Home Care Nurses Australia

What Home Care Nurses Australia does

Home Care Nurses Australia (HCNA) is a privately held, founder-led Australian in-home healthcare services and nursing staffing company headquartered in Brookwater, Queensland. The company provides personal care, domestic assistance, nursing, companionship, and respite services to seniors, persons with disabilities, and individuals with acute or chronic illness across Queensland, ACT, South Australia, Victoria, and Western Australia. HCNA also operates a nursing agency and labour hire business placing registered nurses, enrolled nurses, nurse practitioners, and support workers into hospitals, disability providers, aged care organisations, and day clinics on temporary, contract, and permanent bases. Revenue is generated through multiple streams: fee-for-service consumer care, NDIS-funded disability support, Aged Care funded services, and managed staffing/labour hire engagements, with transparent hourly billing (e.g., A$75–A$156/hr for support services, A$130–A$231/hr for registered nurses depending on day/time tier).

The operating platform is a digital-first, cloud-based infrastructure enabling remote workforce coordination, scheduling, digital records and reporting, and reduced administrative overhead. HCNA holds NDIS Approved Provider status (4050003991), Queensland and Victoria labour hire licences, and ISO 9001 quality certification, alongside compliance with Australian federal and state privacy legislation. The company is led by founder and CEO Busi Faulkner, a registered nurse who established the business after a personal health experience, and the team totals approximately 39 employees across care delivery, recruitment, and operations. Service delivery is supported through partnerships such as Platinum Allied Health for occupational therapy integration, and marketing is conducted primarily through the company website, blog content, direct inquiry, healthcare professional referrals, and earned media.

Name

Home Care Nurses Australia

Legal name

Home Care Nurses Australia

Website

https://hcna.com.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

HCNA is a Queensland-based, founder-led Australian provider of in-home personal care, nursing, and disability support services, plus nursing agency labour hire to hospitals, aged care, and disability organisations across five states.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Home Health Aide (HHA) Services (Medically Directed) (HSABACAB)

akta.pro secondary industries

Licensed CNA/HHA Staffing & Credentialed Placement (HSABAMAH), Private Duty 24/7 Nursing (RN/LPN) In-Home Care (HSABAHAJ), Continuous Home Care (Crisis Hospice) (HSABAFAB)

Keywords

• In-home care services
• Nursing agency staffing
• Aged care support
• NDIS disability services
• Private duty nursing

Headquarters

HQ city

Brookwater

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. In-home Care Services: Fee-for-service (FFS), NDIS funded, Aged Care Funded, and private pay services for personal care, domestic assistance, nursing, and companionship in the home
2. Nursing Agency Labour Hire: Staffing and recruitment services providing healthcare professionals (nurses, support workers) to hospitals, disability providers, aged care organisations, day clinics and other healthcare providers. Covers temporary, contract and permanent placements.
3. Healthcare Staffing Solutions: Recruitment services for healthcare workforce including registered nurses, assistant in nursing, management nurses, Nurse Practitioners, Medical endorsed enrolled nurses, disability and aged care support workers, personal care attendants and domestic assistance.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Home Care Nurses Australia (HCNA) provides in-home personal care, nursing, aged care and NDIS disability support services to seniors, persons with disabilities and individuals suffering from ill health across multiple Australian states. The company also operates a nursing agency supplying registered nurses, enrolled nurses, support workers and personal care attendants on a temporary, contract or permanent basis to hospitals, disability providers, aged care organisations and day clinics. Services are delivered 24/7 and funded through fee-for-service, NDIS, Aged Care and private pay.

Product overview

Home Care Nurses Australia (HCNA) operates as a unified in-home healthcare service provider offering a comprehensive portfolio of interconnected care services. The core offerings include: Nursing Agency Labour Hire (staffing recruitment for healthcare facilities), Healthcare at Home (medical care and rehabilitation), Aged Care Services (in-home support for seniors), Nursing Services (private duty registered nurses), and NDIS Services (disability support). These services are complemented by pricing transparency, 24/7 availability, and coverage across Queensland, Victoria, ACT, SA, and WA. Services range from fee-for-service and NDIS-funded to Aged Care Funded and private pay arrangements.

Differentiator

Problem solved

Functional benefit

Products and services

• Nursing Agency Labour Hire Staffing services and recruitment solutions providing hospitals, disability providers, aged care organisations, day clinics and other healthcare providers with healthcare professionals on a temporary, contract or permanent basis. Specialties include registered nurses, assistant in nursing, management nurses, Nurse Practitioners, Medical endorsed enrolled nurses, disability and aged care support workers, personal care attendants and domestic assistance.
• Healthcare at Home In-home healthcare services including after hospital surgical and medical care, rehabilitation in the home program, nursing services (Registered Nurses and Enrolled Nurses), domestic assistance, community access, occupational therapy, and assistance with transport and travel. Designed for individuals recovering from surgery, injury or illness and for health professionals referring patients for ongoing home-based care.
• Aged Care Services In-home aged care support, respite and staffing solutions for seniors, covering home services (housework, cooking, transport, errands), personal care (grooming, bathing, dressing, mobilisation, medication monitoring, vital signs), companion services and in-home assessments. Available 24/7 in ACT, South Australia, Victoria and Western Australia.
• Nursing Services Private Duty Registered Nurses providing in-home treatment, care and support education. Services include health promotion, medication management, diabetes management, wound management, palliative care, chronic disease management, post-acute care, and live-in care options (short-term, long-term, respite and convalescence care).
• NDIS Services NDIS-funded disability support services including community nursing care for high care needs, assistance with travel and transport arrangements, assistive products for household tasks, personal activities, development of life skills, therapeutic supports, specialist disability accommodation (SDA), household tasks, community participation, and supported independent living.

Quantifiable outcome

• Clients can remain in comfort of their homes and maintain independence

Named customers6 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Platinum Allied HealthsupportingTechnology or IntegrationHCNA partners with Platinum Allied Health for occupational therapy services, referring clients who need OT assessments and support. This integration allows HCNA to provide comprehensive allied health services as part of their in-home care offerings.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Market position

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/home-care-nurses-au

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Home Care Nurses Australia