HAFENSTADT

What HAFENSTADT does

HAFENSTADT is a multi-venue urban hospitality and culture operator in Klagenfurt am Wörthersee, Austria, trading as HAFENSTADT Docks GmbH. The company runs a portfolio of 9 physical 'DOCK' units plus DOCK LC (Lendhafencafe) clustered in two interconnected, approximately 200-year-old buildings on Villacher Straße 16–18 / Lendgasse 9 in the Lendhafen district. Venues span a cafe/bistro/bar (DOCK01), a deli/grocer (DOCK02), a gallery plus kitchen lab plus dinner-club space (DOCK03), a brick-vaulted theater (DOCK04), a planned craft brewery and pasta facility (DOCK05), a waterfront cafe/gelateria/bar (DOCK06), a co-working space (DOCK07), a creative atelier (DOCK08) and a planned patisserie (DOCK09). Revenue is generated primarily through on-premise F&B (breakfast through late-night), in-house artisanal retail (Hafenstadt Special Blend coffee, three Tom's Hot Sauce variants, handmade pasta, in-house pastrami), ticketed cultural events and theater programming, dinner clubs and culinary workshops, gift vouchers, an Austria-only online marketplace (Marktplatz), local delivery and a co-working subscription managed in partnership with the City of Klagenfurt.

The technology stack is intentionally lean: a WordPress-based e-commerce front end with the Aleno (Swiss) reservation system for tables, workshops and events, Stripe/PayPal payment processing via Aleno Pay, and standard marketing tooling (Google Analytics, Google Tag Manager, Facebook Pixel, Google reCAPTCHA) — there is no proprietary technology, no proprietary software IP, no AI/ML components and no patents or trademarks disclosed. Operations are supported by a 20–30 person in-house team that includes a managing director (Michael Pontasch-Müller), operations lead (Denise Gstättner), head chef (Lukas Knafl), accounting, marketing, full kitchen brigade (sous chef, station chefs, commis, pâtissier), front-of-house service, bartender, resident photographer/videographer, designer, lighting head, sound consultant and in-house legal counsel.

The go-to-market is direct-to-consumer and event-driven: physical foot traffic in the Lendhafen district, walk-in and Aleno reservations, online ticket and workshop booking, an email newsletter, Instagram and Facebook content marketing, and Linktree consolidation. Distribution is omnichannel but geographically concentrated — all venues and the co-working program operate in Klagenfurt, and online marketplace shipping is Austria-only, with delivery handled in-house by phone order. Customer segments are horizontal: local residents as repeat patrons, tourists to Klagenfurt and Lake Wörthersee, cultural event and dinner-club attendees, culinary workshop participants, and 20 creative-professional tenants at the co-working space.

Name

HAFENSTADT

Legal name

HAFENSTADT DOCKS GMBH.

Website

https://hafenstadt.at

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

HAFENSTADT operates a multi-venue urban hospitality and culture destination in Klagenfurt am Wörthersee, Austria, running nine 'DOCKS' (cafe, bistro, bar, deli, gallery, theater, waterfront garage, co-working, atelier) under one brand. It serves local residents, tourists and creative professionals via F&B, ticketed events, workshops, gift vouchers, an Austria-only online marketplace and co-working.

Ownership category

akta.pro rank

Product category

Urban Hospitality and Cultural Venues

NAICS

Restaurants and Other Eating Places (72251), Drinking Places (Alcoholic Beverages) (722410), Snack and Nonalcoholic Beverage Bars (722515)

SIC

Retail-Eating & Drinking Places (5810), Services-Amusement & Recreation Services (7900)

akta.pro industry

PRIMARYMPAGAIAD

Cocktail Lounges & Speakeasies

Media, Entertainment & Sports/Live Entertainment & Events (Concerts, Theater, Festivals)/Nightlife & Live Music Venues (Clubs, Bars)

SECONDARYMPAGAFAE

Food, Wine & Beverage Festivals/Expos

Media, Entertainment & Sports/Live Entertainment & Events (Concerts, Theater, Festivals)/Exhibitions, Fairs & Expos (Consumer/Public)

SECONDARYHSACAMAJ

Exclusive Dining Access & Chef’s Table Reservations

Home & Personal Services/Event & Personal Concierge Services/VIP, Red Carpet & Special Access Services

SECONDARYTHAFAGAI

Dessert Cafes & Dessert Bars (Sit-Down)

Travel & Hospitality/Foodservice & Beverage (Restaurants, Cafes, Bars)/Dessert, Ice Cream & Specialty Sweets Shops

Keywords

• Urban hospitality venues
• Cultural event programming
• Specialty food retail
• Co-working spaces
• Culinary workshops

Headquarters

HQ city

Klagenfurt am Wörthersee

HQ country

Austria

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Food & Beverage Sales: Cafe, bistro, and bar operations serving breakfast until 3pm, lunch, dinner, and late-night dining. Signature cocktails, craft beers, and specialty coffee. Includes in-house Pastrami production using traditional smoking chamber.
2. DELI Products: Prepared foods, specialty items, hot sauces (Tom's Hot Sauce), handmade pasta, specialty coffee, and deli goods sold over-the-counter and for take-away
3. Cultural Events & Tickets: Live music concerts, theater performances, comedy shows, art exhibitions, and disco nights at DOCK04_Theater. Tickets sold online with VVK and AK pricing.
4. Gift Cards & Vouchers: Gift vouchers redeemable for food, drinks, deli items, culture events, and cooking workshops across all Hafenstadt venues.
5. Cooking Workshops: Culinary workshops including Sushi, Green Kitchen Secrets, and Shared Kitchen events led by Chef Lukas, priced at EUR 95-100 per person.
6. Dinner Clubs: Exclusive popup dinner events featuring 5-course themed menus by guest chefs or in-house kitchen, priced at EUR 87 per person with optional wine/tea pairings.
7. Online Marketplace Sales: E-commerce sales of deli products, hot sauces, coffee, pasta, books, art prints, postcards, and merchandise with delivery within Austria.
8. Le Garage Gelateria: Cafe, gelateria, and bar operations at DOCK06 with French flair and Italian dolce vita, open daily from 10am with wine-to-go offerings.
9. Delivery Service: Delivery of breakfast, lunch, dinner, cocktails, and shop items to homes and offices within the area.
10. Co-Working Space Rental: DOCK07 co-working space with 20 workstations for creative professionals, operated in partnership with City of Klagenfurt.

Pricing tiers

Go-to-market motion3 records

Distribution channels10 records

Marketing channels6 records

Core offering

HAFENSTADT operates a multi-venue urban hospitality and cultural complex in Klagenfurt's Lendhafen district, combining a cafe/bistro/bar (DOCK01), neighborhood deli (DOCK02), gallery and kitchen lab (DOCK03), theater (DOCK04), harbor cafe and gelateria (DOCK06), co-working space (DOCK07), and creative ateliers (DOCK08). The offering is completed by an online marketplace selling in-house food products (coffee, hot sauces, handmade pasta), gift vouchers, books, and event tickets, alongside cultural programming (concerts, theater, art exhibitions) and culinary experiences (dinner clubs, cooking workshops).

Product overview

HAFENSTADT is a multi-space urban area and cultural venue in Klagenfurt am Wörthersee, operated by Hafenstadt Docks GmbH. Its portfolio is organized around 10 physical DOCKs: DOCK01 (cafe, bistro, bar), DOCK02 (deli/greengrocer), DOCK03 (wunderland: gallery, kitchen lab, dinner clubs, markets), DOCK04 (theater for concerts and club nights), DOCK05 (planned brewery), DOCK06 (le garage: cafe, gelateria, bar at the harbor), DOCK07 (co-working space), DOCK08 (atelier creative studios), DOCK LC (Lendhafencafe), and DOCK09 (planned patisserie). The online marketplace (Marktplatz) sells a curated range of proprietary food products including Hafenstadt Special Blend coffee (250g and 1kg), three variants of Tom's Hot Sauce (Original, Bonfire, Evergreen), and handmade pastas (Fettuccine al vino, Treccia al peperoncino). The retail assortment also includes lifestyle books (Taschen publications), postcards, branded merchandise (SIP HAPPENS tote bag), and gift vouchers in multiple denominations (Gutschein small, Gutschein large, Kultur Gutschein, Workshop Gutschein). Event tickets for concerts and cultural programming at DOCK04 Theater are sold through the same online shop. Seasonal programs include Summer in the City outdoor events and recurring Dinner Club pop-up dining experiences.

Differentiator

Problem solved

Functional benefit

Products and services

• DOCK01 – Cafe, Bistro & Bar Primary venue housing the café, bistro, and bar. Offers specialty-roasted coffee, late breakfast until 15:00, creative bistro cuisine, cocktails, wine rarities, and spirits in a renovated 200-year-old building. For local residents, tourists, and evening patrons.
• DOCK02 – Deli Neighborhood grocer (Viertelgreißler) selling prepared delicacies from the Hafenstadt kitchen and local supplier products including spices, meats, cheeses, coffee, homemade jams, and fresh juices. Open daily with extended hours. For local residents and visitors seeking take-away goods.
• DOCK03 – Wunderland (Gallery, Kitchen Lab, Dinner Clubs) Multi-functional space housing the gallery for contemporary art exhibitions, the Kitchen Lab for culinary workshops, and dinner clubs hosting 5-course themed menus. Includes the historic smoking chamber and old kitchen used for product development. For art enthusiasts, culinary workshop participants, and dinner club patrons.
• DOCK04 – Theater Brick-vaulted cellar venue for live music, cabaret, theater, and club nights. Hosts The Art of Disco weekly events, concerts, and cultural programming. For event-goers seeking live entertainment in Klagenfurt.
• DOCK06 – Le Garage Café, gelateria, and bar located directly at the Lendhafen harbor. Converted from a historic garage, offering ice cream, coffee, and drinks with a French-Italian ambiance and outdoor terrace. Open daily from 10:00. For harbor visitors, locals, and tourists seeking waterfront refreshments.
• DOCK07 – Co-Working Space Twenty co-working desks on the first floor, rented through the City of Klagenfurt for creative entrepreneurs, digital media professionals, artists, and innovative service providers. For freelancers and creative professionals.
• DOCK08 – Atelier Small creative studio space on the first floor overlooking the harbor, providing workspace for young entrepreneurs in craft and creative industries, separate from the co-working option. For creative entrepreneurs and craftspeople.
• DOCK LC – Lendhafencafe Long-established café at the western end of the Hafenstadt, originally built as a dance and ballroom, operated independently since 1981 with a view over the harbor. For harbor visitors and locals.
• Hafenstadt Special Blend Coffee (250g) Proprietary coffee blend developed with Kaffeemacher featuring approximately 50% Brazilian Arabica (dark chocolate notes), 20% Guatemalan (hazelnut), 20% Ethiopian (fruity), and 10% Indian Robusta for crema, roasted for about 14 minutes in a drum roaster. Available as whole beans or ground in 250g packs. For coffee enthusiasts ordering online within Austria.
• Hafenstadt Special Blend Coffee (1kg) Same proprietary Hafenstadt coffee blend in a 1kg package, available as whole beans or ground. For coffee enthusiasts and regular customers ordering online within Austria.
• Tom's Hot Sauce Original Hot sauce made with white wine vinegar, mango, paprika, 16% chilies, pineapple, orange juice, tomatoes, onions, ginger, and garlic. 100ml bottle. For consumers ordering online within Austria.
• Tom's Hot Sauce Bonfire Hot sauce featuring damsons, plum vinegar, onions, blood orange juice, cold brew coffee, 6% chilies, pineapple, garlic, cocoa, and spices. For consumers ordering online within Austria.
• Tom's Hot Sauce Evergreen Hot sauce made with damsons, white wine vinegar, tomatillos, 23% chilies, onions, paprika, garlic, lemon juice, lime juice, salt, spices, lime peel, and lemon peel. For consumers ordering online within Austria.
• Fettuccine al vino Handmade pasta made from durum wheat semolina with 3% wine and beetroot powder. 500g package. For home cooks and consumers ordering online within Austria.
• Treccia al peperoncino Chili-infused spaghetti twisted into braids, made from durum wheat semolina, water, and chilies. For home cooks and consumers ordering online within Austria.
• Event Tickets (Concerts, Theater, Cabaret, Club Nights) Tickets for cultural events, concerts, cabaret, and club nights at DOCK04 Theater, sold through the online shop. Examples include UVA // CLANE (EUR 15 VVK / EUR 20 AK) and Wiener Alltagspoeten (EUR 22 VVK / EUR 24 AK). For event-goers and culture seekers.
• Dinner Club Events Pop-up fine dining events held in the DOCK03 Wunderland or Lendhafen outdoor space, featuring 5-course themed menus prepared by resident or guest chefs at EUR 87 per person. For fine dining enthusiasts and culinary patrons.
• Kitchen Lab Cooking Workshops Culinary workshops hosted by head chef Lukas, including the Shared Kitchen community cooking event (EUR 10 per person), Green Kitchen Secrets vegetarian workshop (EUR 95 per person), and Sushi Workshop. Held in the historic kitchen on DOCK03. For culinary enthusiasts and food lovers.
• Gift Voucher (Small) General-purpose gift voucher redeemable for breakfast, lunch, dinner, cocktails, coffee, Deli purchases, Artshop, books, vinyl, art, dinner clubs, cooking workshops, and DOCK04 cultural events. Denominations from EUR 5 to EUR 100. For gift buyers looking for flexible Hafenstadt experiences.
• Gift Voucher (Large) Higher-value general-purpose gift voucher redeemable for the same offerings as the small voucher, in denominations from EUR 100 to EUR 500. For gift buyers seeking higher-value presents.
• Hafenstadt Kultur Gutschein (Culture Voucher) Gift voucher redeemable exclusively for cultural events at Hafenstadt, including concerts, theater, and cabaret at DOCK04. Denominations from EUR 10 to EUR 100. For gift buyers seeking cultural experiences.
• Workshop Gutschein (Workshop Voucher) Voucher redeemable for all culinary workshops with head chef Lukas, including Sushi Workshop and Green Kitchen Secrets vegetarian workshop. Can alternatively be redeemed at DOCK01. For gift buyers seeking culinary learning experiences.
• Summer in the City (Event Program) Seasonal outdoor event program bringing street food, outdoor sports, Fine Dining in the Lendhafen, film screenings, yoga, pottery, beer yoga, and music in the park to the Lendviertel district during summer months. For local residents and tourists seeking outdoor summer experiences.
• FRIDA KAHLO (Book) Taschen-Verlag biography by Andrea Kettenmann examining the intimate body of work of Frida Kahlo. Hardcover, 21 x 26 cm, 96 pages. For art and book enthusiasts ordering online within Austria.

Quantifiable outcome

• 9 distinct venue concepts (DOCKS) operating from two interconnected historic buildings
• +2 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Aleno AGcoreTechnology or IntegrationSwiss reservation platform provider enabling online table bookings and workshop/event registrations. Hafenstadt uses Aleno's booking widget integrated into their website for managing reservations across multiple dining venues.
• Demmers TeehausminorOthersFeatured as tea sommelier partner for Dinner Club events, providing premium rare teas including Japanese Gyokuro, Chinese Keemun Mao Feng, and New Zealand Oolong for tea pairing experiences.
• Kitty ClubminorStrategic or Co-development PartnerFitness instructor group organizing weekly 'Pilates in the City' outdoor exercise sessions at Hafenstadt Park during summer months (June-September).
• City of KlagenfurtcoreStrategic or Co-development PartnerPartnership for DOCK07 Co-Working Space. City of Klagenfurt (Abteilung Wirtschaftsservice) manages rental of 20 workstations to creative professionals. Supports urban development goals for Lendhafen district.
• StripecoreTechnology or IntegrationPayment processing partner integrated via Aleno Pay for handling credit card transactions and no-show fee collections for event reservations.
• Architekt Christoph AbelminorOthersArchitect involved in renovation of the historic building complex. Collaborated on preserving building character during 2017-2019 restoration.
• Local SuppliersminorOthersVarious local suppliers for deli products including regional producers, bakeries (Backstube Walter, Kornstube, Bäckerei Wienerroither), and farmers for eggs, cheese, and meat.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Markthalle Neun (Berlin): Berlin's historic Markthalle Neun operates as a curated food market with permanent vendors, special events (e.g., 'Street Food Thursday'), cooking workshops, and cultural programming — closely mirroring Hafenstadt's combination of F&B, events, and education in a heritage venue.
• Foodhallen Amsterdam: A multi-vendor indoor food hall in Amsterdam combining restaurants, bars, retail, and events in a converted industrial building. Comparable to Hafenstadt's DOCK complex across food, drink, events, and merchandise in an adaptive-reuse setting.
• Markthalle Basel: A multi-vendor food, drink, and cultural market in Basel combining permanent stalls, pop-ups, events, and a bar program under one roof. Directly comparable to Hafenstadt's DOCK-style multi-venue food/culture model in a mid-sized European city.

Broad incumbents

• Eataly: Eataly runs multi-zone Italian food complexes combining restaurants, retail (pasta, sauces, coffee), cooking schools, and events. Comparable to Hafenstadt's mix of in-house dining, branded retail (coffee, sauces, pasta), and cooking workshops.
• Wiener Kaffeehäuser (Café Central, Café Hawelka): Iconic Viennese coffee houses combine specialty coffee, light dining, newspaper culture, and a 'third place' atmosphere in historic interiors. Comparable to Hafenstadt DOCK01's positioning as a heritage all-day cafe/bistro anchored in cultural programming.
• Time Out Market: Time Out Market operates curated food halls in Lisbon, New York, Miami, and other cities, mixing chef-driven restaurants, bars, retail, and cultural programming. Comparable to Hafenstadt at a larger, multi-city scale with a stronger curated-brand and ticketed-event overlay.

Emerging players

• Stadtgut (Urban Farming / Gastronomy concepts): Urban gastronomy concepts combining local sourcing, restaurant operations, and branded products. Comparable to Hafenstadt's integration of regional suppliers, in-house production (pastrami, sauces, coffee), and multi-format venue strategy.
• Ottakringer Brauerei: Austrian craft brewery with on-site taproom, brewery tours, and branded retail. Comparable to Hafenstadt's planned DOCK05 brewery + pasta production and existing hot-sauce/coffee branded retail line.

Regional players

• Impact Hub Vienna: A creative-professional co-working and events space in Vienna serving freelancers, social enterprises, and creatives. Comparable to Hafenstadt's DOCK07 co-working (also run in partnership with a municipality) targeting the same creative-class tenant profile.
• Das Lot (Wien): Vienna-based urban creative venue combining bar, gallery, and event programming in a single adaptive-reuse location. Comparable to Hafenstadt's DOCK04 theater/DOCK03 gallery plus bar integration of culture and nightlife.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/hafenstadturbanarea
• Instagraminstagram.com/hafenstadt_urbanarea
• LinkedInlinkedin.com/company/hafenstadt

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HAFENSTADT