Healthwatch Bradford and District

Name

Healthwatch Bradford and District

Legal name

Healthwatch Bradford and District

Website

https://healthwatchbradford.co.uk

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Bradford

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Public Funding: Healthwatch Bradford and District is publicly funded through statutory requirements as part of the Healthwatch network in England. They operate as an independent charity/advocacy organization providing free services to the public.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Healthwatch Bradford and District operates as the independent statutory consumer champion for health and social care in the Bradford district, delivering free community feedback collection tools, advice and information guidance, annual and thematic insight reports, an Enter and View volunteer programme that visits health and care settings, and youth-focused engagement work, all aimed at gathering patient and community experiences and feeding them into local NHS and social care service planning.

Product overview

Healthwatch Bradford and District operates as a community advocacy organization rather than a commercial product company. Its core offering consists of feedback collection tools (surveys enabling residents to share health and social care experiences), advisory publications (annual reports and thematic insight documents synthesizing community voices), and engagement programmes (Enter and View visits, Young Healthwatch initiatives). The portfolio functions as an independent voice mechanism connecting local residents' experiences to health and care service planners.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Feedback Collection (Have Your Say) Survey-based experience-sharing service for Bradford district residents to record feedback on local NHS and social care services across GP practices, hospitals, mental health support, pharmacies, dental services, and social care.
• Annual and Insight Reports and Publications Annual reports (e.g. 2024-2025 and 2025/26) and thematic insight reports synthesising community feedback on health and social care services to inform service planning, including work with Gypsy, Roma and Traveller communities and Pulmonary Rehabilitation accessibility.
• Advice and Information Service Free guidance for the public on accessing NHS services, making complaints, finding local services, patient rights, and the Accessible Information Standard, including targeted guides on topics such as NHS support for refugees and people seeking asylum and waiting for ADHD assessments.
• Enter and View Volunteer Programme Volunteer-led programme in which trained representatives visit health and social care settings across the Bradford District to gather feedback and observe how well services are working.
• Young Healthwatch Youth-focused engagement initiative specifically gathering mental health experiences and perspectives from people aged 18 and under in the Bradford district to influence local youth mental health services.
• Health and Social Care Experience Survey Structured online feedback questionnaire that collects demographic information (including postcode) and service experience ratings from residents across twelve care categories including GP, dentist, hospital, mental health, and social care services in the Bradford district.

Quantifiable outcome

• Annual reports documenting work with specific communities including Gypsy, Roma and Traveller communities and Pulmonary Rehabilitation accessibility projects

Named customers2 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Bradford District and Craven Health and Care PartnershipcoreStrategic or Co-development PartnerHealthwatch is an essential part of the Bradford District and Craven Health and Care Partnership, providing independent insight into local health and care needs. They serve as a critical friend involved in the design of local partnership arrangements.
• West Yorkshire Health and Care PartnershipcoreStrategic or Co-development PartnerHealthwatch Bradford participates in the West Yorkshire Integrated Care System, contributing to planning for 2.4 million people across Bradford, Leeds, Kirklees, Calderdale, and Wakefield.
• Bradford Teaching Hospitals NHS Foundation TrustcoreStrategic or Co-development PartnerLocal NHS trust providing hospital services. Healthwatch gathers patient feedback and works with the trust on service improvements.
• Airedale NHS Foundation TrustcoreStrategic or Co-development PartnerLocal NHS trust serving the Airedale, Wharfedale, and Craven areas. Healthwatch engages with the trust on patient experience and service accessibility.
• Bradford District Care NHS Foundation TrustcoreStrategic or Co-development PartnerProvides community health and mental health services. Healthwatch works with them on mental health support access and children's services.
• Healthy Minds (Bradford District and Craven)coreStrategic or Co-development PartnerMental health support website and service directory. Healthwatch promotes and refers to Healthy Minds as the first step to mental health support in the region.
• Bradford District and Craven Talking TherapiescoreStrategic or Co-development PartnerNHS service providing talking therapies for anxiety and depression. Healthwatch monitors access and advocates for improved services.
• The Advonet Group (Bradford and Craven Autism AIM)minorStrategic or Co-development PartnerCharity providing autism support services. Bradford and Craven Autism AIM is funded by Bradford District and Craven Health and Care Partnership and West Yorkshire Health and Care Partnership.
• British Islamic Medical AssociationminorStrategic or Co-development PartnerPartnered with Bradford District and Craven Health and Care Partnership to deliver webinars on how Ramadan affects people with serious mental illness.
• NHS West Yorkshire Integrated Care BoardcoreStrategic or Co-development PartnerTakes over commissioning responsibilities from Clinical Commissioning Groups. Healthwatch contributes patient voices to planning health services for the region.
• Bradford CouncilcoreStrategic or Co-development PartnerLocal authority partner in the integrated care system, working on public health and social care integration.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Healthwatch Wakefield: Local Healthwatch covering Wakefield district within the same West Yorkshire Integrated Care Board. Comparable in scale, statutory mandate, customer segments, and product portfolio; an obvious benchmark for Bradford's operating model.
• VoiceAbility: National charity providing independent advocacy including NHS Complaints Advocacy, which is statutorily separate from but adjacent to Healthwatch's role. Comparable as a publicly funded advocacy body serving overlapping populations (elderly, disabled, mental health service users) with similar regulatory dependence.
• Healthwatch Leeds: Sister local Healthwatch organization covering the Leeds area within the same West Yorkshire Integrated Care System. Operates under identical statutory framework, identical funding model, and an overlapping service portfolio (feedback collection, Enter and View, annual reporting) in an adjacent geography.
• POhWER: Another major provider of independent advocacy services (including NHS Complaints Advocacy) commissioned by local authorities. Operates in overlapping geographies and serves similar vulnerable populations under similar statutory frameworks, making it a comparable advocacy-services peer.
• Healthwatch Calderdale: Fifth local Healthwatch in the West Yorkshire ICS footprint. Identical statutory basis, customer base (NHS patients and social care users), and product mix; useful as a regional peer for benchmarking reach and impact.
• Healthwatch Kirklees: Another local Healthwatch serving a neighbouring metropolitan borough within West Yorkshire ICS. Direct peer in mandate, funding structure, products (Enter and View, advice service, surveys), and stakeholder ecosystem (NHS trusts, council, community partners).

Broad incumbents

• Healthwatch England: National body that coordinates and supports the local Healthwatch network. It is the closest institutional counterpart, providing national oversight, shared branding, and statutory authority that flows down to Healthwatch Bradford and District.
• The Patients Association: Long-running national charity advocating for patient access, information, and rights across the NHS. Operates at national rather than local level but pursues the same overarching mission of amplifying the patient voice in health and social care policy.
• Patient Advice and Liaison Service (PALS): NHS-internal service providing on-the-spot advice and support to patients within each trust. Not independent (the key differentiator vs. Healthwatch), but performs an overlapping advice and signposting function and is the main institutional alternative for patient voice within the NHS.

Emerging players

• Care Opinion: Independent, digital-first patient feedback platform used across the NHS to collect and publish service experience stories online. An emerging alternative channel that could complement or compete with Healthwatch's traditional survey-based feedback model as ICBs modernise patient voice infrastructure.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/HealthwatchBfd
• Facebookfacebook.com/healthwatchbradford
• LinkedInlinkedin.com/company/healthwatch-bradford

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healthwatch Bradford and District