What HAVEN FUNERAL SERVICES LIMITED does

Haven Funeral Services Limited is a trading name of Funeral Partners Limited, a UK private limited company (company number 06276941) registered in England and Wales with its registered office in Nottingham. Haven operates four funeral home branches across West and Northwest Greater London, specifically in Acton (Ealing), Hayes, Hillingdon, and Northwood Hills, and was established in 2002. The business is part of the broader Funeral Partners network, which collectively operates 297 branches across the United Kingdom, providing Haven with shared systems, procurement scale, and national pricing infrastructure while it retains a localized community-focused brand identity.

The company arranges and conducts funeral services across multiple categories, including Sikh and Hindu faith funerals, traditional cremations and burials, green and woodland funerals, unattended (direct) cremations, and international repatriation. Supporting products include memorial masonry, coffin ranges, ashes caskets and keepsakes, floral tributes, orders of service stationery, transport services, and an online funeral notice, tributes and donations platform powered by Much Loved. Core pricing begins at £1,695 (excluding third-party fees such as crematorium and doctor fees), with national average prepaid plan equivalents of £3,377 for Choice Essentials and £3,744 for Choice Plus. The company holds NAFD membership and, through its parent Funeral Partners Limited, is an appointed representative of FCA-regulated Alternative Planning Company Limited (FRN 965282) for the distribution of prepaid funeral plans.

Go-to-market is community-led and omnichannel: demand is driven primarily by word-of-mouth referrals, Google reviews featuring named staff, and community engagement through the 'Life in the Community' magazine and charity partnerships (including Great Ormond Street Hospital). Distribution combines four physical branches, home visits by funeral arrangers, 24/7 telephone service, and an online quote builder. Customer segments include bereaved individuals and families across Greater London, pre-planning customers seeking prepaid arrangements, and Sikh and Hindu communities requiring faith-specific services. No proprietary technology platform, AI/ML capability, or headcount data is disclosed in the available sources.

Name

HAVEN FUNERAL SERVICES LIMITED

Legal name

Funeral Partners Limited

Website

https://havenfunerals.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Haven Funeral Services is a London-based funeral services provider operating four branches (Acton, Hayes, Hillingdon, Northwood Hills) as a trading name of Funeral Partners Limited. It serves bereaved families across Greater London with faith-specific, cremation, burial, and prepaid funeral plan offerings.

Ownership category

akta.pro rank

Headquarters

HQ city

Acton (Ealing)

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Funeral Arrangement Services: Core revenue from arranging and conducting funeral services including cremations, burials, and faith-specific funerals. Revenue is earned through service fees and third-party costs (crematorium fees, doctor fees, etc.).
2. Prepaid Funeral Plans: Sale of Choice funeral plans (Essentials and Plus variants) through partnership with Alternative Planning Company Limited (APCL). Plans allow customers to prepay for funeral services. APCL retains approximately £500 per plan for costs.
3. Funeral Products: Sale of coffin ranges, memorial masonry, ashes caskets/urns/keepsakes, floral tributes, orders of service stationery, and transport services as add-on products to core funeral arrangements.
4. Probate Services: Provision of probate assistance services as an additional offering to bereaved families.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Haven Funeral Services arranges and conducts funeral services across four branches in Greater London (Acton/Ealing, Hayes, Hillingdon, Northwood Hills), offering cremations, traditional burials, faith-specific funerals for Sikh and Hindu communities, green and woodland funerals, unattended/direct cremations, and international repatriation. The company also sells related funeral products (coffins, memorial masonry, ashes caskets/urns, floral tributes, stationery) and distributes Choice prepaid funeral plans via FCA-regulated Alternative Planning Company Limited.

Product overview

Haven Funeral Services is a funeral services provider operating as part of Funeral Partners Limited network, offering a comprehensive portfolio of funeral-related products and services. The core offering consists of funeral arrangement and management services across multiple locations (Acton, Hayes, Hillingdon, and Northwood Hills) with 24/7 availability. The product portfolio includes religious funeral services (Sikh and Hindu Faith Funerals), burial and cremation options (Cremations, Burials, Green and Woodland Funerals, Unattended Cremation), and international Repatriation. Supporting products include Memorial Masonry, Coffin Range, Ashes Caskets/Urns/Keepsakes, Transport, Floral Tributes, and Orders of Service/Stationery. Additional services encompass Online Funeral Notices/Tributes/Donations (via Much Loved integration), Probate assistance, and Prepaid Funeral Plans through Choice (FCA-authorised). Prices start from £1,695 excluding third party fees.

Differentiator

Problem solved

Functional benefit

Products and services

• Sikh Faith Funerals Funeral services tailored to Sikh religious traditions and customs, delivered for bereaved Sikh families in Greater London.
• Hindu Faith Funerals Funeral services tailored to Hindu religious traditions and customs, delivered for bereaved Hindu families in Greater London.
• Cremations Cremation services with options for crematorium, church, or other venue services prior to cremation, for bereaved families choosing cremation.
• Burials Traditional burial services including ground burial options for families choosing interment.
• Green and Woodland Funerals Environmentally conscious funeral options using natural woodland burial sites for families seeking eco-friendly alternatives.
• Unattended Cremation Affordable direct cremation without a funeral service attendance, offered as an inclusive package for families seeking a low-cost option.
• Repatriation International repatriation services for transporting deceased persons across borders.
• Memorial Masonry Headstones, memorials, and masonry work for graves and remembrance supplied as add-on funeral products.
• Coffin Range Various coffin options available for different funeral types and budgets as add-on funeral products.
• Ashes Caskets, Urns and Keepsakes Containers and keepsake items for storing cremated remains, sold as add-on funeral products.
• Transport Funeral transportation services for the deceased and family members as part of funeral arrangements.
• Online Funeral Notice, Tributes and Donations Digital platform for publishing funeral notices, receiving tributes, and processing memorial donations via Much Loved integration.
• Probate Assistance with probate legal processes and documentation for bereaved families.
• Floral Tributes Flower arrangements and tributes for funeral services supplied as add-on funeral products.
• Orders of Service and Funeral Stationery Printed materials including order of service booklets and funeral stationery supplied as add-on funeral products.
• Prepaid Funeral Plans (Choice Essentials and Choice Plus) Advance funeral planning allowing customers to arrange and prepay for funeral services in advance through Choice Funeral Plans, distributed as an appointed representative of FCA-regulated Alternative Planning Company Limited.
• Online Quote Builder Self-service online tool that enables customers to obtain a bespoke quote immediately without contacting staff, supporting transparent funeral pricing.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Alternative Planning Company Limited (APCL)coreGTM or Marketing PartnerFuneral Partners Limited (FPL) is an appointed representative of APCL for funeral plan distribution. APCL is authorised and regulated by the Financial Conduct Authority (FCA reference 965282) and provides Choice funeral plans sold through Haven Funeral Services locations. APCL retains approximately £500 per plan for costs and receives commission from insurer on invested funds (0-8%).
• Funeral Partners LimitedcoreOthersHaven Funeral Services is a trading name of Funeral Partners Limited, part of the Funeral Partners Group. FPL operates 297 branches across the UK under the Funeral Partners Network. Haven operates as a local branch under this corporate umbrella, benefiting from shared resources, systems, and national pricing structures.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Others

• Westerleigh Group: UK crematoria operator and funeral services provider. Comparable as an ecosystem participant supplying crematorium capacity that funeral directors (including Haven) depend on for service delivery.

Direct peers

• Simplicity Cremations: Direct cremation provider competing on price and digital convenience. Operates nationally and directly pressures the unattended cremation pricing tier where Haven participates.
• Pure Cremation: UK direct cremation specialist competing in the same unattended cremation segment as Haven's £1,984 offering. Online-first, low-cost model represents the most aggressive price competitor in the segment.
• Co-op Funeralcare: The UK's largest funeral director with a national branch network offering attended funerals, direct cremation, and prepaid plans across similar customer segments. Directly comparable on product mix, pricing transparency, and multi-channel distribution.

Regional players

• A.W. Lymn The Family Funeral Service: Midlands-based independent funeral director group offering similar attended, unattended, and prepaid services across a UK regional catchment. Comparable on service breadth but operates outside Haven's London geography.

Broad incumbents

• Funeral Partners Limited: Parent group operating 297 UK funeral branches including Haven. Provides the corporate infrastructure, FCA-regulated prepaid plan partner (APCL), and national pricing benchmarks that underpin Haven's operations.
• Dignity Funerals: Major UK funeral services group with hundreds of branches offering traditional and pre-arranged funerals. Broader national portfolio and public-traded parent provide comparable scale dynamics but a wider product and pricing range than Haven's regional focus.

Emerging players

• Aura Funerals: Modern UK funeral provider with a tech-led approach to attended and unattended services. Comparable on product range and online quote-driven customer journey; smaller scale and emerging brand.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/haven-funeral-services-limited

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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