What Sacramento County Human Assistance does

The Sacramento County Department of Human Assistance (DHA) is a county government agency operating under Sacramento County Government, headquartered at 847 G Street, Sacramento, California. DHA administers federal, state, and county-funded public assistance programs for Sacramento County residents, including CalFresh (federal food assistance), CalWORKs (cash aid for families with children), General Assistance, Medi-Cal health coverage, foster care services, and specialized programs for refugees, immigrants, and asylees (CAPI, RCA, TCVAP). The department also delivers child care services, veterans services (including transportation resources and military history preservation), employment and job-training services, and operates an Emergency Family Shelter reservation system in partnership with the Sacramento Housing and Redevelopment Agency (SHRA). Services are provided free of charge to eligible residents.

DHA distributes benefits through a multi-channel architecture comprising in-person DHA Service Centers and a central Application Center, the online BenefitsCal portal for benefit management, an Electronic Benefit Transfer (EBT) card delivery system, and an Automated Voice Response (AVR) phone system for self-service status checks. The department's customer base spans low-income individuals and families, refugees/immigrants/asylees, veterans, foster care youth, college students, job seekers, and parents/child care providers across Sacramento County. DHA operates with county oversight, Civil Rights protections, and an Ombudsperson function for dispute resolution, and is subject to state-level policy direction via the California Health and Human Services Agency (CalHHS).

DHA is funded through Sacramento County budget appropriations and pass-through federal and state program funds; it does not generate commercial revenue, has no shareholders, and is not subject to M&A or private equity activity. Recent operational developments include the planned July 16, 2026 closure of the public lobby at the 847 G Street main office, expansion of CalFresh eligibility to additional college students, the SUN Bucks summer food program for 2026, and the department's response to federal H.R. 1 legislation and changes to the federal Public Charge rule. No AI/ML capability, headcount data, or revenue figures are disclosed in the source material.

Name

Sacramento County Human Assistance

Legal name

Department of Human Assistance

Website

https://ha.saccounty.net

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Sacramento County Department of Human Assistance is a county government agency that administers federal, state, and county public benefit programs — including CalFresh, CalWORKs, Medi-Cal, foster care, refugee/immigrant cash aid, and veterans and employment services — for eligible Sacramento County residents through service centers, the BenefitsCal portal, and EBT delivery.

Ownership category

akta.pro rank

Product category

Government Social Services / Public Human Assistance

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412), Emergency and Other Relief Services (624230), Vocational Rehabilitation Services (6243), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Income Support & Cash Assistance Programs (BPAIAKAE), Legal Aid & Client Advocacy Services (BPAGAEAM)

Keywords

• Public assistance programs
• Food assistance services
• Cash aid programs
• Social services administration
• Welfare benefit programs

Headquarters

HQ city

Sacramento

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Core offering

The Sacramento County Department of Human Assistance is a county government agency that administers public assistance benefits for eligible Sacramento County residents. Its core offerings include cash assistance (CalWORKs, General Assistance, CAPI, RCA, TCVAP), food assistance (CalFresh), health coverage (Medi-Cal), foster care placement and support, child care resources, employment services, veterans services, and emergency family shelter. These programs are delivered at no cost through in-person service centers, the BenefitsCal online portal, and an automated phone system.

Product overview

The Sacramento County Department of Human Assistance operates as a government social services agency offering a portfolio of interconnected benefit programs and support services. The core offerings include multiple cash assistance programs (CalWORKs, General Assistance, CAPI, RCA, TCVAP), food assistance (CalFresh), healthcare coverage (Medi-Cal), and foster care services. These programs are supported by enabling services including Electronic Benefit Transfer (EBT) for benefit delivery, an Automated Self-Service system for online applications, BenefitsCal for status checking, and specialized services for veterans, child care, employment, and emergency shelter. The agency serves as the primary intake point for federal, state, and county-funded public assistance programs in Sacramento County.

Differentiator

Problem solved

Functional benefit

Products and services

• CalFresh

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• Sacramento Housing and Redevelopment Agency (SHRA)coreStrategic or Co-development PartnerDHA partners with SHRA for the Housing Choice Voucher Program, connecting DHA clients with housing assistance resources.
• BenefitsCalcoreTechnology or IntegrationDHA utilizes BenefitsCal as the online portal for residents to apply for and manage benefits including CalFresh, CalWORKs, and other assistance programs.
• CalHHS (California Health and Human Services Agency)coreStrategic or Co-development PartnerDHA works with California Health and Human Services Agency for guidance on public charge rules and other state-level policies affecting county residents.
• SacSewer (Sacramento Regional County Sanitation District)minorOthers

Recent moves4 records

Expansion highlights5 records

Others

• Public Consulting Group (PCG): Consulting and technology firm serving state and county health and human services agencies on program design, eligibility systems, and case management. Adjacent peer through consulting services to similar agencies.
• Maximus Inc. Government services contractor that operates eligibility and enrollment services for Medicaid, SNAP, and TANF programs on behalf of state and county agencies. Adjacent to DHA through BPO service delivery in the same program categories.
• Conduent Incorporated: Government services and benefits administration vendor providing EBT card processing, eligibility determination, and case management technology to state and county human services agencies. Comparable through shared EBT and benefits technology infrastructure.

Direct peers

• Contra Costa County Employment & Human Services: California county department providing employment, housing, and human services under equivalent state programs. Direct comparable in service portfolio and county government structure.
• Alameda County Social Services Agency: Neighboring California county social services agency administering the same set of federal and state programs (CalFresh, CalWORKs, Medi-Cal). Closest operating peer given shared state regulatory framework.
• Santa Clara County Social Services Agency: California county social services agency administering CalFresh, CalWORKs, Medi-Cal, and housing supports. Direct operating peer under the same state program framework.
• San Diego County Health and Human Services Agency: Another California county HHSA administering analogous public assistance programs. Directly comparable in scope, county-government structure, and benefit categories served.

Broad incumbents

• Los Angeles County Department of Public Social Services (DPSS): California's largest county social services agency, administering CalFresh, CalWORKs, Medi-Cal, and General Relief across LA County. Directly comparable in program portfolio and operating model, with much larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/sacramento-county-human-assistance

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sacramento County Human Assistance