HealthCareConsulting Group

What HealthCareConsulting Group does

HealthCareConsulting Group (HCC) is a Vienna-based, family-owned professional services firm founded in 1989 by Manfred Flener that specializes in serving the Austrian healthcare industry. The company operates through three Austrian legal entities (HealthCare Consulting GmbH, HealthCare Competence GmbH, and HealthCare Commerce GmbH) under second-generation owner and Managing Director Dominik Flener, who assumed leadership between 2005 and 2007. HCC delivers three integrated service lines to pharmaceutical, medical technology, diagnostics, and cosmetics companies operating in Austria: HR Services (recruitment, permanent placement, and temporary staffing via labor leasing for field sales, marketing, and medical roles), Dialog Services (outbound telephone marketing, target-group engagement, and inbound service hotlines), and Education Services (the HCC Academy's competency certification programs, open seminars, in-house training, and expert updates). Following the 2022 integration of igevia, the Dialog Services portfolio was extended to include inbound hotlines and online shops for healthcare clients, and the integrated allergy-testing service is operated under the acquired igevia brand.

Revenue is generated primarily through project-based professional services fees and publicly disclosed per-seminar Academy pricing, which ranges from EUR 895 (excl. VAT) for a 1-day seminar to EUR 5,240 for a 7-day Market Access & Reimbursement Management certification program. Distribution is exclusively domestic (Austria) and direct, combining enterprise field sales targeting Austrian healthcare buyers, in-person Academy training delivered at the Vienna Kolonitzgasse 2A headquarters, and the self-serve HCC Jobportal at hccjobs.at for candidate placement. Marketing channels include the company website, a regular email newsletter, LinkedIn/Facebook/Instagram presence, blog content, and the Healthcare Changers Podcast hosted by the CEO since 2017.

The firm employs approximately 12-16 staff across management, recruiting, dialog, finance, and content roles, with dedicated functions including a Senior Recruiting Partner, Dialog Project Manager, Finance Manager, Content Manager, and Dialog Specialists. The underlying technology stack is intentionally modest: no proprietary platform is disclosed, and operational tooling is limited to self-hosted Matomo web analytics (EU-hosted) and Hotjar for user-behavior analysis. The firm holds three consecutive kununu Top Company seals (2024, 2025, 2026) and a strategic training partnership with PERI Market Access, whose CEO serves as lead instructor for the flagship certification program. There are no patents, regulatory licenses, app store presence, API/SDK surface, or international operations disclosed.

Name

HealthCareConsulting Group

Legal name

HealthCare Consulting GmbH

Website

https://hccgroup.at

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

HealthCareConsulting Group is a Vienna-based, family-owned services firm serving Austrian pharmaceutical, medical technology, diagnostics, and cosmetics companies with HR recruiting, dialog/telephone marketing, and professional education/training services through its HCC Academy, founded in 1989 and now in second-generation ownership.

Ownership category

akta.pro rank

Product category

Healthcare Staffing & Consulting Services

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYBPACADAJ

Healthcare Clinical & Allied Health Staffing

Business & Public Services/HR, Staffing & Recruitment Services/Professional & Technical Staffing (IT/Engineering/Healthcare/Finance)

Keywords

• Pharmaceutical staffing services
• Healthcare recruitment
• Dialog marketing services
• Pharmaceutical training programs
• Healthcare consulting services

Headquarters

HQ city

Wien

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. HR Services: Personnel recruitment and staffing services for pharmaceutical companies, including direct placement and temporary staffing (Arbeitskräfteüberlassung)
2. Dialog Services: Telemarketing, target audience support, and service hotlines for healthcare companies including outbound phone marketing and inbound customer service
3. Education Services: Training and continuing education programs including competency courses, seminars, and expert updates for healthcare industry professionals

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

HealthCareConsulting Group provides specialized HR Services (direct placement and temporary staffing of field sales, marketing, and medical professionals), Dialog Services (telephone marketing, target group support, and inbound service hotlines), and Education Services (competency certification programs, seminars, and in-house training) to pharmaceutical, medical technology, diagnostics, and cosmetics companies operating in Austria. The three service lines are delivered alongside the HCC Academy training platform, the HCC Jobportal at hccjobs.at, and the Healthcare Changers Podcast, and have been offered continuously since the company's founding in 1989.

Product overview

HealthCareConsulting Group operates as a services company rather than a software product company, offering three integrated core service lines: HR Services (recruitment and staffing for pharmaceutical companies), Dialog Services (telephone marketing, target group support, and service hotlines), and Education Services (professional training and development). The services are delivered through complementary platforms including the HCC Academy (training with competency certifications), the Healthcare Changers Podcast (industry thought leadership), the HCC Jobportal (career placement), and the integrated igevia allergy testing service. The interconnected portfolio enables pharmaceutical companies to access staffing, customer communication, and workforce development solutions from a single specialized provider.

Differentiator

Problem solved

Functional benefit

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• igeviacoreStrategic or Co-development Partner · 1 January 2022Integration of igevia into HealthCareConsulting Group in 2022, expanding service offerings to include inbound hotlines and online shop services.
• PERI Market AccesscoreStrategic or Co-development PartnerPartnership for Market Access & Reimbursement Management training program. Hanns Kratzer, CEO of PERI Market Access, serves as lead instructor for the 7-day competency certification program covering market access strategies, structures, laws and finances in Austria.
• Happy&Ness (Dr. Roman Szeliga)minorStrategic or Co-development PartnerCollaboration with Dr. Roman Szeliga from Happy&Ness for Erlebnissessions - experiential learning sessions for executives on inspiration and communication in healthcare.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Hays plc: Global specialist recruitment firm with a deep Life Sciences practice covering pharma, medical devices, and diagnostics across DACH. Comparable to HCC on healthcare/pharma permanent and contract placement, though at much greater scale.
• PageGroup: International professional services recruitment group (Michael Page, Page Personnel) with strong DACH presence and a dedicated life sciences practice. Competes with HCC for pharma sales, marketing, and medical affairs placements in Austria.
• Cpl Healthcare: EMEA-focused healthcare and life sciences recruitment firm placing professionals across pharma, medical devices, and clinical settings. Comparable specialist healthcare-recruitment positioning to HCC's HR Services for European pharma clients.
• SThree plc: Publicly listed specialist STEM and life sciences recruitment group (including SThree Life Sciences), placing contract and permanent professionals into pharma, biotech, and medical-technology roles. Directly comparable to HCC's HR Services line and the same enterprise customer base.
• Ashfield Health (Inizio): Global pharma services provider (now part of Inizio) offering commercial/field force solutions, medical affairs, and patient services. Closely overlaps HCC's combined HR + Dialog + Education offering for pharma clients and operates in DACH.
• Pharmexx GmbH: German-headquartered pharma sales outsourcing and staffing specialist serving pharmaceutical companies across DACH. Highly comparable to HCC's HR Services line for pharma field-force, marketing, and medical affairs roles; the founder of HCC previously led Pharmexx Austria.

Broad incumbents

• Robert Half International: Global professional staffing firm with a dedicated Robert Half Management Resources practice serving finance, technology, and life sciences organizations. Comparable on professional contract/permanent placement into enterprise clients.
• ManpowerGroup: Global workforce solutions company operating across staffing, recruitment process outsourcing, and training, with presence in DACH. Overlaps HCC's labor leasing (Arbeitskräfteüberlassung) and enterprise staffing services at much larger scale.
• Syneos Health: Large biopharma solutions organization combining clinical research with commercial services (deployment, communications, training). Comparable on the commercial services and dialog side, with broader capabilities than HCC's specialized offering.
• IQVIA: Global leader in pharma services including commercial outsourcing, field force solutions, real-world evidence, and training-related services. Overlaps HCC's combined HR/Dialog offering for pharma clients but at vastly greater scale and breadth.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/hccgroup.eu
• LinkedInlinkedin.com/company/hccgroup
• Instagraminstagram.com/hccgroup.at

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HealthCareConsulting Group