Ville de Hannut
Ville de Hannut is a Belgian municipal government serving approximately 16,000 residents across Hannut and 17 villages, providing administrative services via the e-Guichet digital platform, communal education across 8 schools, waste management, social welfare, and flood prevention infrastructure.
- Company typePrivate
- Founded-
- HeadquartersHannut, Belgium
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Ville de Hannut does
Ville de Hannut is the municipal government administration serving the commune of Hannut in the Wallonia region of Belgium, covering the town of Hannut and 17 surrounding villages. The commune operates under Belgian public law and is governed by a 25-member communal council led by Bourgmestre Emmanuel Douette and Directrice générale Amélie Debroux, with a workforce of 43 staff deployed across a distributed network of administrative buildings, schools, and service facilities. Core functional responsibilities span administrative services, civil status and population registry, primary education across 8 communal schools, waste management, social welfare via the CPAS, urban planning, and environmental protection. The 13.10-hectare Sept Fontaines nature reserve at Grand-Hallet and Zones d'Immersion Temporaire flood retention infrastructure illustrate the municipality's expanded environmental remit.
The primary digital product is the e-Guichet platform, launched February 2024 and accessible via web and native iOS/Android applications. It provides secure 24/7 access to administrative documents — civil status certificates, population extracts, residence certificates, criminal record extracts — integrating with federal SPF and BAEC databases and authenticating through Itsme and Belgium's e-ID. Document issuance is either immediate or within two business days, with email notification on availability. Supporting operational technology runs on WordPress CMS hosted by OVH SAS, with GDPR-compliant data handling overseen by Data Protection Officer Lydia Catoul. Municipal revenue is generated through mandatory taxes including the waste tax (€102–€218 per household annually based on composition, with pay-per-use surcharges beyond quota), supplemented by federal and regional transfers and intercommunale participation in Intradel (waste), RESA (energy), Enodia, ECETIA, SPI, and AIDE.
The municipality serves residents, local agricultural operators, and active mobility users, with no B2B or external institutional customers. Service delivery combines the e-Guichet digital channel, the official website (www.hannut.be) and Facebook presence, physical notice boards across villages, and a network of physical offices including the Maison communale, Maison du Social, CPAS, Crèche DoReMi, communal library, sports hall, and ILFOP adult education center. No revenue, budget figures, or financial statements are publicly disclosed beyond the waste tax schedule.
Ville de Hannut firmographics
Firmographics- Name
- Ville de Hannut
- Legal name
- Ville de Hannut
- Website
- https://hannut.be
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ville de Hannut is a Belgian municipal government serving approximately 16,000 residents across Hannut and 17 villages, providing administrative services via the e-Guichet digital platform, communal education across 8 schools, waste management, social welfare, and flood prevention infrastructure.
- Ownership category
- akta.pro rank
Ville de Hannut industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (92512), Waste Collection (56211)
- SIC
- Services-To Dwellings & Other Buildings (7340), Sanitary Services (4950), Services-Social Services (8300), Refuse Systems (4953)
- akta.pro primary industry
- Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)
- akta.pro secondary industries
- Parks, Recreation & Cultural Services (BPAIACAI), Local Education Authorities & Municipal Education Offices (EDADABAD), Residential Curbside MSW Collection (Cart-Based) (EUAIAAAA)
Keywords
Where Ville de Hannut is headquartered
LocationHeadquarters
- HQ city
- Hannut
- HQ country
- Belgium
- HQ region
- Europe
Offices16 records
Markets served
Ville de Hannut business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Operations, Technology or R&D, Others
Revenue model
- Municipal Tax Revenue: The municipality collects various taxes including waste taxes (taxe poubelles) based on household composition. Fixed annual waste tax ranging from €102-218 per year depending on household size, plus variable charges based on waste production and collection frequency
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | 1-person household: €102/year |
Distribution channels2 records
Marketing channels6 records
Ville de Hannut product offering
Product offeringCore offering
Ville de Hannut is a municipal government authority delivering local public services to residents of Hannut and its 17 surrounding villages in Belgium. Its core offerings include administrative services (civil status, population registry, certificates), communal primary education across 8 schools, household waste collection with chip-enabled containers, municipal taxation (including the annual waste tax), urban planning, social welfare (CPAS), childcare, library, sports facilities, and environmental programs. Digital service delivery is provided through the e-Guichet online portal, accessible 24/7 for administrative document requests.
Product overview
Ville de Hannut operates as a municipal government offering a portfolio of administrative services and digital platforms. The primary digital offering is the e-Guichet online citizen portal for 24/7 access to administrative documents. Supporting services include chip-enabled waste management with pay-per-use pricing, communal education across 8 primary schools, soft mobility infrastructure (F99C paths), flood prevention through Zones d'Immersion Temporaire, environmental protection at the Sept Fontaines nature reserve, and the digital deliberations platform for transparent governance. The municipality also partners with regional operators for public transport (TEC), waste management (Intradel), and energy distribution (RESA).
Differentiator
Problem solved
Functional benefit
Products and services
- e-Guichet Online citizen portal providing secure, 24/7 access to administrative documents including SPF certificates, population registry extracts, civil status documents, and criminal record extracts. Documents are either immediately available or delivered within two business days.
- Chip-enabled Waste Containers Municipal waste collection system using electronic chips to track container weights and emptying frequency. Enables pay-per-use pricing based on actual waste volumes and collection counts.
- Communal Education Network Network of 8 communal primary schools across Hannut's villages, offering general education, immersion programs, and extracurricular activities including sports, cultural activities, and school childcare.
- F99C Soft Mobility Paths Designated multi-use paths reserved exclusively for cyclists, pedestrians, and agricultural vehicles, providing safe routes connecting villages to the town center and schools.
- Zones d'Immersion Temporaire (ZIT) Temporary water immersion zones designed to manage stormwater runoff during heavy rainfall events, storing water for approximately 48 hours to reduce flooding downstream.
- Waste Tax System Annual waste taxation based on household size (102€ to 218€ annually) including free quotas of 30kg organic waste, 30kg residual waste, and 30 container emptyings per resident. Additional usage billed at per-kilogram and per-emptying rates.
- Sept Fontaines Nature Reserve 13.10-hectare biodiversity reserve at Grand-Hallet created in partnership with Natagora, featuring restored wetlands, meadows, ponds, and forest habitats protected as an approved nature reserve.
- Plopsaqua Swimming Subscription Municipal swimming pool subscription program for school children from second kindergarten through sixth grade, costing 54€ annually and valid for both school swimming lessons and private access including parking.
- Digital Deliberations Platform Online platform providing public access to council meeting agendas and minutes, with downloadable PDF documents.
Quantifiable outcome
- Access to administrative services available 24/7 via e-Guichet platform
Companies that use Ville de Hannut
Customer profileSegments3 records
Ideal customer profiles3 records
Ville de Hannut technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature1 record
Ville de Hannut partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- IntradelcoreIntercommunale for waste management providing chip-enabled container system, waste collection services, recycling guidance, and the 'Mon conteneur en ligne' tracking platform. Intradel manages waste collection contracts and provides technical support for the waste tax system.
- RESAcoreIntercommunale for energy infrastructure and related services in the Liège region. Ville de Hannut participates in RESA general assemblies as a member municipality.
- NatagoracoreNature conservation association partnering with the municipality for the Sept Fontaines natural reserve project at Grand-Hallet. Natagora provides ecological expertise for habitat restoration and biodiversity protection initiatives.
- NatagriwalcoreAgricultural nature organization collaborating on the Sept Fontaines restoration project, providing expertise in agricultural land management for ecological purposes.
- WalvertminorCompany conducting feasibility study for biomethanization unit on the Hannut territory in partnership with Ville de Hannut and RESA.
- Accueil Des Tout-Petits (ADTP)coreAssociation operating conventional childcare services (accueillantes conventionnées) in partnership with the municipality. ADTP manages 3 conventional childcare spaces at Grand-Hallet providing 0-3 years childcare services.
- EnodiaminorIntercommunale for municipal finance and treasury services. Ville de Hannut participates as a member municipality in Enodia general assemblies.
- ECETIAminorIntercommunale for financial services. Hannut municipality participates in ECETIA as an associate municipality.
- SPIminorSociété Publique d'Intégration - Intercommunale for social and professional integration services.
- AIDEminorIntercommunale for social welfare and assistance services in the region.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Ville de Hannut competitors and assessment
Company assessmentDirect peers
- Ville de Waremme: Neighboring Walloon municipality in the Hesbaye region with similar size, rural-urban composition, and service portfolio. Most directly comparable peer given geographic proximity and shared provincial intercommunale membership.
- Ville de Verviers: Walloon municipality with comparable administrative scope and integration with Intradel and RESA intercommunales. Useful benchmark for digital transformation and social welfare service delivery.
- Ville de Huy: Mid-sized Walloon municipality along the Meuse river with similar municipal service portfolio including waste management, education, and cultural infrastructure. Comparable on flood-risk exposure and ZIT planning.
- Commune de Geer: Neighboring Hesbaye municipality of comparable size with shared intercommunale membership. Useful benchmark for small-municipality service delivery and digital platform adoption.
- Ville de Dinant: Mid-sized Walloon municipality with similar rural-urban composition, environmental exposure (Meuse valley), and service portfolio. Comparable on flood prevention programs and tourism-related municipal services.
- Commune de Lincent: Neighboring small Walloon commune with similar population scale and rural village structure. Directly comparable on administrative staffing, tax base, and service portfolio breadth.
- Commune de Braives: Adjacent small Walloon municipality in the same Hesbaye area, sharing demographic profile and intercommunale affiliations (Intradel, RESA). Strong structural comparison for a small-town municipal government.
- Ville de Marche-en-Famenne: Walloon municipality with similar administrative scale and intercommunale footprint. Relevant benchmark for family/education programming and ZIT-style flood infrastructure.
Broad incumbents
- Ville de Namur: Capital of Wallonia and a larger municipal benchmark. Provides reference for scaled-up municipal service delivery, urban planning, and digital platform operations that smaller communes like Hannut can aspire to.
Others
- Intradel: Core intercommunale partner responsible for waste management services, chip-enabled containers, and online container tracking for Ville de Hannut. Material ecosystem participant though not a corporate peer.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Ville de Hannut social profiles
Digital presenceVille de Hannut compliance and trust
Trust signalCompliance2 records
Ville de Hannut financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ville de Hannut leadership team
Management profileNumber of profiles
Profiles12 records
Ville de Hannut funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ville de Hannut M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ville de Hannut
What does Ville de Hannut do?
Ville de Hannut is a municipal government authority delivering local public services to residents of Hannut and its 17 surrounding villages in Belgium. Its core offerings include administrative services (civil status, population registry, certificates), communal primary education across 8 schools, household waste collection with chip-enabled containers, municipal taxation (including the annual waste tax), urban planning, social welfare (CPAS), childcare, library, sports facilities, and environmental programs. Digital service delivery is provided through the e-Guichet online portal, accessible 24/7 for administrative document requests.
Is Ville de Hannut a public or private company?
Ville de Hannut is a private company. It is classified as state government owned and is currently operating.
When was Ville de Hannut founded?
Ville de Hannut was founded in -1. It employs 11 to 50 people.
Where is Ville de Hannut based?
Ville de Hannut is headquartered in Hannut, Belgium, in the Europe region.
How does Ville de Hannut make money?
One revenue line is on record: municipal Tax Revenue.
Who are Ville de Hannut's main competitors?
Direct peers on record are Ville de Waremme, Ville de Verviers, Ville de Huy, Commune de Geer, Ville de Dinant, Commune de Lincent, Commune de Braives and Ville de Marche-en-Famenne. Ville de Namur is listed as a broad incumbent. Intradel is listed as an others.
Does Ville de Hannut have an API?
No public API is recorded for Ville de Hannut.
What industry is Ville de Hannut in?
Ville de Hannut's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAJ, Housing & Neighborhood Services (Local Housing Programs), with a secondary code of BPAIACAI, Parks, Recreation & Cultural Services. Its NAICS code is 925 and its SIC code is 7340.