HCC - Hessisches Competence Center

What HCC - Hessisches Competence Center does

HCC (Hessisches Competence Center für Neue Verwaltungssteuerung) is an upper state authority (Obere Landesbehörde) of the State of Hessen, Germany, established in 2001 and headquartered at Mainzer Straße 75 in Wiesbaden. It operates as the centralized IT and administrative shared-service provider for Hessian state government, delivering SAP-based services, financial and accounting operations, and procurement services to more than 700 state agencies — including schools, police stations, courts, forestry offices, and other public institutions — supporting 31,800 SAP users with a workforce of 583.

The technology foundation is a SAP-centric platform: HCC holds SAP Customer Center of Expertise (CCoE) certification, re-certified with full-point scores for six consecutive cycles since 2012 and consistently ranked among the top-10 SAP partners. The core stack spans SAP HCM, SAP FI/CO, SAP MM, SAP Solution Manager (for test, requirement, and lifecycle management), and SAP CBTA for component-based test automation, with hosting provided by HZD. Custom-built modules include the E-KRW electronic invoice and credit workflow on OpenText Vendor Invoice Management for SAP, the ABAKUS interface for grant-application processing with banks, and the §2b UStG-Tool for VAT compliance under §2b UStG. Operational scale is significant: 469,683 electronic invoices processed annually, 154,414 supplier/outgoing invoices booked, 191,693 documents scanned, 49,384 master-data records maintained, 398 procurement procedures conducted, and €343B in payment volume routed, against €342M of annual procurement volume.

Commercially, HCC does not sell to external customers. It is funded through allocations from the Hessian state budget, employs staff on the TV-H public-sector tariff, and is supervised by the Hessian Ministry of Finance. The go-to-market is effectively mandated service delivery to internal government entities through service centers and account management. The organization is currently mid-transformation, modernizing its customer management structure and preparing SAP S/4HANA and SAP BTP migration paths, while running dual study programs with DHBW Mannheim, THM Mittelhessen, and HöMS to build its SAP talent pipeline.

Name

HCC - Hessisches Competence Center

Legal name

Hessisches Competence Center für Neue Verwaltungssteuerung

Website

https://hcc.hessen.de

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

HCC (Hessisches Competence Center) is a Hessian state authority that delivers SAP, financial-accounting, and procurement shared services to 700 Hessian state agencies, supporting 31,800 SAP users with 583 staff.

Ownership category

akta.pro rank

Product category

Public Sector IT Services

NAICS

Business Service Centers (56143)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)

akta.pro secondary industry

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

Keywords

• Public sector IT services
• SAP enterprise services
• Government financial services
• Public procurement services
• Administrative digitization

Headquarters

HQ city

Wiesbaden

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Others

Revenue model

1. Government Service Provision: HCC operates as an upper state authority providing IT and administrative services to Hessian government agencies. Services are funded through government budget allocations rather than commercial revenue generation.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

HCC delivers SAP-based IT services, financial and accounting services, and procurement services for more than 700 Hessian state agencies. Operating as a certified SAP Customer Center of Expertise (CCoE) since 2012, HCC provides centralized SAP operations, development, training, electronic invoice processing, and shared service center functions across the Hessian state administration.

Product overview

HCC (Hessisches Competence Center für Neue Verwaltungssteuerung) is a certified SAP Customer Center of Expertise (CCOE) providing IT services to over 700 Hessian state service units. The organization operates a platform-plus-services model centered on SAP systems, offering three core service areas: SAP Services (development, operations, and training), Financial and Accounting Services, and Procurement Services. Key products include the E-KRW electronic invoice workflow, E-Procurement system, and the SAP Solution Manager platform. The organization also operates the jobfit health management program and manages dual study programs. Founded in 2001 and located in Wiesbaden, HCC employs approximately 583 staff serving 31,800 SAP users across Hessian state administration.

Differentiator

Problem solved

Functional benefit

Products and services

• SAP Services (Development, Operations, Training)

Quantifiable outcome

• 700 state agencies served with centralized SAP services
• +4 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core.

• Duale Hochschule Baden-Württemberg (DHBW) MannheimcoreStrategic or Co-development PartnerPartnership for dual study program in Business Informatics with E-Government focus (Wirtschaftsinformatik E-Government). Students alternate between theory at DHBW and practical work at HCC every three months over six semesters.
• Technische Hochschule Mittelhessen (THM) Bad VilbelcoreStrategic or Co-development PartnerPartnership for dual study program in Software Technology (Softwaretechnologie). Seven-semester program combining theory at THM with practical work at HCC, focusing on software development for state administration.
• Hessische Hochschule für öffentliches Management und Sicherheit (HöMS)coreStrategic or Co-development PartnerPartnership for dual study program in Public Administration (Bachelor of Arts). Six-semester program preparing students for careers in public administration, with practical training at HCC and theoretical studies at HöMS in Wiesbaden.
• SAP Deutschland SE & Co. KGcoreTechnology or IntegrationSAP CCoE certification partner. HCC maintains certified status as SAP Customer Center of Expertise, receiving regular re-certification and top 10 ranking since 2012.
• Hessische Zentrale für Datenverarbeitung (HZD)coreTechnology or IntegrationHZD provides hosting and IT infrastructure services for HCC's internet presence. Technical partner responsible for website hosting and data processing.

Scale indicators11 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• HZD (Hessische Zentrale für Datenverarbeitung): State data center and IT infrastructure provider for the Hessian state administration. Already a partner of HCC for hosting/infrastructure; provides overlapping but complementary IT services to the same Hessian state customers.
• AKDB (Anstalt für Kommunale Datenverarbeitung in Bayern): Bavaria's municipal IT service provider, offering SAP, financial, and procurement shared services to Bavarian municipalities. Closest peer-by-function outside of Hesse, with very similar service catalog and customer model.
• ekom21: Public-sector IT service provider for Hessian municipalities and administrative bodies. Operates SAP-based shared services and e-government solutions within the same state as HCC, addressing similar municipal and agency customers.
• Dataport: IT service provider jointly owned by the German states of Hamburg, Bremen, Schleswig-Holstein and Saxony-Anhalt. Operates a similar public-sector shared IT services model for state agencies, municipalities, and administration — directly comparable to HCC's role in Hesse.
• IT.NRW: State IT service provider for North Rhine-Westphalia, providing shared IT, SAP operations, and digital administration services to NRW state agencies. Direct functional equivalent to HCC at a larger state scale.
• Zweckverband Kommunale Informationsverarbeitung Sachsen (KISA): Saxony municipal IT service provider offering shared SAP, financial, and procurement services to municipalities. Comparable service-center model serving a contiguous German public-sector market.
• KDN (Kommunale Datenverarbeitung Niedersachsen): Municipal IT service provider for Lower Saxony, delivering SAP, financial, and HR shared services to municipalities and state-adjacent public entities. Comparable operating model and customer segment to HCC.

Others

• DSAG (Deutschsprachige SAP-Anwendergruppe): German-speaking SAP user group in which HCC participates for knowledge exchange. Industry association shaping SAP public-sector direction — not a competitor but a commercial / ecosystem peer.
• SAP Deutschland SE & Co. KG: Platform provider and certification partner for HCC's SAP CCoE status. Not a competitor but the principal technology ecosystem enabler; directly comparable to how HCC consumes and extends SAP ERP/HCM/BTP.

Broad incumbents

• LDBV (Landesamt für Digitalisierung, Breitband und Vermessung Bayern): Bavarian state agency responsible for digital government, surveying, and broadband alongside IT services. Broader remit than HCC but operates as a digital-administration hub for a comparable German state.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hessisches-competence-center-f%C3%BCr-neue-verwaltungssteuerung

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HCC - Hessisches Competence Center