Hands & Feet

What Hands & Feet does

Hands and Feet Inc. is an Australian registered charity and NDIS-registered non-profit founded in 2015 and headquartered in Burwood, New South Wales. Its core operations centre on food insecurity and disability support. Through five warehouses in Sydney, Brisbane, Perth, Adelaide, and Melbourne, the organisation collects, sorts and distributes more than 30 tonnes of food per week via two channels: Community Care, which delivers hampers to 99 partner churches for local distribution, and City Care, which conducts Friday-night direct distribution to homeless individuals in Sydney's CBD. Registered as an NDIS provider, Hands & Feet also delivers funded disability supports including day programs, household tasks, community participation, transport, support coordination, and the Camp Jono, Camp Sam, and Camp David holiday programs. In 2025 it received approval to provide Aged Home Care Services, extending its regulated service portfolio into a third vertical.

The organisation is funded primarily through individual and corporate donations, bequests and legacy giving, NDIS plan revenue, and a small direct-to-consumer merchandise line (polo shirts, work jackets, branded drinkware). It operates on a volunteer-heavy model with only 1-10 paid employees and 891 volunteers, supported by a board chaired by former GHD Group chair Rob Knott. Technology is deliberately off-the-shelf: WordPress, Corsizio, Microsoft Forms, EdApp for training, Brevity for NDIS shift management, Raisely for international partner donations, and Heyzine for the NDIS flipbook. There is no proprietary platform or AI capability disclosed.

Go-to-market is community-led, leveraging the network effect of partner churches and word-of-mouth through the 230-church Christian Community Churches of Australia association. Marketing runs through organic social (Facebook, Instagram, YouTube, LinkedIn), an email newsletter, and a self-serve 'I Need Food' finder site. The organisation states a unit-economic claim of "$1 donated provides $14 of food," used as the primary fundraising lever, and reports serving more than 3,000 people per week and 3,465 families cumulatively.

Name

Hands & Feet

Legal name

Hands and Feet Inc.

Website

https://handsandfeet.com.au

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Hands & Feet is an Australian registered charity and NDIS provider that distributes 30+ tonnes of food weekly through 5 warehouses and 99 partner churches, while delivering funded disability services including day programs, in-home support, and holiday camps to people across five states.

Ownership category

akta.pro rank

Product category

Charitable Social Services

NAICS

Community Food Services (62421), Services for the Elderly and Persons with Disabilities (624120), Emergency and Other Relief Services (624230)

akta.pro industry

PRIMARYBPAGALAM

Disability Services & Assistive Solutions (Accessibility, Assistive Tech)

Business & Public Services/Nonprofit, NGO & Social Services/Social Enterprises & Impact Organizations

Keywords

• Food assistance programs
• Disability support services
• Charity community services
• Aged home care
• Faith-based outreach

Headquarters

HQ city

Burwood, New South Wales

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Donations and Charitable Contributions: Hands & Feet is a registered charity and not-for-profit organization that relies primarily on donations from individuals, businesses, and corporations. The organization states it is 'run almost purely off donations and volunteers.' Tax-deductible receipts are issued for donations. Every $1 donated provides $14 of food for those in need.
2. NDIS Service Payments: As a registered NDIS provider, Hands & Feet receives government funding for disability services delivered to NDIS participants including day programs, household tasks, community participation, transport, and support coordination.
3. Corporate Partnerships and Sponsorship: Corporate giving program where businesses provide financial support, in-kind donations, staff volunteering, or long-term partnership. Current supporters include Hyundai Trucks and Coopers Foundation.
4. Merchandise Sales: Sale of branded merchandise including navy work polos ($45), work jackets ($70), and H&F Yeti Cups ($60). Sold directly through the website.
5. Bequests and Legacy Giving: The organization accepts bequests through wills, inviting donors to include specific wording to leave a gift to Hands & Feet Inc (ABN 72 1898 29388).

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels9 records

Core offering

Hands & Feet is an Australian registered charity and NDIS provider that operates the Food Care program — collecting and distributing food hampers to families in need via a network of 99 local churches and direct City Care outreach — together with NDIS-funded disability support services, holiday camps for people with disabilities, and recently approved aged home care services. The organization runs five warehouses across Australia, mobilises 891 volunteers, and distributes over 30 tonnes of food per week, feeding more than 3,000 people weekly.

Product overview

Hands & Feet is a non-profit community service organization operating as a single unified charitable entity that provides multiple interconnected service programs. The core offerings include Food Care (food hamper distribution through local churches and city distribution), NDIS Disability Services (support coordination and day programs through local churches), and recently launched Aged Home Care Services. The organization also operates Disability Camps (Camp Jono, Camp Sam, Camp David), Volunteer Programs, Corporate Giving, Bequests/Legacy Giving, and International Partner Projects for overseas ministry support. Training is delivered through EdApp-powered courses including the Support Worker Induction Course and City Volunteer Induction Course. The organization also offers merchandise (work polos, jackets, and Yeti cups) and uses the S.H.A.P.E. assessment tool for volunteer placement. Operations span five warehouses across Sydney, Melbourne, Brisbane, Perth, and Adelaide.

Differentiator

Problem solved

Functional benefit

Products and services

• Food Care Program (Community Care + City Care)

Quantifiable outcome

• 30+ tonnes of food distributed per week
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

Twelve partnerships are on record, tiered supportive, core and minor.

• Hyundai TruckssupportiveGTM or Marketing PartnerMajor supporter of Hands & Feet operations, providing truck support for food collection and distribution logistics across Australia.
• Christian Community Churches of AustraliacoreStrategic or Co-development PartnerHands & Feet is associated with the Christian Community Churches of Australia network of 230 evangelical churches across Australia. This partnership provides the infrastructure for food distribution and NDIS service delivery through local churches.
• Local Churches (Distribution Partners)coreChannel Partner/ Reseller/ Distributor99 churches across Australia partner with Hands & Feet to receive and distribute food hampers to their local communities at no cost. Churches provide volunteers and distribution space.
• Myanmar OrphanageminorGTM or Marketing PartnerInternational partner project. Myanmar Orphanage provides education to two Christian foster homes, particularly through provision of English classes. Donations processed through Hands & Feet.
• Living Hope ZambiaminorGTM or Marketing PartnerAfrican ministry working with children and young adults in health, education, and family support. Donations processed through Hands & Feet.
• Faith in ServiceminorGTM or Marketing PartnerAssists extremely poor communities with buildings and resources to improve health, education, and support communities through natural disasters and famine. East Africa and Pacific region.
• Logos International School (Trans India Ministries)minorGTM or Marketing PartnerTrans India Ministries runs Logos International School to provide education to young people in India. Donations processed through Hands & Feet.
• Assemblies Aid AbroadminorGTM or Marketing PartnerEast Africa focused organization aiming to encourage third world countries by assisting with schools, orphanages, feeding programmes, etc.
• Safe Haven Children's HomeminorGTM or Marketing PartnerServes families of Metro Manila in the Philippines. Provides temporary care for abandoned, neglected, and at-risk children. Donations processed through Hands & Feet.
• Mercy Childcare Ministry (Uganda)minorGTM or Marketing PartnerRuns a transitional rehabilitation home, a medical center, schools, churches and a Sacco in Uganda. Donations processed through Hands & Feet.
• For the One VanuatuminorGTM or Marketing PartnerAims to aid communities in Vanuatu supporting them with Healthy Living, Sport and Physical Education activities, Medical and Disability support services, well-being educational programs and Disaster Relief.
• Redeemer Ministries (Pakistan)minorGTM or Marketing PartnerWorking towards redeeming people from a life entrapped in the brick kilns of Pakistan and improving their lives through access to education and medical care.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@handsandfeetAustralia
• Facebookfacebook.com/HandsAndFeetAustralia
• LinkedInlinkedin.com/company/hands-and-feet-inc
• Instagraminstagram.com/handsandfeetaustralia

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hands & Feet