Headway Hertfordshire Limited

What Headway Hertfordshire Limited does

Headway Hertfordshire Limited is a UK-registered charity (Charity Number 1094046; Registered Company Number 4341309) headquartered in Hitchin, Hertfordshire, providing free support services to adults affected by acquired brain injury (ABI) and their families and carers across Hertfordshire. It is the only organisation in the county dedicated to this cause, with peer support groups operating across eight locations (St Albans, Borehamwood, Hemel Hempstead, Hertford, Letchworth, Stevenage, Watford and Welwyn). The organisation is affiliated with Headway UK, the national brain injury charity, from which it draws clinical resources, the national helpline, and advocacy infrastructure.

The charity's core products include the HABIT (Helping Acquired Brain Injury Together) rehabilitation programme — a 12-month clinically-led course delivered by four Registered Occupational Therapists targeting return-to-employment outcomes — alongside confidential counselling, peer support groups, carer support services, and a memory resources hub ("All About Memory"). Services are delivered through a hybrid model combining in-person groups, home visits by Local Support Coordinators, and remote delivery via Zoom. The underlying technology stack is minimal and non-proprietary, consisting of a WordPress-based website, standard third-party tools (Google Analytics, Dropbox, YouTube, Virgin Money Giving), and no disclosed automation, AI, or proprietary platform. The management team of fewer than ten staff includes the CEO, finance and office management, clinical occupational therapy staff, and local support coordinators, with governance provided by a Board of Trustees chaired by David Gibson and including specialist advisors from NHS trauma rehabilitation and brain injury legal practice.

The business model is non-commercial and donation-dependent. Headway Hertfordshire charges nothing for its services and instead generates income through four primary streams: individual donations via online portal, legacy gifts left in supporters' Wills, community fundraising events (Spin-a-thon, runs, cycling challenges, head-shaving), and trust/grant income. Go-to-market is community-led, relying on healthcare professional referrals, self-referrals from survivors and families, word-of-mouth within the brain injury community, and grassroots fundraising rather than any formal sales motion. The organisation is privately structured as a non-profit with no external investment or equity ownership; it is governed by trustees and affiliated with Headway UK as the parent federation body.

Name

Headway Hertfordshire Limited

Legal name

Headway Hertfordshire Limited

Website

https://headway-herts.org.uk

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Headway Hertfordshire Limited is a registered UK charity providing free rehabilitation, peer support, counselling, and carer support services to adults with acquired brain injury and their families across Hertfordshire, funded by donations, fundraising, and grants.

Ownership category

akta.pro rank

Product category

Brain Injury Rehabilitation Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Neurologic Rehabilitation (Stroke, TBI, Parkinson’s, MS) (HSADAIAC)

Keywords

• Brain injury rehabilitation
• Acquired brain injury support
• Peer support groups
• Occupational therapy services
• Carer support services

Headquarters

HQ city

Letchworth Garden City

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Others

Revenue model

1. Individual Donations: Individual donors contribute one-time or recurring donations to support the charity's operations. The organization runs regular donation campaigns and accepts gifts through their online donation portal.
2. Legacy Gifts: The charity receives gifts left in supporters' Wills, described as a key source of voluntary contributions that helps sustain operations.
3. Fundraising Events: Community members organize and participate in fundraising activities such as the Spin-a-thon, Mince Pie Morning, running events, cycling challenges, and head-shaving campaigns. These grassroots events are a primary way the charity generates income.
4. Trust and Grant Income: The charity applies for grants from trusts and foundations to fund specific programs and operational costs. The COVID-19 appeal page specifically mentions difficulty securing trust and grant income during lockdown periods.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Headway Hertfordshire provides free rehabilitation, peer support, counselling, and carer support services to adults affected by acquired brain injury and their families across Hertfordshire. Its flagship offering is the HABIT (Helping Acquired Brain Injury Together) twelve-month rehabilitation programme led by Registered Occupational Therapists, complemented by seven local peer support groups, counselling, and access to the Headway UK Helpline.

Product overview

Headway Hertfordshire offers a coordinated suite of brain injury support services centred around its HABIT rehabilitation programme led by Occupational Therapists. The core offering includes Peer Support Groups meeting across eight Hertfordshire locations, professional Counselling services, and access to The Headway UK Helpline. Additional support includes Carer Support Services with workshops, support groups, and respite care, plus educational resources through All About Memory. The charity supplements its direct services with a Fundraising Toolkit for community support and an annual ABI Week awareness campaign. Services are accessed through a structured Referral Service and supported by a Donor Dashboard for contributor management.

Differentiator

Problem solved

Functional benefit

Brands

• HABIT - Helping Acquired Brain Injury Together: A rehabilitation programme led by Registered Occupational Therapists suitable for adults over 18 years who have sustained an Acquired Brain Injury and want to return to employment, volunteering, education or training.

Products and services

• HABIT (Helping Acquired Brain Injury Together) A twelve-month rehabilitation programme led by Registered Occupational Therapists for adults over 18 years old who have sustained an Acquired Brain Injury and want to return to employment, volunteering, education, or training. Participants identify personal strengths and areas for development, learn about brain injury effects, work on cognitive skills, and meet others with similar experiences. Delivered via Zoom or face-to-face sessions.
• Peer Support Groups Groups providing opportunities for adults with acquired brain injury and their carers to come together, share experiences, and participate in activities. Groups meet fortnightly across eight Hertfordshire locations: St Albans, Borehamwood, Hemel Hempstead, Hertford, Letchworth, Stevenage, Watford and Welwyn, and are led by experienced volunteers with support from the Local Support Coordinator team.
• Counselling Service Confidential counselling provided by trained counsellors with specialised knowledge of trauma, offering unbiased, empathic and objective emotional support to brain injury survivors and their carers as part of a tailored package of services following assessment of individual needs.
• Headway UK Helpline Access Access to the national Headway UK Helpline (0808 800 2244) for anyone with a question about brain injury, available 9am-5pm Monday to Friday, providing information on initial injury effects, long-term rehabilitation, recovery, and support.
• Carer Support Services Support for family members and unpaid carers of brain injury survivors, including counselling, respite care, workshops, courses, support groups, carers' lunches, and social activities designed to help them understand brain injury and learn coping strategies.
• All About Memory (Memory Resources) A collection of memory resources including tips for improving memory, useful apps and websites, memory factsheets, and memory worksheets, made available for brain injury survivors and their families to access at their leisure.
• Referral Service Formal referral service for individuals and professionals to access Headway Hertfordshire services, with referral forms and criteria documents available. Assessments and home visits are conducted by Local Support Coordinators to evaluate client needs and develop individual support plans.

Named customers6 records

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

One partnership is on record.

• Headway UKcoreStrategic or Co-development PartnerNational affiliation with Headway UK, the only national charity working to improve life after brain injury. This partnership provides access to the UK Helpline, national resources, advocacy, and a broader network of support services across the country.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Different Strokes: UK charity supporting younger stroke survivors with rehabilitation, peer support and return-to-work services. Highly comparable to HABIT's working-age ABI focus, though narrower in addressing stroke rather than all ABI causes.
• Headway UK: The national umbrella charity for acquired brain injury in the UK and Headway Hertfordshire's parent federation. It operates the UK Helpline and national advocacy infrastructure that local Headway branches leverage, making it the closest structural peer despite operating at national rather than county scale.
• Headway Essex: Essex-based Headway affiliate offering community rehabilitation and peer support for brain injury survivors. Directly comparable in scope, funding model (donations and grants), and target population, operating in an adjacent Hertfordshire-bordering county.
• Headway East London: Another regional Headway affiliate delivering community-based ABI rehabilitation, peer support, and carer services in East London. Directly comparable in service model, target population and operational structure, serving a different but adjacent geographic territory.
• Headway Cambridgeshire: Regional Headway affiliate providing ABI support across Cambridgeshire. Closely matches Headway Hertfordshire's operational model of OT-led rehabilitation, peer support groups, and carer services in a neighbouring East of England county.

Emerging players

• SameYou: A newer UK brain injury recovery charity founded by Emilia Clarke focusing on neurorehabilitation access and recovery support. Comparable in mission and target audience but operates as a digital-led, national advocacy and grant-giving model rather than direct local service delivery.

Regional players

• Headway North West London: Regional Headway affiliate covering North West London boroughs, providing similar community-based ABI rehabilitation, peer support and carer services. Comparable operational model and target population, though serving a different London-region catchment rather than a shire county.

Broad incumbents

• Brain Injury Rehabilitation Trust (BIRT): A division of the Disabilities Trust operating residential and community-based brain injury rehabilitation services across the UK. Comparable in rehabilitation focus and clinical credentials but operates at significantly larger scale and primarily through residential/step-down services.
• Stroke Association: The UK's largest stroke-specific charity, providing information, peer support and rehabilitation services to stroke survivors including those with acquired brain injury. Comparable in target beneficiary overlap and rehabilitation focus but operates nationally with a broader stroke mandate.

Others

• UK Acquired Brain Injury Forum (UKABIF): The national umbrella advocacy and policy forum for ABI in the UK. Comparable as part of the broader ABI ecosystem Headway operates within, but acts as an umbrella/coordinating body rather than a direct service provider.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/headwayherts
• LinkedInlinkedin.com/company/headway-hertfordshire-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Headway Hertfordshire Limited