Name

Healthcare Logistics Australia

Legal name

Healthcare Supply Partners Pty Ltd

Website

https://hcl.com.au

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Healthcare Logistics Services

NAICS

Refrigerated Warehousing and Storage (493120), Drugs and Druggists' Sundries Merchant Wholesalers (42421), Warehousing and Storage (493)

SIC

Public Warehousing & Storage (4220), Wholesale-Drugs, Proprietaries & Druggists' Sundries (5122)

akta.pro primary industry

Pharmaceutical & Biopharma Cold Chain Logistics (2–8°C, CRT, GDP) (TLAIAIAA)

akta.pro secondary industries

Clinical Trial Logistics & Depot Services (IRT-integrated, kitting, returns) (HLAGAMAC), Third-Party Logistics (3PL) & Warehousing for Pharmaceuticals (HLAIAJAL), Pharmaceutical & Life Sciences Warehousing (GDP-Compliant) (TLAIACAD), Temperature-Controlled Warehousing (Chilled/Frozen) (TLAIACAC)

Keywords

• Pharmaceutical logistics
• Cold chain distribution
• Healthcare warehousing
• Clinical trial logistics
• Pharmaceutical freight

Headquarters

HQ city

Pemulwuy

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. 3PL Contract Logistics Services: Third-party logistics services including warehousing, storage, inventory management, inbound/outbound logistics, controlled storage, and temperature-managed distribution. Revenue generated through contracted service fees with pharmaceutical and healthcare principals.
2. 4PL Management Services: Fourth-party logistics services including customer service, invoicing, electronic ordering, debt collection, and electronic data interface management for customers.
3. Clinical Trials Logistics: Specialized logistics support for clinical trials including material distribution, comparator drug sourcing, ancillaries product sourcing, return and destruction services, relabelling and repackaging.
4. Secondary Packaging Services: TGA licensed GMP secondary packaging services including over-labelling of cartons, bottles, blister packs, vials, expiry extension, package insert management, and bundling/kitting.
5. Freight Management: Customs clearance facilitation and freight forwarding services for pharmaceutical imports, with partnerships with leading freight providers for FTL, LTL, pallet, and parcel distribution.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Healthcare Logistics Australia (HCL) operates as a healthcare contract logistics provider offering integrated 3PL and 4PL services for pharmaceutical manufacturers, healthcare companies, and clinical trial sponsors. Core offerings include temperature-controlled warehousing (ambient, cold chain, frozen), controlled medicines storage, clinical trials logistics, TGA-licensed GMP secondary packaging, freight forwarding, customs clearance, and EDI-based electronic ordering, all delivered from a 25,000m2 purpose-built distribution centre in western Sydney.

Product overview

Healthcare Logistics Australia (HCL) operates as a healthcare contract logistics provider offering an integrated platform of 3PL and 4PL services. The core offering combines warehousing, distribution, controlled storage (ambient, cold chain, frozen), freight management, clinical trials logistics, and secondary packaging under a unified quality management system. The company leverages a 25,000m2 purpose-built distribution facility in western Sydney with capacity for 30,000 pallets. Services are delivered through complementary modules including GMP-licensed secondary packaging, EDI-based electronic ordering, and specialized clinical trial support. The company is a subsidiary of EBOS Group's Healthcare division.

Differentiator

Problem solved

Functional benefit

Products and services

• 3PL (Third Party Logistics)

Quantifiable outcome

• 25,000m2 purpose-built distribution centre with capacity for 30,000 pallets
• +1 more outcomes

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• EBOS Group LtdcoreStrategic or Co-development PartnerEBOS Group is the parent company and owner of Healthcare Logistics Australia. EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products, generating $12.2 billion in revenue annually. HCL operates as part of the Healthcare division of EBOS Group.
• ClinectminorStrategic or Co-development PartnerClinect is an Australian-based pharmaceutical company supplying products and devices in Australia and New Zealand, focusing on unique products in hospital and pharmacy via strategic partnering and product acquisition.
• EBOS HealthcareminorStrategic or Co-development PartnerEBOS Healthcare has been supplying clinicians and patients since 1922 with medical consumables, surgical solutions, and healthcare equipment. With 20,000 active products, more than 1,000 global suppliers and offices in seven locations across Australasia.
• SymbionminorChannel Partner/ Reseller/ DistributorSymbion is a leading healthcare wholesaler with over 3,850 pharmacy customers across Australia, 10 warehouses, and 17,000 product lines from 550 manufacturing partners. Part of EBOS Group.
• Symbion Hospital ServicesminorChannel Partner/ Reseller/ DistributorSymbion Hospital Services is a specialist healthcare wholesaler and distributor servicing more than 300 Australian public and private hospitals, day surgeries, and government health agencies with over 12,000 products.
• ZestminorStrategic or Co-development PartnerZest offers diverse healthcare market solutions including ZEST Healthcare Communications, ZEST Health Strategies, and ZEST Patient Support. HCL works closely with Zest to provide warehousing and distribution for specialized support programs including patient familiarisation programs and market access schemes.
• WinKelminorOthersWinKel logo appears on the Healthcare Logistics website as an existing customer login partner, suggesting an integrated customer portal or ordering system.
• Industry Leading Freight ProviderscoreChannel Partner/ Reseller/ DistributorPartnerships with industry leading freight providers with capabilities to manage all sizes and categories of freight in Australia including FTL, LTL, Pallet, Parcel. Also assists with Export shipping and documentation preparation.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• DB Schenker (Life Sciences & Healthcare): Global logistics provider with dedicated life sciences and healthcare cold-chain solutions, including GDP-compliant warehousing and clinical trial logistics. Competes for cross-border pharma distribution into Australia.
• Kuehne+Nagel (Pharma & Healthcare): One of the world's largest pharma logistics providers with KN PharmaChain offering GDP-compliant cold-chain air, sea, and road freight. Competes with HCL for inbound pharmaceutical flows into Australia and clinical trial logistics.

Direct peers

• Linfox (Healthcare): Major Australian logistics provider with healthcare distribution and cold-chain capabilities servicing hospitals, pharmacies, and pharmaceutical manufacturers. Direct competitor for ANZ pharma warehousing and distribution.
• CEVA Logistics (Healthcare): Global 3PL with healthcare and pharma cold-chain capability, including warehousing, transport, and clinical trial logistics. Competes directly with HCL for Australian pharmaceutical principals seeking international scale.
• DHL Supply Chain (Life Sciences & Healthcare, Australia): Operates dedicated pharmaceutical and healthcare contract logistics operations in Australia, including cold-chain warehousing, GDP-compliant distribution, and clinical trial logistics. Closest large-scale direct competitor to HCL's 3PL/cold-chain offering.
• UPS Healthcare (Asia Pacific): Global healthcare 3PL with growing APAC cold-chain footprint, offering GDP-compliant warehousing, temperature-controlled transport, and clinical trial logistics. Direct competitor in pharma distribution; Paul Phat Nguyen (HCL Head of Quality) previously worked at UPS Healthcare.
• Toll Group (Healthcare & Life Sciences): Australia's largest logistics provider with dedicated healthcare and life sciences cold-chain capability, including warehousing, temperature-controlled transport, and clinical trial support. Paul Phat Nguyen (HCL's Head of Quality) previously worked at Toll.

Others

• Clinect: Australian specialty pharmaceutical distributor (also part of EBOS Group) focused on hospital and pharmacy channels. Adjacent ecosystem participant that leverages HCL's warehousing and distribution capabilities.
• Symbion: Sister company under EBOS Group — Australia's largest pharmaceutical wholesaler with 3,850+ pharmacy customers and 10 warehouses. Adjacent rather than competitive: HCL provides contract logistics support while Symbion focuses on wholesale distribution.

Emerging players

• Agility Logistics (Life Sciences): Global logistics provider expanding temperature-controlled life sciences capability, including GDP-compliant cold-chain solutions. Emerging competitor in ANZ pharma logistics for cross-border and specialty distribution.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/healthcare-logistics-australia

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healthcare Logistics Australia