Haven House Children's Hospice

What Haven House Children's Hospice does

Haven House Children's Hospice, legally Haven House Foundation (registered charity number 1044296), is a UK-registered charitable provider of specialist paediatric palliative and holistic care founded in 2001. It serves babies, children and young people (birth to 18) with life-limiting or life-threatening conditions, together with their parents, carers, and siblings, across a catchment spanning North and East London (including Newham, Tower Hamlets, City & Hackney, Haringey, Islington), West Essex, North Central London, and East Hertfordshire. Core services include 24-hour specialist palliative care in a six-bedded hospice unit at The White House in Woodford Green, end-of-life and bereavement support (including a Butterfly Suite), respite and short-break care, symptom management, step-down discharge, and community outreach delivered in family homes. Adjacent offerings include a Toy Home Loan service (originating in 2001), Buddies sibling support groups, a Holistic Care Centre providing physiotherapy, music therapy, complementary therapies, and counselling, plus emergency and planned short-term placements. The organisation is regulated by the Care Quality Commission and operates within the Children's Hospices Across London (CHaL) network alongside a clinical partnership with Great Ormond Street Hospital.

The business model is charitable rather than commercial. Services are provided free of charge to families; the organisation states it needs to raise approximately £9 million annually to sustain operations. Roughly 33% of funding comes from NHS and local authority statutory commissioning via Integrated Care Systems, with the remaining ~67% generated through individual donations, community and challenge events (Mud Run, Olympic Park Run, Lee Valley Half Century, skydiving, marathons), corporate Charity-of-the-Year partnerships (Mizuho, Barclays, BNY Mellon, Redburn, SCCI Alphatrack), trust and foundation grants (Amy Winehouse Foundation, Haslers Foundation, Albert Hunt Trust, Florence Nightingale Aid In Sickness Trust, WGC Foundation), a Hospice Lottery regular-giving scheme, and seven charity retail shops (Chingford, North Chingford, Loughton, Epping, Leytonstone, Crouch End, Romford) plus an eBay store. Volunteer contribution of 362 individuals giving 25,143 hours annually materially supplements paid clinical and operational capacity. The go-to-market is community-led and event-driven, amplified by celebrity ambassadors (Harry Kane MBE, Billie Faiers, Greg Shepherd), PR coverage, and family-story content marketing. The organisation does not operate proprietary technology; it relies on third-party platforms (JustGiving, GoCardless, Google Analytics, Muchloved) for donations, payments, analytics, and tribute pages.

Name

Haven House Children's Hospice

Legal name

Haven House Foundation

Website

https://havenhouse.org.uk

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

Haven House Children's Hospice (Haven House Foundation) is a UK-registered charity founded in 2001 that provides specialist palliative, respite, and holistic care free of charge to children aged 0-18 with life-limiting conditions and their families across North and East London, West Essex, and Hertfordshire.

Ownership category

akta.pro rank

Product category

Children's Hospice and Palliative Care Services

NAICS

Home Health Care Services (62161), Other Individual and Family Services (624190)

SIC

Services-Health Services (8000), Services-Home Health Care Services (8082)

akta.pro primary industry

Pediatric Hospice & Palliative Care (HLADAHAI)

akta.pro secondary industries

Home Hospice (Routine Home Care) (HLADAHAA), Home Hospice Agencies (HLAFAEAC), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO)

Keywords

• Children's hospice care
• Paediatric palliative care
• Bereavement support services
• Respite care
• Community nursing

Headquarters

HQ city

Woodford Green

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Donations and Fundraising: Primary revenue stream through individual donations, event participation, corporate fundraising, and community support. The hospice needs to raise £9 million annually with only approximately 33% funded by statutory sources.
2. Statutory Funding: NHS and local authority commissioning provides approximately 33% of required funding, with relationships maintained through Integrated Care Systems.
3. Hospice Lottery: Regular giving program where supporters sign up to participate in a lottery scheme to generate ongoing donations.
4. Charity Shops: Multiple retail charity shops across North East London and West Essex sell donated goods to raise funds.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Haven House Children's Hospice provides specialist palliative and holistic care for babies, children and young people (birth to 18) with life-limiting or life-threatening conditions. The hospice delivers a 6-bedded inpatient unit for day care, overnight stays, end-of-life care, and step-down discharge, complemented by a Holistic Care Centre offering physiotherapy, music therapy, complementary therapies, and bereavement counselling. Additional services include a community-based Toy Home Loan and the Buddies sibling support programme, all delivered free of charge to families across North East London, West Essex, North Central London, and East Hertfordshire.

Product overview

Haven House Children's Hospice operates as a provider of specialist children's palliative care services rather than a technology product company. The core offering is comprehensive hospice care for seriously ill children (birth to 18) with life-limiting conditions. Services are delivered from The White House hospice in Woodford Green and through community outreach. Key service modules include: 24-hour inpatient care (6-bedded unit), Holistic Care Centre (physiotherapy, music therapy, complementary therapies, counselling), Community and Family Services (Toy Home Loan, Buddies sibling support), End-of-Life Care (including Butterfly Suite bereavement suite), and bereavement support. Fundraising mechanisms include hospice lottery, corporate partnerships, events, and donations. The organization is regulated by the Care Quality Commission (CQC) and works in partnership with NHS, local authorities, and CHaL (Children's Hospices Across London).

Differentiator

Problem solved

Functional benefit

Products and services

• Children's Hospice Care Services Specialist palliative care for seriously ill babies, children and young people (birth to 18) with life-limiting or life-threatening conditions, including day care, overnight stays, step-down discharge, symptom management, and end-of-life care delivered from a 6-bedded hospice unit.
• Holistic Care Centre Multi-disciplinary family-centred outpatient services including physiotherapy, therapeutic yoga, music therapy, complementary therapies, peer support groups, counselling, and bereavement support.
• Community and Family Services Outreach services including the Toy Home Loan service (specialist toys and equipment for home use) and the Buddies sibling support groups for children aged 5–18.
• End-of-Life Care Round-the-clock support for families during a child's final days or hours, including the Butterfly Suite bereavement suite for private family mourning.
• Toy Home Loan Specialist toy and equipment lending service for children aged 0–19 with complex medical needs and disabilities, allowing parents to borrow items for home use.
• Buddies Sibling Support Regular support groups for siblings (Juniors 5–11, Teens 12–18) of children with life-limiting illnesses or bereavement, held in the Buddies Hut in the hospice grounds.
• Music Therapy Music therapy sessions funded by the Amy Winehouse Foundation, bringing joy and connection to children in hospice care.
• Bereavement Support Comprehensive bereavement counselling and support for the whole family including mums, dads, brothers, sisters, and grandparents, continuing for as long as needed.
• Short Break / Respite Care Overnight stays and short breaks providing respite for families while children receive specialist care in a 6-bedded hospice unit.
• Emergency and Short-Term Placements Short-term, emergency, and planned care placements for children with life-limiting and complex conditions.
• Hospice Lottery Regular lottery programme allowing supporters to contribute recurring donations while having a chance to win prizes, supporting hospice funding.
• Corporate Sponsorship Corporate sponsorship packages for events including complimentary tickets, logo exposure, press releases, social media mentions, and event speaking opportunities.

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Partnerships

Four partnerships are on record, tiered core.

• Great Ormond Street Children's Hospital (GOSH)coreStrategic or Co-development PartnerCollaborative relationship supporting strategic challenges, workforce training and development, awareness raising, and fundraising. Medical consultant paediatrician Dilini Rajapakse specialises in paediatric palliative care and chronic pain medicine at GOSH while working closely with Haven House clinical team.
• Children's Hospices Across London (CHaL)coreStrategic or Co-development PartnerHaven House is part of CHaL, collaborating with other children's hospices for service mapping, workforce training, awareness raising, and fundraising. Through CHaL, palliative care training is offered to GPs and community nurses.
• Matchroom Sport Charitable FoundationcoreGTM or Marketing PartnerLong-standing partnership with Barry Hearn and Matchroom Sport. Matchroom Suite located in hospice grounds provides office space. Major supporter over 15 years helping hospice grow.
• Universal PicturescoreGTM or Marketing PartnerGolf Day charity event beneficiary in 2019 raising £15,560. Provided exclusive film screening opportunity as auction prize.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Others

• Together for Short Lives: UK sector body and charity supporting children's palliative care services. Not a direct service competitor, but the central membership and advocacy organisation for UK children's hospices including Haven House.
• Children's Hospices Across London (CHaL): Network of London children's hospices of which Haven House is a member. Functions as a collaborative platform for service mapping, workforce training, and joint fundraising rather than a direct care provider.

Direct peers

• Shooting Star Children's Hospices: UK children's hospice serving babies, children and young people with life-limiting conditions across Surrey and London. Directly comparable specialist paediatric palliative care model with similar hospice, community, and bereavement services.
• Acorns Children's Hospice: Midlands children's hospice network operating three sites providing specialist palliative care to children with life-limiting conditions. Comparable service breadth, fundraising scale, and charity retail infrastructure.
• Demelza Hospice Care for Children: South East England children's hospice providing respite, end-of-life, and bereavement care. Closely comparable operational and fundraising model including lottery, retail, and corporate partnerships.
• Claire House Children's Hospice: North West England children's hospice providing respite, palliative, and end-of-life care with a similar holistic care centre model and family support services.
• Helen & Douglas House: Oxford-based children's hospice offering specialist palliative care, respite, and bereavement support. Comparable service mix, fundraising-driven charity model, and clinical staffing profile.
• Noah's Ark Children's Hospice: North London children's hospice providing palliative and end-of-life care, respite, and therapeutic services to seriously ill children. Direct geographic and service overlap with Haven House's North and East London catchment.

Regional players

• Martin House Children's Hospice: Yorkshire-based children's hospice offering specialist palliative and bereavement care. Operates comparable clinical and fundraising model but in a distinct geography from Haven House.

Broad incumbents

• Great Ormond Street Hospital: Major UK paediatric hospital with a palliative care service and existing formal partnership with Haven House. Broader tertiary provider rather than a hospice-focused peer, but materially shapes referral pipelines and clinical standards in the same paediatric specialty.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights8 records

Customer concentration

• Xx.com/HavenHouseCH
• LinkedInlinkedin.com/company/haven-house-children's-hospice

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Haven House Children's Hospice