannel Partner/ Reseller/ DistributorBusiness support organization promoting local businesses and economic development in Gurnee.
• College of Lake CountyminorStrategic or Co-development PartnerEducational institution partner providing higher education opportunities for Gurnee residents.
• HeftyminorStrategic or Co-development PartnerHefty ReNew program partner for collecting hard-to-recycle plastics curbside including foam, food storage bags, chip bags, bubble wrap, and packing peanuts.
• Central Lake County Joint Action Water Agency (CLCJAWA)coreStrategic or Co-development PartnerJoint water agency providing water supply services. Contact: (847) 295-7788.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Village of Libertyville, IL: Neighboring Lake County municipality with comparable population scale, full-service municipal structure (police, fire, public works, water/sewer), and similar digital portal offerings. Directly comparable suburban Chicagoland village government.
• Village of Grayslake, IL: Lake County village providing police, fire, public works, and water/sewer services with comparable resident profile. Direct peer in northern Chicagoland municipal space.
• City of Waukegan, IL: Larger Lake County municipality adjacent to Gurnee providing the full range of municipal services. Comparable governance structure with mayor and council, and overlapping service territory.
• Village of Mundelein, IL: Lake County village with overlapping service portfolio including police, fire, public works, and utility billing. Comparable resident/business mix and northern Chicagoland suburban profile.
• Village of Lindenhurst, IL: Lake County village with similar municipal service portfolio including police, fire, public works, and digital services. Direct comparable for size and service mix.
• Village of Lake Zurich, IL: Lake County municipality with parallel service offerings including utility billing, community development, and emergency services. Comparable suburban Chicago village profile.
• Village of Round Lake Beach, IL: Lake County village with parallel municipal service structure including police, fire, public works, and water/sewer. Comparable budget scale and demographic profile.
• Village of Buffalo Grove, IL: Lake County suburb with similar full-service municipal offerings and digital self-service portals. Comparable population and commercial base supporting service delivery.
• Village of Vernon Hills, IL: Lake County village with similar retail/commercial base (Hawthorn Mall) and municipal services. Directly comparable suburban municipality with online permitting and utility billing.
• Village of Park City, IL: Adjacent Lake County municipality providing similar municipal services with comparable governance structure. Overlapping service territory and demographic profile to Gurnee.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/VillageofGurnee
• YouTubeyoutube.com/user/VillageofGurnee
• Facebookfacebook.com/VillageofGurnee
• LinkedInlinkedin.com/company/village-of-gurnee

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village of Gurnee